Cleaning Computer - Getting Rid Of Spyware / Virus?

Sep 1, 2014

I need to clean this computer I have spyware ,pup viruis, you name it I cant get rid of all this ,I need to send a hijack log and get this computer back on track.

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Security :: Got Virus / Reset Computer / Won't Start

Jun 7, 2014

I have a serious problem with my computer i got a virus that deselected my graphics card and wouldn't allow me to go in bios so i thought that a factory restore would do it, unfortunately i was wrong. It turned off the computer and when i try to start it it just goes to a black screen for about an hour then goes to like some kind of power save mode where the power button is flashing and i tried to turn it on again and the same thing happened. My screen works just fine but it says it dosen't get any input so my computer just isn't displaying anything. I am really scared and don't know what to do?

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Debugging :: BSOD Scanning Computer For Virus Now EFI File System Gone?

May 15, 2014

I was scanning my computer for virus's 2 days ago when the computer locked up. So I shut it down and restarted it. I got a BSOD saying NTFS_FILESYSTEM. I restarted the computer and same error. I then loaded up Parted Magic to run Clam AV and started that but when I went to look at the program Parted Magic I noticed that my EFI System Partition has no file system and is blackened out. I do have a Acronis backup unforturnatly it's 3 month's old but it's better than nothing. I also have tried using a Windows Recovery thumb drive to fix the startup issue. I chose the "Fix Startup Issues" option and it started to do something and said it would take hours but then all the sudden it restarted and when I tried to run the Startup fixer it said it couldnt do anything about it. Is there a way to rebuild that EFI System Partition? I would like to fix it but at least anything I use Parted Magic to get my personal documents and things onto a external drive for a backup and then do a fresh install.

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Best Software To Catch Slyest Trojans / Spyware / Viruses

Apr 6, 2014

What is the best software to catch even the slyest trojans,spyware,viruses?

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Maintenance :: Windows 8 - Cleaning Out D Drive

Oct 29, 2013

I recently upgraded to windows 8 from windows 7. No problem in doing so but one or two minor niggles which I have got sorted I hope.

Now then, my "D" drive which was or still has as far as I know got the factory settings on it which I guess is the restore points and things like that. It is 13.5GB and has only 2.33GB free on top of the first amount.

What I would like to know is can I format that drive and use it for windows 8 restore or has that been done by 8 when I upgraded to it. With only just over 2gb left there is not much room for restore points.

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Cleaning Hard Drive Space In Windows 8 Pro X64

Jun 25, 2013

Well, since i installed Windows 8 Pro on my desktop, it already ate 26,8GB of disk space. I have no extra apps installed (posting this from Internet Explorer 10). How can i free some of that space?

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Setup Installation :: Cleaning Up Hard Drive And Keeping Windows (System Files)

Jan 14, 2013

How to clean up the windows containing hard drive from everything but the system files, because I upgraded my windows and not installed it to a clean hard drive. I have a lot of unneeded files. How to do it, without reinstalling windows.

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Security :: Rescue Data From Virus HDD

Nov 19, 2013

I have a external HDD, which probably have some viruses. because:

I had virus on my PC, no antivirus could see it and tried quiet a lot, and chose fro the bests,but my PC always froze, im having two HDDS in my computer and if i removed on formatted the first reinstalled windows it was good when i connected the second it started freezing so im 100% sure i had virus.

So started windows safe mode, and backed up some very important files, mainly school documents and projects to external HDD in safe mode,

Now i need some of the files back, what should i do? If i boot up the Linux or BSD and copy here the important files back and then format the hard-drive?

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Security :: Scripted Virus Cannot Be Deleted?

Feb 21, 2013

When I connected my memory card to laptop then the folder with some strange name appeared and when i tried to open then it said that extension is wrong, when i tried to delete it then no response is found and folder remains as it is. i tried to scan the card by latest KIS antivirus then this antivirus says no threat found. so what to do. i have attached the pic of that drive too.

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Security :: Turn On Virus Scanners?

Jul 10, 2014

It tells me that I need to turn on my ivrus scanner.

I click the button to activate it and nothing happens. Here is a video of this issue:

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Security :: Virus Partially Disabling PC In Different Ways

Jul 9, 2014

Since about 4 days, I'm having various problems primarily on the internet.

1) All sorts of downloads from the internet first load normally, then stop at 99% and usually dont finish, some end 5 minutes later, resulting in a damaged file. Example: Downloading a song this way makes it randomly jump parts of the song in short intervals (a song of 3:50 minutes would then be in my itunes with a duration of 3:46 due to the random jumps); downloading CCleaner and similar programs did not work at all (not even a damage file).

2) Pictures on the internet become "puzzled" and colors change randomly. Example:

3) Only tested this on youtube - videos load 10x slower than before the issue + some flash plugin keeps crashing (also never happened before - even with 50+ tabs).

4) Frequently sites do not load (they stay white).

5) A "firefox update recommendation" and a "flash player update site" with untrustworthy URLs often randomly open, sometimes even 5 times in 5 seconds + I suddenly get overloaded with random advertisement from the left, bottom and right screen sides.

THE PROBLEM WAS A PLUGIN CALLED "NET-CRAWLER" >uninstalled it, and everything worked out.

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Security :: Cannot Update Windows Defender Virus Definitions

Mar 7, 2013

Today, when I opened the windows defender i saw my PC status at risk and when i tried to update it's virus definitions I couldn't complete, it says network connection but i could connect to website download anything without any interruption. I even tried to update virus definitions through windows update control panel but it was of no use. I had installed MSE on windows 7(i have a dual booting) . Did this action affect my windows 8 OS and how do i get rid of it.

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Virtualization :: Exclude VM Directory From HOST Virus Scan

Apr 23, 2014

If say I have a Windows Guest running its own AV software whether it's Windows defender or anything else then it seems to me that by having the HOST also running an AV software we are going to have two pieces of AV software running on the same data areas (the VM Disks).

It would seem to make sense to exclude the VM directories from the HOST's AV scan when the VM's are running -- but I haven't seen any mechanism to dynamically turn off parts of the AV system -- it's either an ALL or NONE mechanism.

I'm sure the performance of both HOST and GUESTS could be enhanced if AV software was ONLY running on the machines it needed to be - but AV software doesn't seem to allow for excluding certain parts of the machines.

If I have up and running say 4 VM's - that's my normal usage - then on the Virtual Machine directory on the Host I could have 5 (yes FIVE) AV pieces of software scanning / protecting it (The VM directories / data areas) at all times -- The VM's of course need to be individually protected if they are on the Net.

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Security :: Action Center Says Virus Protection Turned Off

Jul 26, 2013

I recently had to do a factory restore on my system. I reinstalled Norton Internet Security using the existing product key I have. Today my action center says virus protection turned off;

I hit view Antivirus apps and this comes up

I click on Norton Internet Security then click turn on, this is what pops up

I click on yes, I trust this publisher to run this app, However nothing happens. It still says that Norton Internet Security is turned off. I went into Norton Internet Security, it says that my system is secure and even ran a full system scan for good measure.

Is there a reason why action center is saying that antivirus protection is turned off?

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Clean Install On HP Pavilion G6-2210sa - Virus In Registry

Feb 22, 2014

Is it possible to do complete clean to go back to windows 8.0? I would also like to ask where can I get the oem windows 8 from for hp laptop?

I hear that my laptop the key is bios saved and to activate my laptop all i do is to put my key back in ones I have installed windows and it would activate is that correct?

I would also like to merge the other recovery drive which I think is waste of my 20 gb and would like to merge this to my one drive so how can I do this?

I ran in to some issue with Emsisoft on windows 8.1 as it keep telling me I have a vires in registry and when it tried to clear from the registry it just does nothing happens so I have decided to go back to 8.0 where it was working fine but it could be that I may have had a few vires that I cleaned up and It might just need to reinstall os but I would like to know what do you think?

Should I go back to 8.0 or should i install 8.1? Where can I get oem windows 8 dvd and 8.1 dvd for my HP Pavilion g6-2210sa. What windows version I am running HP Pavilion g6-2210sa?

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Security :: White Screen Virus Stuck In Safe Mode

Mar 8, 2014

I guess I have that white screen virus. I think I could handle removing it but I need the desktop and safe mode is stopping lots of tricks. But I cannot get to anything.

Sys restore fails everytime.

how the heck do I fix this.Without reinstall.

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Security :: Windows Defender - Delete Virus - Rescue Data?

Nov 20, 2013

i have a problem with my USB stick: i've borrowed it to a colleague 20 minutes, and now, when he returned me i have a little surprize: instead of finding my personal data from faculty, i found these shorcuts, who turns out that are viruses (Windows Defender alerted me).

The stick was used in one of our laboratory class. I want to recover my data because i have about 1.5gb of files which are very important to me. When i scan the USB with Malwarebytes Anti-Malware, it detects nothing, but scans even my personal files, despide i cannot see them (even if i pick 'Show hidden folders and files' option), only Windows Defender finds the viruses.

Is it possible to delete the viruses and save my personal files (txt's, doc's and pdf's), without formatting the stick ?

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Virus On Sony Vaio - Reinstallation Of Windows 8 From Recovery Partition

Nov 18, 2013

I have a virus On my sony VAIO duo 11 windows 8, that makes everything a "shortcut" especially on my flash drives. The problem is, I want to reinstall windows from the recovery partition. However, every time I try to copy the recovery partition onto a flash drive, it copies over to the flash drive in a "shortcut" fashion which hinders me from creating a bootable flash drive. I tried malware bytes and other antivirus programs to make it stop creating shortcuts but to no avail.

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Setup Installation :: Take Windows 7 From Computer 1 And Install To Computer 2

Jan 13, 2013

I was wondering if it's possible to take windows 7 from my first computer and install it to my new one that has windows 8 on it (windows 8 has problems with its wifi where windows 7 worked perfectly).

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Where Is My Computer In Windows 8.1

Sep 15, 2014

In W7 I had My Computer on my desktop and found it very useful. Now, with Windows 8.1 I can't find it. Where?

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Installing GTA 4 Onto Computer

Dec 6, 2012

I recently bought GTA 4 and need installing it one my computer. Windows 8 operating system, 4GB ram, 500 GB hard drive; the game will not install correctly, it just says my system is incompatible with the game.

This is GTA 4 for PC.

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Computer Says The PC Needs Repaired?

Sep 14, 2013

My daughters toshiba satellite running windows 8 just froze up tonight. When we tried to shut it down and reboot it the computer says the PC needs repaired. The Boot configurations data file is missing some required information. The at the bottom is says Press esc for UEFI firmware settings. This came out of no where and it wont let me do anything else to it.

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Computer Won't Charge

Aug 11, 2014

My Windows 8 laptop for a couple of months now hasn't been able to be used without being taken off the charger. When I click on the battery icon, it says that battery 1 is on 1% whilst battery 2 is 'not present'. It started on 60% power when this started but has gradually been decreasing every time I turn the computer off, until it is on 1%. I've tried changing the power plan but this hasn't worked...

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Computer Will Not Lock

Jan 5, 2013

No matter what setting I change or what I do, my computer will never lock when it goes to sleep. I have gone through every setting that I can find and it still won't lock. I cannot even lock my computer with ANY keyboard shortcut.

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Why Can't Search Whole Computer

Mar 9, 2013

When I go to computer and type a search query simply nothing happens.what cause this problem?

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Can Use Win 8 Pro Disk On Another Computer?

Oct 17, 2013

I bought 8 Pro a few months ago and installed it on my desktop pc. I then purchased the upgrade to get Media Center.
I have spare parts to build another pc and was wondering if the 8 Pro disk is "not in use" and can be installed as when I did the Media Center upgrade I had to enter a new product key.

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Use Same Password And Computer Name For New Laptop?

Apr 2, 2014

as I use for my other laptop? Or would there be a safety issue and would it mean that the two laptops would have the same Microsoft account?

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Computer Won't Boot - 0xc000000e (Win 8.1 Pro X64)

Mar 18, 2014

My computer has been working fine without issue until late last night.

I turned it on and went to get a drink and noticed that the computer had shut off.

Surprised, I returned to turn it back on and then I saw the motherboard logo and immediately a blue screen that said, "Recovery, Your Computer Needs to be Repaired." and along with that, an error code of: 0xc000000e.

The issue I see is that once I go into the UEFI (BIOS), under Boot Priority, it always said "Windows Boot Manager" since I'm using an SSD where Win 8.1 Pro x64 is installed and created a GPT instead of an MBR. Now, I am seeing "Microsoft Windows" instead of "Windows Boot Manager" and I cannot find it anywhere!

I used DiskPart after inserting the installation DVD in Command Prompt and checked to see that all three partitions are there - 111GB (120GB SSD), 300MB called Recovery, and an unlabeled 100MB partition. All three partitions are there.

I tried to use:

bootrec /fixboot
bootrec /rebuildbcd

I tried going through this guide: How To Rebuild the BCD in Windows

However, when I "rebuildbcd", I get only the following (in BOLD):

Scanning all disks for Windows installations.

Please wait, since this may take a while...

[Successfully scanned Windows installations.Total identified Windows installations: The operation completed successfully.]

It doesn't say whether it was successful or not and the source drive keeps showing up.

What I mean is:

C:ootrec /rebuildbcd

Scanning all disks for Windows installations.

Please wait, since this may take a while...

C:

I'm not sure why it doesn't give me a success/fail message. I tried it several times to no avail. I am therefore unable to proceed with that guide in that link above.

When I reboot and go into the UEFI, it still shows "Microsoft Windows" and I can't get "Windows Boot Manager".I ran CHKDSK /R and after that the UEFI did show "Windows Boot Manager" but when I rebooted, I got the same "Recovery" blue screen with the same error code (0xc000000e) - and Microsoft Windows was showing up under Boot Priority #1 instead of "Windows Boot Manager." The system was working perfectly until last night and I need to have my computer running properly.

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Maintenance :: How To Get Computer To Hibernate

Sep 20, 2013

How do I get my computer to Hibernate. The power options only allow for shut down, reboot, and sleep... I know there is a way

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Computer Freezing Even When 100% Resources Not Being Used?

Aug 13, 2014

My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.

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Computer Sleep Option Gone

Nov 19, 2013

I have had to do a complete reset of my computer recently and ever since I did that I have not had the option of putting my computer to sleep even after checking all my drivers to see if they are up to date. I am also having a problem where when I turn on my computer It will stay a black screen even though all signs point to it working just nothing shows on the screen. After a complete shutdown by holding the power button and turning it back on it works but doesn't let me get into BIOS.

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