HP Windows 8 Computer Won't Reset
Nov 27, 2013
I click on remove everything and reinstall windows, it goes to the logo saying restarting/preparing but the after that it goes to a black screen and stay there forever. I really need to reset my laptop. Its been running really slow lately.
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Jun 7, 2014
I have a serious problem with my computer i got a virus that deselected my graphics card and wouldn't allow me to go in bios so i thought that a factory restore would do it, unfortunately i was wrong. It turned off the computer and when i try to start it it just goes to a black screen for about an hour then goes to like some kind of power save mode where the power button is flashing and i tried to turn it on again and the same thing happened. My screen works just fine but it says it dosen't get any input so my computer just isn't displaying anything. I am really scared and don't know what to do?
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Aug 21, 2013
I am running two 7950s in crossfire on my computer. Anytime I launch a game, my computer just locks up and this hardcore buzzing sound playing right when it crashes, the sound continues while the computer is frozen.
This problem has happened in both Battlefield 3 and Splinter Cell Blacklist. I have enabled Crossfire and Crossfire for applications that have no associated profile. In GPUz, it says my cards are enabled for crossfire.
I'm wondering if it's my psu? If I disable crossfire, the games work, but the second gpu is at 0% utilization.
Here are my specs:
Windows 8 64bit
AMD 13.8 beta 2 drivers
ULPS is disabled via MSI Afterburner (and I did restart after)
CPU: 4670k
Motherboard: Gigabyte Z87x-UD5H
RAM: 16GB Gskill
HDD: OS on a 120gb ssd, games on a 2tb WD Black
PSU: 750w Corsair
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Sep 14, 2013
Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?
I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?
I have a Toshiba Qosmio X870-BT3G23 laptop
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Jan 13, 2013
I was wondering if it's possible to take windows 7 from my first computer and install it to my new one that has windows 8 on it (windows 8 has problems with its wifi where windows 7 worked perfectly).
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May 6, 2013
My laptop went lagging while i was using it, so i restarted my laptop. After that, my laptop went into a mode that i have never experienced before. I clicked advanced setting, It made me choose either to restore it, reset it, and another one but i can't remember it. I chose the reset button, and currently it is stuck on RESET YOU PC. And its taking a very long time. I don't have my recovery disc or drive. I saved it before on a flash drive, unfortunately it died.
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Sep 30, 2014
I have recently built my own pc.
Operating system is windows 8.1
motherboard is ASROCK FM2A58M-HD+
500 gb hard drive and 4 gb Ram
For about the last week or so my Norton 360 has been picking up a threat, every time I turn my pc on. I thought Norton was getting rid of It so I didn't pay to much attention until my media player kept playing up and certain programs wouldn't load or take a long time, so I did some research and it turned out to be a trojen. anyway I have tried to put my pc into safe mode and have restarted my pc. my operating system wont load back up.
I have a red screen with a power button that gives me the option to restart or shut down. and there is a ease of access button. I have tried repairing with the original disk but it say my hard drive is locked. and it wont let me reinstall it either.
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Jan 28, 2013
"Microsoft has introduced two interesting and very useful features in Windows 8. Refresh PC and Reset PC are the two new features that fix all Windows issues by refreshing settings or resetting everything. These features allow you set your Windows 8 settings to their defaults, or reset Windows 8 to factory settings (original settings) by deleting data and installed apps.
Though most of us have the Windows 8 installation media, it’s always a good idea to make necessary changes to the default settings so that you can Reset Windows 8 without inserting the installation or recovery media."
How To Reset Or Refresh Windows 8 Without DVD ...
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May 12, 2013
When I was resseting my windows 8 crashed. It was about 98% done. So thinking that it will just be my old virus infested windows I tried to return to my windows 8 though it turned me to the settings page. I tried getting to one of my restore points it wiped them too. Windows wiped everything. now i dont have a key or cd to reset m(i got windows 8 100% legit)
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Jun 2, 2013
Well, I had a dual booted machine booting Windows 8 and Ubuntu.
Windows 8 was starting to play up so I decided to completely reset the computer. I backed everything up, booted to Windows 8 and hit the 'Reset PC' button.
After answering some questions (full erase, whole disc etc), it informed me that it was going to restart. I clicked accept.
Short Story:
- Corrupted Windows 8 partition
- Corrupted Windows 8 recovery partition
Long Story:
Instead of rebooting back to anything, I got left sitting at a grub rescue prompt. From there I told it to boot windows 8.
I then spent five minutes staring at the booting screen. Nothing happened.
I powered off and tried again, this time pointing grub rescue at the windows 8 recovery loader partition. Well, initially that looked like it worked. I got the nice metro UI, and chose 'reset this PC' It then informed me that the recovery partition was missing some files. The only other option was to shut down.
I tried booting just plain windows 8 again, but had the same problem as before (nothing happening), And now when I try to boot the recovery loader, Grub tells me the EFI file isn't where it expects it to be. (Interestingly, how are you meant to boot to this without having a non-windows bootloader?)
Additional Details: Computer: HP Envy M6-1206TX. Pre-installed with Windows 8. Bought about 1 month, 1 week ago.
The Questions:
Since windows 8 came pre-installed, I don't have a Windows 8 disc, are there any possibilities for me to get back windows 8? (other than contacting the store I purchased it from)
After going through the license agreement, my interpretation is that I still have a license for Windows 8, but I am not under their limited warranty (due to dual booting). I do not wish to buy another license, as I already have one.
One last question:
If you acquired the software on a disc or other physical media, your proof of license is the genuine. Microsoft certificate of authenticity label with the accompanying genuine product key.
Neither my laptop, nor the box, nor any of the paperwork provided in it had this 'certificate of authenticity.' I suppose that means I have no legal rights to the software. Who's fault is this, HP, Microsoft, or the store I bought it from?
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Aug 24, 2013
Windows 8. My laptop has been experiencing problems lately, and i'd like to start fresh. I realize there is an option to reset your laptop (deleting all your files and start new) but i have one question. Since my laptop came with windows 8, i have no installation disks for them. I've read in this article here, Windows 8 features a reset button: Re-install Windows without a disc - Liliputing , that the windows 8 image-thingy (im not good with computers so i dont know the correct terms) is "built in" to the operating itself. Would this mean that i am able to reset my whole laptop (deleting everything and set to factory settings) without having to bother with burning disks and such? If so, would it mean that this is as simple as clicking one button and letting the laptop do all the work?
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Dec 1, 2013
I need to perform a System Refresh against once of my computers. However, when I try to launch the System Refresh option, it claims Windows is missing some files to do so and to insert a Windows installation media or recovery media to claim those files.
Here's the trip-up: I created recovery media on another Windows 8.1 computer and that STILL didn't work (said something about the media not being valid, despite being generated in the same OS). How do I get this to work?
I did do my homework on this issue and apparently having done the Windows 8.1 upgrade through the Windows Store strips out its ability to do a Refresh/Reset unless an ISO is present (of which you don't have one of course because of how you did the upgrade; chicken and egg problem right there). Two of my computers were done as Windows Store upgrades but my Ultrabook was not (for that I did a complicated jig that allowed me to keep all my installed Windows 8.1 Preview software while still moving to the Windows 8.1 final build). However it doesn't seem to matter as even the Ultrabook, despite its unique upgrade path, still fails to start a Refresh (should I want to do one there) so the problem is all over my Windows 8.1 machines.
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Jul 21, 2014
I had occasion to employ Toshiba to remove some malware from a Toshiba Satellite laptop. Some time later I needed to uninstall an Ap and discovered there was need for a Supervisor password. I am assuming the tech set that up (why?) as I had installed considerable Aps earlier without needing a password. How can I reset the Administrator password to none required?
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Aug 4, 2013
for some reason i keep getting a small window pooping up in middle of the screen saying I need to enter my password to get into a couple of my websites i'm a member of. and at the top of the window is the words windows security. what is going on here and how do I find windows security to reset it?
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Jan 19, 2014
So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.
I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. This was much easier to do in Windows 7. But anyways, how I can restore my computer.
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Apr 18, 2013
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
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Oct 7, 2012
Refresh PC and Reset PC not in Windows Server 2012 ????
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Mar 28, 2014
So I have recently obtained an ASUS X45CP pre-installed with Windows 8
then I saw this thing at Microsoft website about windows 8.1 and I thought about upgrading
(which now I deeply regret)
After upgrading I found out that some of the device drivers are not fully supported yet (like the switchable graphics card)
So I thought of rolling back the laptop to factory settings and unfortunately windows 8.1 got that, too.
I did not find install.wim but here is a screenshot where the boot.wim is, I believe it's an important part on this process
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Jun 17, 2014
After having been hit on two different computers with Windows 8, I have done full resets and come out clean... or so it seems.
Now I learn that the full resets are not 100% effective. Is it possible that it's totally effective with some malware, but not other?
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Mar 18, 2014
I have just successfully installed Windows 8 (upgrade from windows xp).
Although I recall selecting the option for clean install the set up progressed on an upgrade basis. I must assume that I failed to accurately select the clean install option.
The Windows 8 upgrade to my five year old PC was successful. However, I was disappointed not to have done a clean install and wanted to remove unnecessary files including the Windows.old folder.
I decided to try out Windows 8 reset option in order to reinstall on a clean basis. After some hours it reached 98% and declared it was unable to complete. It offered to restart - not surprisingly message "no operating system on drive".
I wondered if I could load the Windows 8 pro upgrade DVD back in but was not sure that would work as windows Reset had reformatted my drive?
Fortunately, I created a rescue disk with Macrium Reflect immediately after my successful windows 8 upgrade so this got me back to a position just prior to selecting Reset.
Everything seems to be working fine but I am wondering how robust the Reset function is in Windows 8 and why it failed. Do I have some unknown hardware problem. I did wonder about running Chkdsk but I gather this is automatic at startup in windows 8. There are no messages to indicate anything wrong. Is there anything I should check?
My intention was to get familiar with windows 8 and then immediately upgrade to 8.1. Will I get an option to do clean install when doing an upgrade from windows 8 to 8.1? If I do a clean install of 8.1 is it probable I will get same problem as in Reset or is that an entirely different process?
Details:Dell Vostro 1710 (5yrsold) was running windows XP now upgraded to windows 8 pro
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Dec 26, 2013
Win 8.1 Pro x64. All of a sudden SyncBack Pro is asking me for a Windows password when I go to change the backup schedule. I thought I knew it, but it and all the variations I can think of have failed and I can't find the paper I wrote it down on at the moment. I thought I was in a local/admin account as I was in Win 8, but UA shows this as a Admin account, PW protected. That's probably why there is no "Create a Password Reset Disk" option showing on the left or anywhere on my User Accounts page (vs. Brink's tutorial). See screenshot.
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Jun 22, 2014
I was running windows 8.1 back in January and it crashed during an update. After that, the system wouldn't start and just kept on going round in circles trying to fix itself. (See thread 'Solved: Can't fix windows 8.1, PC locked. Last post 28-2-2014.)
Under diagnostic tests at a local PC repair shop, a hard drive failure seemed to be the problem. Since it was under warranty, it went back to PC World who sent it back to Lenovo. I got it back in March but all they did was a system reset, putting it back on windows 8.
Everything is now working fine apart from one fact. It won't update. I just get the 'failure configuring updates, reverting changes' message. My metro tiles stopped working yesterday as well. I presume this is also an update issue. Under investigation it appears updates have never been installed. I came across a message saying the place where windows stores updates has been moved. How do I repair this, since the windows update troubleshooter doesn't work? I am fairly conversant in DOS, but it's been a while.
I'm using a Lenovo Ideacentre B340 running windows 8 with the following spec:
Intel Pentium CPU G645 @ 2.90GHz
DDR3 SDRAM
Lenovo Mahobay motherboard
440GB Hard Drive
I have enabled safemode startup on the F8 key and everything of importance is backed up.
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Mar 15, 2014
I have recently found a Windows Easy Transfer file on a USB Stick. It was created by Christmas time, it is before the computer (Hard Drive) broke. So, I luckily found this on USB Stick in one of my drawers from last Christmas.
Now I am currently have a new tower PC which it has Windows 8.1 in it and it works fine. Just that my old tower has been upgraded from Windows 7 to Windows 8.1 (trial) for a while from October 2013.
But, I can't remember what the password was - so I am struggling to know what the password was. I am just worried that I cannot reset the password on the Windows Easy Transfer, it has all of my lovely photos and videos and also my work documents. The thing is that I cannot get access to the old PC, because it is gone. But, I have got my stuff in my Windows Easy Transfer file - just that I can't remember the password.
Is there a way to get to my password out by doing something?
"If you want to see my System Specs (this PC), you click it below on the left"
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Jan 28, 2013
Recently I installed Fedora 18 alongside my already running Windows 8 computer, I have a Lenovo Y400 laptop and I wish to make it just Windows 8 again. Would choosing the reset option return my computer back to it's original setting meaning no Fedora 18 or a partitioned drive, or are there other steps I would have to take? I want to do this because my Windows 8 started acting up ever since this happened.
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Jun 16, 2014
I cant boot to my windows 8. As I open my laptop it says "preparing automatic repair" >> daignosing your pc >>> attempting repairs>>> then it was stuck and cant proceed to desktop.
i tried to open advance setting by pressing "F8" then advance settings option appears. and i tried to a troubleshoot then chose>>
REFRESH YOU PC --- "theres a problem refreshing your pc"
RESET YOUR PC ---- "theres a problem reseting you pc"
AUTO REPAIR ---- cannot repair
Right now i want to reformat my ASUS laptop with pre installed windows 8 but i dont know what to..
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Jul 8, 2013
I want to increase performance on my pc, and i would like to rest to factory settings, I did not create any discs stupidly at the begging
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Aug 12, 2014
So my computer started blue screening on start-up. I tried using system restore while booting both points I had were corrupted. I did chkdsk /r and I have to restart to start it. I restart, and the thing freezes on 20% for 2-3 hours, and my computer restarts. Not sure if it's a crash or something else. So I boot into safe mode, which is the only thing that doesn't blue screen, and try to reset Windows from there. It tells me I need some installation media, so I install Windows 8 into a USB, following the instructions step by step. It formats the USB automatically and installs Windows on it. I go to PC settings and click on the option to reset my computer. I insert the media it requires and it tells me "The media inserted is not valid." I retried all the steps three times now, and it still does not work.
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Sep 15, 2014
Some of the taskbar menus have appeared to have shrunk in size, especially on chrome. I fiddled with the sizing of my windows in the Personalization menu in Windows but this doesn't seem to have fixed it. On chrome m tabs are smaller and the text and buttons on websites and address bar are smaller as well. Skype and Word seem to be okay.
Or I could be losing my mind. Is there a way to reset all sizes via Windows to their default settings for all programs?
I did install Rainmeter last night but I don't think it has anything to do with it.
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Sep 15, 2014
I bought an Asus Vivobook S551LB. Paying around 1150 for it, the specs seemed good and I thought it'd be a fairly quick laptop.
Turns out... It's really slow, and freezes a lot.
It was preinstalled with Windows 8, then I updated to 8.1. I'm fairly new to anything past Windows 7 so, 8 I'm completely lost.
I deleted all the bloatware that came with the laptop but it still freezes, so my last resort is to reinstall windows.
I can't because I updated to Windows 8.1 and when I try to reset it says I'm missing a partition.
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Jul 25, 2014
I'm setting up a stolen laptop tracking software and want to leave a standard/non-admin user account open for a potential thief. The software requires someone to log in and connect to the internet in order to start tracking. So if I only have my personal admin account password protected, I will be out of luck. The problem is that while logged in as a standard user I am able to access recovery options. From there I can use advance startup and proceed to reset my pc. If a thief logs in and resets my pc right away, I will have no way of tracking them. I have windows 8.1 standard and have not been able to find any way from restricting access to the recovery options.
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Sep 15, 2014
Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.
Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.
I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.
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