Win 7 Genuine Version Error Message
Feb 28, 2010
I've been running Win7 Ultimate x64 on a new I7 Quad core system for just 1 month. Bought the system from a legitimate OEM with whom I've dealt for more than 9 years. Win 7 activated with no problems the day I rec'd the system. This morning, for the first time, I rec'd the message that my Win 7 version may not be genuine, and asking if I want to activate or pursue the issue.
Thinking the message may be a result of spyware (even though the system is well protected) I bypassed the message, and my desktop finally loaded without event. I then checked the control panel, which showed that I had a genuine activated copy of Win 7. Have all the current OS updates.
What's going on here? Obviously this message is spurious. Will it be a problem, and what caused it?
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Mar 18, 2012
I get an error message on one of the windows 7 that says this copy is not genuine. How do I remove just that one?
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Aug 15, 2012
I am getting an error message on a black screen saying my Windows 7 is not genuine?
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May 20, 2011
Installing Microsoft Office 2007 (any version) on Windows 7 getting error message as error 1713 setup cannot install one of the required products.
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Jun 30, 2011
I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.
But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.
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Nov 17, 2012
My windows boot files are corrupted and it won't start on a genuine version of windows 7 I installed on it. Is it possible to boot on a windows version placed on an external drive?
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Mar 27, 2012
I bought the home version from Best Buy. A friend updated to ultimate and now says not genuine. How do I reinstall my home version?
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Apr 25, 2012
I am running Win 7 Pro, OEM that came with my Dell. All of a sudden I am getting a "Not a Genuine Windows" error.Windows is genuine as it's the original installation from Dell with all the updates. I called Dell who tried some stuff and couldn't remedy the problem (we did the uninstall and reinstall the KB971033 update). Dell then told me to call Microsoft which I did.The tech at MS, after trying some things that did not work including accessing my computer remotely, told me we need to do a repair of Windows 7. He told me that I could not use the Dell reinstall disc but that I could use any Windows 7 retail disc. He said I "could not" use a retail upgrade disc, a real copy of which I have from another computer.thread on this forum under another topic said an upgrade disc is ok. So now I am confused. Can I use the retail upgrade disc to repair the installation or do I need to hunt down a non-upgrade Windows 7 installation disc?
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Mar 29, 2012
Message box informs me that windows7 is not genuine
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Apr 17, 2012
I bought my computer in China with Windows 7 home basic OS and it was in Chinese, the sales advisor told me that I could get a friend to give me Windows 7 English OS, so I bought the computer. A friend of mine had windows 7 ultimate OS and he gave it to me, I didn't no about the one computer rule so I though it was OK, after about three months of using it, it started displaying the "not genuine' warningNow I want to buy genuine windows 7 ultimate and this is wI don't have the windows 7 home basic software but I have the the licence key, can I just buy the windows 7 ultimate upgrade pack? An advisor at Microsoft told me that there is away they can go around that, without me having the windows 7 home basic software.
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Aug 15, 2012
I have had a Compaq CQ62-219wm for over a year; however, now I get a message indicating that my Windows 7 Home Premium x64 is not genuine. Upon downloading a key finder software, I noted that the product key has "Trial" indicated (in spaces 6-10). Could this be a result of not activating within 30 days? My service protection is enabled. [code]
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Jul 9, 2012
Received above cheerio about a week ago ignored it and carried on as I knew my version was indeed genuine have had it for three years. 2 days ago, after normal start up,the screen went blank actually black , and the only thing showing is the above message again ,with the notation " Build 7601 " Unable to get any thing to come up at all except " Task Master " reference which proved to be useless.So made the call to Microsoft in Manila, and was able to convince them that my item was " genuine " however they then left me "in the lurch " saying I need to get in a tech guy, as the MS guy could not guide me out of my black screen situation, tho he gave me several ideas to try and pull up the "Start " button and get back in,So any ideas how I can get myself back to " Square One " ?? let MS know I am not impressed -- they cause the problem , in my opinion.
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Aug 14, 2010
I just updated parallels and I am getting a message that my copy of Windows 7 is not genuine. I am new to Windows on my Mac...
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Jan 22, 2012
I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?
Here's my WGA stuff: Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
[Code].....
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Jun 14, 2012
I got a problem since yesterday I get this message from Windows not being genuine. My computer is like 1 1/2 years old and I never had problems since now. I know that my copy of Windows Ultimate is genuine since I activated it by myself well but I sadly don't have the product key anymore since I can't find my installation box. Well I hope that the problem can be fixed without needing a product key.
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Feb 5, 2013
A couple of days ago, my laptop which is a few months old, started showing the message on my desktop Windows 7 Build 7601 This copy of Windows is not Genuine" and was asked to validate my Windows. My Windows 7 was pre-installed by the manufacturer and I do not have a key to validate it? I have not had any issues with it so far. I have double checked for any malware etc, no viruses present.
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Dec 16, 2012
I know my copy is genuine but after a few days of installing a note appear "this copy of windows is not genuine".
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Jan 15, 2013
I've been getting the "Windows not genuine" message popping up for several months on a 2 -year old home built system (I bought & activated a genuine copy of Windows 7). I've included the MGADiag report below. I've recently reactivated Windows using the Microsoft phone number but that didn't help. The lack of windows updates is now becoming a major problem!.I see in the report below there are several "tampered files".A Kaspersky virus/malware scan reports no problems. [code]
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Jun 2, 2012
Starting a few months ago, I once in a while see a "Windows is not geniune" message as Windows starts to boot. Running Windows 7 Ult 64-bit, I have not yet updated to SP1. I click "ask me later", get another screen that I click out of, and then Windows boots. I go to Control PanelSystem and SecuritySystem and right there at the bottom, it says:
Windows Activation--------------
Windows is activated
Product ID: xyz
This is a retail OEM version.
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Oct 25, 2012
i'm wondering if anyone can help with my "not genuine" message that now appearing on my PC. I have installed a retail version of Windows 7 Ultimate 64 bit.
Diagnostic Report (1.9.0027.0):windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-6BFKG-2QDMT-G92F8
Windows Product Key Hash: XpYqkOTjaAPXQ+VIZkg4+CQr3iQ=
Windows Product ID: 00426-069-2867156-86119
Windows Product ID Type: 5
[Code]...
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Oct 31, 2011
What is Windows 7 Clone? Why is there a message "your windows is not genuine" when you update windows 7?
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Mar 25, 2011
I have had my Asus laptop for almost a year with no problems with the OS. After weeks in hospital finally got home and turned on the laptop. Now I am getting repeated error messages saying my OS is not genuine.
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May 2, 2011
While booting today, I received a notice that my copy of Windows is not genuine. I have had my copy of Windows 7 installed for months and I haven't done anything drastic to my system to warrant this. The notification reason is 0xC004F063 when I run slmgr.vbs /dlv.
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Jul 17, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 114470 MB, Free - 65830 MB; D: Total - 76832 MB, Free - 44153 MB; E: Total - 400003 MB, Free - 399901 MB;
Motherboard: Gigabyte Technology Co., Ltd., P67A-D3-B3
Antivirus: Microsoft Security Essentials, Updated and Enabled
This weekend, I bought and installed a new SSD into my computer. I re-installed my Windows 7 (Home Premium x64 OEM) onto it, (fresh install, no migrate) and immediately formatted my mechanical HDD. I went into my BIOS and changed boot priority. (I set it to CD first, because I was re-installing from the disc, followed by my SSD.) I changed BIOS Drive positions, with my SSD as #1 and HDD as #2. On my Mobo, my SSD is plugged into SATA3 Port #1. My HDD is plugged into SATA2 Port #1. As soon as I got Windows installed, I started re-installing programs, setting up my admin account, and generally resetting my system, theme, Rainmeter, etc. Then I started getting messages that I wasn�t running Genuine Windows. I clicked the �Resolve Online� button, and downloaded the authenticator software, which told me I needed to buy a copy of Windows.This irritated me, because I am running a key I bought legitimately, and I have the packaging and CoA. I called Tech Support. I spoke with a very helpful gentleman. He checked out my product key. He had me activate my product, which I hadn�t done on my new install yet, and I got a �Genuine� tag to appear under the Windows Experience Rating in �My Computer>Properties�. He said I was good to go. Now, 48hrs later, I�m getting the "Not Genuine" message again. I have a screenshot of Windows claiming to be Genuine and Not Genuine at the same time. (See Attached photo.) I have installed a lot of updates since my re-install, so I do seem to be getting those. So, although I formatted the original Mechanical HDD, I have to assume there are some residual Windows files still on it, (but I'm not finding any) because apparently Windows thinks it�s running on two machines now, I assume. I�m also getting a strange message in my Boot process, which asks me if I want to Boot into Windows 7, or into Windows 7. A 30sec timer then appears and chooses the highlighted option, and continues to boot normally. This computer is custom built, and I purchased an OEM version of windows separately from the builder - legit, physical packaging - and I opened the packaging and installed it myself about a year ago. It has been fine until I installed the new drive this weekend.
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Aug 14, 2009
Installed the RC with a key from a blog as I lost my first key when I downloaded it.
I keep getting an error saying "This computer is not running genuine Windows" in the control panel and I can't activate Windows 7.
I am not trying to pirate anything, I just want to test out the RC before I buy Windows 7. Have I done something wrong during the install process?
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Oct 10, 2012
I have a computer that's 3-4 years old now and in the last couple of weeks has been giving me a popup alert saying 'This computer is not running genuine Windows' with and error # 0x8004fe21.I have called Microsoft telephone activations and was asked to run 'slui.exe 3' from the command prompt and re-enter the Windows product key (from the computer case), which I did and it successfully activated. I restarted and everything initially seemed fine, but now the message has returned.The MGADiag report (below) shows a number of 'File Mismatch' errors - but I'm not sure what to do about it.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KWCCR-KRXFC-32CJM
Windows Product Key Hash: lqrr1lQUkZfJlNC528E/53raqu8=
[code]....
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Dec 31, 2012
My sister's computer has been running Windows 7 Ultimate x64 for more than two years. We obtained the copy from Amazon. The copy we have appears in a genuine box, with COA with interwoven holographic strip, and holographic cds. We went away camping for a week, turned on the computer on return, and the screen went black when the computer did the update check. Error code is 0xC004F200, and optional update delivery no longer works. There is an error code down the right corner, notification that build 7601, windows no longer genuine, etc.
This copy was only ever used once, and on this machine, and obtained for this machine. It has never been installed on anything else. We checked the product key via computer properties, and it said that the product key suddenly no longer matched the product key on the box/cds. On trying to change it, a dialog box came up and said that the product key has been blacklisted. We researched this, and the net said to contact microsoft.
BTW, we ran the diagnostic tool as admin.
Code:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
[Code] .....
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Jan 8, 2013
I upgraded the hard drive in my Acer Aspire notebook a month ago, successfully activated Windows and was running fine until a couple of days ago. Now I am getting the seemingly common (in this forum) Windows not Genuine error. I have attached the output from MGADiag below.
For reference, the Acer Aspire notebook is 3-years old, came preinstalled with Vista together with a free upgrade to Windows 7 when it launched, which I installed 2 years ago. Running fine the last 3 years.
Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
[Code].....
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Mar 12, 2011
I have already reported to Sony to but i heard their take their time but thats the one thing what i dont have at the moment so i know many people here know about that stuff to. So anyway. Some time ago SP1 launched for Windows 7. I installed but it but something went it wrong and it didn't install correcly and then i was forced to use System restore. Everything worked and i haven't used SP1 because i don't want to risk screwing up my computer before some important things, i got plenty of time later for that . The problem is after the system restore every time Vegas launches i get a error : Sony Vegas pro 10 an error occurred starting Vegas Pro Error 0x80070002 (message missing).
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Oct 13, 2012
I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
[code]....
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Feb 19, 2012
I got windows 7 64 bits since more 2 years , i activated it .Recently i changed my hardware for a new graphics card, but i didn't notice anything about a message.But now , i just installed the latest fedora with grub multi-boot, and now my windows 7 is not genuine ?
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