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Nov 18, 2011

It is occurring on my Dell Studio XP - running Win7 Pro. Intel® Coreā„¢ i5 CPU 650 @ 3.20GHz.

I'm trying to back up to ext hdd. But however I connect one, I mean to whichever usb port, win explorer fails to pick it up. Although the machine does play a sound so I would have thought it would be recognising it at some level.

The problem is not the hdd. I've tried with two different hdds both of which work with other desktops.

This morning I tried the troubleshooter from Control Panel. Result (copied from troubleshooting report) was as follows:

Issues found Hardware changes might not have been detectedHardware changes might not have been detected Detected Scan for recent hardware changes Completed

Potential issues that were checked Windows Update configured to never install driversWindows Update configured to never install drivers Driver updates aren't automatically installed when detected by Windows Update. Issue not present

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hyperlink to screenshot

http://i628.photobucket.com/albums/u...g?t=1260273548

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