Fresh Installation Of 8.1 - Windows Explorer Crash
Sep 15, 2014
I am not able to understand whenever i do a fresh installation of windows 8.1 after some time explorer.exe stars crashing with some time faulting module path c:windowssystem32devrtl.dll or unknown which i check through event viewer.
And also i run sfcscan and do not find any violation or error.
I also upload my dump file to the link: [URL] ....
[COLOR=#333333]I have done hardware diagnostics test in my dell laptop and i also currently using new version of internet download manager. Now i am adding some more dump file.
My error Detail is given below:
Code: 1>Log Name: ApplicationSource: Application Error
Date: 15-Sep-14 1:45:02 AMEvent ID: 1000
Task Category: (100)Level: ErrorKeywords: Classic User: N/A
Computer: Om Description:Faulting application name: Explorer.EXE,
[Code] .......
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Sep 13, 2013
I upgraded my Windows 7 to Windows 8 pro back in November. Windows explorer has always had issues but now I cant open windows explorer (any way) without it crashing and reload. In SAFE MODE it seems to work fine. I have tried disabling all the Services (non MS) and the Startup function but in normal mode but Windows Explorer still crashes.
I'm definitely not the only one experiencing this issue. A quick search online shows other people reporting their Windows 8 explorer frequently crashes. Is there a solution or something I should try to see if it can resolve the issue?
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Sep 15, 2014
There's a certain folder on my external HDD which causes Windows Explorer to crash when I attempt to open it. I've tried running a full virus scan and nothing has been detected, so I'm ruling out anything like that. Could it be down to file corruption?
Also, strangely enough, I copied the folder to my desktop and was able to open it and look through the files, however, as soon as I try to sort the files by certain parameters (date, size, etc.), it causes Windows Explorer to crash again.
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Nov 9, 2013
Since yesterday I have a problem with my sound.
So when I restart my system everything works fine. After s few minutes videos e.g. on Youtube stop working (keep on buffering but won't play). From that moment on I can't change the system volume and trying will result in crashing the Windows Explorer. After the Explorer restarts some things start to work partially again, e.g. I can change the volume again and streams work for a few seconds each.
However, the Explorer keeps on crashing every few minutes and no multimedia stuff seems to work properly, neither Youtube nor music players like Winamp.
I suspect it is somehow related to my Logitech G35, as the problem came up today after plugging the headset in. However, I use the headset nearly daily for months now .
I guess for now I will just go and try to kill some processes...
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Dec 9, 2013
Using windows 8.1. Every time i right click on a file or a folder explorer just crash an restart. I have googled around and found a lot of people have this problem with autodesk inverter 2013, but I don't have it. Its quite annoying.
When I click on empty space, everything is fine. When I select multiple files or folders, i CAN right click on them.
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Nov 29, 2013
I'm writing here with my Desktop, as my Laptop is completely useless right now.
The Problem: Windows Explorer hogs up CPU up until it crashes (15 - 30 seconds after). I cannot recall anything I might have done to change the laptop; it just happenned overnight.
OSystem: Windows 8 Laptop
HijackThis Report:
Logfile of Trend Micro HijackThis v2.0.5Scan saved at 12:40:59 PM, on 2013-11-29
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal
[Code] ....
I'm ready to try anything, as long as its not "just reformat"; I cannot reformat - too much stuff in there.
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Jun 7, 2014
i currently can not access the available Wi-Fi networks menu. when i attempt to open the available networks pane from either the taskbar, or the settings charm, explorer restarts. i receive no error. I think the problem originated a couple of days ago. on that day, i logged on and the resolution was wrong; Windows had just completed installing an update. since then, i've reinstalled the graphic, network, and audio drivers. i've also uninstalled the latest Windows updates, as well as try and use system restore to go back about a month. no results. the only thing telling is i get an error in safe mode that says "The instruction at 0x389fac1c referenced memory at 0x0000000. The memory could not be written." i recieve this error when i attempt to open the Network connections menu from the taskbar like usual.
Windows 8.1 Update 1
HP G62-320CA
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Jun 2, 2014
Heres the log from event viewer:
Log Name: Application
Source: Application Error
Date: 6/2/2014 1:20:44 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
[Code] .....
Thats the end of the log. I just got this computer back from servicing...
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Jun 29, 2013
I decided to make a fresh install with a iso from the download page and use the key that they provide on that same page. Windows 8.1 Preview ISO files - Microsoft Windows. I tried english 64bit...
Running from windows 8 seamed to work but i didnt have 6.8 GB free .. So I go to boot from the iso and format the partition. But got the message saying , the key is invalid ... tried my own genuine windows 8 pro key .. also didn't work.
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Mar 29, 2014
I am currently running Windows 8.1 and I want to do a clean install back to Windows 8. I have the original 64-bit Windows 8 Pro DVD. I put this DVD into my DVD drive and rebooted. I then went into the BIOS and made sure the first boot device was set to DVD/CDROM.
When I restart my computer it never gives me the option of booting to the DVD it just takes me back to the Operating System (my login screen).
My question is, how do I get my system to bootup from the Windows 8 Pro DVD so that I can do a fresh install?
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Jun 18, 2013
I just bought a 1TB hard drive and want to install windows 8 on it (since I'm used to it already) I have the files for windows 8 on my computer ready to be put on the new hard drive, but thing is, how would I do it? would I just use a simple USB stick and plug it in? or would i have to burn the files on a disk?
Amazon.com: WD Blue 1 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA 6 Gb/s, 64 MB Cache - WD10EZEX: Computers & Accessories.
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Jul 19, 2013
Bought a Sony Vaio Pro 13 and as per usual with all my new laptops, a fresh install is done.
So on i went armed with my USB with Windows 8 created from an iso file from the microsoft site (i have msdn access).
The iso is a "multiple version" iso which has Windows 8 and Windows 8 Pro (en-gb_windows_8_x64_dvd_915412.iso)
Normally i would expect at the end of the install for the screen to allow me to enter my serial which in turn actives/deactivates features but for some reason, it has not this time round.
instead, the properties of my computer suggest a serial has already been entered "Current product key" *****-66ABC
Now i know i can "add features" and enter the serial that way but my question is, where is it picking the old serial from? i can only guess that the old serial is the one the laptop came with which is Windows 8 and not Windows 8 Pro.
The install was normal in terms of removing all partitions ( left the windows re and the sony recovery) so is it picking it up from there somehow?
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May 20, 2014
I bought a new laptop with Windows 8 pre-installed (and immediately updated it to 8.1).
I decided after a week to buy an SSD and installed Windows 8.
I now find there is no product key to be found, and can't seem to activate Windows.
1. I've tried a few things. I tried to enable UEFI in PC Settings, but the setting isn't there (does this mean my laptop doesn't support UEFI?)
2. I entered my BIOS. CWM was enabled, and pwe enable. But SECURE BOOT disabled. So I enabled SECURE BOOT, but regardless of what options I select, the laptop keeps booting into the [Legacy] BIOS, possible because there are no BOOT OPTION PRIORITIES found any longer?
My problem is activating windows, and if UEFI is an option, enabling it.
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Mar 7, 2013
I swapped the HDD with a new blank SSD in T530 and booted it with the recovery USB of windows 8. System boots from the USB and gives refresh, reset, and other options. However, when I select reset ( to fresh isntall the OS on the SSD), it fails saying a required partition is missing. What! I'm using a blank SSD, shouldn't the installer present me with options to format and use the drive rather than erring out?
Is there any better way of installing the windows 8 os on a new blank SSD using the recovery USB?
I do have gParted live USB. If nothing works, I will partition the SSD using gParted and try the Windows 8 recovery USB again.
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Jul 8, 2013
So I've ordered a whole new system and am looking to only take the SSD from the old computer, but I want to format it so I can start anew, I've got windows 8 and I'm not sure how I go about activating it on the new system and all that.
I've got the key that I had to use for the first installation, would I just plug that in again? or will it come up with "being used" or something similar?
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May 3, 2014
I bought a new HP x360. As expected it comes with a slow drive loaded to the gills with bloatware. So I planned from the beginning to install a fresh copy of 8.1 on a SSD.
I used a new SSD and without doing too much reading created a bootable usb from the 8.1 upgrade with key link. Unbeknownst to me is that the win 7 machine I used (where I previously created a usb key for win 8 pro) is also a pro install that retained the previous key. It never asked for a key when creating the usb. So I ended up with a pro install on the HP laptop and I could not enable the key associated with the laptop.
Thus I started over. I tried various things to create a non-pro usb and had a lot of problems and tried various things. I ultimately succeeded in creating a x64 core 8.1 usb. Now my challenge is that I cannot see the SSD anymore. Even in diskpart I cannot see the ssd. At some point while the ssd was still available (but my install usb did not work due to wrong key) I ran diskpart with the following:
clean
create partition primary
select partition 1
active
format fs=ntfs
assign
Since then I could not see the ssd. I have tried the following:
-Put original disk back in. Install Paragon. Clone install over to ssd. Put ssd back in laptop. "No bootable device found"
-Put ssd in win 7. Run diskpart. Clean All. Convert GPT.
It is possible the problem lies in the bois. The model laptop is brand new. I updated the bios (it was 2 versions old). But HP site had no explanation of what changed in bios. I also enabled legacy support.
BTW the only way I can create a bootable usb is with Zotac WinUSB maker. Even with win7 usb maker the drive is not recognized. With Zotac I can enable EFI. If I create the image without EFI the laptop does not see it (again even if legacy support is enabled).
So to summarize;
With official 8.1 upgrade image and fresh SSD I could install
After that with 8.1 iso and drive cleaned with diskpart I cannot see drive
I tried again with the upgrade win 8.1 with product key and it worked again. Then I again tried with the ISO. But it still will not recognize the ssd. I get "a media driver your computer needs is missing". A common problem for this is using usb3. I tried with usb 3 and 2. When I shift=f10 and list disk I do not see the ssd.
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Jan 30, 2013
I just purchased a neww 120 intel 520 ssd to load win 8 pro on and here is my question. I loaded win 7 and all updates then used the upgrade dvd I bought for win 8, I was under the impression from what I have read that it was only supposed to use about 20 gigs of the drive mine however is using 33.5 gigs of the 111 that the drive has? All that I can see that it has other than the os is it loaded the most current nvidis drivers for my graphics card but that should not be 13.5 gigs! What did I do wrong on this install and how can I fix it?
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Oct 11, 2013
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Windows 8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged area or something. When I tried to boot into the installer again, I got a BSOD immediately after the logo splashscreen (too quick to see what it was about).
-I'm booting the Windows 8 installer from a Corsair Survivor 64GB USB3.0 flashdrive. I'm gonna try a dvd with a different iso that I downloaded more recently on my laptop.
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May 7, 2014
I built a computer about a year ago and its run fine until about a month ago when my displays started shutting off and not coming back on. The only way I could get my displays to come back on would be to disconnect both monitors and only plug in the monitor that connects with DVI. Connecting the second monitor would cause both to cut out and sometimes BSOD. It seems the same thing was happening with the on-board video. I finally decided to do a fresh Windows 8.1 install and see if the problem persisted. As soon as the I got up and running again I got a BSOD (before installing any drivers). I then did the following tests.
- Ran memtest for 2 passes (no errors)
- Tried my GPU on a different PCI-E slot (Still BSOD)
- Tried unplugging the power from the GPU (Still connected to the PCI-E slot, still BSOD)
I was thinking of trying with the video card out completely but it seems the crash is random and I can't reproduce it.
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Nov 17, 2013
I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD ...
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Oct 26, 2013
Upgraded to 8 a couple months ago. For the last several weeks have been getting BSODs fairly consistently, usually within the first 5 mins of the first time booting for the day. Subsequent reboots usually won't have an issue.
The errors are always something different. Have seen Page_fault_in_nonpaged_area, system_service_exception, some kind of memory management error.
I've tried testing memory with both memtest86, and windows memory diagnostic, both came up clean.
Been looking at memory dumps, but they all point to different programs causing the issue: Steam showed up twice, Skype, I think there was a dwm.exe
Results of my latest memory dump:
Code: PAGE_FAULT_IN_NONPAGED_AREA (50)Invalid system memory was referenced. This cannot be protected by try-except,it must be protected by a Probe. Typically the address is just plain bad or itis pointing at freed memory.Arguments:Arg1: fffffb0000000408, memory
[Code]....
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Jul 12, 2014
I recently upgraded to an SSD, installing a fresh copy of Win8Pro.
I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL
I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.
Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.
I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).
Crash dumps should be attached, one may have driver verifier enabled.
Also, clean booting seems to be slightly more stable than a regular boot, so there's that.
Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).
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Nov 16, 2012
A week ago I did a completely fresh install of Windows 8 64 bit and everything was working great. When I booted up my laptop on Wednesday I noticed it was running terribly slow. When I opened task manager I saw that disk usage was at 100% despite the combined total of data transfer being 0.8MB/s.
The problem occurs constantly if I set my laptop power mode to balanced but only occurs intermittently at high performance. I've run a chkdsk and everything is showing up fine and bizarrely there is no slowdown whatsoever on safe mode.
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Nov 4, 2014
My store manager says it can't be done, but I feel there's a way...the problem is of course 8.1 requires different product keys than 8.0 -- where upgrading to 8.1 also changes the product key -- so 8.0 install media won't take 8.1 keys and visa-versa. So when you only have an 8.0 key, you have to first install 8.0 and then upgrade to 8.1; this is a bit weird because 8.1 is essentially a service pack; first "8.1", then "Update 1", what's next for the rebranding of service packs? I can only fathom they did this to cement their new "rapid release" cycle for consumer editions of Windows.
Note: "Easily activate" means not having to call Microsoft to fix the activation.
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Mar 11, 2014
I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.
My guess hardware failure or Norton....
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Aug 27, 2013
I did a factory reset on my pc, after backing up all of my files to an external hdd... how do I restore those files to the fresh factory reset? Do I put them in a .zip and move them onto the onboard hdd?
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Dec 22, 2013
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In the image :Why is that? how to solve it ,the store doesn't work? It disappears with fresh install! Does taking ownership of some system files result in store failure?
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Oct 13, 2013
For the past couple of months, I have been noticing unexpected freezes on Windows 8. Since I have access to MSDN, I decided to do a fresh install of Windows 8.1 to see if it solves my problem.
Now, when it freezes, it actually shows me some useful information. BSOD is labled as BAD_POOL_HEADER and I have grabbed the 2 dump files and other info in the zip file attached to this post.
Memtest and Chkdsk show no problems after running both. Memtest did about 6 passes last night without any errors so I know for sure it's not a problem with my RAM. Chkdsk showed no errors after running it in my 8.1 bootable USB so my SSD is fine. I also have the latest Kingston SSD firmware. NVIDIA Graphics card drivers are also updated to support Windows 8.1. Still not sure what's causing it.
BlueScreenView shows the following confilcts:
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Aug 4, 2014
I want to delete all of the apps on a fresh install of Windows 8.1 with a double click. How can this be accomplished with a .reg or .bat?
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Dec 25, 2013
So I'm using a late 2012 iMAC running bootcamp with Win 8 64 bit system builder version. I just installed the OS hours ago and have already run into BSOD problems, I was directed to these forums and post before I try to do anything else and cause more issues. Every time my computer powers back up from going to sleep it crashes and gives me a system error for memory exception and shows the file name igdkmd64.sys. Like I said before long time apple user that started using windows again.
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Oct 23, 2013
Issue solved as of Intel HD Graphics Driver 10.18.10.3345
I get a BSOD with message DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys) shortly after launching any game. The driver is linked to Intel's Integrated Graphics which I have updated with 'Windows 8.1 Ready' drivers. My laptop has a Nvidia dedicated GPU which is what I set games to run with, so I'm not sure why Intel's drivers are failing since using a fresh 8.1 install I have been receiving low memory error messages whilst playing games despite having 16GB of RAM.
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