Windows 7 Freezing At First Install Screen
May 13, 2012
i have booted off of my asus optical drive into the windows 7 pro into the install page. at the first stage where it says select language/timezone etc the screen has frozen and i now cant use my mouse or keyboard at all. the optical drive activity light also does not flash at this point. this is my first install i have done myself so i am struggling on a solution to this. i have also restarted and the same issue occurs. what would you guys recommend?
mobo - rampage iv extreme (bios is the latest as the only issue seems to be widows 7 install)
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Feb 13, 2011
upgrade from xp to windows 7. Custom clean install. All went fine, Restarted windows,Login entered pword ok Screen goes to welcome and freezes. Unable to do anything atall. Also unable to start in safe mode.
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May 3, 2012
Blue screen and freezing. This is happening frequently but never has any regularity to it. Sometimes happens after a couple of days and sometimes after a couple of minutes. Also sometimes with only one browser window open and sometimes with 15 or more. Happens with both chrome and firefox. Has not happened with other programs as this lapy only gets used for surfing/email/forums etc. Sometimes happens while the computer is sitting idle right after boot. Very strange.
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Sep 29, 2011
windows freezes at the logo screen when it starts growing. just got on after 4 days of working on it. tried booting with disc but came to a black screen with a white under-score then message came up saying the BOOTMGR is invalid? Is there some sort of CMD command I could use to fix this? or another way of booting? I tried doing windows repair numerous times, went into bios and reset everything to default making sure everything in use that was needed was on, did memory check, tried reinstalling from win 7 32 bit disc but didnt have any drivers that i could find on the browse tab
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Jul 5, 2011
logo screen when it starts growing. just got on after 4 days of working on it.tried booting with disc but came to a black screen with a white under-score then message came up saying the BOOTMGR is invalid? Is there some sort of CMD command I could use to fix this? or another way of booting? I tried doing windows repair numerous times, went into bios and reset everything to default making sure everything in use that was needed was on, did memory check, tried reinstalling from win 7 32 bit disc but didnt have any drivers that i could find on the browse tab.
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Jan 9, 2012
My Asus G73-JH laptop is currently freezing at the Windows Starting screen. I've read a lot of other forum posts that feature the same problem, BUT there is artifacting (bunch of colored dots) on the top of this screen that goes across the "Starting Windows" screen in a sort of horizontal line. Sometimes it just goes straight to the "Windows has failed to startup" screen. None of the System Recovery Options from the Startup Tool seem to help fix the problem, they've all been tried. Trying to boot in safe mode doesn't work either, as after it starts to load the files, the artifacting appears on the top again after about the third file and it freezes.
I have not made ANY major changes to anything on the system for over two months prior. Because of the artifacting seen, I imagine the video card is fried or malfunctioning. I called Asus and all they suggested to me so far was to reformat, because apparently they think its a driver issue, but I'd like to consider myself fairly tech savvy and believe that there has got to be a better solution that does not involve reformatting the hard drive, as I had a lot of important data that had been stored and not backed up the previous night before the unexpected freezing. The only things I seem to have access to is BIOS and the Startup Tool. I have a System Recovery Disc too, and am curious if there is a solution to this problem (I am not well versed in BIOS), and (assuming the video card is shot) if there would be a way I can access by data and possibly back it up before reformatting so I can persuade Asus support that my card is in fact shot so I can send it in for a replacement!
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Jan 10, 2012
My Asus G73-JH laptop is currently freezing at the Windows Starting screen. I've read a lot of other forum posts that feature the same problem, BUT there is artifacting (bunch of colored dots) on the top of this screen that goes across the "Starting Windows" screen in a sort of horizontal line. Sometimes it just goes straight to the "Windows has failed to startup" screen. None of the System Recovery Options from the Startup Tool seem they've all been triedTrying to boot in safe mode doesn't work either, as after it starts to load the files, the artifacting appears on the top again after about the third file and it freezes.
I have not made ANY major changes to anything on the system for over two months prior. Because of the artifacting seen, I imagine the video card is fried or malfunctioning. I called Asus and all they suggested to me so far was to reformat, because apparently they think its a driver issue, but I'd like to consider myself fairly tech savvy and believe that there has got to be a better solution that does not involve reformatting the hard drive, as I had a lot of important data that had been stored and not backed up the previous night before the unexpected freezing.The only things I seem to have access to is BIOS and the Startup Tool. I have a System Recovery Disc too, and am curious if there is a solution to this problem (I am not well versed in BIOS), and (assuming the video card is shot) if there would be a way I can access by data and possibly back it up before reformatting so
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Oct 26, 2009
I am trying to upgrade idealy from vista 32bit to Windows 7 64bit. My pc is well up to spec. i even uninstalled all software recommended by the adviser.
I bought windows 7 home upgrade on saturday, I have been trying since to install it. About 20 attempts so far. Basically every time i try it gets so far and my pc just freezes (no dvd or HDD activity. Cursor wont move). i have even left the install over night in case it unfreezes. I have tried - 32bit upgrade with from vista, After the reboot from the freeze i get a message stating install failed and vista has been restored.
32bit and 64bit clean installs. Usually hangs at expanding files. I have tried removing 1 stick of ram and trying. I have removed all usb, including keyboard and mouse (using old ps2 ones)
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May 19, 2011
i have installed windows 7 on my new hard drive multiple times. and everytime i do i either had an issue installing the drivers from gigabyte or different windows functions either dont respond or freeze up. i dont know what to do im about to pull out my hair lol. my setup is: gigabyte x58 ud3r v2 i7 930 2 slied nvidia bfg gts 250's (1gb) 3 he103sj 1tb harddrives OCZ Gold 6GB (3 xDDR3 1600 (PC3 12800 RAIDMAX HYBRID 2 RX-730SS 730W power supply
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Nov 8, 2011
Just reformatted my computer over to make a main SSD drive . INstalled windows 7 ..did all updatesOnce i have my games installed and everything going. The computer will lock up after 20-40 mins sometimes when i dont do anything It will not lock up when i am gaming. but when i am browsing or anything else on the main screen. It locks up and after 15mins restarts .When it starts to lock up i push crt alt delete and it shows perparing security options. and it freeezes there I already did a full system scan system sweeper off a usb and no virusI HAVE No virus'sI tried different graphics driversi did a sfc /scannow and nothing bad showed upi put windows 7 disc in to do repairs and nothing bad showed up. i7-940 3.0g12gigs ddr 3 16002 5870s ati
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Dec 21, 2012
I'm trying to install a new copy of Windows 7 onto a Dell M5010, but once I get to "Agree to the license terms" I try to click the "Agree" box once I do the box doesn't tick and the install freezes. I can move the mouse around but I can't click on anything. I tried restarting, removing the battery, letting it cool down over night but nothing works.
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Oct 16, 2011
my computer started freezing on on the windows loading screen, so i had to turn my computer off again, wait a few seconds and start it agin, it then worked on the second time. i couldnt get into any kind of safemode.when i got into windows i had loads of generic win32 errors, i couldnt acess the internet or any anti spy/virus programs. i shut it down and it hangs so i have to manually swith it off.i was on xp so i thought i would format my computer and install windows 7. This has helped with all the win32 errors but my computer still freezes on start up at the windows loading screen and still requires me to swith it off and restart it, this works most of the time. might have to do this 2 or 3 times.i have looked in the events viewer and it says i have 3 errors: error 6 kernel process power / restart manager.
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May 8, 2012
I have a 2 month old Lenovo with Windows 7 Home Premuim. When the Windows Splash screen comes up, the PC Freezes. After about an hour i can login with no issues, but the event viewer shows many errors. the error is:
windows event id 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
I can also boot into Safe Mode just fine immediately after the freeze.
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Dec 31, 2011
recently my laptop (Toshiba Portege R830) started to freeze on the login screen almost everytime I power it up. As soon as I enter the login screen (the screen where you choose which user you want to log in with), my laptop just plain freezes: nothing works except shutting it down and restarting and praying. But sometimes it works and doesn't freeze, strangely (like right now).When I open my laptop in safe mode, it always work. There isn't any problem at all.I did a chkdsk in the console command screen (the famous cmd.exe) and also checked for any ''integrity problems'' (sfc/scannow I think it was) but it came up with nothing.I know it's vague but this is all I know. Does anyone know what might cause freezes on the login screen when you have to choose user? Personally I'd say this isn't related to hardware since the computer is like 2 or 3 months old, which there isn't much stuff on it right now too. It's also not a virus, I didn't do anything shady (yet) with this laptop.
I also have another small problem with my user folder. It's the default folder located at C:Users/(my name). It has been acting strangely since I had this computer. Sometimes when I delete one of the annoying useless folders like ''Favorites'' or ''Searches'' they don't disappear right away. I have to refresh the page to make it disappear for real, and this is troubling me because I never saw anything like that before. Usually when you delete something, it just goes away instantly. Also, I backup'ed some of the folders in the user folder on an external hard drive and sometimes when I power up my external hard drive some duplicate folders are created, which is so unbelievably annoying since when they keep coming back and I have to refresh everything to confirm I really deleted them
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Nov 18, 2012
So here's the problem; I had built myself a new computer, installed win7 (full version), and it worked fine for about 40-50 days untill the HDD failed. So I headed out and got a Western Digital HDD, installed it, unplugged the old HDD, set it up to be the boot drive along with the CD drive. Everything was set up just like the old hard drive. It prompted me for the boot disk, so I popped the disk and got the "Loading Windows files..." screen, got passed the "windows is starting" screen with the orbs, and got to the blue windows set up screen, but with no text or menu. I tried waiting and ended up wasting away an hour and 10 minutes; tried reducing the ammount of RAM, turning off USB acess and messing with the boot drives with the same results. I eventually got impatient and while on the blue wallpaper screen, I opened the disk drive and as soon as the disk stopped spinning, the language set up screen popped up, so I filled those out and clicked next, selected install and I was greeted by a window that told me to insert the windows CD, I closed the disk drive with the disk still inside, it started scanning, and it suddenly froze. I could still move the mouse but got no response on anything I clicked on. The screen just stayed like that and it keeps doing the same thing everytime I try.
My new rig's specs:
CPU: AMD Phenom II x4 Black Series
RAM: 8GB
GPU: EVGA GTX 550 ti
Motherbord: ECS A780LM-M2
**new HDD: WD Caviar red 1TB
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Dec 25, 2011
I wiped my hard drive and now when I tried to reinstall windows 7, it keep freezing on |completing installation" I reformated my hard drive before doing it. If my computer ed or do I need to just wait it out?
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Jun 17, 2012
So i just built a new rig i got everything hooked up and i installed windows 7 ultimate x64. Here are the details.
Intel i7-3820 3.6ghz
Asrock X79 Extreme9
RAM G Skill 4x4gb ddr3
EVGA geforce gtx 680 2gb
Corsair HX 850
rosewill rnx-n250pce wireless network adapter
I got all the motherboard drivers and the video drivers installed then when i installed the drivers for my wireless network card and restarted and it froze on the starting windows screen.
I've been trying everything i can think of to fix this. I pulled the extra memory out, switched the power supply with one from another rig, switched the hard drive out for another one that i had.
after that, since it was a fresh build and nothing was saved on it i tried to reformat the hard drive and re-install windows, but the install disc also freezes on the starting windows screen.
so now i can't get it boot normally, in safe mode, from the disc or from another hard drive. when i try and boot in safe mode it stops at ClassPNP.sys
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May 7, 2011
I recently purchased a new motherboard, RAM and SSD to upgrade my computer a bit. I planned on doing a clean install onto the new SSD, rather than upgrading Vista x64, which is installed on a 750GB hard drive. However, after I set the BIOS to boot from CD, hit a key to boot off CD, it freezes at the loading windows screen before you can select your language preferences. I tried running this with only 1 4GB memory stick instead of 2.
Also, unplugged everything that wasn't needed from the computer, leaving just the video and ps/2 mouse + keyboard. I also tried, taking out the PCI Sound card, starting with just the SSD drive connected and the 750GB drive disconnected and disabling everything I could think of that wasn't needed in the BIOS. I tried both the 64bit (which I would like to use) and the 32bit install CDs. Both freeze at the same spot.
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Nov 8, 2011
Just reformatted my computer over to make a main SSD drive . INstalled windows 7did all updates Once i have my games installed and everything going. The computer will lock up after 20-40 mins sometimes when i dont do anything It will not lock up when i am gaming. but when i am browsing or anything else on the main screen. It locks up and after 15mins restarts . When it starts to lock up i push crt alt delete and it shows perparing security options. and it freeezes thereI did a firmware upgrade on the ssdI already did a full system scan system sweeper off a usb and no virusI HAVE No virus's I tried different graphics drivers i did a sfc /scannow and nothing bad showed up i put windows 7 disc in to do repairs and nothing bad showed up. oing to next do motherboard updates
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Dec 2, 2011
This week I built a new PC from scratch (done this a few times before so no newbie at it) and installed Win 7 Pro SP1 full retail version. Everything was working fine but randomly - 3 or 4 times a day - the system froze. No real pattern to it, perhaps happening slightly more when launching an app but hard to tell, and no error message, just complete freeze requiring forced reboot. Not a mouse/keyboard issue as I tried swapping them, plus screen progress bars etc freeze as well. Left for 5-10 mins, no change.Memtest and Prime95 return no errors. System Health Report all fine. To check for driver problems I formatted the HDD and started again - installed Win 7 Pro SP1 from scratch, didn't do any online updating, didn't install any drivers for GPU/soundcard etc, just kept a really minimal setup. But it happened again!Nothing showing up in event log that I can see. Most recent item before freezing this time was "The Windows Update Service entered the running state".
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Jan 2, 2012
I have been using Win 7 Ultimate 64bit for about 6 months. About 2 months ago this behaviour started and I was unable to associate it with any changes I had made to the machine.Windows boot proceeds normally until the jingle and appearance of the logging on screen. At this point the computer becomes unresponsive to keyboard or mouse for a random time varying between 2-3 seconds and indefinitely. In the case of indefinitely I have to shut down by the power switch 3 second press and try again. My guess is that something I installed or something that installed itself is trying to call home at this time and prevents all other actions while it waits for a reply. Sometimes I have found that I can log in immediately after removing the network cable. I run Norton Internet Security which is up to date and reports nothing. If I try using the windows repair facility from the Win 7 disk to detect boot problems it reports that the boot that I had to abort was in fact successful. I guess it doesn't count anything after the log in screen.
The only time I ever got infected in the last 10 years was by a driveby trojan and I had to solve that by a drive image restore. That was a previous machine though.
I could solve this problem by restoring one of several drive images that I have but they are quite old and would have to reinstall quite a bit of software agin so I would rather not.All I am looking for is an opinion as to whether I have a windows problem or a malware problem. I never open attachments so a driveby hit is the only likely source of any malware.
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Aug 23, 2012
i recently had to reinstall 7, because the computer kept crashing in the middle of the simplest things. say, i'd be reading a wikipedia article, or watching a Internet video, or playing a game, and the screen would all of the sudden start flashing for a few seconds, then it would just go black (70% of the time.) on occasion, it wouldn't go black, but instead becomes the color of the most prevalent color on the screen. ex: i was playing a game, and took a look at the map, which was mostly yellow. at that moment the screen would become yellow and freeze, not letting me move my mouse or ctrl+alt+del. sometimes a blue crash screen would appear, sometimes it would just restart on its own.so, anyway, i realize reinstalling windows has little to do with the above problem, but i was hoping it would fix it, and also i needed a new start, since my organizational skills were pretty bad before. once reinstalled, i had updated almost everything possible, via windows update, or manually.at first, i thought my wishes were fulfilled, because my pc was running faster and more smoothly than ever before. (i did have a little hiccup with sound card, but that's behind me now.) but, no. the black screen happened again today. that was such a low blow i wanted to jump off the balcony... i decided that the only thing i haven't updated was the bios, and, true, it was last updated in august 2010, 3 months before i got this pc. that hasn't helped one bit - screen's still flashing and freezing.
also, i've just noticed that after a few flashes the computer doesn't freeze at first, but the mouse pointer either disappears altogether or becomes thin vertical dotted line. but it still freezes after a few minutes. that's something new, but not an improvement. hopefully that helps you.[code] a quick flash or two, mouse pointer becomes a dotted line, and screen goes white (doesn't happen a lot, but has before) after 1-2 minutes. i was running 16-bit true color this time, but apparently that makes no difference.
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Jul 9, 2012
I have a samsung R700 laptop, which decided this morning to die. I had downloaded some films last night (which I have done many times with no problems previously), switched off the laptop (which rarely do - prefering instead to hibernate.) When I switched it back on this morning, windows was carrying out about a million updates. After around 10 minutes, the screen came on, and everything looked normal. I tried to open a document, but the laptop screen froze, and although the curser was there and moving, I was unable to close or open any other pages/applications. After restarting a few times and having the same thing happen, I started in safemode, restored it back to last month, and tried again. In safemode I can scan (have used 3 virus scanners which have been reccomended) but all results are clear. I can access the internet and all of my documents. Restarted the machine after an hour switched off, and when booting up in normal mode, the home screen is just black. There is a white cursor which moves, but no taskbar or icons etc. Safe mode is still functional.
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Jan 19, 2013
My laptop (Asus A52F) starting acting up about a week ago. It seems to be seizing and then black-screening if I have it do anything more than one small task. For example it often freezes up during scans, when I plug in a hard drive or if I try to download absolutely anything and then I have to force shut down by holding the power button.I've tried running a few different virus/malware scans (Super Anti Spyware, Ad-aware and Malware Bytes) and they found a couple little things but the compuet has still been acting up.
I've tried keeping an eye on the task manager while trying anything that usually freezes the computer and I'm seeing any jumps in the CPU. I've attempted to do a system restore as well but there is no restore point to use.
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Sep 10, 2012
Well I've been have frozen screens for awhile now and finally realized that it freezes consistently after shutting it down using hibernate. Meaning when I turn on the computer, a few seconds, sometimes minutes later it freezes if I had used hibernate to shut it down earlier. The screen becomes dead and the cursor cannot move.... the only way to reboot it is to force shut down (hold the on button for a few seconds).
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Feb 22, 2012
My samsung R522 Windows 7 ultimate 32bits has started freezing on the welcome screen. And to add to that on the log in screen there is now no text in the popup boxes or for the account name. I have tried all safe modes, last known good configuration and with Samsung recovery 3 i have done a basic restore but nothing has worked. I would be open to a full system restore if i needed to but i would prefer not to.
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Aug 17, 2012
I recently built my first PC three days ago...
Specs:
i7 bloomfield 960 processor
4x4 vengeance ram
crosair hx850 PSU
evga x58 ftw3 mobo
hd 6870 radeon graphics xfx
When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30 minutes of use, but not on a particular program or anything. I assumed it was drivers so I installed the latest drivers for my GPU and MOBO and keyboard. It seemed fine again until it started crashing again. I ran a GPU burn test and a CPU burn test it passed both. (I tried runing memtest86+ but it froze at like 12%) Then I tried fixing the registry so I downloaded ccleaner and fixed the registry problems. Freezes continued. I finally decided to re install windows so I did and the problems still continued. I am at a loss of what to do and can't think of anything else.
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Apr 7, 2012
I have been trying to load Windows 7 on to my computer but it keeps freezing at the Starting windows screen. And it just sits there i left it for a few hours and it did nothing. it is gett me mad, i took out all of my pci cards except my video card, but i left my ram in (6 gigs).
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Jun 13, 2011
My computer is relatively new and has been working fine until just recently. At random times when on the internet, it will suddenly freezes (but only the page) and not allow me to click anything. At first I thought it was the website but it has been happening on more sites than one. I have tried installing all the updates and have gone through almost all the tune-ups my computer offers.
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Jul 19, 2009
I have just installed Windows 7 and I'm having some major trouble with my graphics card. I had Vista installed, and just got my laptop from back from Dell after some repairs for faulty motherboard/GPU. I have wiped my hard drive and started fresh by installing Windows 7 Build 7100.
All seemed good when I first opened it up, everything was nice but I noticed I only had Vista Basic color scheme. I had a look in device manager and under display adaptor it had Standard VGA adaptor listed.
I then installed my nVidia driver number 185.85 and upon restart I got a black screen after welcome screen. I then rebooted and all seemed fine. After around 15-20 seconds of use windows would lock up for a minute or so, then flash a BSOD and then reboot.
I figured it was a driver issue, so I jumped on and downloaded the latest driver for my graphics card (GeForce 8400M GS) which was 186.03. This had the exact same result. Random shutdowns and failing to boot, alot of freezing when I could boot.
I have found if I go into device manager and disable it, I can run windows 7 fine but can't use screen savers or basically anything that needs graphics.
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Mar 8, 2012
I purchased a 3TB hard drive yesterday and installed it without a hitch. I backed up all my files to it and proceeded to fill it up. I left my computer on overnight downloading a large (64GB) file. This morning i found it was frozen on the windows logon screen, (which was weird because that means it restarted at some point). After a restart, The computer Froze at post. I unplugged the 3TB hard drive and can boot into bios no problem, but cannot load windows from the other hard drive, it freezes at windows startup logo. So i unplugged ALL hard drives, hit the CMOS reset button and took the battery out, put the battery back in and tried to load my windows 7 disc WITHOUT any hard drives plugged in, It freezes during the 'Loading Windows' process.
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