Windows 7 Can't Locate Files On An External HD
Oct 7, 2011
For 5 years I had good service from an orange top Toshiba laptop but have now upgraded to brand spanking new black top Toshiba laptop ... Oh, you need the technical stuff as well!
-Old: Toshiba Satellite M50 series (Windows XP Home/MS Office 2003 Pro).
-New: Toshiba Satellite M745 (Windows 7/MS Office 2010 Pro)
-Migration of data: Seagate external hard drive.
I have religiously backed up all data files on a routine basis and checked for function and accuracy before disposing of the trusty orange M50.I now have the sleek black M745 up and running and with the exception that I can't get my head around the differences between MS Office 2003 and 2010, all seems to be well apart from one particularly nasty 'showstopper'.The new laptop can't open any of the files, MS or otherwise, stored on the external HD. Although I can see the files on the HD and am told that there is data in the files, I get the message that the file path cannot be found.The vast majority of these files are MS Office documents, power-point files and Access databases (created in MS Office 2003). However, movie files also receive the same message.
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Oct 21, 2012
I recently did away with Windows Vista and went to Windows 7. I did a total backup to an external hard drive and now I am trying to retrieve the backed up files pertaining to my windows mail and I am currently using Microsoft Outlook located in Microsoft Office 2010. How do I locate and transfer to current windows mail system and what kind of file extension do I look for?
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Apr 4, 2012
Whenever I run a scan, my antivirus cannot scan about 40! files , because they are password protected.I have NEVER used password protection for any file on my PC, plus, I can't LOCATE those files?
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Jul 10, 2010
I have my sensitive files and data stored in either a USB or external drive. When these files are opened for viewing and editing (using Excel or Word) , then resaved back in the External Storage Media, will Windows 7 or any other Win OS for that matter retain the info somewhere in the computer that I use for editing after I exit the program ?
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Aug 31, 2011
As a complete newcomer to Win 7 I've just copied my Favorites from my XP system onto an external hard drive. I can now see the hard drive in Win 7 but I can't see how to copy the files to Favorites.
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Nov 11, 2011
i used windows back up last night and came down in the morning to see that a file on my computer, which was labeled the same as the back up, is missing, although should i use the search function, i can still run them, such as SC2 which was on there as well as alot of other important stuff?
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Jan 28, 2012
I have a 30 GB file on my desktop and I want to move it to an external hard drive. In Win 7 it just won't go! Cut/paste, move to, nothing. How can it be done?
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Mar 21, 2012
I just got a new laptop with Win 7. The computer sees the Iomega external drive, and tells me how big it is, how much space I have on it, but won't let me see the files.
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Oct 28, 2011
I decided to move of my music files onto one external hard drive. The drive (FAT32) has a capacity of 372 Gb and properties show 58.9 Gb has been used. However I can only see 5Gb of files - the others are taking up the disk space but I just can't see them. I've tried searching, refreshing, etc. how I can gain access to the files?
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Jun 16, 2012
I have a 500gb segate usb drive. I can't move or delete any size file. What can I do. It use to work ok on same system.
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Mar 26, 2011
I am not able to copy files and folders to external hard drive or flash drive. I get the message 'you need permission" etc. But on the same laptop, in vista
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Mar 16, 2011
how do I fix this??... I tried downloading a patch from here [URL]
but I keep getting error messages when I try to install it
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Jul 30, 2012
can I copy data from my C: to an external drive in Windows 7 recovery environment using the command prompt.
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Feb 13, 2011
I just installed Windows 7. How do I shut off the feature that asks me to take ownership of every individual folder in my music files from my external drive before I can open them and add them to my media player library? I just want to add them the way I used to in XP or better yet just drag and drop the main folder into media player.
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Jan 26, 2012
a number of backup copies of large files on external USB-connected NTFS drives differed from the source versions still on my hard drive. I also discovered that I could reproduce the issue with newly-copied files.Here are the specifics of the issue, following a series of experiments:
- On my system, copies of large files, files typically larger than 500MB, are corrupted (altered) roughly 30% of the time when copying them under Windows 7 64-bit to USB-connected NTFS-formatted external drives.
- No error occurs / no error message appears during the copy
- The file size of copy is always identical, whether or not data was altered during the copy process.
- File differences are confirmed via either the command-line "FC" command or a utility such as WinDiff
- The issue impacts copies made via the Windows GUI -OR- via command-line copy or xcopy
- The issue occurs with multiple external USB NTFS-formatted drives, no matter what make or model.
- Subsequent attempts to copy an affected file will ultimately yield an identical copy. This would seem to rule out interference by an external program such as an anti-virus program (and the only AV I am running is Microsoft Security Essentials)
- The USB drives involved pass error checks, and copies made to these drives on other (non Windows 7) systems produce identical copies
- So far, the third party utility "TeraCopy" manages to consistently produce clean copies, and therefore is a temporary workaround. This utility apparently works because it, by default, bypasses the NTFS memory caching operation used by the Windows 7 OS...a caching system which I have so far found no way of disabling.
- The problem does not appear to impact relatively small files (1 to 100MB or so). I have not found any particular threshold, but I have seen the issue impact numerous files in the 500MB neighborhood.
- The problem seems to date at least to the version of Windows 7 that was in release as far back as the Fall of 2010, as I discovered corrupted backup copies of files dating back that far. Again, the files are corrupted with respect to the original copy...NOT with respect to file structure itself.
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Jul 6, 2011
I've moved tons of files to an external hard drive [Samsung external USB HD (FAT32)]. After that, I've tried to eject the device in Windows 7, via Safely Remove Hardware but Windows said that the device was in use, even though everything (applications and windows) were closed. I decided to use USB Safely Remove software to eject my portable HD. I really don't know if that was the problem, but since then I found a lot of folders inside my external HD corrupted.
In the corrupted folders, JPG files looks like this. I can't read the other files (PDFs and PSD) in those folders, Adobe Reader and Photoshop says that the file is damaged. I've tried Windows 7 error-checking but the files are still corrupted.
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May 13, 2012
I have a Western Digital 1 TB External USB HDD.I have used it for some time.One day, I was copying files from my laptop to the USB HDD.It was taking for ever. So, I tries to cancel it. It wouldn't cancel. So, I disconnected the USB HDD by pulling the USB chord.From that day, it is not working.When I connect it will show it as a local-disk, but not show any details like size or name of the drive. It takes forever to open right-click menu and properties. Disk Manager takes for ever to show the list of drives. If I double-click on the drive, my whole system becomes slow and windows explorer hangs.If I restart my system in Safe mode, it will show the drive in Disk Manager as RAW and it gives me an option to format.Is there a way to recover the data and the HDD.
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Jun 7, 2012
When you open a file (document, audio, photo, etc.) from an external drive (such as a USB drive or external disk drive), do any remnants of that file remain on the hard drive of the computer on which you opened it? I am mainly concerned with Windows based systems.I ask this because I am borrowing a laptop from a friend and some of the files on a USB drive are personal documents and family photos which I would prefer not to leave behind.I know document names will remain in recent documents on some versions of Windows and that's fine, but is there an actual copy of a file kept temporarily on a hard drive on any Windows version? The machine I am using has Windows 7 32-bit on it.
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Aug 28, 2012
i noticed something really strange. i tried copying three iso files from my laptop to my external HDD. the problem is that after one iso is copied the copying process stops and resumes again after a pause and after that it pauses again and the third file starts. why it pauses to copy? i tries usb 3.0 and 2.0.in usb 3.0 the spped is around 94-95K Mbps. but once it starts to copy the second iso it drops to around 30K Mbps.its same with both the external HDDs.
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Nov 15, 2011
I have a Storagebird 500gb external disk full of videos, pictures and stuff. Recently it started to load slowly and when I try to play files from it, it says 'Error -43: a file could not be found ('xxxx.mov'). The HD shows up in disk management and my computer, but I can only access a handful of files. Is there a way to recover the rest of them?
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Apr 26, 2012
I am trying to copy some files to my external hard disk but some certain files doesn't want to move or copy at all no matter how many times I have tried. I also formatted my HDD to NTFS but no result.
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Oct 28, 2012
I've got a new PC. I have made a backup of all files on old computer to an external harddisc (WD). How do I export them to the new PC (Windows 7)?
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Dec 24, 2011
I have a new windows 7 install on an old Acer Aspire SA-80
when I to run certain EXE's from my external desktop HDD i get "windows can not access the specifed device, path or file, you may not have the approriate permission to access the file" - when i check permisions for my user account they do not have full control, when i set full control it just resets back to read only
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Dec 30, 2011
I was listening to music from my external hard disk, when the music stopped and i got an error. When I tried to restart music, all my folders on my external had disappeared, but the space required for all those files was still "used".I don't know why... maybe because I remembered something about it... i ran chkdsk /r and it found a lot of errors and then it wrote 105684709 KB in 9719 recovered files.Now it's checking for available space. What I'd like to know is: did I make an error running it? Will it put all files into some strange un-readable archive?
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Feb 22, 2013
I recently got a new iMac so am trying to copy/move some files around. However ANY file i copy onto the hard disk (which is in NTFS format) are not visible in Win7. The folder into which i copied into is visible but shows size as 0 bytes, whereas there is around 1.7TB of data in that folder. ALl older folders which were created/modified in Win7 earlier are visible. If i attach the disk to the Mac, the the files are there.. Am using Paragon NTFS if that matters...
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May 2, 2011
my previous computer - running windows xp - got seriously infected. couldn't do anything to resolve it, so i bought a new dell computer (inspiron 580) running windows 7. i had backed up about 100 gbs of files on an external drive, but when i look at the drive now on my new computer i can see that there is an enormous amount of space being used, but i cannot see (nor open) the files that are there!
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May 2, 2012
I made the HDD from my dead PC external. It does not show any of my Windows related documents or desktop folders. Is there anyway I can find and retreive them?
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Jul 2, 2012
My XP machine HD started to fail and after numerous tries to fix it, I purchased a new Windows 7 machine. I took the internal HD out of the Xp machine and put it in a docking station to USB and it shows up as Drive K on the windows 7 machine. I wanted to drag and drop some files from it, but can't find most of them! What is odd, is most files aren't showing - no music files, no doc files - the drive seems to be working/reading ok. I also noticed there are no individual user accounts. I've turned on "show all hidden files" and I"ve given ownership of the whole K drive and folders to everyone and my username, but no files show. The drive shows it is almost full, so SOMETHING is on there.
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Sep 28, 2010
I recently purchased a laptop and hooked up my Seagate HDD to access different files on there (music and videos mainly). The HDD was originally connected to my desktop. Both systems run Windows 7 Professional 64-bit.
However, on the laptop, there are some files (it seems to be older ones) that I can't run from the hard drive. I have to copy them to my actual hard drive in order to run them. Trying to rename one of these files yields " File Access Denied: You'll need to provide administrator permission to rename this file" even though I only have one account on here which is the admin.
Is there any way just to do a clean wipe of the security restrictions so I don't have to worry about this?
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Sep 30, 2012
A few months ago,I bought an External Toshiba E.Store 3.5" 1.5 TB.I use it on Acer Aspire One-Netbook Processor Intel Atom1.66GHZ,2gb ram When I wanted to copy some files,regardless the amount of the files,or their capacitive,the copy just ended well.I use Teracopy.A bit after,my copy is just freezing.Netbooks is working well,ram was not at high percents,neither cpu.I had to open Task manager to close teracopy.Other times, the -file copying- was ended well,other times not.I did a format to my netbook,because I have searched and I found that maybe on my operating system was the problem.After the format nothing changed.
After a lot of search again,I found that chkdsk may help on the solution of this problem.3 days ago,I pluged my hdd and the *disk checker*(sorry if this is not the name)appeared.AutoCorrect file system errors 2)detection and recovery of bad sectors on the disk?This check was going well,but hangs a lot of hours at a sertain number of file.I stopped the check,restarted windows,and opened Safe Mode to run check here.Same problem appears.Check hangs at the certain number of files.But my hdd seams to be working,like the blue light is blinking.I saw on a forum that one person had a complete full 2TB external hdd and he took 47 hours to made check done.I am desperate for help,I can't copy a file bigger than 700mb-1gb.
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Dec 8, 2009
I got this really strange problem going on with my win 7 x64 Ultimate
when i wanna copy a iso image thats pretty large (3gigs+) my pc wont let me copy it
even though i have like double the file size that i wanna copy
hyperlink to screenshot
http://i628.photobucket.com/albums/u...g?t=1260273548
anybody else got this problem? anybody able to fix this? seems like a bug to me, not sure though. I also sometimes get the message "you DESTINATION file is too big for the file you are copying!" any solutions also?
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