Windows 7 Computer Won't See Files On External Drive
Mar 21, 2012
I just got a new laptop with Win 7. The computer sees the Iomega external drive, and tells me how big it is, how much space I have on it, but won't let me see the files.
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Dec 26, 2010
I am trying to transfer files on my external hard drive (Toshiba Canvio - Windows XP) to my new computer (Windows 7), but when I click on the file located on the external hard drive, I get the following messsage: "please select a valid job". How can I transfer all of the old files on my external drive to my new computer?
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Oct 23, 2011
.I didn't wait for the computer to tell me it was ok to remove the drive in the usb port. Now my computer no longer recognizes the external drive After removing my external hard drive (without the ok) my computer no longer recognizes the external hard drive. What do I do.
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Oct 28, 2011
I decided to move of my music files onto one external hard drive. The drive (FAT32) has a capacity of 372 Gb and properties show 58.9 Gb has been used. However I can only see 5Gb of files - the others are taking up the disk space but I just can't see them. I've tried searching, refreshing, etc. how I can gain access to the files?
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Jun 16, 2012
I have a 500gb segate usb drive. I can't move or delete any size file. What can I do. It use to work ok on same system.
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Mar 16, 2011
how do I fix this??... I tried downloading a patch from here [URL]
but I keep getting error messages when I try to install it
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Jul 30, 2012
can I copy data from my C: to an external drive in Windows 7 recovery environment using the command prompt.
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Feb 13, 2011
I just installed Windows 7. How do I shut off the feature that asks me to take ownership of every individual folder in my music files from my external drive before I can open them and add them to my media player library? I just want to add them the way I used to in XP or better yet just drag and drop the main folder into media player.
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Jun 7, 2012
When you open a file (document, audio, photo, etc.) from an external drive (such as a USB drive or external disk drive), do any remnants of that file remain on the hard drive of the computer on which you opened it? I am mainly concerned with Windows based systems.I ask this because I am borrowing a laptop from a friend and some of the files on a USB drive are personal documents and family photos which I would prefer not to leave behind.I know document names will remain in recent documents on some versions of Windows and that's fine, but is there an actual copy of a file kept temporarily on a hard drive on any Windows version? The machine I am using has Windows 7 32-bit on it.
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May 2, 2011
my previous computer - running windows xp - got seriously infected. couldn't do anything to resolve it, so i bought a new dell computer (inspiron 580) running windows 7. i had backed up about 100 gbs of files on an external drive, but when i look at the drive now on my new computer i can see that there is an enormous amount of space being used, but i cannot see (nor open) the files that are there!
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Oct 24, 2011
I have just moved back from mac to pc. I have a 4 year old LaCie External drive that has everything backed up from my mac. I know most of it will be useless but I need my budget spreadsheet and want my photos, and stuff like that. Trouble is when I connect it to my new pc, Gateway One, is shows up in Devices and Printers but not as a clickable drive in My Computer. It's been tried on several other computers and laptops, all running windows 7, with the same result. Could this be because it was used on a mac? I thought it would at lest show up, then I could get off it what was usable. The paperwork that came with the drive says it's good on either pc or mac. Or could it be too old for windows 7? I did go to their web site and download drivers, didn't help. By the way, my son tried it on his works laptop, running xp. He's not allowed to install anything so he couldn't let the windows drivers run. We thought maybe it still might show up in My Computer, but it didn't.
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Jul 10, 2011
how to copy files to an external hard drive( photos and music0 there dosent seem to be a "copy to " option on windows 7
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Jan 10, 2012
I consider myself relatively computer savvy, and I even talked to my IT-professional soon-to-be brother-in-law... but now I turn to you, BleepingComputer. I really need help here.Short Version:I keep all of my personal files on an external hard drive. That 1TB hard drive was getting full, so I bought a new 2.5TB hard drive. I start working from the files on the new drive. After about 30 seconds or so, folders just show as 0 bytes and "There are no files in this folder". The hard drive works on other computers (HP laptop) but not my Dell desktop. This has happened (sort of) with three different, brand new external hard drives. What would cause this?Super Long VersionI'm running a Dell Precision T5400 workstation with Windows 7 64Bit Home Premium. I keep two 1TB redundant drives at all times, synced monthly via SyncToy. The 1TB drives were filling up so I bought two 2TB Seagate external drives. And then this string of events happened:
1) Copied all of the data from the 1TB to a 2TB SEAGATE drive.
2) SyncToy'ed them to ensure that all of the data was definitely there.
3) Retired the old 1TB drive.
4) Began to duplicate the 2TB drive to the other 2TB drive.
5) In the middle of copying, I received the error, (something like) "Cannot copy files as the source file no longer exists".
6) Checked Disk Manager, and the 2TB drive shows up as RAW format now?! It was originally NTFS. Search Seagate forums and you'll find that this is a common problem.
7) Restart. Same problem. The other 2TB SEAGATE drive now has "USB device not recognized" errors.
8) Try restarting, copying over and over. Same results.
9) Plug both drives into my work laptop (Mac Bootcamp Windows 7 64bit). Both show up as "Drive needs to be formatted to proceed".
10) I format both of them and perform check disks on my Mac Laptop.
11) They're fine. Then I plug them into my Dell Desktop.
12) I run SeaTools on them. One has an error and can be RMA'd. The other is "USB device not recognized".I RMA them both and mail them in.At this point, I hate Seagate because they seemingly sold me two faulty 2TB drives.
13) I buy two new 2.5TB Western Digital Hard drives.(expensive. btw).
14) I un-retire my old 1TB drive and plug it into my Mac Bootcamp laptop. Disk has errors. Run the recovery tool. All seems well.
15) I copy my 1TB to one of the 2.5TB WD drives on my HP laptop (it's super old, and I had to go to work with my Mac)
16) I plug in the new 2.5TB drive to the Dell Desktop, and some of the folders show up empty?!?
17) Plug that drive back into the old HP Laptop all of the files show up.At this point, I'm super confused. There's clearly something wrong with my desktop?
18) I perform the following while checking the disk in between each new trial: system restore, uninstall USB drivers/host controllers, start in safe mode. Nothing works. Same problem. Folders show as empty.
19) Plug the drive back into the HP laptop. Files are there.
20) Re-install BIOS on the desktop. Folders show as empty.
21) Run Malwarebytes, HiJackThis... nothing out of the ordinary.
22) The computer doesn't fully start up when the 2.5TB WD drive is plugged in.
23) I run startup recovery. It spits out a bunch of errors. Fixes some, some not.
24) Folders show as empty.
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Aug 23, 2011
I am trying to defragment my external hard drive, a Western Digital passport 500gb. A lot of space is being taken up by these unmovable files and I want to consolidate the free space.
The recycle bin is empty, I have deleted the WD folder, I have deleted the "system volume information" by booting into Ubuntu live. I don't know why there was a system volume information anyway, system restore is not on for this drive.
I have "show hidden files and folders" and "show operating system files" selected and cannot see anything other than the empty recycle bin (and of course all the data on there, the data is back ups of photo's, movies, etc.) ....so what is there left that is "unmovable"? I can't see anything at all that would be considered a system file.
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Jan 2, 2010
I have a external hard drive with lots of movies on, now it takes explorer ages to display them all, I have set view to just details as I thought it would speed up the displaying of them. Is there any way to make them display faster? I have K-Lite codec pack installed if that's any help.
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Aug 26, 2012
I have an external hard drive, I copied onto the computer but the files are confusing. There are 279 files and files within files. How do I get them back to their original format for example word, excel, etc.
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Jan 23, 2013
I have a Seagate 1.5 TB Free Agent External Hard Drive . I have a folder with approx500 GB in this H.D. This folder have some other 3 -400 folders . Sudenly , when I open the H.D. I cannot see this folder ; when I check the H.D.'s properties the folders / files are in the H.D.
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Mar 7, 2011
Can I boot my Windows 7 or XP PC into a USB mode where the computer can be used simply as an external USB drive? Mac has this feature and it can be very convenient for large file transfers.how do I connect two PC to swap the files. Win 7 to XP?
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Feb 2, 2010
I am using a brand-new Dell Inspiron One model with a Lacie-model external hard-drive, on Windows 7. All of a sudden, when I click to view my folders, they are completely empty. When clicking on the My Computer option, my hard drive is there, showing 76 GB free out of a total of 232 GB, but everything appears to be gone. When I click on those files, I receive the error stating I am afraid to re-start or unplug my hard drive.
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Sep 7, 2012
I keep a lot of confidential information on both my C: and an external hard drive. Is there a way for me to password protect the folders and files on these drives?
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Jun 27, 2011
i took out the hard drive from my laptop that had a BSOD and can't boot. I boutght an enclosure n plugged it using usb to another laptop so i can get my files, but when i click on the disk a window pops up saying disk is not formatted..i dont want to lose my files si i downloaded tesdisk. When i choose "Analyse" it seems that it finds four partitions, but above each one there's a warning "Incorrect number of heads/cylinders 255 (NFTS) ! =240 (HD) or Bad sector head and Bad Ending Head and Bad Starting head..I dont know what to do next.
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Jun 19, 2011
I just figured out that I can't delete files from my external hard drive. It's WD Elements 320GB. Only thing I did before this occured is that I converted file system from FAT32 to NTFS via command in cmd prompt, but I'm not sure if that showed up after that. So, I don't have "delete" or "rename" commands on right click. Backup of all files is a no go since I don't have so much free space atm. I use my user account which is also admin account.
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Aug 8, 2012
Is there any way that I can send music files copied to my external hard drive to my friend in another country and what is the best way to do this if it is possible.
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Aug 31, 2012
I have a WD external hard drive - I would like my computor to download files (as backup) directly.
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Sep 16, 2012
Just recently i had to reformat my computer, i had some pretty personal documents where i placed in a password protected folder. I forgot exactly how i password protected it but to access the file i would click on a file called locker, and a black screen would open up, i would type in the password push enter and the file would appear, then to lock it i just open locker again and push "y".
I had to reformat my computer so copied all the contents that was inside the folder (and not the locker) onto a hard drive and reformmated my computer, however, now i cannot access these files. I can see them but they all say access denied due to permission rights.
I've followed all the security changes ive found and made myself the owner, set security settings to full control etc however, still cannot access these files. They are really important and was wondering if there was a way i can access them again or is there any programs that can unlock them? Ive tried all the programs similar to |unlocker"
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Jan 30, 2013
I have a Titan 500 GB portable hard drive, the computer will after a longer than normal time recognize the PHD, the list of files will open up. But when I try to open the file, I get a non responsive message, then it just freezes.
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Feb 18, 2013
please let me know how to retrieve deleted files from external hard drive fast.
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May 18, 2012
Started using robocopy to do my backups. In my command lines, i can specify directories on a external drive to backup to.Some directories show up and i see everything. My most important directory " my documents" DOESNT SHOW UP. I have confirmed a backup is occuring, via log file and properties on the backup folder. I edited it down to a backup of only that folder. Log file shows good, external drive shows the "backup" root directory and properties ( size, number of files) match log file. Open up the backup folder, NOTHING LISTED. I have to run the script as adminstrator , my user is admin also, but if i run it as myself, it cant access the folder. I think im dealing with a rights issue, i have edited security on the external drive, even reformatted it , still nothing shows up?
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Aug 14, 2012
I purchased a Silicon Power Rugged Armor A80 external hard drive to back up my computer & I can't get it to work. When I try to back up MY Documents, it scans the files, then the window says "wrong input" & "access denied".I have been trying to get help from Silicon Power customer service, but they haven't been able to shed any light on my problem. I'm running Windows 7 Professional & have Norton Internet Security. Could there be some kind of incompatibility with my OS or Norton that's preventing access to the files?
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Jan 4, 2012
I had an issue where Windows 7 would not boot anymore, getting error, BOOTMGR missing, Press Alt-Ctrl-Del to restart. I have tried to repair with windows disk but still getting error. I have decided that I want to just do a reinstall but I want to get on and export my favorites and grab a couple other things. I used to have a CD that I could use to boot up with (Think it was called Barts Boot Disk, Been too long) to get into Windows XP and do a couple things. My question is, is what is the best boot disk that will allow me to copy files from the HD to my external drive before I refresh?
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Oct 18, 2011
Recently my laptop crashed beyond repair, and has had to be rebuilt. It now operates on Windows 7.Luckily I had backed up some important files onto a portable external Lacie Hardrive. I now need to return some of the files back to the laptop so that I can use them..but I can't seem to find a way to do it!! I suppose I'm just being 'thick'..but can anyone tell me how to do it.
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