Unable To See Files On External Drive?
May 2, 2011
my previous computer - running windows xp - got seriously infected. couldn't do anything to resolve it, so i bought a new dell computer (inspiron 580) running windows 7. i had backed up about 100 gbs of files on an external drive, but when i look at the drive now on my new computer i can see that there is an enormous amount of space being used, but i cannot see (nor open) the files that are there!
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Sep 28, 2010
I recently purchased a laptop and hooked up my Seagate HDD to access different files on there (music and videos mainly). The HDD was originally connected to my desktop. Both systems run Windows 7 Professional 64-bit.
However, on the laptop, there are some files (it seems to be older ones) that I can't run from the hard drive. I have to copy them to my actual hard drive in order to run them. Trying to rename one of these files yields " File Access Denied: You'll need to provide administrator permission to rename this file" even though I only have one account on here which is the admin.
Is there any way just to do a clean wipe of the security restrictions so I don't have to worry about this?
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Aug 21, 2012
I have a USB external hard drive that I keep all my documents etc on (had it for years)I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I had something else plugged into the USB, this was always easily corected in disk management by changing the drive path.The connection on the case packed up so I had to get the drive put into a new case, now when I plug it in the drive is assigned G instead of F, I tried to change the drive letter allocation in Disk Management but it won't let me as the program still thinks I have a second ext. hard drive which is labelled F. I suspect this has happened because when the usb connection broke the drive was disconnected suddenly instead of a proper eject.How do I get Disk Management to remove the inactive drive - i can't find any obvious way - eject, delete etc are all missing when I click on tools or tasks.
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Jun 12, 2012
i have files and folders in my external hard drive- transcend 320 GB. but now it is almost full with the documents. i want to delete some folders and file but it is not possible to delete. How to delete my documents in my transcend external hard drive?
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Mar 26, 2011
I am not able to copy files and folders to external hard drive or flash drive. I get the message 'you need permission" etc. But on the same laptop, in vista
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Aug 23, 2009
i recently upgraded to windows 7 but was unable to use my external hard drive. every time i try to copy files onto it, it say that there is a reading error. the following message appears:
Can't read from source file or disk
I cannot copy stuff onto my hard drive but can copy stuff from my hard drive to my comp.
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Oct 25, 2012
I have bought a seagate 500gb external hard drive of which i am able to fill only 117 gb. Rest is unfilled. Now whenever i try to insert any kind of file( games movies songs etc.) a message pops up saying that i need to take permission from administrator. When i continue it then again a message comes and it bluntly denies my request. Hence i am unable to pour data into my external hard drive.But I have full access to the already stored data that is i can watch movies which have already been stored in that hard drive. But the probelem is i can not bring new files to it due to this administrator problem.
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Jan 17, 2013
my SSD drive was suddenly inaccessible after a reboot, so I put my backup spindle drive into my laptop to get it started. Because I have important files I need to access from my ssd I put that into a case and plugged it into the USB port. Now windows explorer just hangs forever trying to detect/access it! in Computer management I cannot see the disk partition but I can see the harddisk device in device manager.
In windows explorer I can see one drive letter assigned (there should be two drives on the ssd) but when I tried to access the drive it just hangs forever. It also hangs with any other methods I try to access it (chkdsk, data recovery programs, Testdisk by CGSecurity)!!I think the main issue is that the external ssd is locking up everytime some program tries to access it... perhaps if I can somehow remove this lock I might be able to attempt a data recovery.
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Sep 15, 2011
I have an .mkv file on two external (2tb)hard drives that i am unable to delete. I've tried unlocker(which actually shut down explorer) moveonboot doesn't work on external drives and a couple other "unlock" programs..
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model
[Code]....
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Jun 24, 2012
I am unable to remove my external hard drive it says I have programs open and I do not
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Jun 7, 2012
When you open a file (document, audio, photo, etc.) from an external drive (such as a USB drive or external disk drive), do any remnants of that file remain on the hard drive of the computer on which you opened it? I am mainly concerned with Windows based systems.I ask this because I am borrowing a laptop from a friend and some of the files on a USB drive are personal documents and family photos which I would prefer not to leave behind.I know document names will remain in recent documents on some versions of Windows and that's fine, but is there an actual copy of a file kept temporarily on a hard drive on any Windows version? The machine I am using has Windows 7 32-bit on it.
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Jul 27, 2012
I have windows 7 on an AMD processor computer, it's a new computer with some upgrades. I'm trying to delete a folder on my external hard drive and it gives me this error message despite the fact that I am the administrator. You require permission from S-1-5-21-3908285926-3313324932-2694402914-1000 to make changes to this folder.
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Oct 24, 2011
I have just moved back from mac to pc. I have a 4 year old LaCie External drive that has everything backed up from my mac. I know most of it will be useless but I need my budget spreadsheet and want my photos, and stuff like that. Trouble is when I connect it to my new pc, Gateway One, is shows up in Devices and Printers but not as a clickable drive in My Computer. It's been tried on several other computers and laptops, all running windows 7, with the same result. Could this be because it was used on a mac? I thought it would at lest show up, then I could get off it what was usable. The paperwork that came with the drive says it's good on either pc or mac. Or could it be too old for windows 7? I did go to their web site and download drivers, didn't help. By the way, my son tried it on his works laptop, running xp. He's not allowed to install anything so he couldn't let the windows drivers run. We thought maybe it still might show up in My Computer, but it didn't.
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Jul 10, 2011
how to copy files to an external hard drive( photos and music0 there dosent seem to be a "copy to " option on windows 7
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Jan 10, 2012
I consider myself relatively computer savvy, and I even talked to my IT-professional soon-to-be brother-in-law... but now I turn to you, BleepingComputer. I really need help here.Short Version:I keep all of my personal files on an external hard drive. That 1TB hard drive was getting full, so I bought a new 2.5TB hard drive. I start working from the files on the new drive. After about 30 seconds or so, folders just show as 0 bytes and "There are no files in this folder". The hard drive works on other computers (HP laptop) but not my Dell desktop. This has happened (sort of) with three different, brand new external hard drives. What would cause this?Super Long VersionI'm running a Dell Precision T5400 workstation with Windows 7 64Bit Home Premium. I keep two 1TB redundant drives at all times, synced monthly via SyncToy. The 1TB drives were filling up so I bought two 2TB Seagate external drives. And then this string of events happened:
1) Copied all of the data from the 1TB to a 2TB SEAGATE drive.
2) SyncToy'ed them to ensure that all of the data was definitely there.
3) Retired the old 1TB drive.
4) Began to duplicate the 2TB drive to the other 2TB drive.
5) In the middle of copying, I received the error, (something like) "Cannot copy files as the source file no longer exists".
6) Checked Disk Manager, and the 2TB drive shows up as RAW format now?! It was originally NTFS. Search Seagate forums and you'll find that this is a common problem.
7) Restart. Same problem. The other 2TB SEAGATE drive now has "USB device not recognized" errors.
8) Try restarting, copying over and over. Same results.
9) Plug both drives into my work laptop (Mac Bootcamp Windows 7 64bit). Both show up as "Drive needs to be formatted to proceed".
10) I format both of them and perform check disks on my Mac Laptop.
11) They're fine. Then I plug them into my Dell Desktop.
12) I run SeaTools on them. One has an error and can be RMA'd. The other is "USB device not recognized".I RMA them both and mail them in.At this point, I hate Seagate because they seemingly sold me two faulty 2TB drives.
13) I buy two new 2.5TB Western Digital Hard drives.(expensive. btw).
14) I un-retire my old 1TB drive and plug it into my Mac Bootcamp laptop. Disk has errors. Run the recovery tool. All seems well.
15) I copy my 1TB to one of the 2.5TB WD drives on my HP laptop (it's super old, and I had to go to work with my Mac)
16) I plug in the new 2.5TB drive to the Dell Desktop, and some of the folders show up empty?!?
17) Plug that drive back into the old HP Laptop all of the files show up.At this point, I'm super confused. There's clearly something wrong with my desktop?
18) I perform the following while checking the disk in between each new trial: system restore, uninstall USB drivers/host controllers, start in safe mode. Nothing works. Same problem. Folders show as empty.
19) Plug the drive back into the HP laptop. Files are there.
20) Re-install BIOS on the desktop. Folders show as empty.
21) Run Malwarebytes, HiJackThis... nothing out of the ordinary.
22) The computer doesn't fully start up when the 2.5TB WD drive is plugged in.
23) I run startup recovery. It spits out a bunch of errors. Fixes some, some not.
24) Folders show as empty.
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Aug 23, 2011
I am trying to defragment my external hard drive, a Western Digital passport 500gb. A lot of space is being taken up by these unmovable files and I want to consolidate the free space.
The recycle bin is empty, I have deleted the WD folder, I have deleted the "system volume information" by booting into Ubuntu live. I don't know why there was a system volume information anyway, system restore is not on for this drive.
I have "show hidden files and folders" and "show operating system files" selected and cannot see anything other than the empty recycle bin (and of course all the data on there, the data is back ups of photo's, movies, etc.) ....so what is there left that is "unmovable"? I can't see anything at all that would be considered a system file.
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Jan 2, 2010
I have a external hard drive with lots of movies on, now it takes explorer ages to display them all, I have set view to just details as I thought it would speed up the displaying of them. Is there any way to make them display faster? I have K-Lite codec pack installed if that's any help.
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Mar 21, 2012
I just got a new laptop with Win 7. The computer sees the Iomega external drive, and tells me how big it is, how much space I have on it, but won't let me see the files.
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Aug 26, 2012
I have an external hard drive, I copied onto the computer but the files are confusing. There are 279 files and files within files. How do I get them back to their original format for example word, excel, etc.
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Jan 23, 2013
I have a Seagate 1.5 TB Free Agent External Hard Drive . I have a folder with approx500 GB in this H.D. This folder have some other 3 -400 folders . Sudenly , when I open the H.D. I cannot see this folder ; when I check the H.D.'s properties the folders / files are in the H.D.
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Feb 2, 2010
I am using a brand-new Dell Inspiron One model with a Lacie-model external hard-drive, on Windows 7. All of a sudden, when I click to view my folders, they are completely empty. When clicking on the My Computer option, my hard drive is there, showing 76 GB free out of a total of 232 GB, but everything appears to be gone. When I click on those files, I receive the error stating I am afraid to re-start or unplug my hard drive.
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Oct 28, 2011
I decided to move of my music files onto one external hard drive. The drive (FAT32) has a capacity of 372 Gb and properties show 58.9 Gb has been used. However I can only see 5Gb of files - the others are taking up the disk space but I just can't see them. I've tried searching, refreshing, etc. how I can gain access to the files?
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Sep 7, 2012
I keep a lot of confidential information on both my C: and an external hard drive. Is there a way for me to password protect the folders and files on these drives?
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Jun 27, 2011
i took out the hard drive from my laptop that had a BSOD and can't boot. I boutght an enclosure n plugged it using usb to another laptop so i can get my files, but when i click on the disk a window pops up saying disk is not formatted..i dont want to lose my files si i downloaded tesdisk. When i choose "Analyse" it seems that it finds four partitions, but above each one there's a warning "Incorrect number of heads/cylinders 255 (NFTS) ! =240 (HD) or Bad sector head and Bad Ending Head and Bad Starting head..I dont know what to do next.
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Dec 26, 2010
I am trying to transfer files on my external hard drive (Toshiba Canvio - Windows XP) to my new computer (Windows 7), but when I click on the file located on the external hard drive, I get the following messsage: "please select a valid job". How can I transfer all of the old files on my external drive to my new computer?
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Jun 19, 2011
I just figured out that I can't delete files from my external hard drive. It's WD Elements 320GB. Only thing I did before this occured is that I converted file system from FAT32 to NTFS via command in cmd prompt, but I'm not sure if that showed up after that. So, I don't have "delete" or "rename" commands on right click. Backup of all files is a no go since I don't have so much free space atm. I use my user account which is also admin account.
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Jun 16, 2012
I have a 500gb segate usb drive. I can't move or delete any size file. What can I do. It use to work ok on same system.
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Aug 8, 2012
Is there any way that I can send music files copied to my external hard drive to my friend in another country and what is the best way to do this if it is possible.
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Aug 31, 2012
I have a WD external hard drive - I would like my computor to download files (as backup) directly.
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Sep 16, 2012
Just recently i had to reformat my computer, i had some pretty personal documents where i placed in a password protected folder. I forgot exactly how i password protected it but to access the file i would click on a file called locker, and a black screen would open up, i would type in the password push enter and the file would appear, then to lock it i just open locker again and push "y".
I had to reformat my computer so copied all the contents that was inside the folder (and not the locker) onto a hard drive and reformmated my computer, however, now i cannot access these files. I can see them but they all say access denied due to permission rights.
I've followed all the security changes ive found and made myself the owner, set security settings to full control etc however, still cannot access these files. They are really important and was wondering if there was a way i can access them again or is there any programs that can unlock them? Ive tried all the programs similar to |unlocker"
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Jan 30, 2013
I have a Titan 500 GB portable hard drive, the computer will after a longer than normal time recognize the PHD, the list of files will open up. But when I try to open the file, I get a non responsive message, then it just freezes.
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