Major Freezing And Black Screen Issues
Jul 19, 2009
I have just installed Windows 7 and I'm having some major trouble with my graphics card. I had Vista installed, and just got my laptop from back from Dell after some repairs for faulty motherboard/GPU. I have wiped my hard drive and started fresh by installing Windows 7 Build 7100.
All seemed good when I first opened it up, everything was nice but I noticed I only had Vista Basic color scheme. I had a look in device manager and under display adaptor it had Standard VGA adaptor listed.
I then installed my nVidia driver number 185.85 and upon restart I got a black screen after welcome screen. I then rebooted and all seemed fine. After around 15-20 seconds of use windows would lock up for a minute or so, then flash a BSOD and then reboot.
I figured it was a driver issue, so I jumped on and downloaded the latest driver for my graphics card (GeForce 8400M GS) which was 186.03. This had the exact same result. Random shutdowns and failing to boot, alot of freezing when I could boot.
I have found if I go into device manager and disable it, I can run windows 7 fine but can't use screen savers or basically anything that needs graphics.
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Jul 9, 2012
I have a samsung R700 laptop, which decided this morning to die. I had downloaded some films last night (which I have done many times with no problems previously), switched off the laptop (which rarely do - prefering instead to hibernate.) When I switched it back on this morning, windows was carrying out about a million updates. After around 10 minutes, the screen came on, and everything looked normal. I tried to open a document, but the laptop screen froze, and although the curser was there and moving, I was unable to close or open any other pages/applications. After restarting a few times and having the same thing happen, I started in safemode, restored it back to last month, and tried again. In safemode I can scan (have used 3 virus scanners which have been reccomended) but all results are clear. I can access the internet and all of my documents. Restarted the machine after an hour switched off, and when booting up in normal mode, the home screen is just black. There is a white cursor which moves, but no taskbar or icons etc. Safe mode is still functional.
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Jan 19, 2013
My laptop (Asus A52F) starting acting up about a week ago. It seems to be seizing and then black-screening if I have it do anything more than one small task. For example it often freezes up during scans, when I plug in a hard drive or if I try to download absolutely anything and then I have to force shut down by holding the power button.I've tried running a few different virus/malware scans (Super Anti Spyware, Ad-aware and Malware Bytes) and they found a couple little things but the compuet has still been acting up.
I've tried keeping an eye on the task manager while trying anything that usually freezes the computer and I'm seeing any jumps in the CPU. I've attempted to do a system restore as well but there is no restore point to use.
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Aug 11, 2011
I've been having a repetitive and troubling problem with Windows 7 when signing in to any of the user accounts on my PC.Said problem seems to occur at varying levels, so I'll just put them down in point form to try and avoid confusion:1) The desktop (and icons) show up completely black, and the task bar/start menu (everything, save the mouse, really) freezes, forcing me to hard boot.2) EVERYTHING on the desktop, save for the start icon, shows up black, and the start button is frozen. Once again, the mouse remains active, but I'm forced to hard boot.3) The desktop, icons, task bar and start icon all show up fine, but my PC suddenly freezes, forcing me to hard boot yet again. Once again, the mouse remains active.
I would really, really like to solve this problem without having to reinstall the operating system. I've already reinstalled it once, and I don't want to reinstall Microsoft Office, my security programs, photoshop, etc... all over again.Microsoft Office in particular, as I'd have to buy it all over again. ><At the same time, I hate hard booting my PC. I've heard it's not good to shut down your computer that way, but I literally have no choice when this problem arises
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May 3, 2012
Blue screen and freezing. This is happening frequently but never has any regularity to it. Sometimes happens after a couple of days and sometimes after a couple of minutes. Also sometimes with only one browser window open and sometimes with 15 or more. Happens with both chrome and firefox. Has not happened with other programs as this lapy only gets used for surfing/email/forums etc. Sometimes happens while the computer is sitting idle right after boot. Very strange.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Mar 18, 2011
I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.If I hit F8, F10, or F12 nothing shows up.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Jan 2, 2012
I have been using Win 7 Ultimate 64bit for about 6 months. About 2 months ago this behaviour started and I was unable to associate it with any changes I had made to the machine.Windows boot proceeds normally until the jingle and appearance of the logging on screen. At this point the computer becomes unresponsive to keyboard or mouse for a random time varying between 2-3 seconds and indefinitely. In the case of indefinitely I have to shut down by the power switch 3 second press and try again. My guess is that something I installed or something that installed itself is trying to call home at this time and prevents all other actions while it waits for a reply. Sometimes I have found that I can log in immediately after removing the network cable. I run Norton Internet Security which is up to date and reports nothing. If I try using the windows repair facility from the Win 7 disk to detect boot problems it reports that the boot that I had to abort was in fact successful. I guess it doesn't count anything after the log in screen.
The only time I ever got infected in the last 10 years was by a driveby trojan and I had to solve that by a drive image restore. That was a previous machine though.
I could solve this problem by restoring one of several drive images that I have but they are quite old and would have to reinstall quite a bit of software agin so I would rather not.All I am looking for is an opinion as to whether I have a windows problem or a malware problem. I never open attachments so a driveby hit is the only likely source of any malware.
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Apr 11, 2012
yesterday when i was making log out from my computer, there is no log out screen!! just black screen and mouse cursor, and when i did restart again , no logon screen appears or no any thing in screen , just black screen and mouse cursor too.I was tried every thing and no difference :safe modestartup repairrestore to some point (i dont have a point)upgrade windows or reinstall iti think the things maybe was made this poblem are :i was edited userinit.exe value from registry by deleting the comma from the end of its value. i used Windows 7 manager to make some clean and fixes some things on computer.
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Nov 6, 2012
I'm running Windows 7 Home Premium.As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.Nothing is on my screen except a faint glow indicating that it's active.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Dec 22, 2012
Just purchased 2 new (refurb) PC's for my wife and I. It's all I could find with Windows 7 still available. They are both HP Pavilion p7-1233w 64 bit Desktops running Win 7 Home Premium SP1.During Windows setup of PC #1, it asked for a restart. When the PC powered back up, it had a black screen from the start (before the Post screen). I power cycled it several times with no luck. Even switched monitors and video cables. The next morning it started normally with perfect video.I assumed the Refurb PC had a problem and set it aside for return.Been setting up PC #2 for a few days now with lots of restarts. All was well, until I did a restart just now. There was the identical problem. Power cycled the unit twice, and still had the black screen.Then I unplugged the PC, and pressed the power button to discharge the capacitors (fans ran for a few seconds). When I returned power and started the PC again, it functioned normally. I've done 10 quick restarts since to try and replicate the problem, but it only happened that once.
I love these PC's, and I love Win 7, so I hate to give them up. But I don't want the video freezing up on me every time I do a restart. I assume now, that PC #1 is not necessarily defective.Since this is occurring before the post screen, I wasn't sure if it could be windows related.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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Oct 4, 2012
I got a bad virus on my computer about a week ago. I decided to use my windows 7 installation disc to reformat my disk drives and reinstall windows 7. The installation goes smoothly and I am able to login to windows. But after I install drivers and updates, then restart the computer, I get the "starting windows" screen with the swirling logo. I can hear the chimes that sound when I get to the login screen, but the screen is black. I can make the cursor appear by moving the mouse, but I cant do anything else. I never created a system restore disc, so I dont have that to help me.I have done some tinkering and will tell you what did not work so far.First, like I said, I used the windows 7 install disc to reformat my disk drives. Then, I reinstalled windows. I installed the updates for my graphics card and motherboard. When I restarted, I got the black screen. I restarted the computer and used F8 to do a system repair. This detects no problems. I tried to use the "startup repair" on the windows installation disc. This does not recognize a problem. I have tried it several times. Same result. Next, I tried to use the repair options on the windows install disc. I went to command prompt and typed in: bootrec.exe /fixmbr, bootrec.exe /fixboot, and bootrec.exe /RebuildBcd. (An interesing note: When I used the RebuildBcd command, it said that it detected 0 windows installations.) After the first time I did that, I tried the startup repair and got my first and only error message: "Startup repair cannot repair this computer automaticaly". I checked the details and it said "Problem event name: StartupRepairOffline". If you need the rest of the details, I can provide them. But I tried the repair again, and there was apparently no problem. Yet, still got the black screen.I then reformatted again, deleted both drives, and made new ones. I tried to install windows again, and I can get to my desktop.(One thing I noticed is that before I install updates, the computer is saying that my monitor is a "Generic PnP monitor on standard VGA graphics adapter". I dont know much about computers so this may be normal before installing the graphics card updates.)This time, I was connected to the internet and tried to install the system updates first. After all 120+ updates installed, I restarted and got the black screen again.I decided to use the install disc again to reformat, delete, and recreate the hard drives. This time I tried to install windows on the second hard drive (Disk 1) Again, the install went smoothly. I started installing the graphics card and motherboard drivers, but this time it told me that my disk drive D needed to be formatted before use. I reformatted it (this took MUCH longer than the format option on the install disc), installed the drivers, and restarted. I still cant get into the login screen. Finally, I used the install disc to reformat, delete, and recreate the disk drives. This time I installed windows on the first hard drive (drive 0) again and got to the desktop. Now I tried to install the motherboard drivers first, then restart. I did this and was able to restart and get back to the desktop. Next, I installed the graphics card dirvers, and then restarted. Black screen again.
Here are my computer specs:
Windows 7 64bit OEM
EVGA P55 FTW motherboard
EVGA GTX570 graphics card
Intel i5-760 processor
Intel patriot 8gb ram
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Apr 8, 2010
his problem started with XP and I decided to upgrade to win 7 pro.
My PC has a black screen on wake up more times than not. Wake up is set for a login screen normally. My settings are screen saver after 10 mins then send screen to sleep in 20 mins, no hibernation mode, rest machine remains alive, runs 24/7 normally.
I have swapped the power supply and graphics card with ones that work in the same model PC and no joy.
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Feb 13, 2011
upgrade from xp to windows 7. Custom clean install. All went fine, Restarted windows,Login entered pword ok Screen goes to welcome and freezes. Unable to do anything atall. Also unable to start in safe mode.
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Aug 23, 2012
i recently had to reinstall 7, because the computer kept crashing in the middle of the simplest things. say, i'd be reading a wikipedia article, or watching a Internet video, or playing a game, and the screen would all of the sudden start flashing for a few seconds, then it would just go black (70% of the time.) on occasion, it wouldn't go black, but instead becomes the color of the most prevalent color on the screen. ex: i was playing a game, and took a look at the map, which was mostly yellow. at that moment the screen would become yellow and freeze, not letting me move my mouse or ctrl+alt+del. sometimes a blue crash screen would appear, sometimes it would just restart on its own.so, anyway, i realize reinstalling windows has little to do with the above problem, but i was hoping it would fix it, and also i needed a new start, since my organizational skills were pretty bad before. once reinstalled, i had updated almost everything possible, via windows update, or manually.at first, i thought my wishes were fulfilled, because my pc was running faster and more smoothly than ever before. (i did have a little hiccup with sound card, but that's behind me now.) but, no. the black screen happened again today. that was such a low blow i wanted to jump off the balcony... i decided that the only thing i haven't updated was the bios, and, true, it was last updated in august 2010, 3 months before i got this pc. that hasn't helped one bit - screen's still flashing and freezing.
also, i've just noticed that after a few flashes the computer doesn't freeze at first, but the mouse pointer either disappears altogether or becomes thin vertical dotted line. but it still freezes after a few minutes. that's something new, but not an improvement. hopefully that helps you.[code] a quick flash or two, mouse pointer becomes a dotted line, and screen goes white (doesn't happen a lot, but has before) after 1-2 minutes. i was running 16-bit true color this time, but apparently that makes no difference.
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Sep 10, 2012
Well I've been have frozen screens for awhile now and finally realized that it freezes consistently after shutting it down using hibernate. Meaning when I turn on the computer, a few seconds, sometimes minutes later it freezes if I had used hibernate to shut it down earlier. The screen becomes dead and the cursor cannot move.... the only way to reboot it is to force shut down (hold the on button for a few seconds).
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Sep 29, 2011
windows freezes at the logo screen when it starts growing. just got on after 4 days of working on it. tried booting with disc but came to a black screen with a white under-score then message came up saying the BOOTMGR is invalid? Is there some sort of CMD command I could use to fix this? or another way of booting? I tried doing windows repair numerous times, went into bios and reset everything to default making sure everything in use that was needed was on, did memory check, tried reinstalling from win 7 32 bit disc but didnt have any drivers that i could find on the browse tab
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Jul 5, 2011
logo screen when it starts growing. just got on after 4 days of working on it.tried booting with disc but came to a black screen with a white under-score then message came up saying the BOOTMGR is invalid? Is there some sort of CMD command I could use to fix this? or another way of booting? I tried doing windows repair numerous times, went into bios and reset everything to default making sure everything in use that was needed was on, did memory check, tried reinstalling from win 7 32 bit disc but didnt have any drivers that i could find on the browse tab.
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