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Aug 29, 2011

I just restarted my computer and for some reason it gets stuck on the logo screen. I restarted it a few times and nothing happened, so I ran the Startup Repair tool. Here is the start of the log: Code: Startup Repair diagnosis and repair log.

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I then tried the following troubleshooting:
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2) Inserted the installation disc that came with the new keyboard. I window popped up saying that the program (intelliType) cannot be opened because it is being blocked for compatibility issues. (that is all it said-no cause stated). Restarted computer and tried it again-same outcome.
3) Downloaded the latest driver from the Microsoft website . I made sure it was the exact format for my computer (Windows 7, 64-bit, Keyboard Version 2.0). Installed it fine. I am able to open the intellitype program and configure the various key functions. No response from keyboard though. Restarted computer-nothing changed.
4) Uninstalled (what I could) the Logitech software SetPoint. From my perusal on the internet, it seems it is a very difficult program to uninstall. I deleted the folders from my c: Drive. It was not listed in 'Programs and Features'
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I even tried rebooting with the old keyboard disconnected but I am forced to plug it back in eventually as I have no other way of typing. The keyboard is recognized in device manager (Microsoft Hardware USB Keyboard, Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro), Microsoft Mouse and Keyboard Detection Driver). Currently, the IntelliType software is loaded and the SetPoint software uninstalled. Could it be a faulty keyboard?

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My hardware id's are
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I went to the BIOS and my HD was the first boot priority. I'm a total noobie when it comes to computers.

I have an ASUS K52F-BBR5 Notebook. Could my HD be corrupted or is there a way to fix this? I'm currently finding my installation disk to see if I can do a startup repair.

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