Bluetooth Mouse Does Not Connect

Feb 20, 2008

I have an issue with a Dell bluetooth mouse not connecting. The laptop is a Dell Vostro 1500 (brand new) running XP Pro SP2. The bluetooth keyboard is discovered and connects just fine.I go into the bluetooth configuration and "Find Bluetooth Devices", it shows the "Dell BT Mouse". If I right click and choose "Connect Device" it searches, finds it and shows a dialog box that says "Connection with "Dell BT Mouse" has been established successfully. To confirm that the correct mouse is being connected, please use it to click the button." But the bluetooth mouse doesn't respond. I cannot click on the "Click here" button.I replaced the batteries with fresh ones, tried updating the drivers, get a message "This device cannot start (Code 10). Tried deleting from Device Manager and restarting laptop and trying all of the above all over again.

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