Apps / Software :: Sign In Not Allowed With Games / Music And Video Apps
Sep 14, 2013
I am having sign in problems with the Windows 8 Games, Music, and Video Apps. This have been happening ever since I started using Windows 8. I have tried reinstalling Windows many time, and also tried it on Windows 8.1, none of them allowed me to sign in.
Here are the screenshots:
Games App - Nothing happens when I click Try Again on the top right corner.
Music and Video App - This message shows when I click Can't Sign In Try Again.
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Sep 2, 2013
Clean install, right from the beginning I see on a daily basis errors stating something like the zune music and video apps cannot be updated, it won't update from store either, I'm just guessing where this isn't released to the public yet.
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Oct 7, 2013
When the audio is on, for videos, games, music, etc. it sometimes "skips" like an old cd player. Its pretty obnoxious, and I'm wondering why exactly this is so. I'm assuming I have an old driver or something, because I upgraded my pc from win 7 to win 8 pro.
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Nov 28, 2013
Using the Windows 8.1 music app, I have properly setup my library to load from my second HDD, but it only loads 80 artists out of over 120. All my music is properly tagged and in Artist/Year - Album/ folder format.
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Apr 1, 2014
I normally only use 2 apps: the Mail and the Video, and even after I close these two apps, when I take a look at the Processes tab in the Task Manager, they are still there, there's no more CPU usage but they keep using Memory, which is usually a lot. So every time I want to actually close an app I have to open up the Task Manager, go to the Process tab and kill them off there, otherwise they'll keep using my memory.
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Sep 15, 2014
It takes me to a screen the says "Switch to a Microsoft account on this PC" It shows my Microsoft account picture and ask for current password. When I enter it I get message password is incorrect. I don't see option of recovering my password at this point.
When I look in Apps & Windows Store and click on Windows Store and"Why can't I sign in to Windows Store?" and click on" Go to the Reset password website" and then choose "I forgot my password" it ask me to inter my "Microsoft account". Which I do and it sends a security code to my alternate email address.
I get the code to reset password and I enter it where it ask me to. It tells me to create a new password and I do. Then I get a page telling me my account has been recovered. I click next and it takes me to a Sign in page for my Microsoft Account. which shows my email account and a password. I click sign in to Microsoft account and it does just fine but it still won't let me sign into the Windows App Store.
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Feb 4, 2014
I am able to login to my computer using my Microsoft account but if I try logging into the Windows Store, installing any new apps or updating any of them I get random error codes that I have Googled and they don't lead to anything. I thought it might be related to security software (I use Norton Internet Security) so I tried disabling it and it didn't do anything. I have no viruses or any other kind of malware so why this is happening. I have updated my laptop to Windows 8.1 if that makes any difference.
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Nov 2, 2012
The xbox music app for Windows 8 will not show any of the music in my library. I have narrowed it down to the fact the all my music on a 2nd hard drive.
If I move a couple of songs to the c drive and add that folder to my library, they will show up. However nothing in my library that is on the 2nd hard drive will show up.
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Feb 23, 2014
Windows 8. New build I have. I am running windows 8 off of a SSD, and have a new HDD that I bought for everything else. I recently transferred my music over from an external HD and now when I attempt to find them in my Xbox app I can't seem to select that drive. It only sees my SSD, and I do not want to install music on that. How do I make it so my apps pull files right from that drive?
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Sep 3, 2013
I was wondering, am I able to use the Applocker to prevent this from occurring? I can sadly not give a screeny of this... because if the message appears, there seems to be no way to get rid of it, but making a new local account?
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Apr 11, 2014
I've got a windows 8.1 tablet (Asus VivoTab Smart) And am wanting to play music from it to my Xbox One using spotify However at the moment there is not a spotify app (there is spotlight but its pretty bad)
My device is running the full windows 8.1 so i have the actual spotify program installed and can play music from it on my tablet, but can't seem to stream it to devices, and recieve the error message "you can only play from apps"
Is there any workaround to this so i can play to devices from a windows application or even a way of linking my spotify to an app or am i out of luck?
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Sep 15, 2014
I seem to have some Audio files that whatever I do seem always to play in the order 1,10, 11...2,20,21... etc instead of 1,2,3,.. etc
I've got the file names in the correct sequence -- it only happens on a few albums bit it's mega annoying since if I'm playing an Audiobook in a Car I obviously want the tracks to be in the CORRECT sequence.
Here's an example of what a music app shows the order - and from MP3Vtag you can see the filenames are in the correct sequence.
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Aug 18, 2014
I have been reading up on the Runtime Broker using high RAM, it is just this one app that does it
My Laptop has 4GB of RM and normal use it sits at around 40% to 50% used
When I launch Xbox Music app, runtime broker RAM usage increase until it gets to about 2.5 GB (95% RAM used), it then stays like this for a long time causing my machine to go slow, eventually this will drop to about 800MB and everything runs fine (but this is still far too much RAM being used)
I do not have this problem when running any other app
I have tried a reinstall and also disabled live tile (believe live tiles can cause this) is there a cache directory for music I can delete to see if it makes any difference.
I am on slow BB so don't want to do another re install as I takes 2 days to re download all my music pass content.
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Jan 24, 2014
I used to use the new music player which came with windows 8. Just yesterday it stopped working, when I run it it doesn't work just the orange color and the headset appear. What's wrong with it ?
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Feb 6, 2013
I want the volume popup bar with the track title information for Windows Media Player, is this possible, perhaps with a registry edit?
I mainly notice it in gMusic app and I've seen the Pandora app have it as well (Whenever I hit the pause button, it will pop up with album art, artist and track info as well as a volume slider) ...
I mainly use Windows Media Player for music though so I'd like this cool feature for that program, it would be very handy when I'm playing a game and I don't want to alt+tab out just to see what song is playing ...
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Jun 4, 2013
Some games and some apps say this app won't work on your device like the endless skater game and some Twitter app I tried to download. Why's that?
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Oct 30, 2012
I bought a new notebook and went into control panel, Programs, uninstall and uninstalled the online games. But when I go and show All Apps, they still show up. How do I remove them from there? If I right click on the icon of one of the games, it doesn't give me an option to delete it.
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Aug 3, 2014
I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue.
So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.
Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system
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May 8, 2014
I'm having a problem with certain full-screen apps and games disappearing from the taskbar. I can alt-tab to get back to them, however. I've found the problem affecting Hearthstone, XBMC, and Skyrim.
I'm running Windows 8.1 x64.
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Nov 7, 2012
For those people that are confused about running two apps at once in Metro.
Snap an app: Use two apps at the same time - Microsoft Windows
[URL]
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Sep 15, 2014
When I play games or use any sort of full screen program, it refuse to stay in full screen and flickers to the desktop after a 10-30 minute period...I'm aware this is probably another program trying to take control, but I can't seem to pin it down. I've tried disabling startup programs through task manager and I've also tried ending background process, with no success.
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Jun 4, 2013
I recently did a refresh of Windows 8, not by choice but I was getting BSOD on boot after a bad install of nfs+ paragon .
Anyways I reinstalled almost everything but I have this problem that I notice as a audio problem at first but seems to be much bigger. I will open a video on youtube say, the video will play but there will be no audio. I go to open the audio control panel or anything pertaining to it, the window for it will either freeze or refuse to open at all. Aside from that, after I noticed this or even before I notice this I also can't open up most apps, noticeably steam games, they will start too load but then freeze on load. No Idea what is causing this and I don't know what else to upgrade driver wise. Very fed up since the refresh could have been avoided in the first place...
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Jun 4, 2013
When I try and watch videos that are under tiles in start screen, I get audeo but no video. If I open the video from browser, Chrome, it plays OK. How do I fix?
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Mar 5, 2014
I don't know what's wrong but every time I try to play a video in the preinstalled video player it crashes. It'll open the video and even play it but between every 8 to 10 minutes it shuts down and brings me back to the start screen and I have to reopen the video and find where I was. I know it's not the video files themselves because it's happening on every video and I can watch the entire video, I just have to reopen it multiple time and find the spot it shut down on. I could use a different program but it's my favorite video player and I'd like to fix it if I could.
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Dec 31, 2013
I have an extensive video library which I am trying to put onto my computer. I am running windows 8. I have tried lots of programs and nearly all of them fail to produce good quality on the computer. All of them seem to break up and pixelate. I can remove some of the "VOB" files to the computer from the disc but these will not play even on VLC. There are some I want to convert to play on the Galaxy Tab2. I know windows 8 does not have a program to play DVD but I have put VLC in and that plays them.
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Jul 31, 2014
SKYPE needs an ID (usually a Microsoft ID). Now is there anyway I can test a connection from My computer to phone or the reverse. AS I have only a single Microsoft ID I can't test this. I don't want to wait until I'm over at someone else's house to set this up. Is there a way you can test a SKYPE video call between your own laptop and your mobile. I just want to see if the video works both way.
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Dec 3, 2013
I have looked all over the internet and cannot find a solution to this, cleared cache/history/etc, re-installed chrome (twice) and still the sound does not work and it's getting kind of annoying. It works fine in IE but not Chrome,
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Feb 12, 2014
I have a dell venue pro. I rented a movie on the pre-installed video app (xbox). I opted to download the movie so I can watch it remotely. I got a download error because of low disc space. The c drive is low on memory but I have a completely empty microsd card with more then enough room for the movie. How can I make the app download onto the msd card instead of the main drive? The app itself has no such option in the settings. I've tried to change the pathway but the app still seems to want to download the the c drive first.
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Dec 22, 2013
On my old Win 7 and Win Vista and Win XP laptops I've had no problems opening and viewing my old MPEG-2 video files. My new laptop running Win 8.1 will not allow me to view them.
Windows Media Player will only recognize them as audio files - not video - though the sound will play. Real Player is the same - the application will open and begin playing a file but only as audio file. I've tried the built in Toshiba media player and it shows errors and won't open the files at all.
Again - these are conforming MPEG-2 NTSC 760X480 video file (old analog home movies) captured using an ATI video card dongle to connect to my video source and an old version of capture application ULead Video Studio. These files conform in every way to MPEG-2 standard/format and will run on all of our PC EXCEPT the new one running Win 8.
I bought and loaded a video editing application from Corel and it will open and play these files perfectly so why won't Win Media Player and Real Player recognize them when running behind Windows 8?
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Jun 13, 2014
For sometime now, can't say exactly when it started, all Flash videos have a strange startup delay. Videos buffer fast, no complaints, audio starts immediately but the video hangs there up to 7 - 8 seconds showing the first frame and then after this delay, jumps forward to catch the audio and finally plays normally.
I have difficulties to describe this, lets try with other words: I start for example a YouTube video. Audio of the video starts immediately, totally normally, but for the first 7 or 8 seconds the video only shows a still image of the first frame, totally frozen, then jumps to same time spot where audio currently is going and from that point I can watch videos normally. I lose nothing of the audio but visually I am not able to see those first seconds of the video.
When finally both audio and video streams are normal and running, if I switch to / from full screen, the same happens again although the video is frozen only 2 to 4 seconds (audio runs normally), delay being not as long as when video is started.
I have latest Flash installed, the laptop in question is the one told in my system specs. The issue is only when streaming Flash videos; disabling Flash for instance in IE11 and using HTML5 player instead, all videos (even YouTube) work as they should, both audio and video starting immediately.
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