Occasionally Get A "Windows Is Not Genuine" Message Upon Boot
Jun 2, 2012
Starting a few months ago, I once in a while see a "Windows is not geniune" message as Windows starts to boot. Running Windows 7 Ult 64-bit, I have not yet updated to SP1. I click "ask me later", get another screen that I click out of, and then Windows boots. I go to Control PanelSystem and SecuritySystem and right there at the bottom, it says:
Windows Activation--------------
Windows is activated
Product ID: xyz
This is a retail OEM version.
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Jun 30, 2011
I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.
But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.
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Apr 25, 2012
I am running Win 7 Pro, OEM that came with my Dell. All of a sudden I am getting a "Not a Genuine Windows" error.Windows is genuine as it's the original installation from Dell with all the updates. I called Dell who tried some stuff and couldn't remedy the problem (we did the uninstall and reinstall the KB971033 update). Dell then told me to call Microsoft which I did.The tech at MS, after trying some things that did not work including accessing my computer remotely, told me we need to do a repair of Windows 7. He told me that I could not use the Dell reinstall disc but that I could use any Windows 7 retail disc. He said I "could not" use a retail upgrade disc, a real copy of which I have from another computer.thread on this forum under another topic said an upgrade disc is ok. So now I am confused. Can I use the retail upgrade disc to repair the installation or do I need to hunt down a non-upgrade Windows 7 installation disc?
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Mar 29, 2012
Message box informs me that windows7 is not genuine
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Apr 17, 2012
I bought my computer in China with Windows 7 home basic OS and it was in Chinese, the sales advisor told me that I could get a friend to give me Windows 7 English OS, so I bought the computer. A friend of mine had windows 7 ultimate OS and he gave it to me, I didn't no about the one computer rule so I though it was OK, after about three months of using it, it started displaying the "not genuine' warningNow I want to buy genuine windows 7 ultimate and this is wI don't have the windows 7 home basic software but I have the the licence key, can I just buy the windows 7 ultimate upgrade pack? An advisor at Microsoft told me that there is away they can go around that, without me having the windows 7 home basic software.
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Aug 15, 2012
I have had a Compaq CQ62-219wm for over a year; however, now I get a message indicating that my Windows 7 Home Premium x64 is not genuine. Upon downloading a key finder software, I noted that the product key has "Trial" indicated (in spaces 6-10). Could this be a result of not activating within 30 days? My service protection is enabled. [code]
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Mar 18, 2012
I get an error message on one of the windows 7 that says this copy is not genuine. How do I remove just that one?
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Jul 9, 2012
Received above cheerio about a week ago ignored it and carried on as I knew my version was indeed genuine have had it for three years. 2 days ago, after normal start up,the screen went blank actually black , and the only thing showing is the above message again ,with the notation " Build 7601 " Unable to get any thing to come up at all except " Task Master " reference which proved to be useless.So made the call to Microsoft in Manila, and was able to convince them that my item was " genuine " however they then left me "in the lurch " saying I need to get in a tech guy, as the MS guy could not guide me out of my black screen situation, tho he gave me several ideas to try and pull up the "Start " button and get back in,So any ideas how I can get myself back to " Square One " ?? let MS know I am not impressed -- they cause the problem , in my opinion.
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Aug 14, 2010
I just updated parallels and I am getting a message that my copy of Windows 7 is not genuine. I am new to Windows on my Mac...
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Jan 22, 2012
I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?
Here's my WGA stuff: Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
[Code].....
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Jun 14, 2012
I got a problem since yesterday I get this message from Windows not being genuine. My computer is like 1 1/2 years old and I never had problems since now. I know that my copy of Windows Ultimate is genuine since I activated it by myself well but I sadly don't have the product key anymore since I can't find my installation box. Well I hope that the problem can be fixed without needing a product key.
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Feb 5, 2013
A couple of days ago, my laptop which is a few months old, started showing the message on my desktop Windows 7 Build 7601 This copy of Windows is not Genuine" and was asked to validate my Windows. My Windows 7 was pre-installed by the manufacturer and I do not have a key to validate it? I have not had any issues with it so far. I have double checked for any malware etc, no viruses present.
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Dec 16, 2012
I know my copy is genuine but after a few days of installing a note appear "this copy of windows is not genuine".
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Jan 15, 2013
I've been getting the "Windows not genuine" message popping up for several months on a 2 -year old home built system (I bought & activated a genuine copy of Windows 7). I've included the MGADiag report below. I've recently reactivated Windows using the Microsoft phone number but that didn't help. The lack of windows updates is now becoming a major problem!.I see in the report below there are several "tampered files".A Kaspersky virus/malware scan reports no problems. [code]
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Aug 15, 2012
I am getting an error message on a black screen saying my Windows 7 is not genuine?
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Jul 10, 2011
Occasionally my Laptop (Windows 7, 3gb RAM, Compaq Presario CCQ61) doesn't boot up correctly. As in normally the problem is ''Windows cannot find an OS'' thats not the exact wording but somewhere along the lines, its a blue screen and there is also some other writing underneath. I tap the off button to turn off and then i turn on again, sometimes it boots up fine and works good but sometime like it says run system repair (reccomended) so you do and it go's through steps and tells you to do a system restore which I do then it does work...but then maybe a week later you will open the lid and it won't respond (the mouse won't move and you have to hold the power button the turn it off., its starting to get annoying at this stage, considering restoring to factory settings.
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Feb 28, 2010
I've been running Win7 Ultimate x64 on a new I7 Quad core system for just 1 month. Bought the system from a legitimate OEM with whom I've dealt for more than 9 years. Win 7 activated with no problems the day I rec'd the system. This morning, for the first time, I rec'd the message that my Win 7 version may not be genuine, and asking if I want to activate or pursue the issue.
Thinking the message may be a result of spyware (even though the system is well protected) I bypassed the message, and my desktop finally loaded without event. I then checked the control panel, which showed that I had a genuine activated copy of Win 7. Have all the current OS updates.
What's going on here? Obviously this message is spurious. Will it be a problem, and what caused it?
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Oct 25, 2012
i'm wondering if anyone can help with my "not genuine" message that now appearing on my PC. I have installed a retail version of Windows 7 Ultimate 64 bit.
Diagnostic Report (1.9.0027.0):windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-6BFKG-2QDMT-G92F8
Windows Product Key Hash: XpYqkOTjaAPXQ+VIZkg4+CQr3iQ=
Windows Product ID: 00426-069-2867156-86119
Windows Product ID Type: 5
[Code]...
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Oct 31, 2011
What is Windows 7 Clone? Why is there a message "your windows is not genuine" when you update windows 7?
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Jul 17, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 114470 MB, Free - 65830 MB; D: Total - 76832 MB, Free - 44153 MB; E: Total - 400003 MB, Free - 399901 MB;
Motherboard: Gigabyte Technology Co., Ltd., P67A-D3-B3
Antivirus: Microsoft Security Essentials, Updated and Enabled
This weekend, I bought and installed a new SSD into my computer. I re-installed my Windows 7 (Home Premium x64 OEM) onto it, (fresh install, no migrate) and immediately formatted my mechanical HDD. I went into my BIOS and changed boot priority. (I set it to CD first, because I was re-installing from the disc, followed by my SSD.) I changed BIOS Drive positions, with my SSD as #1 and HDD as #2. On my Mobo, my SSD is plugged into SATA3 Port #1. My HDD is plugged into SATA2 Port #1. As soon as I got Windows installed, I started re-installing programs, setting up my admin account, and generally resetting my system, theme, Rainmeter, etc. Then I started getting messages that I wasn�t running Genuine Windows. I clicked the �Resolve Online� button, and downloaded the authenticator software, which told me I needed to buy a copy of Windows.This irritated me, because I am running a key I bought legitimately, and I have the packaging and CoA. I called Tech Support. I spoke with a very helpful gentleman. He checked out my product key. He had me activate my product, which I hadn�t done on my new install yet, and I got a �Genuine� tag to appear under the Windows Experience Rating in �My Computer>Properties�. He said I was good to go. Now, 48hrs later, I�m getting the "Not Genuine" message again. I have a screenshot of Windows claiming to be Genuine and Not Genuine at the same time. (See Attached photo.) I have installed a lot of updates since my re-install, so I do seem to be getting those. So, although I formatted the original Mechanical HDD, I have to assume there are some residual Windows files still on it, (but I'm not finding any) because apparently Windows thinks it�s running on two machines now, I assume. I�m also getting a strange message in my Boot process, which asks me if I want to Boot into Windows 7, or into Windows 7. A 30sec timer then appears and chooses the highlighted option, and continues to boot normally. This computer is custom built, and I purchased an OEM version of windows separately from the builder - legit, physical packaging - and I opened the packaging and installed it myself about a year ago. It has been fine until I installed the new drive this weekend.
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Oct 13, 2012
I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
[code]....
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Jun 13, 2011
Hi there, right now I have a non genuine version of Windows 7 Ultimate installed, I'm looking to replace it with a genuine copy of Windows 7 home premium. Could I do this with an upgrade disc or would I need to buy the whole OS? I'm trying to avoid paying 200$ to activate Ultimate.
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Jan 15, 2013
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week.
Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
[Code].....
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Jan 14, 2013
I am receiving an error message on my Gateway One ZX4300-01e. It continues to ask me to: Reboot and select proper boot device or insert Boot Media in selected boot device and press a key.I bought this computer on ebay. it was a seller refurbished item and does not have a boot recovery disk.
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May 2, 2012
but I only have windows 7 64. Never had Vista on the machine. Just did a clean reinstall of windows 7 from my legal FULL disk. It has activated correctly.If I choose vista it still boots to win 7..
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Sep 27, 2011
Windows 7 is booting normally until it get stuck on a blue screen (not a BSOD) that says "Windows 7 7601 not genuine" on the bottom right corner. Problem is Windows won't go anywhere from here. I just can't do anything else (except ctrl-alt-supp which just allows me to reboot). As I can't get into Windows, I can't do anything to solve the problem.
This problem occured after I got rid off my XP partition (from a dual boot XP/seven) to keep only Seven. I had to use windows recovery tool from my Home premium CD to repair start up after that of course as I had lost my boot information (previously on XP). When I finally got Seven to boot normally (at least I thought) it just hanged there, on this beautiful blue screen, with nothing else than this false statement about my OS not being genuine (This is a genuine one that has been activated fro 2 years and worked perfectly fine). All I found on forums are people who seem to still get access to Windows and so figure out something with windows or cmd (like slmgr /rearm). But I can't even try all that, as windows doesn't want to load further. I tried in "safe mode" but it didn't change anything, Windows get stuck too.
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Jan 7, 2012
I'm having an issue with my Windows 7 machine where it occasionally seems to freeze up for about 10-15 seconds. My mouse still works, but whatever software I have running, whether it be IE9, MS Outlook, Quicken, or pretty much anything else, will freeze for a few seconds. If I sit there and wait, the cursor will return and everything will be like normal again. I've tried to pin down some consistency with the problem, as in it happens every time I do...such-and-such. No such luck. it seems to happen randomly.I've tried to see what could be running in the background and turned off things, even such things as my antivirus, and nothing seems to help. I'm starting to be concerned that it could be memory or maybe processor. Is there a monitoring program, or diagnositic utility that anyone could recommend that would help me pin this down?
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Dec 1, 2012
Starting Windows 7 Home 64 bit by hitting the F12 key I get the Windows Boot Manager screen. And it shows the following error message:The Windows Boot Configuration Data (BCD) store file contains some invalid informationI would like to copy a clean slate of the OS to another HDD so i may as well fix the existing one first.
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Dec 4, 2011
6 months ago I installed windows 7 on a new PC I built. I then decided to switch to a 64 bit system which I did. I bought another HDD and decide to add a second drive with windows XP.I ended up with a system which had windows 7 shown twice on boot up and only one would bring up windows 7. Windows XP was missing. I removed the second drive and it worked fine but I still had 2 Win 7 prompts on boot up.I have a virus or root kit which I can't find or remove so I decided to format the C partition and reload windows 7. The problem is although I have the bios set to boot from the cd with the Win 7 disk, it comes up with the boot manager missing message and I can't get around this.I tried another HDD and get the same message. How do I get rid of this problem where i can re install win 7?
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Sep 11, 2012
I'm running Win7 on my Dell XPS M1530 laptop.Recently the system has been freezing occasionally. But the interesting thing is that it still responds a few minutes after the freeze.For example, the display dims itself after a few inactive minutes according to the power plan, and clicking a button restores the brightness.After a few minutes it's totally unresponsive. The fan keeps spinning all the time. It seems that the freeze happens when there is some excessive load on the system, but nothing that it hasn't endured before.I checked the temperatures with CPUID Monitor. Nothing irregular happens at the moment of freeze.
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Jan 31, 2013
Certainly when the computer tells me to reboot, I reboot...other then that I really just put it to sleep at the end of the night. I realized today that I hadn't rebooted the computer in quiet sometime, Over a week, in fact. So I guess that's the question: How often, if ever is it "good housekeeping" to reboot the computer?
My system:
i7-3770k
128gb SSD
500gb HD
gigabyte 7970 gh edition
32 gb ram(I know...it's stupid over kill)
Win7 Home premium installed on SSD
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