Upgrade Hangs Up
Oct 28, 2009
The upgrade has been hanging on the final step "Transferring files, settings, and programs" (58%)...
It has been at that point for approx. 12 hours. The three dots after the percentage continue to appear and disappear which makes it looks like it is processing, but no progress.
How do I get out that this and complete the upgrade?
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May 6, 2010
I am trying to upgrade from Vista Home Premium to Win 7 Ultimate using a DVD bought at retail. The upgrade process hangs while Gathering programs and settings, always at the 86% mark. Yesterday it hung at 6:00 PM and I let it run overnight -- at 9:00 AM next day it was still hung. No error message, no shutdown, just sitting there waiting.Following suggestions from various sources I have tried working from an empty start folder in Vista, and from a clean boot in Vista. Neither made any difference. I have turned off antivirus and taken down the firewall. My system is approved for upgrade by MS. I have tried starting the upgrade program from Vista safe mode and by booting from the DVD, but was not allowed to continue. I have done everything suggested by MS as a prelude to upgrading.My computer is a Dell Inspiron 530.
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Jan 18, 2011
I have a HP Pavilion which I purchased from Best Buy with the Vista operating system installed. This was of course prior to Windows 7 being released. I ordered the free upgrade disc but postponed doing the upgrade until just last weekend. While I like Windows 7 or at least what I have seen of it so far, I have encountered several problems that I have been unable to resolve.
1. When trying to restart or shut down the computer, it will log me off but then hangs at the "Shutting Down" screen. I have to force the shutdown by holding the power button.
2. I cannot copy and paste or cut and paste anything. Even in Windows explorer when working with files, explorer stops responding and I have to go to the task manager to close the program. This happens whether I am trying to copy and paste one file or a batch of 400 articles. It also does not matter if I use the right click menu or keyboard Ctrl C /X/ V.
I have run all of the Windows updates and installed all but a few optional updates that seemed to be unrelated to any problems that I am encountering, or related to hardware that I do not have installed on my system. I can copy and paste in my email program, Thunderbird, but the copy/cut/paste problem seems to be limited to Windows Explorer.
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Nov 13, 2009
I installed Win 7 RC on a new build and purchased Vista Home Premium 64bit OEM with upgrade to Win 7 Home premium. The Win 7 upgrade disc has arrived. I understand that Vista must be installed and activated for the upgrade to work. Attempts to install Vista with Win 7 RC running or booting from the Vista disc lead to error code 0x80070103, insufficient free space. My HDD has > 450 Gb free space in 2 partitions. Do I need to reformat the HDD in order to install Vista over Win 7?
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Aug 7, 2009
I ordered the 50$ Windows 7 upgrade disk. I realize that Windows 7 will need vista or XP already installed for the upgrade version of Windows 7. But if I want to upgrade my Vista 32-bit to Windows 7 64-bit, Will I be able to do it with this upgrade disk? after all I will need a fresh install (because 32 to 64) and this is the upgrade version...
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Nov 30, 2009
Customer dropped off a laptop telling me that his Windows upgrade had failed.
It's a new HP DV6 that had Vista pre-installed on it.
I've taken a look at it, and there's a "Windows.old" folder on the root of C:, which is of course a back up of all his data.
There's also a batch file inside the folder with the following inside of it:
"REM Dummy file for NTVDM"
I'm wondering if there's a way to "continue" the upgrade / merging process? He has asked me to re-install all of his software the way he had it. So i'm hoping there's an easier way to continue where he left off.
I know Windows 7 creates a "Windows.old" folder when upgrading from XP. Not sure why one was created for a Vista to Windows 7 upgrade though.
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Dec 24, 2012
I have a pc with Windows XP pro 32bit retail version. First I have made an image, just in case. Then I have upgraded it to windows 8, 64bit by using the retail upgrade DVD and clean install. However, I found out that my motherboard is so old (5 years old) that there are no drivers for win8 and after asking ASUS they said that the motherboard is not supported any more and that there will be no new drivers for it. I tried using win7 drivers but it did not work and without correct drivers a lot of things does not work (in particularly hdmi port).What I want to do now is to revert to my image (windows xp), buy a Windows 7, 64bit upgrade retail DVD and upgrade windows xp to windows 7 for which there are drivers for my motherboard.
1) Can I use windows xp retail (whose product key has already been used to upgrade to win8) image to upgrade to windows 7 retail? will the activation of windows 7 succeed? I want to use clean install again since i upgrade from 32bit to 64bit
2) If the answer to question 1 is a yes, how does microsoft prevent users from using the same windows image file to upgrade different pc's? I mean, theoretically, I can make an image of pc1, copy it to a hard drive of pc2 (even if it will result in erroneous installation due to different specs) and upgrade both systems by using two VUP product keys which are cheaper than one VUP + one retail product keys
3) Can I use windows 8 upgrade DVD which is not used any more to upgrade another PC?
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Jan 9, 2013
I recently deleted Chrome due to a hacker problem and am using IE 9 - a lot of ties while browsing or playing a game the app will hang and freeze. Sometimes the mouse/cursor will not move so I have to literally turn off the pc. What causes this and how can I fix it?
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Feb 27, 2010
I purchased Windows 7 Professional through the Ultimate Steal.
Downloaded it, put it on a disk also.
It will go through the start of the setup and copy files etc, and then it will give an error and say to install from a current version of windows I need to use the upgrade anytim through windows.
But when I go to upgrade anytime it asks for an upgrade key, but all I have with the purchase was a product key and it says that I can't use the product key.
any help?
edit: also i have windows 7 home premium installed right now
and here is exactly what it says:
"To upgrade from one edition of Windows 7 to another edition of Windows 7, use Windows Anytime Upgrade. Cancel the upgrade, open the Start menu, and search for Windows Anytime Upgrade. "
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Jul 25, 2011
I'm trying to install Windows 7 on my notebook. It currently has Vista and the computer will not boot up at all. It will not let me go into safe mode, or even system recovery. The memory and hard drive are both fine (based on the tests.) Whenever it boots from the Windows 7 disc it goes to "Setup is starting." and just hangs there. I've let it sit for about 40 mins and I really doubt it needs more time. I've searched on this a little but none of the solutions seem to work.
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Apr 17, 2011
A few months ago my Windows 7 installation seemed to hit a hiccup -- explorer.exe started hanging whenever I attempted to return to the desktop. That's the best way I can describe it. Explorer is just fine and happy if I stay within Windows, but if I either
a) Connect to the machine remotely via RDP (i.e, I am connecting to this machine from an outside computer), when I get to explorer..
b) Run any sort of full screen application, for this example let's say Valve's Half Life engine, although everything else does it too, and then Alt-Tab back to Explorer..
Then when I return to Explorer it is hanging -- the mouse shows the busy wheel on the task bar, and it never returns. I can click, I'll be told I can check for solutions and close the program, and voila -- explorer is killed and restarted, all is well.
I have: Replaced the display drivers, no effect Insured the installation is up to date, no effect Sweared at it, no effect Installed windbg, saved a dump file, realized I'm not a developer, cried into a pillow, no effect
I don't think this information has any use, at least, there's nothing on search engines, but here goes:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
[Code].....
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Jun 17, 2009
Anyone managed to get this to work? For anyone not familiar its a UMPC, currently running XP Pro. I created a new partition for Win 7 (x86 RC) and installed it there.
It went through the installation and various reboots until it said it was finished but now just hangs during the final reboot. I've tried safe mode - same thing.
Anyone had more success? Is there anything else I can do during booting or install to try and diagnose the issue? I am assuming its a hardware or driver issue.
I've successfully installed on several other desktops and laptops its just this one giving the problem.
Is it worth trying a newer build?
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Jul 27, 2011
When I log into any administrator account, after the "Welcome" screen finishes, it hangs for about 6 seconds on a black screen (if aero is enabled) and a 'windows blue color' screen (if classic theme is enables)
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Jun 3, 2011
my acer 4741G keeps hanging everytime I open internet explorer. I had to close the power and then reboot it again. Yesterday, when I reboot, It didn't, Screen displays press12 to enter set up
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Feb 8, 2012
I have an Acer Travelmate, Inter(R) core(TM) i5-2520M CPU @ 2.50 GHZ, 8GB RAM, 64-bit, windows 7 enterprise SP1.
The problem I have is: Normally ctrl-alt-del brings us to the login screen and we can login by password or swapping the finger. Randomly (not everytime) when my PC is locked or in sleep mode, it does not brings me to the login screen it remains blue (wondows theme) for ages and I have force poweroff my PC and restart it.
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Sep 11, 2012
I was moving, my PC fell over. Plugged her in, all laggy and HDDs were not happy. Ran chkdsk, everything works now except the Welcome Screen takes forever, Windows 7 is on it's on Vertex 4, prior to me moving the Welcome Screen would be instant. After Windows boots everything is peppy and ready like it was! I don't understand!
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Feb 7, 2013
I have Toshiba satellite L645, win7 home premium; ram 2GB, 32bit. HD 150GB (119 Free)Lately when I shut down the laptop it just hangs there (NOT ALL THE TIME) telling me: shutting down but if I don't hit the button it will go on forever. Once a let it go for about 1hr and at the end I had to hit the button. I don't get any error what so ever.
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Jun 12, 2011
Computer posts, then checks hard disk RAID status (Healthy), then a white blinking cursor appears on upper left corner on black screen, and hangs there forever, UNLESS i put in a Windows bootable CD, then based on my boot priority order (CD ROM, HD) it reads the CD, then it displays "Press any key to boot from CD or DVD...", for which i don't press anything, and the computer proceeds to boot Win 7 OS correctly. So basically it doesn't boot unless i just have a bootable CD in tray.
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Jul 31, 2012
I was shutting down my laptop last night and there was a program (Adobe Reader, I think) that caused it to wait before shutting down. I left it assuming it would eventually shut down. I pushed the power button this morning to turn the computer on, and it says "resuming Windows" and then goes to the screen that says "Logging off". It has been hung up on that screen for over 30 minutes now, so who knows how long it did that last night when it was supposed to shut down. I can press and hold the power button to get it to power down, but when I press the power button again, it starts the same "resuming Windows" stuff all over again. I tried tapping the F8 button when it was restarting, but no luck. I can't use my computer at all, This is a pretty new laptop (Dell), so this is especially frustrating. Not to mention I have LOTS of work to do and I everything is on that laptop.
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Nov 17, 2012
Windows 7 Home Premium x64 will hang after the "Starting Windows" logo, showing only a black screen, forcing me to hold down the power button.Windows will boot in safe mode and will boot if I disable my video card from Device Manager.I have run hard drive and memory diagnostics without any errors showing up.I did not change anything before the problem began occuring.I've already tried restoring to the initial system image from Lenovo OneKey Recovery (I'm using an IdeaPad Y560) and using the Windows System Restore, as well as updating drivers and BIOS.Attached are my event logs in administrative view from today (The problem has been occuring for a week or two, however, I don't have access to logs from that time), in which I reinstall my drivers and attempt to install a download manager in safe mode among other things.
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Jan 24, 2011
this happens all the time now and becomeing annoying . I have window 7 , IE it happens on my laptop .
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Mar 7, 2011
I just installed a new ssd (X-25m) on a clients computer along with Windows 7 64bit and 8GB of RAM. The computer hangs for anywhere from 10 seconds to 30 seconds+ and sometimes just freezes up all together until I restart. Sometimes, it freezes icons and I can still use the mouse, and can double click to start a program, but it won't start up until it unfreezes, then everything I've opened suddenly opens all at once. Other times, even the mouse is frozen, and I have to wait 30s to a minute before I get it back.
Things I've tried- all Windows Updates, and updated all chipset drivers for the mobo (MSI P6N SLI Platinum)
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Mar 14, 2011
New hard drive, new install of windows 7. Machine freezes without warning, Sometimes after 2 hours, sometimes after 2 days. When frozen, unable to CTRL ALT DLT or Start / shut down.How to diagnose root cause and solution?
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Aug 28, 2010
Windows 7 Professional 64bit When I try to perform a restart, the computer goes into oblivion. Drive light flickers a bit but I've let it rest over an hour and it didn't restart. Have to press the reset button. Otherwise everything seems OK. I've run deep scans with Malwarebytes and Kaspersky and no warnings?
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Mar 7, 2011
I just installed a new ssd (X-25m) on a clients computer along with Windows 7 64bit and 8GB of RAM. The computer hangs for anywhere from 10 seconds to 30 seconds+ and sometimes just freezes up all together until I restart. Sometimes, it freezes icons and I can still use the mouse, and can double click to start a program, but it won't start up until it unfreezes, then everything I've opened suddenly opens all at once. Other times, even the mouse is frozen, and I have to wait 30s to a minute before I get it back.
Things I've tried- all Windows Updates, and updated all chipset drivers for the mobo (MSI P6N SLI Platinum)
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Mar 10, 2011
It hangs on start up; it gets past the Bios but stays at the Windows Logo and says "Loading Windows" until I am forced to shut down. Here are my specs:
EVGA 780i mobo
3.0ghz intel duo-core processor
4 gigs of DDR2 RAM
1 TB seagate HDD
1 gig of video (Gforce 9800GT 512mb SLI)
So my computer was working perfectly fine until this happened. However, this has happened before! This same exact problem happened before, so I figured it was the hard drive so I got a new one(the one I have now).Fine, it worked for about 1 month. Then this happened... again. I do not know what the problem is. Like I said in the description if my computer does get past the windows logo and I log on, after about 10 minutes of running I freeze and have to force shut down. Then I am stuck back at the Windows Logo... I have also tried to insert the Windows CD itself and try to repair windows, but even then it still won't get past the windows logo.
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Apr 18, 2012
my ASUS Eeepc 1015 netbook, running Windows 7 starter, hangs after i try to restart -- mainly after an update.
after acknowledging the restart, the screen would go dark and hang. i would have to hold down the power button to shut it off, then i would start it up manually.
as a side issue probably related to the netbook... often when the netbook goes into screensaver mode the mousepad doesn't respond when i want to get out of said screensaver mode. i have to hit a button in order for the netbook to "wake". once in a blue moon, even that doesn't work, and i have to reboot.
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Oct 11, 2012
[SOLVED]couple of curse words and a sfc /scannow seems to have fixed the problem :DMy HDD has some bad sectors on it (I already ordered a new HDD because I think this one is going to fail soon) sometimes when I boot up in my BIOS after the POST I will get a HDD not detected error if I cold boot it goes away and I am presented with my GRUB (I dual booted Win7 & Linux Mint). Is it possible that these random hangs are caused by my HDD?Mod Edit:Removed DDS log, not applicable/allowed in this forum, issue resolved by OP
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Jan 22, 2013
A friend asked me to take a look at her laptop. It's a Toshiba Satellite L775 with Windows 7 Home Premium. The computer starts fine until the green progress bar finishes loading. After that, a cursor appears and can be moved, but nothing else loads. F2 loads BIOS during startup, F12 loads a boot menu, and every other F key (other than F8) loads an OS selection screen. F8 does nothing. I've also tried booting from a restoration disc. The pixelized progress bar loads (slowly, as is usual when booting from a disc) but then the normal boot process continues with the same problem as before. I can't even get into Safe Mode to try and troubleshoot anything.
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Feb 22, 2013
System:
Microsoft Windows 7 Ultimate
Service Pack 1
Lenovo Thinkpad Edge
Intel ® i7 ® CPU 2.10 GHz
4GB of RAM
This laptop will work fine when it is booted up and for ~30 minutes after that. Then it starts to get slow to the point where web pages refuse to load and it takes a good 2-3 MINUTES to open up Task Manager. CPU usage is not high at all when this happens. I have run Memtest86+ as well as Seatools for Windows and the diagnostic tools from the BIOS to rule out a hardware problem. I have backed up my files and reinstalled Windows, only to have the same thing happen. Scans with Malwarebytes and Microsoft Security Essentials have come up clean as well.
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Nov 13, 2012
I have a problem with my laptop (A Sony Vaio VPCEB4J0E) Basically, whenever I tell it to shut down, it doesn't actually do so and only closes Windows explorer so I'm left looking at my desktop whilst nothing happens.
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