Office 2010 Starter Not Compatible With Windows 8 Upgrade
Nov 5, 2012
I have a HP Pavilion dv7 running Windows 7 64-bit and Office 2010 Starter. There is a known issue that when you attempt to run the Windows 8 upgrade Assistant, it displays Office 2010 Starter as "Not Compatible". In order to correct this, you need to install an update (KB2553141). The problem is that even with the update installed, the upgrade assistant still points the Office 2010 as not compatible.
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Oct 29, 2012
I'm planning to purchase Office, which version of Office is compatible with Windows 8 Pro?
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Jan 9, 2014
Updated lately from windows 7 to windows 8.1 pro. Have my own copy of office 2010 would like to use it in my 8.1 pro. How I might do that?
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Apr 6, 2014
I have Office Pro 2010 on my 32bit XP Pro desktop. If possible, I'd like to uninstall Offc Pro and install it on my laptop that is running Win 8.1. Can this be done?
My Office Pro is a valid download with key but I only downloaded the 32 bit version and have changed the key one time as the result of a support call to MS soon after installing it on my XP machine.
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Mar 28, 2014
I was trying to record a macro in Office 2010 on my machine with Windows 8.1. I had my PERSONAL.XLSB file open at the time. I closed that file and when I when to record the macro to it the file was no longer listed. I tried to create a new file but I got an error message "Can not find the Start folder" and that was that. Where is the heck is the start folder. I believe it does not exist and 8.1 has issues with Office 2010. I had not luck with an An Access, so I though I'd try here.
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May 19, 2014
I'm on Windows 8.1 and have Microsoft Office 2007. I'm getting an update for Microsoft Office 2010 in Windows Update even though I haven't got this.
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Jan 16, 2014
I have just got a new laptop with Windows 8 I have downloaded Office 2010 (as I don't have a CD) but when it loaded It gives me an option to open in verious apps but none of them allows me to install to the OS ....
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Aug 26, 2013
Downloaded Office 2010 (had a disc but without driver wouldn't play). Used the key that came with the disc. Downloaded ok. I can find it in the apps, I can even have it open but when I try to open a Word file I receive in an email for example I get the screen that asks me to either buy it or if I already have it, to enter the key. Enter the key and it says it's not valid, but is the key I used to download.
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May 13, 2014
I am on Windows 8.1 Update 1 Pro and everything worked perfect until I
- Installed Office 365
- Uninstalled Office 2010
Now everytime I try to start a programm I get an error C:Programm Files..... - you don't have enough rights ....
I am running as admin user but the only way to start the programm is right click and "run as admin"
What's going on and how can I change that. Did I loose admin rights somehow or somewhere
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Jan 1, 2013
Just bought an Acer S3 i3. Set up has taken me over 6 hours. 1st - major problems getting internet access - but having removed McAfee all seems ok.
I have two major problems:
1. Cursor will freeze ever few minutes causing the machine to hang. Only solution is to hold down power and restart.
2. Tried installing office 2010. Have downloaded set up file and inserted product key. Once installation completes and I try to launch a program I get an error message - c:Program Files (x86)Microsoft OfficeOffice14wwlib.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x000012f.
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May 13, 2014
I have had no luck with this at all. As the contacts never transfer from the Cloud to my computer. I assume they are supposed to. Where can I find a good tutorial to guide me thru the process?
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Mar 6, 2012
I tried to reinstall Office 2010 Home & Student to Windows 8.
It downloaded OK, but did not complete the installation.
No error code just said "Can't complete installation.
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Nov 7, 2013
sometimes when testing new systems I have to install Office 2010 from scratch (I have a VL enterprise version so activation isn't an issue).
However Windows update then every time prompts for about 1.5GB of updates and fixed.
How to "slipstream" these into my office install disk - or at least store these updates manually so I don't have to keep downloading the same stuff over and over again.
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Sep 13, 2013
I've just purchased Office 2013 as a stand alone on disk. Is it possible to set Word to open to a blank page by default as in Office 2010, instead of the selection menu of various pre-formatted pages?
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Nov 13, 2012
Since upgrading to Windows 8 (from 7) a week ago my Outlook 2010 email has been faulty. It keeps stopping emails coming in or out and I have to (daily) run a 'repair' to get it to work. I contacted my ISP (Virgin) and they said that Outlook doesn't work with Windows 8 and said I should use Live. However, I then added my accounts to Live but it wouldn't accept all of them, and I found the interface very hard to use. Outlook contains all my business folders and email records for my business so I need it to work. It seems to accept my IMAP email account but not the main accounts with my ISP.
My HP desktop machine is less than a year old and has plenty of memory. But also, in general the machine is slower and won't restart (I have to force shut down).
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Oct 3, 2013
I have Windows 8 (online activation) and Office 2013 (Phone Activation).
I would to format and install 8.1 (use the same key) and restore phone activated 2013.
How do I go about it?
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May 30, 2013
Does not recognize my Airport Extreme or Express even though they are working fine and recognized by my iMac in the other room. I currently stream iTunes via the iMac, but would prefer to use my Windows 8 machine. But, so far, no go with Airport and iTunes does not have a speaker selector (probably cuz Airport not working).
Is 5.6.1 not Windows 8 compatible? If not, is there a more recent version?
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Oct 30, 2012
I did the Upgrade Assistant from Win7 pro to 8 pro and this is what I was told:
Secure Boot isn't compatible with your PC
Your PC's firmware doesn't support Secure Boot so you won't be able to use it in Windows 8.
More info, I really want Secure boot, however. I have a UEFI BIOS. I am willing to upgrade or clean install, as I will never use the previous windows 7 version again. Is there a way to get Secure boot with my computer [when I upgrade to 8]?
Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database. How do I get this?
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Aug 5, 2013
Is there a version of Itunes that's compatible with Windows 8? I've installed Version 11.0.4, which is supposed to be compatible, several times, but it just won't run.
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Oct 31, 2012
After three days of trouble shooting my system with MS. It turns out that my Gigabyte X48-DQ6 MB is not compatible with windows 8. Intel X48 chipset is a no go at this point.
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Jan 28, 2013
I began an installation this morning after paying FIRST the Windows 8 upgrade fee for the install.
The preinstaller said my machine might not be compatible because it appears that my processor would not support NX, but it would try to turn it on when installing.
Well.....after nearly an hour of installing at the very end it says... there was an error and your system cannot be installed and we are returning you to your original state.
I am STUNNED that Win 8 will not run on something as recent or advanced as an HP XW6200 workstation. What the heck is Microsoft thinking to design an OS that will leave out such recent and advanced equipment.
I've looked all over HP, MS, and the net to see if there is anything about these workstations and NX, but I cant find any info.
On HP website they simply say there is no information on whether or not the xw6200 is compatible.
I cant find anything in the BIOS to turn on NX.
I have several of the xw6200 and many more xw6400s which I am sure will be the same issue.
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Dec 28, 2012
I have a 2 tb Network store on a 1 gig Ethernet, which worked fine on Windows 7.
I ran the upgrade advisor this facility and software was not identified as a potential problem.
However it does NOT WORK.
It just says it is incompatible on Windows 8.
The Novostore website is not useful.
There is no useful information as to if or when it will be made to work.
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Jun 30, 2014
whether the Sony HDR-SR12E handycam is compatible with Windows 8.1? I am trying to decide whether to buy this video camera, and it will be nearly as expensive as my computer. I have asked Sony and the Sony forum but have not received a response. To be honest, I don't know how the operating system is involved with transferring AVCHD files from the hard disk or memory cards of a handycam. I notice in file associations on my Windows 8.1 system that .mts (AVCHD) files can be associated with programs, and I have Adobe Premiere Elements 11 installed, and the user guide indicates that AVCHD files can be imported. I'm in unknown waters with transferring files from hard disk video cameras.
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Sep 9, 2013
The windows 7 usb/dvd tool will not recongnize my flashdrive. I am trying to install windows 8 on my friends laptop but it will not work it says there is no compatible flashdrive in the computer.
This is the message it says : There is the flashdrive i using, there is the information about the flashdrive
Is it the flashdrive and how do I get it to work. I tired using a fat32 format on the flashdrive that did not work either.
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Mar 12, 2013
Most of the game i've installed are not compatible with my windows 8 single language. Of course my laptop's requirements are enough for the game but the problem lies within the windows 8. Are there any solutions to this matter ?
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Aug 14, 2014
One week ago I bought a new Inspiron 15-5547 with Windows 8.1 preinstalled. I tried downloading some online games and they simply will not work. My machine freezes as soon as I log in. I've been told by a GM from one of the games that the problem is that the game requires DirectX 9 for graphics and what is being downloaded is DirectX 11 which does not have some files that version 9 has. I have bounced back and forth between the game forums and Microsoft without success.
I have tried downloading all kinds of DirectX End User Run Times from Microsoft and one of two things always happens. Either the installer says I have the newest version and I do not need DirectX 9 or the installer says that I do not have a version of Windows that can run DirectX 9. Apparently, that installer is old enough that it can't recognize Windows 8 as an actual version of Windows. The only other suggestion I've gotten is to install an older video driver from Dell and see if that will work.
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May 2, 2014
I have a Windows 8.1 Pro 32bit and I want to find out if my computer is 64bit compatible. How do I do that?
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Sep 3, 2013
Background: I have been using windows since 3.11 when I was in second grade and we got rid of our DOS box. I consider myself a proficient user to highly proficient user, having built 4 of my own machines. I have installed Office 2010 Professional and the program works.
Setup: Lenovo ideapad y500 purchased January 2013 with Windows 8
Problem: Windows will not allow me to set Word 2010 as my default program for opening .docx or other valid formats. I can open the documents from within the program, just not by default.
Steps Taken:
1) Right-click file > choose default program > Word 2010 not available > browse for and specify location > set program to default. Result = System Message "This app can't run on your pc."
2) Consulted Microsoft support site to search for solution. Same result.
Desired Resolution: how to set that default application. All of you who read this are also annoyed with Microsoft's awful customer service.
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Dec 1, 2013
I have no problem syncing in a W7 environment but if I do it in Windows 8.1 it fails.
Using the Onenote Metro App (also installed locally) it works.
Can it be fixed? I much prefer the complete MS Onenote 2010 than the Metro App.
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Mar 5, 2013
I retired from HP last week and I have my Outlook .OST file that I can't figure out how to view on my new PC, which also has Outlook 2010 pointed to my Gmail account
How can I view all the emails in the .ost file?
I have Windows 8, Office 2010 and a 64 bit HP PC.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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