Windows 7 32bit, Flash, Java, All Browsers, Streaming Video?

Jan 29, 2013

i go to bbc.co.uk/iplayer, i click on something i want to watch i get there and the page appears but with no pre-video image or play button.i have just down graded from windows 7 64bit to windows 7 32bit as i thought this may have been the problem, due to flash 64bit problems. so i have a fresh install of windows 7.i have tried quite a few things, please see the list below:1. both firefox, chrome, ie 9 & ie 10. all with no flash or java installed, i know this is not right, but something interesting happened. the website did exactly the same thing as before, there was nothing telling me on the bbc website that flash was needed and go here to download it.2. installed different versions of flash and java, and in combinations of old & old, old & new, new & old, new & new.3. i have tried older versions of browers, this made no difference.4. my wifes computer does the same thing with firefox and chrome, but ie 9 does work correctly. we copied all settings from internet options, ie 9's settings from her's to mine. still nothing.

5. i have tried clearing cashe, nothing changed.6. i have removed flash and java. then just installed google chrome, as this has flash built in. i then tried bbc iplayer and still nothing. i then install java, again nothing.7. there have been other website as well as bbc iplayer, that are not working.these problems happen in all browsers on my computer and on all browsers except ie9 on my wifes computer.my system:amd athlon ii x4 635 2.90ghzgeforce 8800gs4gb ramrunning windows 7 32bitmy wifes system:amd athlon 64 x2 dualcore 6000+ati radeon 64504bg ramrunning windows 7 64bithowever our sony vaio plays all video types on all browers, running windows 7 32bit.Internet runs fine on my computer. when i check flash version on adobe site the flash created box appears telling me my version. it seems odd that some types of flash run whilst others do not. when they're not working, there is no error message, just an empty box where the flash item should be.

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i have installed a windows 7 ultimate rtm trial on my pc and connected it to my internode nakedadsl2+ ultra net connection. it is an 18mbit connection with cat6 cables and when downloading a test file from internode's servers pulls about 1200kb/s.

i have noticed, ever since running 7085, that Internet and other video streaming sites (including facebook, collegehumour, etc.) that the buffering is very patchy. it does not seem to matter if it is a flash or vimeo or any other kind of video streaming. often times, i will be watching a video and the progress bar will catch up with the buffering and simply stop buffering. then when i try to re-watch the video, the already buffered material is in the cache and that is all that loads. it does not continue buffering from where it stopped. very annoying!

i also have a machine with xp which buffers much quicker and with minimal interruptions.

can anyone help with this and has anyone noticed the same thing?

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Running web-based flash games has no effect.

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An annoying "humm" is all i get besides a completely frozen desktop.

I have tested both IE 8, both 32bit and 64bit, and Firefox 3.55 32bit.

I have used the tools available from adobe to remove former versions, and reinstalled the newest available.

I came across a couple "tweaking solutions", but neither of which have worked.

1)disable java in firefox
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I even went on to allow unlimited storage within flash for the sites i watch the most.

The videos can last anywhere from 2 seconds upwards of 30 minutes. No mouse movement, nothing else running, besides Comodo Firewall. (which I hope isn't the problem).

The last 2 things I have NOT tried yet is updating my BIOS, and a clean install. (original install was clean though)

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in firefox the issue happens 100% of the time. after watching for a few minutes the video starts to buffer and then the browser completely freezes up before the frame greys out and the option to send crash report appears. when i reload the page the same thing happens again. sometimes the audio will start to repeat itself with a delay of a few seconds before crashing.

in chrome, the same thing happens except the built in plug in becomes unresponsive and the browser then freezes and reports the error. ie crashes too although i hardly ever use it to be honest.

the things i have tried to fix this so far (without success) have been: manually uninstall all adobe products uninstall all browsers delete folders and reg entries for flash and delete folders for browsers reinstall software and flash run malwarebytes (no warnings or bad files). run a registry cleaner. nothing reported that seemed to be relevant to flash or media playback. uninstall flash revert back to flash 10.2 (i actually noticed a slight improvement when using 10.2 but cannot access embedded video in facebook etc so wasn't a viable option for me). disable avg and try playback unistall avg and try playback uninstall avg and windows firewall and try playback check for new video driver updated (there were none) untick enable hardware acceleration allow flash to store content in global settings i have not done a system restore and do not really want to do that if possible.

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The site that I use regularly is using the JW player to broadcast, There is High CPU usage for other flash sites(you tube, BBC I player) but my CPU is maxing out to 70/80 and the laptop is just about to handle it. I've had my laptop for about 3 years now and it's always been able to stream HD content with no issues, I also have an old win XP and apple mac air in the house and it has no issues streaming from any sites with high CPU.

My laptop spec is below..
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MotherboardDell Inc. 0H670P A04
RAM4092 Megabytes Usable Installed Memory
Hard DriveST9320423AS [Hard drive] (320.07 GB
Graphics CardATI Mobility Radeon HD 4570 [Display adapter]
Sound CardHigh Definition Audio Device IDT High Definition Audio CODEC
Operating SystemWindows 7 Home Premium (x64) Service Pack 1 (build 7601)
MonitorGeneric PnP Monitor (17.1"vis)
Manufacturer and ModelDell Inc. Studio 1745 A04
PC or LaptopLaptop

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