Screen Shut-off Requires Hard ShutDdown

Sep 5, 2011

I work on my Gateway while sitting on the couch. I surf the Internet and then watch TV. I surf a little more, and then I watch more TV. Some nights, when I slide the computer near me because I've shifted in my seat, the screen will go black and I have to push the On/Off switch until the computer shuts down. The computer, when the screen goes black, is still on, but no fingerpad strokes or combination of key stokes will turn the screen back on. Super frustrated about having to turn the computer off "the wrong way" a couple of nights a week.

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Screen Freezes Randomly, Requires Hard Reboot?

May 11, 2012

Ok, so I am going to try to explain this as thorougly as possible while trying not to sound like an idiot in the process. I am by no means computer savvy so anyone that has any advice will more than likely need to talk to me like a 5th grader. I am ok with that. Since installing a Windows Update about a month ago, my screen will randomly lock up. At times it will clear itself after a couple of seconds and state something to the effect that "display driver amd has stopped working and recovered." Other times it will stay frozen for about 10 minutes and then will start functioning properly again. More often than not though, it will stay frozen indefinitely and require a hard reboot. This happens during mundane activities. No extreme gaming going on. Generally it is while just browsing the net. It tends to happen more often to my wife who uses it during the day to work through a VPN. I don't believe there is any correlation though. I have read multiple forums on the web and have tried several things, from cleaning the registry to uninstalling the driver software and reinstalling it in safe mode. The latter seemed to work last night but today my wife started having the same issue again.

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Sep 5, 2011

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Apr 19, 2012

I can run World of Warcraft and Battlefield 3 at max settings and NOTHING happens. Runs like a dream. However if I play any over games such as Skyrim or the Witcher 2 my computer will completely crash to a black screen and then a weird buzzing noise which lasts 1-2 seconds. It will then require a hard reset.

This crash only happens when I play video games and it seems adjusting the settings doesn't seem to change anything. High or low settings it will still crash. I have ruled out Temperature I think. At it's hottest my GPU will be at about 55C.

My Specs- Operating System:
Windows 2.6.1.7601 (Service Pack 1)
CPU Type:
Intel® Coreâ„¢ i7 CPU 960 @ 3.20GHz
CPU Speed:
3.2 GHz
System Memory:
7.99 GB
Video Card Model:
NVIDIA GeForce GTX 580
Video Card Memory:
3.97 GB

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Mar 1, 2011

I was waking up one morning to get a quiz done before my Computer Science class. I like to think I'm pretty proficient. But when my computer was going really slow, and eventually locked up, I was forced to do a hard shutdown. Unfortunately, when I went to load it up, it loaded the BIOS, and then it goes to load Windows and poof. Starting windows pops up, but the windows icon never pops up. After about 5-10 minutes, my computer will restart.

Alright, so the first general action is to boot into Safe Mode, but this doesn't work either. I try to boot it up and the greyish screen with "Loading Windows Files." at the top and "Please Wait..." at the bottom. It stops there. Nothing loads up, it just stops. So, I hard reset it again, and THIS time, it says " Startup Repair. " So, I think to myself, this should fix the problem. I load up the startup repair. Loading Windows Files works, then it looks like its loading up and then BAM!

Black screen with a white cursor. SO! I have read up on this error quite a bit, but unfortunately, most of them happen before log in. They say to Ctr+Alt+Del into task manager. I don't have that option because the ctrl alt del doesn't work. So, I break down and try and load up the recovery console from my USB drive that I have on boot. All that does is mimic trying to do startup repair.

Performance
PROCESSOR
Intel Core i7-740QM processor

OPERATING SYSTEM
Genuine Windows 7 Home Premium (64-bit)

GRAPHICS ENGINE
NVIDIA GeForce 310M

GRAPHICS MEMORY*
2270MB total: 512MB GDDR3 discrete memory + up to 1758MB shared memory w/NVIDIA TurboCache technology

Memory and Storage
MEMORY*
4GB DDR3 memory

HARD DRIVE*
640GB HDD (5400rpm)

OPTICAL DRIVE*
DVD-SuperMulti (+/-R double layer) with Labelflash drive
Audio and Video

DISPLAY SIZE
16.0" widescreen

DISPLAY TYPE*
HD TruBrite - LED Backlit display

DISPLAY RESOLUTION
Supports 720p content, 16:9 aspect ratio, 1366x768 (HD)

AUDIO
Harman/kardon - stereo speakers, Headphone jack (stereo), Microphone jack (mono), Built-in microphone

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2) When I put my system to sleep, I find that it will turn on by itself and then shut itself off again. I think this may be related to automatic update at a given time. It happens at night. The system would just turn on and after 20 seconds or so shut itself down.

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Sep 24, 2012

I am running Windows7 64 bit for two years now. Since three months ago, I get a sudden windows shut down time to time and frequency increased this week, three times so far. I have not installed any new hardware or software.

When I reboot, the "repair mode" does not work and I have to use the "normal" mode. I also used the "safe mode" with no issue and when tries to use the "windows repair mode", it does not start.

Tonight, I also had a Blue Screen and when used "safe Mode" the following came up:

Problem Event Name: Blue Screen
OS Version 6.1.7601.2.1.o.256.48
Local ID 2057
BCCode 101
BCP1 000000000000000019
BCP2 000000000000000000
BCP3 FFFFF880030F7180
BCP4 000000000000000006
OS Version 6-1-7601
Service Pack 1-0
Product 256-1

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Jul 9, 2012

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I left my computer on overnight, and when I just returned to it I discovered that it had shut down, and when I started it up, I was informed that Windows had just recovered from an unexpected shut down. Though I guess I should mention that the other night, even though I was not doing anything on my computer, a fan was working really hard (loudly), so I just shut it the PC down. I'm thinking it could be overheating, but it is currently quite cold where I am, so it doesn't really make much sense. Here's the details of the error

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3

[Code]....

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I tried the boot system recover option that the os presented. I tried the option to recover from the last recovery point or to recover the other way. Each time the system booted back to the same problem.

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On Mon 03/09/2012 22:13:32 GMT your computer crashed
crash dump file: C:WindowsMinidump�90312-21840-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
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[code]....

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