Windows Update Install Of Windows 7 SP1 Fails With Error 80242016
Apr 21, 2012
Windows Update installation of Win7 SP1 (updating existing version of 6.1.7600.16385) reports the install as successful until reboot, then says successful and unsuccessful in the same dialog box. Error ID is 80242016. Subsequent run of windows update shows SP1 not installed. Problem repeats, even after following all steps in troubleshooting, including running the recommended hot fix for KB 947821, troubleshooting, & turning off anti-virus. Also, the windows update troubleshooter identifies my system as AMD64 architecture even though it is Intel I7 2600K. System infomation id's the CPU correctly. System MB is ASUS P8P67 PRO, 16GB memory, AMD Radeon HD 6800 Series video card.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42
[Code].....
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Aug 30, 2012
I am having difficulties with updating Windows 7 on my laptop MSI FX603. Windows 7 came loaded with the laptop, though I do not know if I have windows 7 basic, premium, pro or else.I went on vacations in July, came back in August and I had a bunch of updates. I updated everything at once but I have 8 update files that fail to install from which only 1 error fail to update occur in the update history; therefore I assume this particular error prevents other updates to install correctly.
Update for Windows 7 for x64 based systems (KB2732500)
installation date: 8/29/2012
You may need to restart your computer for this update to take effect.
Installation status: Failed
Error details: code 80071A90
Update type: Recommended
The knowledge base has several links, I tried all of them. 1 of these knowledge base is about downloading a windows 7 little program called "fixit" but after several attempts, I concluded Fixit cannot solve my issue or is not the proper way to solve my issue.The whole updating package files is roughly around 39 megs and I wonder if Windows 7 actually download the packages every time I click on Update or if Windows stores the updates ready to be installed somewhere on my HDD in which case I would need to re-download the update but I do not know how?
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Sep 1, 2012
I have a lop top with Windows 7 64 bit OS. Of lately, Windows update keeps failing to install some software updates. Here are the details of the s/w that would not install[CODE]
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Aug 4, 2011
I have an HP Deskjet 1220C printer connected to my PC running Windows XP. My laptop is running Windows 7 64-bit. When I connect the printer directly to the laptop Windows Update finds and installs the driver, no problems. However, when I connect to the printer over the network, Windows Update fails to install a driver.
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Mar 17, 2010
I'm having problems installing Windows 7 on my new PC. I just build the computer using these parts... Not sure if that matters, but there it is. I have set up the two 500GB HDDs in a RAID-0 (the install can see the drive, so I do not think that is the problem). I purchased an upgrade version on Windows 7 Professional 64 bit through a cheaper-than-dirt college program (only $30. And yes, it is legitimate.) This gave me an ISO image which I burned to a DVD.
I am trying to do a clean install of Windows 7 as the first and only OS on my new system. For whatever reason, when I try to do the install, I get a 80070570 error and the install fails (at around 5% into the "Expanding WindowsFiles" stage). I assumed, with the aid of some other forum topics, that this was likely due to a bad DVD burn... so I made a bootable Flash drive and tried that... same thing.
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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May 7, 2012
I have tried to install this update six times today (07/05/12) after it was flagged as an important update this morning. Looking at my update history it also failed to instal on the 18th October last year but it has not bothered me since and i have not noticed it until now. Of the seven attempts I had the following error codes from earliest to latest : 800B0100, 80246007, 80010108, 8024200D, 8024200D, 8024200D, 8024200D. I have followed advice from MS running KB947821 and FIX IT also disabled my Norton 360 firewalls and auto protect but to no avail. Also I do not have a DVD with Windows 7 as it was not supplied with my PC and I don't want to restore my computer and lose all my installed software.
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Feb 18, 2013
I'm working on a client's laptop, compaq Presario CQ57, 2gb ram 250 GB HDD.
I installed a new harddrive and installed a new copy of Win 7 Home Premuim x64 After it reboots, it just hangs in the welcome screen with the Windows logo.
I reboot via Windows 7 repair disc and run C: chkdsk /r and I get this message "disc check error 766f6c756d652e63 3f1"
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Jan 19, 2009
Clean installing Windows 7 x86 is no problem. But
1) upgrading Vista x86 to Windows 7 x86 fails and automatically rolls back to Vista, and
2) attempt to clean install Windows 7 x64 results in BSOD when rebooting to finalize the process.
Any suggestion would be appreciated.
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Jan 3, 2012
I have a valid copy of Windows 7 family pack. I have used for a while. Worked just fine until I recently had a HD failure, replaced HD and cloned it and had to reload Windows 7 from my valid Windows 7 install disk. I have a "confirmed" Genuine logo on my System page and have confirmed with Windows online that the product key is valid.Issues: ~Windows update will not work. No update come in and updates errors out, saying the service is not running, when I check with the Windows Servcies, Windows update IS running ~Windows homegroup networking will not work, even though Windows "sees" the network..it will not join the homegroup with my password ~Today Windows online validation is saying my Product ID has expired? Why...my System page says I have a valid copy with a Windows Logo.~ Again I have a valid "Family Pack" used on only 2 computers, even though I could have a thrid I do not. I reload from the valid install disk. Thats when my problems statred. I use Mcfee firewall. Turning off the firewall seemed NOT to help either.
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Aug 26, 2012
I use a acer aspire 7750G,windows 7 home premium 64 bit, intel core i7 2630QM, AMD radeon HD 6650M 1Gb, A week ago I had to install 8 updates, so I did ofcourse. After the installation and the reboot the system told me to install 8 updates I tried many times to install these 8 updates but non of the times it worked. In this image you can see which ones they are (I am Belgian so it is in dutch)
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Dec 26, 2011
2 days of searching google, its various articles, forums, sites.. but none of them apply.Issue: Error Code 800B0100 when trying to install Windows Update KB2556532.I've got no idea what to do at this point, even downloading this "tool" the help file suggestsdoesn't fix anything, I couldn't download it at first, it froze 3 other computers in the processan somehow I eventually got it but as I launched it I soon learned it'd freeze at thelast 5-25% of the progress bar aka "HANGS" the whole system.Along my journey I learned that any virus scanners & firewalls HAD to be disabled to have anyhope of getting this far, but now.. it's just at 'that" point.
Win 7 64 bit home prem. (not my idea to get this os, i hate it thus far) sp1 with seeminglyevery update but this ONE.I don't have a windows disc for this, its got that stupid "windows disc saved to a partition"crap that I hate as I'm sure many others do too.Zone Alarm & Avast but those get disabled so I don't think thats going to matter to ya'll.I can't think of anything else that'd get in the way, oh an the "trustedinstaller" thingy isenabled an running so.. ya.Hope someone else can solve this, it's a brand new laptop, never "upgraded from anyprevious windows-whatever".
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Dec 21, 2012
It got stuck at 15%. So I rebooted into Safe Mode, tried System Restore. It failed, so I tried System Recovery Options, that failed too. Then I rebooted it regularly and it tells me that, in fact, System Restore worked. Now what do I do? (Besides backup my stuff.) Try to update Windows manually or do I need to do something before that?
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Jul 25, 2012
I'm having a major virus/malware issue as my McAfee firewall protection stopped working suddenly. Called McAfee to reinstall the virus software and they were unable to install it. They said that since my Windows Update feature is not working (there is a big red X and updates are not downloading and installing) the McAfee installation is failing. Asked me to fix this issue first and then try McAfee installation.
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Jun 30, 2012
While recently using Nero 10's suite of programs I encountered a screen indicating several programs had newer versions and that I should update before continuing. I then updated the programs. The update process required a system reboot to complete the update, since part of the update process could not be completed while the system was running. After clicking on the "Reboot Now Button" the system went through a normal shutdown and start up process. However, after displaying the Windows 7 screen the system hung and I never saw the Windows 7 Logon screen.At this point I powered down and restarted the computer.
The computer displayed the "Windows did not shutdown properly last time" screen during the loading process. I then selected to finish booting in SAFE Mode. The computer then booted successfully and I was able to exercise the system. I then attempted to restart the computer from SAFE MODE but again encountered the "hanging" condition. I again attempted to reboot and once again received the "Windows did not shutdown properly last time" screen. Since booting into SAFE MODE hadn't solved the problem, I attempted to boot into SAFE MODE with networking.This caused the system to again "hang". In summary, I am able to boot into all but the SAFE MODE with networking capability, which reproduces the problem.Since SAFE MODE failed to resolve the issue, I attempted to boot from a Windows 7 Installation DVD. After successfully loading from I selected the "Repair your Computer" option, which then located the Windows 7 system and attempted to repair the error.
After completing the system repair, I again attempted to restart the system, thinking the repair had been successful. However, the computer again "hung" without displaying the Windows Logon screen.I then used an external USB drive containing Fedora 15 to successfully boot the computer. This has allowed me to "poke" around on the hard drive containing the Windows 7 system. I've examined the failing drives partition tables to see if during the updating process the drive had become corrupted. Upon examination of the drive's partition table, I could not find any apparent errors. The following screen shot shows the partition contents of the Windows 7 drive:[CODE]
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Aug 18, 2012
I have tried connecting to my router with both wireless and lan cable but they both fail. What is strange is that my vista laptop (currently using) has no problems connecting either wirelessly or using the same lan cable as my desktop failed with. My windows 7 desktop was working fine earlier today but after I went out it installed the updates and since then no amount of rebooting or restarting of the router has fixed the problem.
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Feb 6, 2011
I have seen this problem on other forums. None had a satisfactory answer (besides the usual reinstall).Windows now fails to boot, after Win update automatically installed the update and insisting I restart. The update was Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.97.1113.0). Startup repair finds no problems. The BIOS recognizes the system drive and reports no errors.
I had done (before the update installed itself): repaired the "windows can't find the DVD drive" problem using the Microsoft "Fixit" for that problem it was successful). Also the external storage drive on a USB 3.0 controlled was dropped by the system at some point (hence my anxiety; all my backups, including a rather stale system drive image, are on that drive). I can access the Win 7 system drive with another OS on the machine (XP SP3).
[code]...
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Apr 6, 2012
After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical). Ubuntu 11.10 can boot fine.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Jul 5, 2012
I have an OLD computer with a 2.4 GHz processor and 1 GB ram, running XP 32 bit. I wanted to upgrade to Windows 7, So I tried to install 32 bit windows 7, knowing my computer couldn't handle 64 bit. However, at the end, it simply told me "Installation Failed" and reverted to XP, with all my files. I tried multiple times, then I tried installing 64 bit windows 7, and surprisingly, it worked. However, it is laggy beyond belief, so I tried installing 32 bit again. Again the installation failed. Now I'm thinking of reverting BACK to XP.
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Aug 3, 2011
I put my copy of Windows 7 on a USB drive drive to install on my netbook and it gets all the way to the "installing updates" part when it says "Windows cannot update the registry" and the installation quits and rolls back the half-completed install.
I even press "do not update" at the very beginning when it asks if I want to install updates or not before the install.
I'm trying to install on a new partition from my current partition with Windows 7 starter because it doesn't appear that the netbook (Toshiba NB205-N230) has a USB boot option.
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Jan 12, 2012
I recently built a new computer and on occasion when I turn the computer on, I'll get a blue screen saying windows failed to load type thing, and then it restarts and i have to recover. Now the weird thing is it doesn't happen all the time It more often than not doesn't work, but still there will be times where it works all day. I can't figure out why it works sometimes and not others. I don't do anything different, just facebook and Star Wars the Old Republic, so I don't think its a program which is causing the issue. Anyway here are my comp specs and the problem details:
Intel i5 2500 3.30GHz
Gigabyte GTX560OC
C/Master Extreme 700W
WD 1TB Black
Gigabyte GA-Z68AP-D3
LG DWDRW
8GB of RAM
Now the problem
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 6b
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
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Sep 29, 2012
excess ie9 crashes prompted me to attempt a fix, i uninstalled ie9, updated the ie8 that was left after a restart, had the ie9 downloaded, after updating ie8 fully, tried to reinstall ie9, but installation aborted with Troubleshoot problems when you cannot install Internet Explorer 9 as my only recourse. i tried the fixit wizard, which just deleted adobe flash, but gave the same error message, and on rerunning it, said there were no errors to fix, so now i'm using firefox, ie8?
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Sep 3, 2011
Running Vista Home Premium X64 and trying to install Windows 7 Home Premium X64. The install fails the installer's compatibility test with the message "The following issues are preventing Windows from upgrading.Cancel the upgrade, complete each task, and then restart the upgrade to continue. For these items, make the following changes:Uninstall these programs. Open Control Panel and search for "uninstall a program". Trend Micro Internet Security 2008 ".However, Trend Micro Internet Security was uninstalled from this computer at least a year ago and I can find no evidence of any shreds of it being present - not in the programs list, not in the file system and not in the registry.
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Jun 13, 2011
I did a full back up using Acronus and ever since I have had problems. I tried reinstalling win 7, but this is what I get:"The computer restarted inexpectedly or encountered an expected error. Windows installtion cannot proceed. Click "OK" to restart the computer, and then restart the installation"I have done this repeatedly. I must add that I had a local TigerDirect store run full diagnostics and they say all my hardware is fine?
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Apr 16, 2012
i have a hp pc with vista 64 ultimate. It crashed I believe from malware. The recovery disk suggested this was not the same pc and I'm a crook. I did change hd and a long time ago the MB due to video failure, but I've used recovery since then a couple times. This time I did disconnect the MB battery. HP support was glad to sell me a new one since my $2000 duo core 2 was obsolete. Funny you still can get duo core 2's. With much regret I bought a win 7 os and Wow the pc does work with no real issues. On the outside chance it fails after I activate and I can someway prove this, can win 7 be installed in new pc?
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Feb 1, 2013
I've searched forum threads & online info extensively and tried everything I could think of before posting, but haven't been able to solve this issue. I recently did a new build, including:
MB: ASRock N68-VS3 UCC
CPU: AMD Phenom II 965e black edition
graphics: Radeon HD 4850
RAM: 2x4Gb Crucial (Micron) DDR3 1333Mhz
Power supply: Seasonic SS500-HT (500 watts)
Case: Antec P180B
Drives: Samsung SP1614
Seagate ST3160023AS, both 160Gb
I installed Win7 ultimate x64. Installation was smooth, and everything worked, but was much more sluggish than I expected. Running a diagnostic, I found the CPU was running at 800 Mhz rather than 3400 Mhz.This was the first time I'd done a build, so I'd missed that the ASRock board supports the Phenom II line, but didn't have enough power for this CPU.So I swapped out the motherboard and installed an MSI 760GM-P34(FX).When I did the Win7 install, it proceeded through all steps to part way through the final "completing installation." It does a successful restart, and completes "Setup is updating registry settings" and "Starting services." It then does another restart.The windows splash screen comes up, but instead of starting up it goes to a black screen for a minute or so, then restarts, shows the splash screen, goes to black screen, etc. After trying a number of fixes, I posted on the MSI forum. A moderator there told me that even though the MSI web site says the board supports 125 watt CPUs, he has found that under load it would cause instability issues for a 125 watt CPU.So once again I swapped out the board and now have an Asus M5a97 R2.0, which supplies 140 watts, which should be enough for my 125 watt CPU.When I did the install, exactly the same sequence followed, the black screen at the same point in the install.Here's the kicker: in order to get more information, I tried an install with an old XP disk I had around. It installed with no issues, and has been running a variety of tasks including gaming for a week now.Everything looks good in the bios: 4 cores running, 3400Mhz, temps low, voltages from power supply look ok, memory & drives are present.
Here's what I've done:
--run Windows disk repair utility from install disk. It says Windows has booted properly.
--boot into Safe mode. It says installation is not complete, and I have to restart normally.
--remove second hard drive.
--remove second stick of ram, try booting on each individually.
--run Memtest 86 v.3.5b: 2 passes on each stick of ram individually, then with both installed. It found no errors.
--run Windows memory diagnostic, which also found no errors.
--change sata mode from AHCI to IDE
--installed XP on each hard drive without issues.
--download a fresh copy of Windows 7 x64 from Digital River, burn & install. Exact same problem.
--turn off everything in bios, including all usb, power management, lan controller, etc.
--flash bios with most recent update
--clear cmos
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Sep 20, 2011
Using the tutorial at Repair Install I am attempting to repair Windows 7 Professional but at step 6 A) of the tutorial the following message is displayedWindows could not update the installation files. To install Windows, close Setup and restart the installation. Error code 0x0I wohow to proceed as I believe I have complied with the the steps thus far as set out in the tutorial
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Dec 1, 2012
My Samsung series 3 laptop has been sending out popup messages telling me I need a bios update, I go to the Samsung software update site and this bios update has been failing, I have made several calls and chats to techs at Samsung who tell me to do what I have already done, they tell to ask for tier 2 tech, who can go in my computer and fix it , When I finally got a tier 2 tech, they told me the same thing, I told him what I had been told about him and what he could do, He said, is it working , I said yes, but settings on computer change on their own,like wifi turns itself on and that concerns me. Anyway, He said that it didn't need a bios update,even the Samsung website said this computer needed a bios update. I posted this on hardware,firmware concerns, and they told me to post here, I was going to go to a site ,that had a download that checked drivers,
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Aug 10, 2011
Get an error code 8007371B when attempting to install this update. Tried the Microsoft FIXIT in both Simple and Advanced Mode. No luck! Also tried downloading the update and installing manually with no success!
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Jun 10, 2011
I have put together a new computer and went to install windows. Boot off the cd, everything is fine. New drive (64gb SSD for the OS) so the partitions are the 100mb windows boot partition and the remaining space for the OS, everything is fine. It starts copying and expanding files, everything is fine. Then i get to "Windows needs to restart to complete the install", ok, no problem, computer shuts down and restarts."Windows did not shut down successfully.... I select Start normally.tarting windows, pretty logo,Setup recovered from an unexpected shutdown select on option"... Safe mode, command prompt, "Setup is starting servuices"Then "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation."
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