Gaming :: Short System Lock Then Restart - Unable To Locate Cause
Mar 22, 2014
I have recently bought a new system running Windows 8.1 64 bit.
After I played Cities in Motion 2 on Steam the problem first occurred. The screen freezes and one or two seconds late the system restarts. There is no BSOD.
Yesterday I played all day with no issues but today the problem happens regularly, even when just browsing the internet in one window.
Find attached the SF Debug tool zip file.
The system is still under warranty but I thought I would try here first before going back to they system builder.
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Apr 20, 2014
I have a new Asus X102BA it has modest performance so as I have a spare OCZ 120GB ssd I thought I would see if it could be improved. I have tried to install win 8 Pro using a powered DVD drive but I get the message in my title. The primary partition is shown on screen and I have nothing but the DVD drive plugged into the computer...
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Jul 10, 2014
Every time I Restart my Laptop, the Lock Screen does not show the Welcome Screen and skips directly to the User Account login screen. Actually, it shows a darkish blue screen for a couple of seconds and then jumps to the user account login.
When I use the logout function or the shutdown (and I power it back on) everything works normally.
I have ran SFC / Scannow in windows (8.1 by the way).
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Apr 18, 2014
"Performance power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware."
I've had 180 of these since February! I've tried tonnes of malware cleaning / fixing, driver updates, and sfc fixes, but still getting these usually when gaming.
I've attached a zip of SF Diags folder.
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Oct 24, 2013
On a friend's new Dell Windows 8 desktop I tried to create a system image using Windows 7 File Recovery. I got a message saying it could not create the image. The message said "windows backup failed to get an exclusive lock on the efi system partition".
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Apr 6, 2014
I am trying to remove an icon from my windows 8 start menu. I have uninstalled the program (Diablo 3), but the icon remains under the games category. If I right click I get the option to uninstall, which brings me to the program uninstaller under control panel; Diablo 3 is not listed here. Right click also allows me to "open file location" which gives me the games screen as seen below. Right clicking on Diablo 3 here does nothing. I have no option to delete the entry.
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Sep 22, 2013
Prior to this issue I had not installed anything all week nor made any updates, etc. I boot up windows as always and noticed that upon logging in, my lock screen took a while longer to bring me to my desktop. Now my desktop is completely black and my taskbar icons are gone. Opening firefox or any other program through the start menu does NOT make them show up on the taskbar as they always would. My desktop's pretty much disabled. Here's a screenshot.
I would be fine resetting to factory settings, however when it says my computer must restart to enter recovery mode, my computer in the middle of the restart gives me a light blue screen that says Windows encountered a problem and my system must restart. That is cancelling my recovery mode boot and sending me back to my black desktop.
Windows 8 64bit
Core i3@2.6ghz
Nvidia GT740M 2048mb
6GB RAM
720GB HDD
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Feb 12, 2014
My System is not getting shut down. When i click Shut down it will get restarted after few minutes. no external storage is been detecting by the pc like hdd ,pendrives etc.and also i cant even reset the pc.. for more than 1 hour i sit still.. it just shows the below pic.
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Aug 19, 2014
This states that another program is in progress or installing, or the system is waiting to restart.
The problem is I have all free programs; MBAM, SpywareBlaster, and Defender and only Defender has real protection.
I have checked task manager for other programs that may be running.
Also, my wife's laptop is doing the same thing. Hers has been refreshed about 2 months agao and mine was reinstalled about 2 weeks ago. This has just begun.
Either Defender in both machines is faulty, MS is having an issue, there is an issue on my end with both pcs or??
I find it odd that both machines are doing the same thing.
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Dec 21, 2012
My probleem is that snap and the big onscreen keyboard only function after a restart of the system but not at cold boot..
My screen is 22" 1680x1050.
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Jul 28, 2014
I own an Acer Predator gaming PC, and specifically, it has an American Megatrends UEFI BIOS which is presumably modded my Acer.
In the advanced settings, both ''System Shutdown Temp'' and ''CPU Shutdown Temp'' are off by default.
So as the overly cautious-verging-on-paranoid when it comes to melting circuit boards, I turned both on> Strangely it didn't let me customise the temps for system shut down (I know my Haswell chip for instance has safe operating temps well above 85c)
So, after switching both on, I ran a Prime95 torture test - I was monitoring my temps, and after about 3 or 4 minutes my CPU & Motherboard temps hit 72c. My system then shutdown. I turned off those BIOS settings as it seemed pointless for a system to shutdown at 72c. I can't specify the values for shutdown, it just goes with the lowest common denominator?
My last question is; if I leave these BIOS Settings off, will my Haswell chip/system shut itself down if the temps get too high anyway?
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Jul 28, 2014
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
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Jun 17, 2013
I've recently installed a dual boot, Windows 7 and Windows 8. The installation went fine but then after a very short time my Windows 8 Screen goes black. I had to press the power button to exit. When again rebooting into Windows 8 the "blue window" shows and the spinner goes around for about 20 seconds, then all goes black.
I've checked the Power settings and ensured the "Turn off display" was "never". I also updated my Video drivers thinking that might be the problem. Both to no avail. I've done a "Refresh" and a "Reset (which took 3 hrs). Again, all was fine for a short time, but while exploring the OS, again the black screen. What else I could try to fix this Windows 8 problem.
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Jul 21, 2014
My laptop is a
Sony Vaio - Model: SVE141R11L
Product name: SVE14135CXB
Pre-loaded with Windows 8 x64
Intel(R) Core i5-3230M CPU @ 2.60GHz
6GB RAM w/ 900GB HDD space
Purchased in Navy Exchange last year (around July 2013)
I have dropped it once or twice from at most a 3ft fall inside a padded case. I mostly use my computer for school work, some gaming, extensive video/photo editing, internet browsing. I've installed some debatable programs but have been installed long ago. Most of my programs included Microsoft Office, Adobe suite, Steam, iTunes, uTorrent, McAfee VirusScan Enterprise, Winrar, VLC, etc. But are now gone due to the refresh I had just done last week for prior problems, but still experience problems.
I recently been having issues with my computer where it just won't respond at all. Like today, I had it working for a few hours, but then went out and left my laptop on the lock screen, and came back to it being completely stuck. Completely stuck as in, no keys or clicks would unlock the screen to the login prompt. However, my cursor was fully able to move around the screen, and my caps/num lock buttons work as they display the lights enabling/disabling them. The time when it was stuck was 8:03pm, but the clock was stuck on 7:55. But on the bottom of the front of the laptop, the HDD orange light is not lit up at all, which I believe suggest that the HDD is not reading/properly reading. Oddly enough, when I unplugged the power cord, the HDD light flickered a little then disappeared, still no response - could be related to the PSU I suppose?
Another problem I faced before was the Windows 8.1 update failure, resulting in reverted changes, etc. I also had problems in the first few months of owning this, but found it was the incompatibility of an old antivirus that I guess didn't work too well with Windows 8 causing me to have to do a full wipe before. That was long ago. Moreover, the problems I have been experiencing have been unresponsiveness, from what I believe, are the fast boot Win 8 provides (but I turned that off), issues with Windows 8 not being able to load drivers from sleep mode upon opening the laptop (turned off automatic sleep), and now with the lock screen being stuck. I know my problems aren't detailed, but maybe these problems are linked to a bigger similar problem that people have been facing? My last bet would be to do a full factory restore/ repair, although I don't have a Windows 8 boot CD.
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Feb 12, 2014
My daughter managed to somehow get a blue screen of death every time she starts windows with "BAD_POOL_CALLER" as the error message which then makes the system restart. No action can be taken in windows because it restarts literally 10 seconds after you login. own?
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Apr 1, 2014
bought lenovo ideapad y510p a month ago and its been a havoc since. every time i play games, it begins to freeze or hang after 20-30 minutes. im running windows 8 64bit factory installed. all the drivers are from lenovo itself. this is very frustrating and i feel like cheated after buying 1300$ USD notebook that doesn't runs well.
Computer Type Laptop
System Manufacturer/Model Number Lenovo IdeaPad Y510p
OS Windows 8
CPU 4th Gen Intel Core i7 4700 QM
Motherboard Lenovo VIQY0Y1 (U3E1)
Memory 8 GB (2x4GB DDR3 L1600)
Graphics Card Nvidia GeForce GT 755M and Intel HD Graphics 4600
Sound Card Realtek
Monitor(s) Displays 1920x1080
Screen Resolution 1920x1080
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Oct 17, 2013
To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!
My error messages following a re-start are:
C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml
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Oct 21, 2013
I have w.8.1 but I am unable to type letters as Windows live loses focus after about five key strokes.
Every open app loses focus after as short time, only way to get the focus back is to click the mouse in the app.
The cursor disappears and I cant type until I click on the mouse to regain the cursor..
Typing this request has taken a long time.
Have tried changing foreground time lockout to no avail.
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Jun 14, 2013
By chance, in Windows 8, there are some registry keys and entries that allow to customize the winlogon process during the logoff of the users sessions and during the system restart or shutdown?
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Apr 23, 2014
Since a few days my Internet Explorer 11 (newest version) crashes after a few short browsing time on my Dell Venue 8 Pro. There are specific mostly high crowded sites I can go to and it will freeze, or just if I tab/surf fast enough for example click links in a row. I had the same problem 3 months ago, and the only solution which worked was to reset Windows, install everything new. It worked so far until a view days ago, it began again to show the same behavior: slow site rendering, and freeze after a short time. The behavior is described for example here too by other users:
IE11 crashing constantly after upgrading to 8.1 - Page 2 - Windows Phone Central Forums [URL] .....
I already tried the following steps without luck:
- reset IE settings to default
- cleared all cache/cookies/settings
- deactivated every plugin (I didnt have any special installed at all, I just deactivated the default ones one Flash, adobe pdf, Intel, to see if it worked, it didn't)
- gave "all installed applications" rights to c:
- did a sfc /scannow
- cleared Windows Store cache (wsreset)
- enable software rendering (which though doesnt have impact on metro ie I think)
Heres one of the appangs:
Protokollname: Application
Quelle: Application Hang
Datum: 23.04.2014 11:41:36
Ereignis-ID: 1002
Aufgabenkategorie101)
Ebene: Fehler
[Code] ......
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Aug 28, 2012
I've upgraded to Windows 8 RTM this weekend and I'm having this problem: Every time I boot the PC (shutdown or restart), the Num Lock key is off. Since my password uses numbers, and I'm pretty used to type it with Num Lock, I'd like to keep it always on. It was fine on Windows 7. Now, I've searched for it, and there is the "InitialKeyboardIndicators" key on regedit. I have changed values for all of them to "2", and it didn't work. My BIOS say to keep it always on.
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Dec 31, 2013
I have 2 external drives.
One is 1tb ( western digital )
The other is 320gb
They were plugged into my old laptop which had xp sp3 , but i got a new base system with windows 8.
The day after I got it , it wasn't showing the 320 GB drive , but i shutdown , switched it off at the wall and it came back into view on next startup.
I had a partition. I cant remember what drive it was on , but its disappeared. I had a lot of ebooks , manuals and photos stored on it , but when i open "computer" , its just not there , even after shutting down , turning off at the wall and rebooting.
Still very new to windows 8 , so im hoping its something as simple as "view" settings , which I have checked , but maybe missed something ?
How to locate my missing partition ?
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Oct 2, 2013
I left my Dell Latitude 10 Tablet (Windows 8 x86) on the roof of my car ... and it wasn't there after returning from my short drive.
I know with Android you can remotely install applications and even out of the box you can just find the GPS location by going to the google play website.
Is there ANYTHING I can do now after the fact with Windows 8? Any way to remotely install, have microsoft track next time someone turns it on (since it's logged in via email address), or do anything?
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Apr 12, 2014
how to retrace my steps to manually reactivate. I have gone to Windows 8 forum (Windows Defender - Turn On or Off in Windows 8) & followed the steps...but Windows Defender is not appearing in my action center...when I go here it shows my antivirus & everything on. There's no option to expand the "security" settings to locate windows defender.
Everything else I do turns up a notification that the app is "off"; but it doesn't give me an option for turning it on. Once again I'm lost in the dust of Windows 8 & it's embedded features...where I locate windows defender to turn it back on...otherwise I'll go the simpler route & just leave things "as is" & download iobit malware fighter or something. However, I've found that I have sporadic issues with Iobit Malware fighter where it works for awhile & then for some reason after a time it won't launch.
I find I'm rather routinely having to uninstall & re-install it. Is it a compatibility glitch with Windows 8.1? Cause Iobit website insists that their malware fighter coincides with all versions of Windows 8. Or should I even be concerned about the malware fighter...I have super antispyware...but it's not a program that is automatically active. My windows security center seems to be compensating with AVG antivirus in place of a malware program. I wasn't aware there was any anti-malware or spyware embedded in AVG?
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Jul 15, 2013
Have currently got a new laptop with windows 8, am trying to media stream from media player. Basically the xbox cannot locate the pc on the network although the pc can see the xbox. I managed to get it to work briefly but it kept resetting and I don't understand why. I keep going through the same process to try and reset. I have also tried with and without joining a homegroup.
I have been through all the media streaming.
1. deleting the media player library folder files (%userprofile%Local SettingsApplication DataMicrosoftMedia Player )
2. turning on media streaming again, share with devices.
3. setting media sharing service in the registry to automatic.
4. rebuilding the library
I have noticed that when I look at my network I can see the media device when media player is open, but the icon is not what it used to be and has a green play button rather than the media server device. Also when I restart my PC it never loads up as a media server.
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Mar 23, 2014
I have just done a fresh install of the latest win 8 and occasionally i get explorer restarting
Also the last time it happened skydrive had dissapeared
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May 9, 2014
I am currently working on a desktop and ended up formatting the HDD it was in RAID, but removed the other and switched connection to SATA...
Wiped everything off of it and loaded Windows onto it,
On EVERY boot I get the same error message
"Fatal Error - failed to locate memory table(s) to make adjustments, press any key to continue"
I press any key and it continues to boot into the windows..
I have done some research on other forums, and end up finding the same issue "reload windows there are some file issues" but that's not my issue, because i CHANGED the RAM 2 times with different ram AND installed windows 4 different times.
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Jun 17, 2014
I am having some problems with 3 years old PC. Only while playing games (Civ 5 - Heroes & Generals - Rise of nations) I suffer from freeze/crashes, PC doesn't show a BSOD, the mouse pointer works normally it doesn't freeze (until I try to alt+tab or alt+ctrl+del), and from my speakers I can hear looping sounds.
The only thing I can do is a hard reboot. I try reinstalling windows, and the problem still exists.My BIOS, drivers* and OS are update, I perform a memtest for 6 hours and show no errors, I can run prime95 + kombustor and everything is fine, no temps problems, GPU never go over 68c and CPU at 58c, and no crashes.
DSIM commands show no errors neither.
*I tried latest NVIDIA drivers, and old ones, im actually using 334.89 version, and the problem persist.
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Oct 19, 2013
I am unable to move my boot data to another partition. Please have a look at the following picture-:
As you can see I have created a separate a partition before my C drive and formatted it.
I have used the following command to copy the boot data from my C drive to the System partition(S:)
bcdboot C:Windows /s S: /f BIOS
But as you can see C drive is still marked as "System" which means my PC isn't actually booting from drive S:.
How do I force my system to boot from drive S: and not drive C: ???
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May 22, 2013
I've noticed a problem over last few days.. I'm not able to open applications like task manager, registry editor etc.. I get the error message stating that "The service cannot accept control messages at this time".. What to do?
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