Updates :: Win8 Activation Error Description Not Found (new Laptop)
Aug 11, 2014
I bought an asus laptop yesterday, this laptop came with windows 8 preloaded and in theory pre activated.What I did when i got home was turn my computer on, select a lenguage, add my email address, add my home network connection and create a profile. I dont want to need to type my email address everytime i turn this thing on so the profile i created has no password. When adding said profile i noticed that my windows 8 copy was not activated because i also wanted to change my profile pic and it would not allow me to do so, so i go investigate and the message i get is "Activation error description not found" and bellow that is a button that says "activate" and bellow that button there is a link to windows customer service. When i click the button that says "activate" i see a small rotating circle and the words "checking key" and then nothing else.
I tried to do a system restore with no luck.
I tried to reset my system but i need to have a recovery media cd inside or a windows installation disk that i dont have since it came pre-installed.
I tried to remove everything and re-install windows, i also cant do tha because of the previous reasons.
So i try to get a recovery copy(looked for recovery in system and opened the one that just said recovery) on some cds or dvds, but when i try to it wont let me because i am missing some files and its just not possible.
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Jul 26, 2013
I am having one heck of a time activating a legal Win 8 Pro.
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Aug 16, 2014
I bought a laptop last July it had Windows 8 preinstalled, I had it for about a month and the screen went black on it so i sent it to a guy in my town and he fixed it but ever since it kept telling me to activate Windows 8, but it wont activate when i put in the serial code it says "Error: 0x8007007B The filename, directory name or volume label syntax is incorrect"
I've tried to fix it and i'd get it to go away for a while and it'd pop up again but since the other day whenever i turn it on it goes to this blue screen asking me to activate it and after a while on it the blue screen pops up again but it still wont activate it says "Windows can't activate at the moment"
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Aug 20, 2013
I had Windows 8 Pro with Media Center installed on my Asus K55A laptop and it was 'activated'....no problems! So I decided to install the 8.1 Preview via the Windows Store...installation went fine. However when exploring, I noticed that it was not activated: So I entered in the the product key for my Windows 8 pro information....even purchased a Windows 8 Pro media DVD....have a copy of the email with the purchase price..So I enter in the Product Key that worked successfully with Windows 8 Pro: Received this nice message..
Error Code: 0xC004C003
Error Description: The Activation server determined the specified product key has been blocked
A note that also stated, You need to enter in the product key on the back of Windows 8 box, or the product key that came in the email that you received when you purchased the DVD....I have a copy of the email that I received with the purchased Windows 8 DVD.....there is NO product key listed at all!Now I can not even attempt to customize Windows 8.1 preview, because it is not activated.....
I am quite frustrated to say the least, and even attempted to install (clean) back to Windows 8 Pro with my purchased DVD....when I entered the same product key that was successful (only 3-4 days) ago....the installation process stalled!
So I stuck in a Windows 7 disc.....and at least the system rebooted back into Windows 8.1 Preview....but still no dam activation...I guess my only alternative is to contact Microsoft support... my Windows 8 Pro with Media Center was running beautifully and was fully activated only 2 hrs ago...
How to fix 0xC004C003 Error? (Wiki)
What is 0xC004C003 error?
The 0xC004C003 error is the Hexadecimal format of the error caused. This is common error code format used by windows and other windows compatible software and driver vendors.
This code is used by the vendor to identify the error caused. This 0xC004C003 error code has a numeric error number and a technical description. In some cases the error may have more parameters in 0xC004C003 format .This additional hexadecimal code are the address of the memory locations where the instruction(s) was loaded at the time of the error.
How To Fix 0xC004C003 Error?
Found this:
Error message when you try to activate Windows 7 or Windows Vista: "An error has occurred"
Error code Description 0xC004C003 The activation server determined the specified product key is in use.
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Nov 15, 2013
I am getting the same error code 0x80072EE7 but when i connect to the internet it says activated once i disconnect the internet it says not activated.
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Jun 21, 2014
I have the same problem, and I have attach the report with this reply..
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Mar 4, 2014
I have a Windows 8.1 which I upgraded from my purchased W-8.
Decided to order the Windows 8.1 Media Center Pack. Ordered online and installed.
Got Windows Activation screen saying Windows can't activate right now. Try activating later. If that doesn't work, contact support.
The Current product key is the new one I just received.
Entering my old W-8 key doesn't work.
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May 3, 2014
I have installed Windows 8.1 Update 1 Pro Version a few weeks back on my desktop computer running 64 bit version of the OS. The OS was running perfectly fine until today when it started showing activation error. This is not right since I had installed Windows 8.1 Update 1 with a legit key since I have an MSDN subscription As you can see in below pic. It says that you can activate the Windows Machine now
Now I went ahead and tried to activate the windows by the key which I had intially activated and also with a new fresh different key which I haven't any activated windows machine yet. Both the steps didn't yield any fruitful results
1) When I hit "Activate" button
2) When I click "Error Details"
3) When I click "See Support info online" - Nothing happens
I have tried below troubleshooting steps but nothing happened yet
Run sfc/scannow command. This failed at 42%Tried to scan registry and fix the registry by using Advanced System Care 7.2 Pro EditionRefresh the PC. PC was unable to refresh. I had inserted my OS USB DriveTried System Restore to yesterday state. System Restore too failedUninstalled Windows Updates that were installed yesterday.
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Jun 9, 2014
I bought a lenovo y410p with windows 8 preinstalled. I upgraded it to windows 8.1 using a generic key. Now if I look into my windows 8 key it will show me the generic key I used (using Belarc Advisor).
If I activate it online, the Error code: 0x8007007B comes out...
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Mar 12, 2014
i've had my Copy of Windows 7 Ultimate since October 2009 (New Efficiency Seminar in Detroit MI) and i have Win Server 2012 (viafriend in college that provides access to Dreamspark (but no access to Win 81.Pro via that)
With windows 9 on its heals by a year, im looking to upgrade to 8.1 but not sure whats the better activation method, i know KMS i need at the 180 day mark to be connected to the net for it to contact the server, and w/ the SLIC bios Mod its perma.
but both have me worring which is better? which is easly broken by a windows update? i wouldnt really be thinking of the Bios mod if my board wasnt an Dual-BIOS gigabyte board (1 bad flash = quick recovery,)
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Jul 15, 2013
When I first installed Windows 8 I got 2 free WMC keys. I used one on my Windows 8 system and never used the 2nd one. I have installed 8.1 preview using the ISO and Hyper-V. Today I used "Add features to Windows 8" using the unused WMC key to install WMC on my 8.1 virtual system and it worked great.
Windows Media Center - Add to Windows 8
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Jun 27, 2014
Windows is asking for activation, i have activated it a while ago.
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Oct 18, 2013
I called microsoft activation center and the only suggestion they have is clean install of windows 8 and redo the upgrade because the media center activation key was expired (after the promotion period). It wasted me an hour to make the call and talk with the manger (employee id 2814). They sound like it is none of their business.
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Oct 28, 2013
I had Windows 8 Professional edition from ASDF India (Association of Software Developers & Faculties). They had provided a KMS Activated version, which after installation, activated Windows 8 automatically. Also to mention that it is a genuine copy, as I had a special password which was provided by them to log in and download windows 8. However, I was not provided any extra Keys.
After running smoothly for 8 months, today out-of-the-blue a message pops up saying Windows 8 is not activated. The error shows as follows :
Error : 0x8007232B
Description : DNS Name does not exist.
I tried to follow the steps mentioned in this Microsoft Article Error 0x8007232b or 0x8007007B occurs when you try to activate Windows, but could not solve the error.
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Apr 24, 2014
I have a Lenovo K450 with Windows 8 pre-installed.
I have a new copy of Win7 I purchased from Microsoft a few years back that I would like to install, but my PC seems to be locked to Windows 8.
I can disable the secure boot in BIOS, and install WIN7, but windows update will not function with secure boot disabled.
Can I circumvent this entirely by replacing the motherboard?
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Jul 19, 2014
I had a problem with BSOD and tried to run sfc /scannow command but found corrupted files and couldn't fix them, I finally resorted to clean installation, today I received a new BSOD with error 0x0c000021a, and tried again sfc /scannow and message appeared FOUND "CORRUPTED FILES, BUT COULDN'T FIX THEM".*
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Jul 7, 2013
My Windows cannot be activated. I have tried several different methods of activation but none seem to work. My computer was Windows 8 pre-installed before purchase. Because of this I literally have no product key. I have checked my email and searched for anything that seems Windows related just to make sure of a product key to be found.
Eventually I came across a program that told me my product key. After I found my key, I then tried multiple methods of activation and nothing seemed to have worked. I am running Windows 8 on a 64-bit system. This problem started on the 28th of June and I found out that this could be a hacker attacking my key (using a key-gen and my key being used on another computer) how can I solve this!? any method I will try!
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Oct 5, 2014
I am using Windows 8.1 Update and Windows ADK.
How do I change the name and description of a volume image stored in a wim file?
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Mar 12, 2013
In our office, we got a bunch of Windows 8 laptops/Desktops (Lenovo - T430s) but we don't use the license. We only use Win 7.
Is there a way for me to use OEM serial keys from those machines to other machines? IBM Desktops or Self Built PCs or other non IBM laptops?
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May 11, 2014
I just reinstalled 8 on a ssd and tried to install 8.1 from the store but it says i need to update windows first. I tried running windows update but i get an error saying "Windows could not search for new updates" error code 80240440. I tried everything I could find online and nothing seems to work. I tried restarting windows update, i tried turning off firewall, I tried reinstalling windows again and selecting "check for updates online" before installing from the cd, i tried running a check disk, and there is absolutely no program installed on the drive other than windows.
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Jul 15, 2013
I just tried to integrate MSU updates to W8 Install.wim by DISM. I executed (after other commands):
Code:
DISM /image:C:mount /Add-Package /PackagePath:C:MSU
In C:MSU I have:
Code:
96 File(s) 797˙689˙211 bytes
20. 06. 2013 03:08 9˙602˙439 AMD64_ARM_X86-all-windows8-rt-kb2840632-x86_5a2074567fbc6cb4e7339dfb8adbeadfaa58b766.msu
24. 10. 2012 01:35 8˙215˙009 AMD64_IA64_X86-all-windows8-rt-kb2729462-x86_3a6f7896b3481f266299544594f1e7bcbb07701a.msu
[Code] .....
Error: 0x800f082f
Package XXXXXXXXXXXXXX may have failed due to pending updates to servicing components in the image. Try the command again.
dism.jpg
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Jan 26, 2014
I recently had to do a system restore through the Dell System Restore programme, however now it appears I cannot activate Windows 8 - I get the "Windows cannot activate right now. Try activating Windows later".
I have tried entering manually through a command prompt but all I get is an error 0x8004F80B. How to resolve this?
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Mar 13, 2014
I was reviewing my windows updates and saw two optional updates that were pending. First one was for MS office and it went through fine. Second one was some update to AMD vision control center. During that update screen flashed couple of times and went for re-start. After that I am unable to get into the system. I tried safe mode/debugging/low resolution mode etc.. But all resulted in the same blue screen with the 0xc000021a error message.
I am able to go only to command prompt. Nothing else (fortunately I am able to backup my photos by connecting external hard drive and using command prompt). I checked the SRT log file but it doesn't say any issue. All passed.
I tried refresh PC but it came back and said "There was a problem refreshing your PC. No changes made".
I tried using win ISO image bootable flash drive. It couldn't get through me in (I just tried with PC repair option when I booted with ISO image).
Is there a way I can get over it without re-installing?
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Jan 17, 2014
I'm constantly trying to update my Windows 8 but I'm unable to do so, because everytime I try to update it, it fails to install because of an errors. To be specific, its two updates with different errors 8007371B and 80073712.
Those two updates are the only one showing up. Their id is KB2856373 (Update for Windows 8 on x64 CPU's) and KB2781197 (Security update for Windows 8 on x64 CPU's).
I have already tried sfc, chkdisk, Windows update diagnostics from Microsoft website, resetting the services, Windows build-in tool to fix Windows update errors and nothing worked.
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Dec 19, 2012
My laptop started installing updates when I powered down for four hours I have had this message on the screen - keep your PC plugged in until this is done. Installing update 17 of 24.....
How long do I leave this or can I power off and try and restart?
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Aug 25, 2014
I open the Store, open the charm bar and navigate to settings. I click on the "Your account" option and the sign-in button apears on screen. When I click it, nothing happens. Absolutely nothing. I have to close the screen to exit the page.
Furthermore, when I search for an app and click the "install" button for that perticular app, the Store crashes; closing down immediately.
I already ran sfc /scannow but no problems found. I also ran the wsreset.exe but also to no avail.
I tried switching to my MS account, same issue. So am now back on a local account.
It has to do something with the account or a policy that is active on my account I assume ?
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Jul 12, 2014
I have a laptop Dell Inspiron 15R, which I bought 5 months ago from Best Buy. Yesterday I shut down the computer normally, but when I try to restarted, after Dell logo appeared, on a black screen appeared the message: "Check media..". After a few seconds, on a black screen a new message was shown: "No boot device found. Press any key to reboot the machine".
I've looked on the internet and I saw it's a common error and everybody solved it with "Windows Boot Manager" as a first choice in UEFI Boot List Option. My problem is that I don't have this option. I have only two options:
1. UEFI Onboard LAN IPv4
2. UEFI Onboard LAN IPv6
I press F9 to setup the defaults, I changed to Legacy mode, but no results.
My BIOS Version is AO( or 0 )7
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Feb 19, 2014
I'm getting this message since my most recent update on Windows 8.
RunDLL error"The specified module could not be found."
My iPhone and iPod devices are also not appearing in iTunes when connected to my computer.
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Jun 4, 2014
My laptop took a bit of a fall about a week ago - but grabbed it by the screen before it fell directly on the floor (near miss). Now yesterday, when the mouse pad on the laptop froze up, I drummed on it a bit to get it working and the laptop suddenly shut off and this message appears when trying to start up: BootDevice Not Found. Please install an operating system on your hard disk. I am not sure if it is relevant to the physical damage or if it is software related?
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Jul 25, 2013
I use a Gateway NE56R49u Windows 8 laptop, which I sometimes use to connect to a Dell computer monitor via VGA and an external keyboard and mouse using USB. I want to be able to use the monitor with the ext. mouse and keyboard while the lid of the laptop is closed, however, everytime I close the lid the system goes to sleep and won't turn back on even if I move the mouse or press a key on the keyboard. I've tried going to Device Manager and enabling the mouse and keyboard to wake my Windows 8 laptop but that seems to have no effect on what happens when I try to wake my laptop when the lid is closed. I am able to do this on a Windows 7 laptop (HP Pavilion g6), but how can I configure my windows 8 laptop so I can do the same on my Windows 8 laptop?
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Jun 25, 2014
I have been trying to install a product called Thumbsplus which was giving me a ODBC Driver Manager Error - Database source name not found and no default driver specified error.
After trying a fews things I starting looking at the ODBC Data Source Manager in windows 8 and noticed that I could not access the System DNS tab. ( I would get a warning " you are logged on with a non-administrator privileges. ) even thought the account Is an administrator account. So I logged off and entered in as administrator and still the same message.
Something is wrong and I suspect it has little to do with the thumbsplus program as I should be able to enter into the system dns tab without receiving this error message.
PS: If I say OK after the dialog message the manager with open up and allow me to click the add button but since I dont know how to add the apropriate info there I did not go further, hence to say the error message probably did cause thumbsplus to not install correctly.
[URL]
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