Windows 8 64bit - The Audio Service Is Not Running
Aug 22, 2013
What has happened is that when I first started up my laptop this morning, it seems the audio is disabled. Along with this, the wireless connection is also disabled. Windows attempts to fix both of these problems, but only fixes the wireless. I've restarted multiple times to no avail, and each time, the wireless connection must be fixed by Windows. I've had this laptop for about a month, nothing has ever gone wrong.
when I go on Youtube, every video I attempt to watch stutters around for the first few seconds and/or goes directly to an error screen. I'm sure this has to be something with flash or something in general, considering it just started occurring with these other problems. I'm hoping I won't have to backup files and restore the laptop to the factory default, I was an idiot and deleted the only system restore point I had from a few days ago. I completely forgot system restore points only effect installed programs and Windows files.
Here is some more specific information towards my audio problem -
This is what happens when I attempt to start Windows Audio in Services.
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Jan 1, 2014
OS: Windows 8.1 Pro
Processor: AMD FX-1400 Quad Core
RAM: 8.00 GB
Storage: 1.73 TB of 1.81 TB available
System Type: 64-bit Operating System, x64 based processor
A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something. Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail.
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Sep 15, 2014
The other day I turned on my computer and my audio would not play. A small icon that resembles when the volume is muted is permanently displayed. When clicked, a window titled: "Playing Audio" opens and tries to troubleshoot the issue. It comes up with the following:
Problem found: One or more audio services isn't running. Not fixed
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn't running.
Potential issues that were checked:
Check audio device. Issue not present
My computer is a Sony Vaio, model number SVS1512DCXB.
All important original drivers and applications can be found here.
In case you can't retrieve any information on my computer, important information is as follows:
64-bit Operating System12 GB RAMWindows 8.1
Under my device manager, for Sound, Video, and Game Controllers:
Intel(R) Display Audio
Realtek High Definition Audio
I've already downloaded both the Realtek, but when I ran the program, it threw an Error message saying "Install Realtek Audio Driver Failure! Error -0001".
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May 20, 2014
Noticed that Microsoft Security Essentials had not received definition updates in 5 days. Tried to update manually through MSE interface and could not connect to server. Tried to find updates using Windows Update and received an error that the Windows Update Service failed to load and need to re-start.
Restarted - No results
Went to Administrative Tools > Services to restart the update service. - No Results
Downloaded the Fix-it from here: [URL] .... and these are the results.
Also, not sure if its related, but the startup sequence for my has been different for the last week. Below is the difference.
Normal Power On:
Power on > Dell Logo > Peripheral devices power on > Windows Logo > Windows Login Screen
New (and strange) Power On:
Power on > Dell Logo > Peripheral Devices power on > Windows Logo > Peripheral Devices power off and screen goes black > 5 second pause > Peripheral Devices Power On > Windows Login Screen
System Specs:
Dell InspironOne2320
Win 7 Home Premium (SP1)
Intel Pentium CPU G630 @ 2.70GHz x2
4GB RAM
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Jan 14, 2014
my WLAN Autoconfig, windows keeps telling me that the service isn't running - I've noticed when I run Services.msc that it's usually not on, so I start it up which seemed to have solved the problem yesterday but today - not so much...
So now it's not showing visible wireless networks (all working fine on the network with other pc's on xp), doesn't seem to respond to going into flight mode etc.
All drivers are up to date for the laptop (it's probably only a couple of months old).
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Feb 10, 2014
In order to run Corel Draw X6 I need a service to run in the background, called PSI-SVC-2, also known as Protexis Licencing V2.
Under Task Manager/Services it's always default set to "Stopped". No matter how many times I set it to start automatically, it always resets to Manual after a restart.
Is there another tweak I need to make to have this particular service run on reboot?
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite L875D
BIOS: 6.10
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics (2 CPUs), ~2.7GHz
Memory: 16384MB RAM
Available OS Memory: 15836MB RAM
Page File: 3383MB used, 14885MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
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Aug 16, 2014
This may be related to the recent Windows update.
Just recently, I noticed that, sometimes, I had to click an application twice to start it.
At first, I attributed it to typos, but when it happened quite a few times, I investigated.
I saw that Task Manager showed the application running, but there was no window on the desktop.
The application doesn't matter and it's not easily reproducible - happens once or twice a day at random.
Odd.
I'll be a bit more vigilant now that I noticed it and see if I can track it down better (32-bit or 64-bit apps, for example). The last one was a 32-bit application. And I started two applications in rapid succession.
(I'm on 64-bit 8.1).
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Jan 9, 2014
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?
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Jan 8, 2014
I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).
My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.
Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?
There was one on download.com but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.
The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.
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May 21, 2014
So I've been having this problem for days now, two tasks named Service Host: Local Service(Network Restricted) and Service Host: Local Service(No Network) keep using up ALL of my cpu, theyre usually accompanied by any app I have open, so my task manager is basically like this for example:
Service Host: Local Service(Network Restricted) 40% cpu usage
Skype 29% cpu usage
Service Host: Local Service(No Network) 26% cpu usage
If I close skype, the usage goes down to 2 percent for a brief second and then any other app I have open launches up instead of skype and uses up all of my cpu.
I've tried several virus scans and I've done my best to clean up the system but I still have this problem
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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May 6, 2013
I wish to upgrade my pc from Windows 7 Home Premium 64 to Windows 8 Professional 64.
I have purchased and received the Windows 8 Professional (Upgrade Edition) 32/64 DVDs.
Do I need to disable Norton Internet Security (NIS) 2013, before I proceed with the upgrade (Keeping all apps, settings, and files) ?
Would I need to reinstall NIS 2013 after upgrade is completed ?
How long (on average) am I looking for the upgrade to fully complete from start to finish ?
And finally, does everything transfer successfully (as I'll be using the 'Keep all apps, settings, and files' option) ?
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Jun 22, 2014
First let me say, I rarely leave my 8.1 system running all night as I generally switch off before bed.
On the FEW occasions I leave the system running all night I always get the "Your computer is low on memory" warning.
For instance, yesterday my software RAID mirror was "Re-synchronizing" and I wanted it to complete syncing so I left it running. NOTHING was running except Disk Manager. I closed down everything else. No browser, no Skype, no directory utility, no paint, no uTorrent....
Sure enough when I woke up this morning there it was....
A few days ago I wanted a couple of torrents to keep downloading so I kept the desktop running. Again NOTHING else was running and in the morning there it was....
I have 16Gb of memory and my pagefile.sys is 42Gb. My OS disc is a 250Gb SSD. I have set my system to hibernate after 5 hours idle. I have set the screen/display to sleep after 30 minutes.
The system isn't asleep when I wake as moving the mouse immediately brings the display back on line. Checking Task Manager shows NO memory hogs.
What I suspect is after 5 hours the hibernation process denies access to memory requests or something?
The strange thing is millions of people on 8.1 must leave their systems running all night but I have seen no mention of this behaviour.
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Aug 31, 2014
I have a HP laptop pavilion g6 i believe its running on window 8.1
The system is slow to warm up..I recently uninstalled my avg security due to it not updating and this error listed above occured a week later. I apparently have a full internet connection but nothing happens when i try to connect to google chrome. Links from my start menu appear to be working if i want to check my email or facebook but not if i just want to surf the web. This is all i use my laptop for.
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Dec 21, 2012
what is the windows virtual disk service? never heard of it before...
friend of mine on windows 8 saw it in his event log and he wants to know what it is, so..it falls to me to ask as he's not got regular internet access... that and I end up doing all his maintenance work for him somehow... *shrugs*
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Jun 17, 2013
After last week' update I started seeing a lot of "The start type of the Windows Modules Installer service was changed from auto start to demand start." Even ID 7040 in my system event log.
It triggers when laptop is idle (win 8 pro 64 bit), the CPU usage goes to 30% and higher and the event log gets pounded with the above messages.
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Dec 26, 2013
It seems Windows 8.1 hates me, and my search indexing service is not running. I have checked services and it shows stopped. When I try to run the service, it says "Windows could not start the Windows Search service on Local Computer. Error 2: The system cannot find the file specified."
I have not removed this file, so I don't know what would cause this? I've attached a picture for a visual reference.
As a side note, this also affects my searching ability in Outlook 2013 64 bit. I cannot search for anything, as I do not get any results. I can search my PC for items by using the top right hand search box. I began looking into this because I could not search in outlook.
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Sep 15, 2014
I have relatively new PC with Windows 8.1 but recently I am getting a message on start up that "Windows could not connect to Group Policy service" . This then asks me to look at the Event log. I notice that the Event log has " Special log on " every time I log on . Are theses messages related ? Is this normal ? Have I a bug of some description? I have ran Norton 360 and malwarebytes - nothing reported.
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Feb 10, 2013
I get an script error trying to find album info. Windows lookup service not working on two different pcs I have.
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Jul 2, 2013
My Windows Search is not working.
I try to start it from services management but the error 5 (access denied) rises (with user SYSTEM)
I tried create another user with admin privilegies, but it is not working as well, error 1297 rises
I think I added some folder to indexing and COULD this folder is not with SYSTEM privilegies...BUT I cannot see the folder indexed because the service IS NOT WORKING.
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Apr 22, 2014
I am trying out the x64 version of windows 8.1 update on a fresh install. The printer I have is a HP710c and the drivers are provided in windows both 32 bit and 64 bit. Printer works fine in the 32 bit version but nothing happens on the 64 bit OS. Documents go to the spooler then just disappear as if being printed but arent.
Also the spooler seems to fall over when I send a document to the printer or try to print a test page. Tried the trouble shooter and changed the settings on the print spooler service to always restart after error.
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Apr 28, 2013
The User Profile Service service failed the sign-in. User profile cannot be loaded. (Window 8)
Today when I tried to use my laptop, I got an error when attempting to log on with my profile. It states:
"The User Profile Service service failed the sign-in. User profile cannot be loaded."
I am using a different PC right now, of course. I had Googled the error, but none of the solutions (thus far) will work in my predicament. It is a Windows 8 PC, so I cannot access the system BIOS in order to perform a system restore, cause unfortunately, it goes straight to the log on screen(Which is become SOLID BLANK COLOR). I don't have a second profile on the system, either. I can't find any way to access the BIOS, Settings, Admin. Profile, or anything.
(SOLID BLANK COLOR) the back ground image for the log in screen is a solid color and not an actual image, anymore.
I can't access the start menu to open the CMD, because I cannot log into my profile and there is no other profile on the PC, besides Administrator ... Which is, unfortunately, hidden. I cannot make it visible, because I'd have to log in to accomplish such a task ...
The problem is not that I am incompetent and cannot conjure a new profile or complete simple tasks on a computer. My predicament seems to be that I cannot access anything. I need to log onto my profile in order to reach the CMD, or any other settings for that matter. Unless there's some, very well hidden, way to run CMD from the log in screen. I know that there is a minuscule detail that I am overlooking, but I cannot find it.
If there's any way to access CMD, BIOS, or anything at the log in screen.
When I opened mu laptop (I'm using ASUS) = Its going STRAIGHT to the BLANK SOLID Screen and There's that. Nothing.... I cannot find anyway how to log in using safe mode and try anyway boot using f1 or anything....
IMPORTANT Problem: didnt's have a cd Windows 8, just found out this problem, didnt even made another account... and other PC is using win7...
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Sep 28, 2013
While trying to add folders to the Search Index, I was informed the Windows Search process was not started. When I go to the Services Console and attempt to manually start, I am given the error:
"Windows could not start the Windows Search service on Local Computer.
Error 2: The system cannot find the file specified."
So I opened an command prompt with administrative level access to run sfc and received the following error after it was complete:
"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windirLogsCBSCBS.log. For example C:WindowsLogsCBSCBS.log. Note that logging is currently not supported in offline servicing scenarios."
The CBS.log file is too large to upload to here or paste into pastebin, so here is a dropbox upload of it:
What other way, aside from a repair install, do I have to fix my missing files and services?
Specs:
Processor: Intel i5 2500k @ 3.3GHz
OS Name: Microsoft Windows 8.1 Preview with Media Center
Motherboard: Z68A-D3H-83
Installed Physical Memory: 8.00GB
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Oct 24, 2012
I know of two ways to search. Neither is working for me. Indexing service is active.
1) Using Modern UI (see screenshot)
Good : finds things including file contents
Bad : Searches cannot be saved. No advanced options like (type of data: file, outlook etc..), size, date...File types associated with Internet Explorer are opened in Modern UI IE not in Desktop IE. Every time a file is opened, the search results vanish.
2) Using Explorer (see screenshot)
Good : It has everything the Modern UI search lacks (advanced options, save searches etc.)
Bad : Doesn't find things (file content wise). For example the file in the screenshot is on my desktop. It takes minutes and then finds nothing.
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Jun 26, 2014
I am just built a new pc and installed and updated all drivers properly. But it keeps crushing and most common bsod is "Ntfs_File_System" and "Service_Exception_Not_Handled". I searched almost all of similar forum post and i still get bsod's. İ have tried to run Memtest86 and it couldnt find any error in rams. Sometimes data corruption occured in my several files and i have ran HD TUNE to find any bad sector but it was ok too. I have done all i can and it still crushes 2-3 times a day.
About system:
Windows 8.1
Asus p9x79 motherboard
Asus Gtx770 o.c. graphic card
Intel i7 4820k processor
I couldn't attach my minidump files so i have uploaded them: [URL] ....
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Nov 9, 2012
Im using Vostro 3500 - service tag :
<ADMIN NOTE: Service tag removed as per privacy policy>
... and i want upgrade to win 8.
but some driver not working correctly. exp : bluetooth, touchpad :( so where i can find upgrade driver for win 8?
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jul 23, 2014
I can no longer access the internet from my other laptop.
When I boot up it says "Failed to connect to a windows service".
I believe that the computer cannot locate my wireless card.
I am told that there are no available connections.
When I try to open Network and Sharing Centre, it crashes.
There are no exclamation makes in Device Manager and everything else seems to be working ok.
I just cannot find any networks and appears to be something to do with my wireless card - which has worked perfectly until yesterday when I turned on my laptop and found this problem.
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Jun 7, 2014
I'm setting up a new laptop running Windows 8.1. I keep finding the Windows Media Network Sharing Service keeps starting up when the PC is otherwise idle and running at 90% + CPU load for long periods. There is no demand for media streaming when the process is running.
What is this process for? Can I disable it or reconfigure it to reduce the CPU load?
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Mar 30, 2014
I am having issues with my clients. Every time they logon, the information won't go through the PC client and load up. I get this problem in the image below.
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Feb 11, 2014
I've been trying to configure my brand new hp PC with Windows 8.1 pro to auto-sleep but I have been unable to do so. If it hit the power button or select sleep from the menu it will sleep, however.
I ran powercfg/energy and it appears from the report that this is the issue:
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIOFUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C2B04&REV_10014&3288eeae&0&0001 Requesting Driver Device IDT High Definition Audio CODEC
Why audio codec would prevent sleep? Is there anything I can do?
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