Windows Freezes At "Install Windows" Screen
Nov 11, 2011
I just built my first PC ever. After finally getting everything up and running, I made it into the BIOS! I was so excited. Within the BIOS, I'm able to navigate through well with mouse and keyboard and having no video/graphical hiccups.However, while attempting to install Windows 7 (from DVD), I am experiencing a "freeze" at the very beginning of install at the "Install Windows 7" screen. The image displayed on the screen when it freezes is a blue background with a window containing drop down menus for language and time preferences. When attempting to input into the keyboard or utilize the mouse, I get no response on the monitor.
I've double and triple checked all of the cables and such. Do I start removing parts now to get it down to the barest I can? I have no on-board GPU so I must keep the video card on. Also, I'd imagine since I am booting from CD/DVD drive, I must keep that hooked up, as well as the HDD since that is where I'm installing. I have 2 x6GB of RAM, so maybe I take one out and try that, alternating each stick to see if there is a problem?
ASUS M5A97 Mobo
AMD Phenom II x4 955 BE w/stock cooler CPU
Sapphire Radeon HD6870 1GB GPU
8 GB DDR3 G. Skill RAM
Lite-ON OEM CD/DVD
Seagate Barracuda 1TB HDD
Corsair Builder Series 500W PSU
Cooler Master Elite 310 Case
Using an ACER LED Monitor and Logitech USB Wireless Keyboard/Mouse Combo.
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Jul 18, 2012
I am building a computer for my parents and, after reaching the "starting windows" screen and the logo popping up, it hangs. Before this happened I was able to reach the configuration screen after that, but the hard-drive was connected incorrectly. After I connected it right, it started freezing. Here are my specs:
Intel Pentium G850 2.9GHz Dual Core processor Radeon HD 6670 BIOSTAR H61MLB LGA 1155 Micro ATX motherboard 8gb G.SKILL 1333 MHz RAM Western Digital Caviar Blue 500gb 7200 RPM hard drive RAIDMAX 450W power supply LITE-ON blu-ray combo disc drive Creative Sound Blaster audio card Windows 7 Home Premium
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Sep 6, 2011
I was trying to install windows 7 on another volume in my windows xp machine. I don't know if I was supposed to change in BIOS to the new volume or not, but I didn't. During the installation process when windows 7 rebooted the first time, it hangs at the mainboard splash screen. I'm on another machine right now, so I borrowed this data from a recent post:
System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 8800 GT, 512 Mb
Hard Drives: C: Total - 28003 MB, Free - 11849 MB; D: Total - 29996 MB, Free - 8332 MB; E: Total - 180464 MB, Free - 84723 MB; F: Total - 38154 MB, Free - 15970 MB;
Motherboard: Foxconn, 45CMX/45GMX/45CMX-K, , UYRL81513187
Antivirus: AVG Anti-Virus Free Edition 2011
The computer now also has two new Hard Drives:
I: Total - 200000 MB, Free, (appx) 190000 MB
J: Total - 800000 MB; Free - 800000 MB
It's on HDD "I" that I was installing windows 7.
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Aug 16, 2011
I've recently built my first gaming PC and am having trouble installing windows 7 ultimate. Whenever I try to boot from the cd, it loads the Windows 7 files, then freezes on the first screen of the install wizard Unlike this image however, I have no cursor and there seems to be no response to keyboard input. This is in contrast to when I open the BIOS menu and both mouse and keyboard work[CODE]
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Jan 6, 2010
After recently building a custom PC, I am doing a clean install of Windows 7 (64 bit) and all goes well through the installation process (loading, expanding files, etc) except when after the 2nd restart when it starts up for the first time. It freezes or hangs on the black âstarting windowsâ screen (the one with the new colored windows logo).
I have tried installation a number of times, including with a bare bones configuration (2 Gb RAM, 1 HDD, 1 DVD Drive, GPU, and all other peripherals disconnected) and still the same thing happens. I have also tried the process using the VGA cable instead of the DVI.
I was able to successfully install XP after failing to install Win7, so I don't think my HDD is bad. I am also using a PS/2 Keyboard
System:
CPU: Intel Core 2 Quad (Q9650) 3Ghz/1333Mhz/12MB
MBoard: Asus P5K-E
GPU: Sapphire HD 2600XT
HDD: 2 x WD 640 Gb 7200/32MB/SATA 3.0Gb/s (Caviar Black WD6401AALS)
RAM: Mushkin 4Gb DDR2 SDRAM (2 x 2Gb)
PSU: Antec NeoPower HE550w (ATX 12v)
OS: Windows 7 Ultimate (64 bit) OEM system builder pack
All components were purchased new from Newegg. I also have some peripherals: 2 DVD drives, Multi card reader, extra USB, firewire ports, wireless LAN card (although I disconnected those for the initial install attempt).
Any help or advice would be greatly appreciated. I am really at a loss to figure this one out. Could it be something to do with my video card driver? (Do I need to install that in the BIOS?)--I can see everything fine on my monitor though.
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Oct 6, 2012
I have a new computer build and when I load win 7 pro out of the box it freezes on install at the install screen/language to install etc. I have tried everything that I know of specs on computer asus p9x79 pro, 32gb gskill z series ram 1600mhz, cxrucial 512 ssd, intel 3930k cpu. I have tried 1 stick of ram also tried bios in default state with all auto settings, I have another copy of os that i tried it does same thing
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Dec 23, 2009
I just got Windows 7 Pro 32 bit as a early Christmas gift and was excited to try the new OS. I have been running XP pro for years and my current system works great. I backed up my files and tried to load it on a RAID 0 configuration. It started just fine then it got to the splash screen and froze. After about ten minutes I realized this was not normal so I ejected the disk and it moved to the next screen which is the windows wallpaper.
It said windows is starting up and froze again and continued to freeze throughout the process. I did a custom install. I repeated the process until it started to expand the files then nothing. It said it couldnt recognize my hard drives. I deleted all raid partitions and rebuilt the raid array. I tried to reload it again and still nothing. I reloaded XP then ran the installation disk. It loaded up Windows 7and after several ejects Windows 7 was running. I tried to load Office 07 and it wouldnt load. The CD sounded like it was working but it seemed like the disk could not be recognized.
I downloaded all the updates and correct drivers and Office 07 still wouldnt load. After several hours and repeated attempts to get it working right, it crashed. I have not been able to get it to work at all. I tried again to load Windows 7 but I gave up thinking I am missing something but I dont know what. I have since loaded XP back up and I am looking for any help at all as to what the problem might be. I ran the advisor and it said my system can run Windows 7. The Mobo disk has an updater but there were no new bios files available. I am stuck. My comp specs are below, maybe it might shed some light on the problem. Any and all help is greatly appreciated.
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Sep 29, 2010
It all started when I decided to upgrade to Windows 7 x64 from my Vista x64. I had nothing of importance on the computer, so why not do a clean install and start fresh? It installed fine and rebooted several times until the computer had the Setup Is Checking Video Performance, it froze on that screen. I had to reboot it and now here is my current issue.....
Installation is going fine, goes to Completing Installation and then reboots..Then shows a black screen with blinking cursor for 5 minutes. Then restarts itself and has Windows Recovery Error. I chose Start Windows Normally and it goes to Starting Windows screen with the logo. I've tried letting it sit there for 30 minutes until it restarts itself and states..Windows failed to start. A recent software or hardware change may be the cause..etc etc..
So basically it's just a constant cycle of Starting Windows screen and Windows Recovery Error screen Unless I press f10 to go into the Boot Options.
Gateway FX4710
Intel Core 2 Quad Q9300 / 2.5 GHz
6GB Ram / 667.0 MHz
NVIDIA GeForce 9800 GT / 512.0 MB
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Sep 26, 2012
Windows 7 hangs up on start up and after about 10 minutes goes to password. Once the password has been entered it goes to Welcome. the Green circle to the left of the W rotates and then stops.
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Mar 28, 2012
As of about 3 days ago my Dell Inspiron N7010 (Windows 7 Home Prem 64bit) fails to boot up. It gets to the initial Windows screen before the login screen and freezes, then sends me into Startup Repair. [code] I've tried running the diagnostics and get no error codes. I've tried restore points, memory diagnostics.. pretty much everything except factory image, with no success. I have a lot of government programs installed on this laptop, so.
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Nov 4, 2011
Acer Aspire AS5741-5763 15.6" Laptop (2.26 GHz Intel Core i3-350M Mobile Processor, 4 GB RAM, 320 GB Hard Drive, Super-Multi Drive, Windows 7 Home Premium 64-bit) Mesh Blackmy acer laptop gets to the start up windows screen and then it freezes on this[URL]his is a picture of how it freezes)
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May 3, 2011
My laptop was working fine the other day and then all of sudden that same night my laptop would no longer load. It will always freeze at the Windows 7 welcome screen. The loading circle just stops spinning.I did not install any drivers or programs that day or even the past few days. Here is some info on what ive tried.
1) Safemode works without a problem.
2) However, safemode with networking still freezes. It will get past the welcome screen but then freeze after about 10 seconds
3) Ive tried doing alt+ctrl+del while booting in windows but it will still freeze. For some reason, I was able to get past the welcome screen but then it freezes like a few seconds later.
4) Ive tried restarting from safemode. It will still freeze at Windows 7 welcome screen
5) I had a password but then removed the password and enabled automatic login
6) The last thing Ive tried is to use chkdsk /f. I couldnt use it while in cmd so I allowed checkdisk to start when I restarted my computer. Checkdisk ran and gets stuck at 57% during phase 2, index searching. Now I cant even get to Windows because any hard shutdown and restart brings me automatically back to chkdsk. FML.
7) I need to try startup repair utility but I do not have the windows 7 installation CD handy at the moment. That also rules out windows repair.
Possible causes:
1) My HD may have become damaged during in transit. I had to bring with my other gear on to a plane
2) My windows 7 build may have expired. Probably not likely as it was working fine that same day.
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Jan 28, 2012
whenever I turn on my Dell XPS Studio 13 laptop I get onto my log-in and it asks for my password. When I do enter it, the display "Welcome" shows up and I get stuck there. I've been looking at the forums on the page for similar problems and here is what I can say about the situation so far, Booting my laptop on Safe Mode (with Networking) works fine. Tried disabling networking, sound, and wireless devices in device manager did not work.
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Oct 18, 2012
I have a 7 month old Gateway desktop I got from Best Buy. Not long after getting it I replaced the power supply and put in a graphics card, no problems whatsoever. I didn't plug or unplug anything, but this morning I tried to turn it on and it sticks at the black screen with the logo, the logo will do the small wave thing and pulse but the computer won't go past it. I have tried recovery, repair, memory repair, and CHKDSK, all say they can't fix it automatically. Safe mode doesn't work and gets stuck while trying to load the files for it.
I took out the PSU and GPU and put back in the original power supply and it didn't fix it (not good with hardware so don't laugh if that sounds stupid). It did not come with a Windows 7 repair disk. I don't want to take it back and trade it in because I have files on it I want to keep, is there anything else I missed that may fix this?
Specs are (general as I don't know specifics):
Windows 7 Home Premium 64 bit
i5 2320 CPU quad core @ 3GZ
8 GB RAM
Radeon HD 6770 GPU (Intel HD now that it's taken out)
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May 25, 2012
I am sorry to bother you but my PC whose OS is Windows 7 Ultimate x86 froze on the 'welcome' screen today! I freaked out and tried everything I could to make it work, but I couldn't. It only runs under Safe Mode which is making me go crazy. I already tried Start Up repair and obviously didn't work!
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Jun 22, 2012
I'm using Windows 7 32 bits, and had no trouble till yesterday. For a year and so, always update and have no problem. But last update made computer go crazy.It did no turn off by herself, it took more than half an hour, so I turned it off pressing power button. After that, when booting, it shows users screen, enter pass and it freezes in the "welcome" screen, with the little think turning arround forever.So far, tried with safe mode. Thing is, VERY weird, it never happened beforme to me, even on XP, there is NO chance of a previous good cofiguration. So, when I try to go back to previous state of those beautiful updates, I cannot, for there is no chance. I don't know why, seems like it was turned off. When xp user, had so many time system back that way.
Also tryed changing to "backup" files of SYSTEM and SOFTWARE, in :WINDOWSSYSTEM32CONFIGREGBACK I don't know if doing it right, apparently not =P copied back files from that directory in system32config and restarted, but same thing happens.I am using the same machine to post this, with another HD, so I think that it's no hard problem, otherwise, I wouldn't be able to use it. Runs games and stuff, so it's OK I guess.Also tryed, before, CHKDISK and defrag.Now I have the "good" disk, from where I boot, and the other connected, and can access to old Windows, and disk itself, so, I guess too that the HD works fine.
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Jun 24, 2011
I have an acer aspire one d255 and recently used a anytime upgrade key and got windows 7 ultimate it worked for a couple days now when i turn my computer on it goes to a black screen and freezes after the welcome screen cant go into safe mode or desktop and takes longer than normal to get to the welcome screen?
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Jul 6, 2011
I've been having this issue and have been unable to fix it so far. I can get into my computer in safe mode but have not been able to get on normally without it freezing on the windows logo screen. I tried running various tests which have failed and even reinstalled windows (upgraded so I wouldnt lose data) but that failed as well. System repair doesnt work either. I have no idea what could be wrong.
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Feb 13, 2013
Sometimes, but not always, when I am restarting or shutting down my computer Windows freezes at the Shutdown screen, the little circle thing just stops spinning and nothing happens. I just built this computer a few days ago, installed every possible update/driver. Not very savvy when it comes to BIOS stuff or whatever the root of this issue is..
I am running the following:
Gigabyte X77 UD3H Motherboard
Intel 3570K
Corsair Vengeance 2x4GB Memory
GeForce GTX 660 GPU
Windows 7
Only programs outside of stuff that came with MB, GPU, etc is League of Legends. I noticed Easy Tune 6 was installed with the MB disc, messed around with it a bit but read bad things so deleted it. Thats all i can think of..
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Aug 29, 2011
I recently reformatted my hard drive and reinstalled windows 7 on a computer that's been having freezing problems.After I installed my display driver for my video card, I can't get past the welcome screen after I log in.I can boot up properly in safe mode, and when I disable my video card in my device manager, then I can log in fine. I haven't made any hardware changes since I first built the PC and I've tried updating the drivers to a later version.Is there anyone that's had or problem like this before or know of a solution?Specs are as follows:* OS: Windows 7 Pro 32-Bit* CPU: AMD Phenom II x4 925* Video Card: nVidia Geforce GTS 450* Power Supply: Corsair Builder Series CX430* Hard Drive: Seagate Barracuda 7200.11
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Apr 17, 2011
I recently built my own desktop. Not my first build but a relatively new builder. Everytime I am on it it freezes up and restarts itself and goes into the black windows recovery screen. My new build was fine and now all of a sudden I am having this issue.
Windows 7 ultimate 64 bit
AMD 6 core 3.2 phenom
2 x4 gb gskill ram
64 gb crucial ssd (has the operating system on it)
500 gb western digital hard drive
ATI radeon 5670 iceq graphics card.
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Jun 12, 2009
A while ago i dual booted windows 7 onto my vista running laptop and it works perfectly. It is a huge improvement on vista, it is faster, better designed and its new features are very useful. Because of this success I know am trying to dual boot it onto my xp running desktop. Unfortunately it doesn't seem to like it.
I have used the same technique that i did on my laptop to install it. I have burnt the iso file onto a disk and run that disk while the computer is running. Checked for online updates and done a clean install. The installation works fine and quite quickly until it comes to the first restart. It restarts and I select "windows setup" on the bios screen as apposed to "an earlier version of windows" which is my xp partition.
It then changes to the starting windows screen that happens just like on my laptop, except the windows logo never materializes and it stays as a black screen with the words "starting windows" on it. i have left the computer on overnight and no change. I have tried reinstalling several times with no luck, both using the same method as before and booting from the disk at startup. Although when I boot from the disk it just skips straight to the same frozen windows startup screen.
I have downloaded the windows 7 adviser software but the program cant seem to make its mind up. Sometimes it announces that my graphics card cant run windows 7 aero and sometimes its fine. I have checked the windows 7 specs and my graphics card appears to meet all the requirements, both dedicated memory and direct x 9 support.
Here are my pc specs:
Dell dimension 5150
XP professional sp3
3ghz intel pentium 4
5 gb RAM
Radeon x300 SE 128mb hypermemory
direct x 9.0
creative SB live! 24-bit
160gb maxator SATA HDD
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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Nov 2, 2012
I try to start up windows after entering my password at the screen it loads for a while then i am faced with my desktop background and icons show up. If i move my mouse cursor to the bottom taskbar to click start it has the loading circle. If i click anything on my desktop that wont work either. i tried several things but i dont want to fresh install as i have tons of data and files that i need to keep otherwise i would have just went ahead with the fresh install. The things i tried were
1. tried system repair, but i get this "windows cannot repair this computer automatically"
2. I just tried sfc/scannow and I got the following message: There is a system repair pending which requires a reboot to complete. Restart windows and try sfc again.
3. i then did the scanow offline command i found it said scanning and then after 20 min i get this "SFC Windows Resource Protection could not perform the requested operation FIX''
4. Memory tool but i can't see results because as soon as i sign in it freezes
5. ctrl,alt ad del dont work screen goes black then i wait till a message pops up and click enter then it brings me back to the desktop
6. i scanned pc with avg and malawarebytes no viruses.
I called dell but my protection ran out 2 weeks ago and they want 270 for software help i really dont have that type of money as the mortgage gets taken out and im a little behind if not i would have went that option. If you need more infor write in the thread and ill try as i cant really access anything on the pc.
the computer im using is a dell xps 420 ram 4gb hdd 1tb
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Feb 7, 2012
Windows 7 freezes as dots begin to come together, 2 tiny dots (red & yellow), then goes to black screen. Startup repair boots to light Microsoft logo. Won't boot from 3 recovery dvds, or reinstall, goes to same screen. Gateway DX4320, AMD Phenom II, Stock hardware
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Mar 6, 2012
i'm running windows 7 prem home....computer was working fine a couple of day ago, suddenly it would get stuck on the welcome screen for awhile, then eventually goes to the home screen. nothing works on home screen, start, no desktop icons, nothing but a blue circle spinning.....can't get to task manager. works great in safe mode and my daughter's side work fine, it's my side and the guest account not working properly....did not install anything new, but i did uninstall avg anti virus....so when you try to log on the home screen gets this error message "C:windowssystem32cmd.exe"...[URL]
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Apr 16, 2012
It just started Friday night, and I don't why it started, or I can't fix it. I tried reinstalling drivers for my keyboard, I tried disabling "Debug" in System Config, and even tried System Restore.
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Nov 29, 2012
I just picked up a used Samsung Series 3 Laptop and had an issue with the keyboard not working properly. While reinstalling some drivers the computer re-started itself and then proceeded to freeze on the "starting windows" screen. I tried to run the windows repair option, it boots into a green background which says'please wait'...well I waited and waited and nothing happened so I kept retrying it. Eventually I left this on for a half hour or so and it actually finally went into the windows repair option!
I chose to re install windows from the partition and thought everything was fine, it went through the downloading and installing of those files and restarted, froze on the 'Starting windows" screen. I left it there for 40 mins plus, thinking maybe it just needed time, the only thing it did was reset itself after 30 or so minutes and froze again. I tried going into Bios and resetting the defaults, I don't even care about the keyboard not working anymore, I just want to get the computer functioning again!
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May 2, 2011
A few days ago, all out of the blue, my PC started to freeze - at that time with VISTA installed. I tried to restart and it froze again, just after a couple of minutes. Tried again, again, again and again. With the same result. Without getting any further I tried to install Windows 7 to get my PC up and running again. Formatted all of partitions to get a fresh and clean start. and it froze again, within a couple of minutes. Now I suspect it may be caused by a hardware problem? What is there to do? What can I do? I`m far from a PC-expert, I HP is somewhere between 1-3 years old I think, and I`ve never encountered this problem before, on this PC or any other.
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Oct 20, 2009
I just got the windows ultimate 7 64 bit disc from Microsoft the other day. I have been trying to install it on my computer and everything goes well until the second reboot. At this point the computer freezes at the windows 7 splash screen. The 32 bit version installs perfectly without any problems.
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Oct 20, 2011
My Gateway runs great until a restart is requested by me or a program. A few days ago, it would restart just fine. When I select Restart, the computer appears to shut down fine, it beeps to restart, the Windows 7 screen begins to open but it freezes with three colored dots on the screen. It always stops in exactly the same place.
If I kill power, then boot again I get an offer for Windows to repair itself. If I let it, it cannot repair. If I select Boot Windows Normally, all is well. Except for this one problem, things are really running well. Odd. I've run Chkdsk, SFC/ SCANNOW, and PC Pitstop Optimize3. Nothing finds a problem or fixes anything.
System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 965 @ 3.20GHz, Intel64 Family 6 Model 26 Stepping 4
Processor Count: 8
RAM: 12279 Mb
Graphics Card: ATI Radeon HD 4870 X2 , 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 875155 MB; D: Total - 953866 MB, Free - 824991 MB;
Motherboard: Gateway, TBGM01, , U00B092001094
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Disabled
Avast/Comodo
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