Audio :: One Or More Audio Service Isn't Running
Sep 15, 2014
The other day I turned on my computer and my audio would not play. A small icon that resembles when the volume is muted is permanently displayed. When clicked, a window titled: "Playing Audio" opens and tries to troubleshoot the issue. It comes up with the following:
Problem found: One or more audio services isn't running. Not fixed
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn't running.
Potential issues that were checked:
Check audio device. Issue not present
My computer is a Sony Vaio, model number SVS1512DCXB.
All important original drivers and applications can be found here.
In case you can't retrieve any information on my computer, important information is as follows:
64-bit Operating System12 GB RAMWindows 8.1
Under my device manager, for Sound, Video, and Game Controllers:
Intel(R) Display Audio
Realtek High Definition Audio
I've already downloaded both the Realtek, but when I ran the program, it threw an Error message saying "Install Realtek Audio Driver Failure! Error -0001".
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Jan 1, 2014
OS: Windows 8.1 Pro
Processor: AMD FX-1400 Quad Core
RAM: 8.00 GB
Storage: 1.73 TB of 1.81 TB available
System Type: 64-bit Operating System, x64 based processor
A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something. Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail.
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Aug 22, 2013
What has happened is that when I first started up my laptop this morning, it seems the audio is disabled. Along with this, the wireless connection is also disabled. Windows attempts to fix both of these problems, but only fixes the wireless. I've restarted multiple times to no avail, and each time, the wireless connection must be fixed by Windows. I've had this laptop for about a month, nothing has ever gone wrong.
when I go on Youtube, every video I attempt to watch stutters around for the first few seconds and/or goes directly to an error screen. I'm sure this has to be something with flash or something in general, considering it just started occurring with these other problems. I'm hoping I won't have to backup files and restore the laptop to the factory default, I was an idiot and deleted the only system restore point I had from a few days ago. I completely forgot system restore points only effect installed programs and Windows files.
Here is some more specific information towards my audio problem -
This is what happens when I attempt to start Windows Audio in Services.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Sep 15, 2014
I need removing the SmartAudio application from my Control Panel. Every time I click on it, it says "failed to initialize" - I no longer have it nor do I need it. I would just like to get rid of it from Control Panel, it's not slowing my system down or anything, it's the OCD in me that is killing me seeing a non working function there!
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Jan 10, 2014
I have Asus All In One ET2701INKI, the problem is the microphone does not work properly, It has dense distortion and echo, microphone works in other devices very well.
I am using Windows Pro 64 Bit, and I have latest Realtek Driver, I have tried High Definition Audio but again no solution.
I have read that if I choose "Separate all input jacks as independent input devices" from Realtek Audio Manager's Advanced Settings, I am sure the problem will be solved, but I do not have Advanced Settings.
I have only:
Display Icon Notification Window
Enable Auto Pop Up Icon
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Nov 24, 2013
I was trying to fix a problem, and then I removed some programs, and I think i accidentally removed a file that is needed for the dolby. Now I can't open it, and when I try it says that I could re-install it. But how?
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Feb 11, 2014
I've been trying to configure my brand new hp PC with Windows 8.1 pro to auto-sleep but I have been unable to do so. If it hit the power button or select sleep from the menu it will sleep, however.
I ran powercfg/energy and it appears from the report that this is the issue:
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIOFUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C2B04&REV_10014&3288eeae&0&0001 Requesting Driver Device IDT High Definition Audio CODEC
Why audio codec would prevent sleep? Is there anything I can do?
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Feb 13, 2014
HP ENVY 20-d094 TouchSmart Desktop
How can I use 'external speakers' (using the external speaker jack on the back of my touchscreen) ...
AND NOT have it over-ride the BEATS audio.? Once plugged in , the external speaker are heard BUT the BEATS AUDIO is muted. ! (OFF)
Is there a way to have BOTH speaker 'sets' be heard ?? The Touchscreens Beats Audio & my external Boston Acoustics speakers ?
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Feb 14, 2013
how to configure FFdshow to work with WMP12
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Feb 2, 2014
Two programs are creating audio outputs such as a game program and iTunes, I desire to send the game program to my headset while remain the iTunes audio to my default playback device, speakers.
I am wondering if there is audio management software. Similar to how if I am on Skype I can communicate through headset and hear them on the headset while the audio on iTunes by default is outputted through the speakers.
I want to play Nether and hear everything through the headset and keep music playing on the speakers so my girlfriend does not hear me play games.
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Jan 24, 2014
So today I got a new acer laptop with windows 8. The laptop only has one audio/microphone input in it. When I first plugged the headset microphone jack into the singular input, it asked what device it was. I selected headset and moved on. Later, I could not find my headset mic in my audio devices/microphones. I could only see the computer default internal microphone.
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Mar 12, 2014
I just bought a new pc and received it today, and i plugged my headset in to check if i hear audio from both speakers and headset but its not working. When i plug my headset in i only hear audio from my headset and not the speakers. Ive been googling and found something about it but with the newest realtek hd audio i dont have the Playback Device there, only the Recording Device. In this picture it has both the playback and recording device.
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Dec 18, 2012
Recently upgraded my Dell Latitude E6420 to Windows 8.
When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.
Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".
I've tried updating various drivers, but to no avail.
Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M
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Jul 16, 2014
i cannot see my graphic equaliser for audio playback - not in the music player but in general.
example - i am watching something on youtube and want to adjust the audio but within my sound options i dont see graphic equaliser at all .
i done have a dedicated sound card yet but until i do i need to be able to sort out and adjust audio for things like youtube/twitch/and spotify
is there a really good free graphic equaliser available to download or even a paid one . i dont know why but i swear my audio was better on windows 7 .
i also have a xfi mb built into my motherboard i believe as it used to work on windows 7 but since i changed operating systems it has obviously gone . where can i download the x-fi mb programme for windows 8.1 ? it is the basic version with just a control panel and built in equaliser
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Mar 5, 2013
When I watch youtube videos, or videos in Windows Media Player Classic my audio randomly stutters. This also causes my mouse to stutter and skip and move slowly.
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Jul 17, 2014
why my audio goes every time I plug in my mouse or external hard drive into one of the usb ports. The only way I can get audio back is by restarting the computer.
I'm running Windows 8 on ASUS UX32VD.
I've gone into Sound settings, Communications tab, and selected Do Nothing.
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Jul 7, 2013
When my Turtlebeach x12 is plugged into my computer (runs Windows 8) and I try to launch some steam games the audio plays through the built-in speakers rather than my headset. I've played around with default devices and disabling/enabling different devices, but nothing has worked. In some games like Planetside 2, the in-game option to set the output device to the headphones works perfectly, but in most other games (e.g. Left for Dead), audio still plays out of my speakers. When I disable the speakers there is no game sound at all. This also wasn't an issue on my old laptop that runs Windows 7. Is there any way to here the game audio from my headset?
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Aug 25, 2014
When I watch YouTube videos, or videos/music in MPC my system audio stutter when multitasking
this also happens during watching a video but its a very short stutter and the whole immersion gets lost away............
I noticed this all started to happen after i brought my GPU back to life the 2nd time also not sure if its related but i have been having few problems with Google chrome its a bit better after i disabled hardware acceleration but its all good with Firefox apart from YouTube but YouTube stutters worst when multitasking in chrome
The video render-er i use in MPC is madvr MPC (K lite codec pack) is updatedMy GPU Power colour HD4870 1 gig version Drivers updated latest (GPU)When i was taking about bring it back to life i was talking about baking it.Sound card Xonar DG Drivers updated using beta versionMy CPU utilization didn't reach 100 nor 60%My GPU utilization doesn't go above 4%
I "temporally" solved it back then by Installing bunch of windows updates plus not only that problem also my chrome problem is fixed
Audio stuter when multitasking with mpc and youtube - Operating Systems and Software
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Jan 2, 2014
My friend connected an external monitor to his Sony laptop using an HDMI cable. The problem is that there is no audio from the external monitor speakers. The sound still comes out of the laptop speakers. When I look in Playback Devices, I see what appears to be the speakers as a device (can't remember exactly what is was called, but it was a somewhat vague name like "audio device"), and I've tried various settings, yet I can't get sound from the speakers.
So my question is, does an HDMI connection on a monitor support audio, or does he need to get a audio cable and use the green audio jack that is on the monitor, which I thought was just needed with the VGA connector.
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Sep 28, 2013
Last night I restarted my computer and for some reason when I booted it back up I was not able to use my headsets sound. I went through the settings disabling audio drivers and nothing worked, I also tried to change the default audio device but that wouldn't work either. For some reason I can't change any audio settings when i press OK and open back up the windows the settings are the same.
The thing that puzzles me that everything was working fine until I restarted my computer. I am also confused why windows won't let me change my default audio device under the playback devices menu.
Details: Headset: Turtlebeach P11's
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Jul 23, 2014
I've had this laptop over a year now, and just recently I've noticed when I leave it on a while and come back, either the audio of the entire laptop will die, or online videos just won't play. After restarting it goes back to normal until a few hours later when it happens again. I'm not sure what to do here.
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