Cannot Restore / Refresh Windows 8.1 Single Language Edition
May 29, 2014
I've got a problem with Windows 8.1 Single Language Edition 64-bit (English/Russian/Ukrainian).
When Windows 8 updated to 8.1 last year through the Store, I lost the ability to Restore and Refresh (a feature I had used several times previously).
Since then I have been using the same installation of 8.1, and it has finally become too laggy and bloated and I need desperately to Restore (files are all backed up and removed from computer, ready for Restore).
Things I have tried already:
- Found my Product Key using a keyfind program. My version of 8.1 came preintalled on the laptop, no DVD case, or e-mails with Key.
- Made a recovery USB Flash Drive (my laptop doesn't have a DVD drive). Recovery drive works when I boot from BIOS, but says it is invalid when I try to Restore.
- Tried to download an official ISO file from Microsoft, but the site says my Product Key is invalid (its not invalid).
- Tried using the Enterprise Trial ISO to Restore, and am now stuck with an expired trial copy of Enterprise.
I still have the Recovery Partition, and didn't delete it when I made the Recovery USB.
My computer is an ASUS Zenbook prime UX31A. All I want is to Restore. Even if its back to Win 8. I do not understand why all options seem to be broken since the update to 8.1. It seems intentional.
I want to Restore legitimately, and use the product I bought legitimately. But if this continues I may have to seek "alternatives".
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Operating SystemWindows 8 Single Language 64-bit
CPU
Intel Core i3/i5/i7 4xxx @ 1.70GHz58
Haswell ULT 22nm Technology
RAM
4.00GB Single-Channel DDR3 @ 797MHz (11-11-11-28)
Motherboard
Sony Corporation VAIO (N/A)58
Graphics
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Intel HD Graphics Family (Sony)
Storage
465GB Western Digital WDC WD5000LPVX-55V0TT3 (SATA)41
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
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Processor: Intel(R)Core(TM)i5-3337U CPU@1.80GHz 1.80GHz
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System Type:64-bit Operating System, x64-based processor
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Windows 8 Pro memory dump error..after power ON..
Attached is SFdebugFiles.
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I am comparing it with this:
8de6c80ded011b1a629f0228beed5bee5dbe27dd
It fails:
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image: [URL]...
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