Windows 7 Install Fails
Sep 3, 2011
Running Vista Home Premium X64 and trying to install Windows 7 Home Premium X64. The install fails the installer's compatibility test with the message "The following issues are preventing Windows from upgrading.Cancel the upgrade, complete each task, and then restart the upgrade to continue. For these items, make the following changes:Uninstall these programs. Open Control Panel and search for "uninstall a program". Trend Micro Internet Security 2008 ".However, Trend Micro Internet Security was uninstalled from this computer at least a year ago and I can find no evidence of any shreds of it being present - not in the programs list, not in the file system and not in the registry.
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Jan 19, 2009
Clean installing Windows 7 x86 is no problem. But
1) upgrading Vista x86 to Windows 7 x86 fails and automatically rolls back to Vista, and
2) attempt to clean install Windows 7 x64 results in BSOD when rebooting to finalize the process.
Any suggestion would be appreciated.
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Apr 6, 2012
After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical). Ubuntu 11.10 can boot fine.
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Jul 5, 2012
I have an OLD computer with a 2.4 GHz processor and 1 GB ram, running XP 32 bit. I wanted to upgrade to Windows 7, So I tried to install 32 bit windows 7, knowing my computer couldn't handle 64 bit. However, at the end, it simply told me "Installation Failed" and reverted to XP, with all my files. I tried multiple times, then I tried installing 64 bit windows 7, and surprisingly, it worked. However, it is laggy beyond belief, so I tried installing 32 bit again. Again the installation failed. Now I'm thinking of reverting BACK to XP.
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Sep 29, 2012
excess ie9 crashes prompted me to attempt a fix, i uninstalled ie9, updated the ie8 that was left after a restart, had the ie9 downloaded, after updating ie8 fully, tried to reinstall ie9, but installation aborted with Troubleshoot problems when you cannot install Internet Explorer 9 as my only recourse. i tried the fixit wizard, which just deleted adobe flash, but gave the same error message, and on rerunning it, said there were no errors to fix, so now i'm using firefox, ie8?
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Jun 13, 2011
I did a full back up using Acronus and ever since I have had problems. I tried reinstalling win 7, but this is what I get:"The computer restarted inexpectedly or encountered an expected error. Windows installtion cannot proceed. Click "OK" to restart the computer, and then restart the installation"I have done this repeatedly. I must add that I had a local TigerDirect store run full diagnostics and they say all my hardware is fine?
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Apr 16, 2012
i have a hp pc with vista 64 ultimate. It crashed I believe from malware. The recovery disk suggested this was not the same pc and I'm a crook. I did change hd and a long time ago the MB due to video failure, but I've used recovery since then a couple times. This time I did disconnect the MB battery. HP support was glad to sell me a new one since my $2000 duo core 2 was obsolete. Funny you still can get duo core 2's. With much regret I bought a win 7 os and Wow the pc does work with no real issues. On the outside chance it fails after I activate and I can someway prove this, can win 7 be installed in new pc?
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Feb 1, 2013
I've searched forum threads & online info extensively and tried everything I could think of before posting, but haven't been able to solve this issue. I recently did a new build, including:
MB: ASRock N68-VS3 UCC
CPU: AMD Phenom II 965e black edition
graphics: Radeon HD 4850
RAM: 2x4Gb Crucial (Micron) DDR3 1333Mhz
Power supply: Seasonic SS500-HT (500 watts)
Case: Antec P180B
Drives: Samsung SP1614
Seagate ST3160023AS, both 160Gb
I installed Win7 ultimate x64. Installation was smooth, and everything worked, but was much more sluggish than I expected. Running a diagnostic, I found the CPU was running at 800 Mhz rather than 3400 Mhz.This was the first time I'd done a build, so I'd missed that the ASRock board supports the Phenom II line, but didn't have enough power for this CPU.So I swapped out the motherboard and installed an MSI 760GM-P34(FX).When I did the Win7 install, it proceeded through all steps to part way through the final "completing installation." It does a successful restart, and completes "Setup is updating registry settings" and "Starting services." It then does another restart.The windows splash screen comes up, but instead of starting up it goes to a black screen for a minute or so, then restarts, shows the splash screen, goes to black screen, etc. After trying a number of fixes, I posted on the MSI forum. A moderator there told me that even though the MSI web site says the board supports 125 watt CPUs, he has found that under load it would cause instability issues for a 125 watt CPU.So once again I swapped out the board and now have an Asus M5a97 R2.0, which supplies 140 watts, which should be enough for my 125 watt CPU.When I did the install, exactly the same sequence followed, the black screen at the same point in the install.Here's the kicker: in order to get more information, I tried an install with an old XP disk I had around. It installed with no issues, and has been running a variety of tasks including gaming for a week now.Everything looks good in the bios: 4 cores running, 3400Mhz, temps low, voltages from power supply look ok, memory & drives are present.
Here's what I've done:
--run Windows disk repair utility from install disk. It says Windows has booted properly.
--boot into Safe mode. It says installation is not complete, and I have to restart normally.
--remove second hard drive.
--remove second stick of ram, try booting on each individually.
--run Memtest 86 v.3.5b: 2 passes on each stick of ram individually, then with both installed. It found no errors.
--run Windows memory diagnostic, which also found no errors.
--change sata mode from AHCI to IDE
--installed XP on each hard drive without issues.
--download a fresh copy of Windows 7 x64 from Digital River, burn & install. Exact same problem.
--turn off everything in bios, including all usb, power management, lan controller, etc.
--flash bios with most recent update
--clear cmos
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Jun 10, 2011
I have put together a new computer and went to install windows. Boot off the cd, everything is fine. New drive (64gb SSD for the OS) so the partitions are the 100mb windows boot partition and the remaining space for the OS, everything is fine. It starts copying and expanding files, everything is fine. Then i get to "Windows needs to restart to complete the install", ok, no problem, computer shuts down and restarts."Windows did not shut down successfully.... I select Start normally.tarting windows, pretty logo,Setup recovered from an unexpected shutdown select on option"... Safe mode, command prompt, "Setup is starting servuices"Then "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the computer and then restart the installation."
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Aug 30, 2012
I am having difficulties with updating Windows 7 on my laptop MSI FX603. Windows 7 came loaded with the laptop, though I do not know if I have windows 7 basic, premium, pro or else.I went on vacations in July, came back in August and I had a bunch of updates. I updated everything at once but I have 8 update files that fail to install from which only 1 error fail to update occur in the update history; therefore I assume this particular error prevents other updates to install correctly.
Update for Windows 7 for x64 based systems (KB2732500)
installation date: 8/29/2012
You may need to restart your computer for this update to take effect.
Installation status: Failed
Error details: code 80071A90
Update type: Recommended
The knowledge base has several links, I tried all of them. 1 of these knowledge base is about downloading a windows 7 little program called "fixit" but after several attempts, I concluded Fixit cannot solve my issue or is not the proper way to solve my issue.The whole updating package files is roughly around 39 megs and I wonder if Windows 7 actually download the packages every time I click on Update or if Windows stores the updates ready to be installed somewhere on my HDD in which case I would need to re-download the update but I do not know how?
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Jan 13, 2013
I was just installing windows 7 from bootable USB when I noticed the "copying windows files" only lasts for about 2 seconds (jumping from 0 to 100% in the process) before continuing to the next step. The whole setup process actually finishes without a problem. But the result is only about 5GB of usage of the hard drive and no creation of the 100MB system partition. I thought it might be the new SSD I'm installing it to so I tried installing on another hard drive, didn't work either.
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Mar 17, 2010
I'm having problems installing Windows 7 on my new PC. I just build the computer using these parts... Not sure if that matters, but there it is. I have set up the two 500GB HDDs in a RAID-0 (the install can see the drive, so I do not think that is the problem). I purchased an upgrade version on Windows 7 Professional 64 bit through a cheaper-than-dirt college program (only $30. And yes, it is legitimate.) This gave me an ISO image which I burned to a DVD.
I am trying to do a clean install of Windows 7 as the first and only OS on my new system. For whatever reason, when I try to do the install, I get a 80070570 error and the install fails (at around 5% into the "Expanding WindowsFiles" stage). I assumed, with the aid of some other forum topics, that this was likely due to a bad DVD burn... so I made a bootable Flash drive and tried that... same thing.
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Jul 20, 2011
Last week both my hard drives failed and after buying a new one I reinstalled Windows 7 Home Premium. When I tried to reinstall/set up Windows Media Center the set up got to the point where it was scanning my TV signals for channels and was about 1/3 to 1/2 through when the computer killed itself and rebooted. This happened 3 times at about the same place. Why is this happening and how do I get the set up to complete? I had it working just fine before on my old hard drive but I can't now.. I am now using Total Media 3.5 which works but not as well as Media Center so I would really like to get the set up to complete...
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Jun 19, 2012
Any attempt to download and install this tool results in " This file does not have a program associated with it for performing this action. Please install a program or, if one is installed, create an association in the Default Programs control panel."
I do not get this error with any other program I attempt to run, or download and install. I need to create a bootable usb drive or dvd to do a upgrade repair of my 7 installation. My original windows 7 DVD does not contain SP1. I have downloaded the SP1 iso and just need this too to work.
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Jul 16, 2009
I can't install Windows Live. The installer keeps rolling everything back after 99% of the process. For the first time it failed it only installed MSN and Mail and the rest was rolled back. Since then it doesn't download the installation files any more as the old ones are stored somewhere on the disk and it uses them for the installation. Guess the problem occurs because the installation files are corrupted but how do I force the installer to download the again? Looked everywhere and can't find the place where the old installation files are stored...
Just in case, the error i'm getting after the roll back is:
'try installing win live programs again. progs were not installed because the installation was cancelled. aborted: 0x80004004'
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Sep 2, 2011
1. Same computer in my signature/specs except for the optical drive.
2. Hardware passes Windows 7 compatibility test.
3. The install DVD can be read properly. Creating an ISO image of it works perfectly. No read errors on the disk itself.
4. The optical drive is practically brand new, the cable is brand new, never had any I/O errors using this drive.
5. RAM passes MS memory testing 6 times. 0 errors.
6. Windows 7 Ultimate install fails at the same point, during file unpacking, 3 times. Says files are missing or corrupt.
The install disk was created at home from an ISO download, student licensed Windows 7 Ultimate, 32 bit but I don't think that really matters. See #3.Is there anything else left to look at? Any ideas why this won't work?
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Feb 9, 2010
So I have searched around and none of the solutions worked, but let me get to the basics:
DFI LanPark DK 790 FX Motherboard
3.2 GHz AMD Athlon X2 64 bit processor
4 GB DDR2 RAM
Nvidia GeForce 8800 GTS Video card with 720 MB Ram
Hard drives:
Western Digital Raptor @ 70 GB (going to be used as the OS drive)
Western Digital Caviar @ 80 GB
Maxtor 120 GB IDE drive (the other 2 are both SATA drives)
Sony DVD R/RW Drive
using onboard audio
Okay so I am running a fresh, clean install (the only "information" is on the IDE drive, and that's my backup for iTunes and Steam) using the Windows 7 Ultimate DVD. The DVD kept hanging @ "completing installation", so I took it to my laptop, and using the instructions on here, made a bootable flash drive.I just tried completing installation from the bootable flash, and it still hangs at that step.When it hangs, it's in a locked up state.. I can't even press Shift + F10 (nothing happens). Also, the CD correctly makes the "System Allocated" section on the drive. Also, i removed all USB drives, and am running both a PS/2 mouse and keyboard.
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Jan 14, 2011
My laptop was running windows 7 and then crashed. It was getting slower and slower, then crashed during a virus scan in safe mode. After that, it wouldn't boot up windows. It said something like disk error, press ctrl alt delete to restart. Safe mode doesn't work either. So now I'm trying to reinstall windows 7, and the installation fails when at expanding files. It says the files are corrupted and can't be installed. I've tried 3 diff windows 7 cds. It gives errors at different points during the expanding every time. Now its just hanging at expanding windows files (0%). Its been here for 20 mins so far.
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Feb 13, 2012
Ok so after years of running XP, I finally got an external HDD to back all my crap on and Windows 7 Ultimate. I backed up all my stuff, ran the win7 DVD through start up, reformated my hard drive, installed windows 7.
It installed fine, rebooted a couple of times through the install, finishes, and logs me to the desktop. Its all working fine, I can use the net etc. I shut it down to restart it, and it doesn't start back up. It gets to the bios window where it decides to start off the dvd or hdd, just prior to where it should normally change to the 'windows is loading' screen, and just sits there, blinking and doing nothing.
I've done three installs, I took out the hard drive, reformated it with another computer, made sure it had a ntfs file system, everything, it's working fine. But every single time I install windows 7, It logs me into the desktop for the first time, I can do everything fine, but then if I Shutdown or restart, it hangs on the screen prior to windows loading. I can't even choose a boot option.
I've seen some ideas on other forums, pulling the power out, resetting the bios/cmos, changing boot sequence, unplugging all non-essential hardware.. nothing. It's like as soon as I install windows 7 my hard drive isn't there anymore.
Specs:
Abit AX78 - Latest BIOS version
AMD 9950 quad core 2.6
4GB DDR2-800
ATi HD 5870
Western Digital 500GB
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Nov 26, 2012
It's my daughter's computer. A little e-Machine, 250G HD, Windows 7 32-bit on it. Out of nowhere her computer wouldn't boot up. I can get it to try to boot using the Windows disk, it gets so far, and then the repair fails saying:
The file or directory C:/Boot is corrupt and unreadable. Please run chkdsk utility.
I try to re-install. she had backed up everything on my external just days before. It gets near the end, and then the same error comes up. I cannot get into anything else. Nothing else will load. I don't even know how I can run chkdsk. Unfortunately the computer is about three years old and she can't remember the specifics except there is only one HD in it. She had no internet at her place so it's not because she suddenly installed something. She was using it to watch movies and listen to music mostly. I'm at wits' end, can't figure it out.
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Jul 11, 2012
I am performing a clean install of Windows 7 64bit Home Premium with SP1 integrated on a Dell Studio XPS 8100, and after the first reboot during installation, I get a message "Windows could not configure one or more system components. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation." This is a 64 bit machine. Was running Windows 7 64bit Ultimate until yesterday.
Tried partitioning/cleaning/wiping the drives in so many ways I couldn't even count, including "clean all" from repair disk, booting to ubuntu live cd and making sure no rogue filesystems/partitions exist, letting windows installer create partitions, precreating the partitions in diskpart/ubuntu. Have tried several iso's and several cd's/usb drives.
Messed with some bios settings, but to no avail, and made sure my bios was up to date. Downloaded drivers from dell and loaded chipset drivers pre-installation just in case. Have removed all extraneous devices from system excepting the keyboard, mouse, HD, CD-drive, and video card. The 32bit version of Windows 7 Home Premium installed completely fine, with no issues whatsoever, even without pre-loading the chipset drivers.
System Specs:
i7 870k
8GB 1333-MHz DDR3
Intel H57 Chipset
Two regular old 7200 Western Digital drives
GH50N CD-DVD Drive
GTX 560ti
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Aug 4, 2011
I have an HP Deskjet 1220C printer connected to my PC running Windows XP. My laptop is running Windows 7 64-bit. When I connect the printer directly to the laptop Windows Update finds and installs the driver, no problems. However, when I connect to the printer over the network, Windows Update fails to install a driver.
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Aug 10, 2010
My Canon LiDE 600F scanner is failing to install on Windows 7 (64bit) (version 6.1 build 7600).
This scanner works fine on WindowsXP, however.
I spoke Canon about this and they obviously get this complaint all the time and they say that their drivers (which they have failed to up date ) work "just fine" and that it is a problem with Windows 7 itself and that I need to speak to Microsoft (!)
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Nov 8, 2012
I have been troubleshooting an error with both my WIRED Internet Connection and AUDIO since installing Windows 7, over a previously running XP SP3 OS on the same Comp.I have 3 desktops running through this working connection (Router) with no problems. If I connect directly to the Modem, no problem on the internet.Through the Router, my computer retains its connection one way, cmd. ipconfig /release, ipconfig /renew.This lasts for a period but if ever awaking my comp, the yellow explanation mark returns and i repeat the command.Audio is also not working. I know its likely a driver error, NIC Card, maybe, but its an old comp we put together, what specs do you need to resolve this matter?
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May 7, 2012
I have tried to install this update six times today (07/05/12) after it was flagged as an important update this morning. Looking at my update history it also failed to instal on the 18th October last year but it has not bothered me since and i have not noticed it until now. Of the seven attempts I had the following error codes from earliest to latest : 800B0100, 80246007, 80010108, 8024200D, 8024200D, 8024200D, 8024200D. I have followed advice from MS running KB947821 and FIX IT also disabled my Norton 360 firewalls and auto protect but to no avail. Also I do not have a DVD with Windows 7 as it was not supplied with my PC and I don't want to restore my computer and lose all my installed software.
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Feb 26, 2011
I recently built the computer that I am on and installed Windows 7 Ultimate 64-bit Everything's been working great and no updates have had issues installing until SP1 came out today. It fails every time with error code 80004005, unknown error. I am fairly certain that it is due to the Windows Mail hack. Unfortunately, I've already tried running the System Update Readiness Tool as well. As for trying the service pack install again, I have tried it multiple times, both through Windows Update and the full installation package downloaded from microsoft.com.
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Mar 8, 2010
Hardware Canonscan LiDE 600F / Windows 7 x64 Pro?I have tried to install "LiDE 600F Scanner Driver Ver. 12.1.2 (Windows 7 x64/Vista64/XP x64)" lide600fvst641212ea15.exe (version:12.1.2 Size:12.19MB Posted:10/19/2009). But although it SAYS that it has installed correctly, TWAIN does not fire up and I am unable to use the scanner. It also makes a weird noise through the computer's loud speaker going "dee-dum" every 2 seconds.(Fwiw, the sound is like two low-ish frequency guitar strings being plucked, about 1 octave apart).Also in the Control Panel unders System the scanner dialogue is disappearing and refreshing every 2 seconds as well.It sounds to me like something is rejecting the driver, but not showing any error message to screen.- Is there any way to (permanently) "give permission" to the driver to run?
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Mar 14, 2011
Tried pretty much everything apart from a format, which is looking like a good option.The readiness tool produces the following error and no fix ont he net has resolved this issue so far. Renaming Software Distribution folder - NopeMicrosoft Fix it - NopeRe registering windows dll files - NopeNothing works same old thing and this is a the ISO off the website / WSUS update or a exe file. Windows 7 32bit Prof[CODE]
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Apr 21, 2012
Windows Update installation of Win7 SP1 (updating existing version of 6.1.7600.16385) reports the install as successful until reboot, then says successful and unsuccessful in the same dialog box. Error ID is 80242016. Subsequent run of windows update shows SP1 not installed. Problem repeats, even after following all steps in troubleshooting, including running the recommended hot fix for KB 947821, troubleshooting, & turning off anti-virus. Also, the windows update troubleshooter identifies my system as AMD64 architecture even though it is Intel I7 2600K. System infomation id's the CPU correctly. System MB is ASUS P8P67 PRO, 16GB memory, AMD Radeon HD 6800 Series video card.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42
[Code].....
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Jun 22, 2012
Version 14 uninstalled, Version 15 started installing at approx a 88% an RP desktop icon (a box with a bow..a free RP gift !!) appeared, then at 92% everything just stopped, the Icon disappeared....nothing !!Attempted reinstall from real.com numerous times with exactly the same affect !Carried out RP Instuctions to set User Accounts to ONCarried out RPinstructions C/Progs/Real file delete, still no uccessDid a Windows "Fix It" to rectify fault....no successTemp files removed.....still no go.Upon every download a new Real File appears in C/Progs......I removed the previous prior to each fresh download
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Feb 22, 2011
I recently built the computer that I am on and installed Windows 7 Ultimate 64-bit in December.Everything's been working great and no updates have had issues installing until SP1 came out today. It fails every time with error code 80004005, unknown error. I am fairly certain that it is due to the Windows Mail hack, but any attempt to restore the files back to the original versions (I've tried copying them from another machine and sfc /scannow) have not resolved the issue.On another note, I've read that the same error came up when people did service pack installs for Vista. I have attempted many of the "best practice" fixes for these cases - disabling services, antivirus, startup entries, etc., but this has not resolved the issue, either.
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