Outlook SCANPST.EXE Unable To Access Files For Repair
Nov 8, 2010
running Win7 X64 having recently (2 months) transferred from XP. My Outlook pst files are in need or repair. I have used SCANPST.EXE on previous machines so am familiar with it. The problem is that the .pst files are stored, as it is the default location, within "/Users/Uername/Local Settings". This directory gives me the message "Access is Denied". I am logged in as adminstrator but am unable to see a way round this.
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Nov 17, 2012
My primary user profile is corrupted and I am going to have to reinstall Windows 7. Because I cannot access my old user profile, I cannot start Outlook 2010 and access my email files. However, I have located the Outlook.pst files and have saved copies of them. What I am wondering is, once I have Outlook 2010 installed on the fresh OS install, how can I restore my email and email settings? I suspect that it is far too much to expect that I can just copy the pst files to the proper location. However, without being able to start Outlook, I can't follow the recommended procedures for backing up the mail data.
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Nov 23, 2012
I have a Win 7 64-bit and yesterday, I got the black screen of death on boot. Black screen, blinking cursor right after I boot. I can access the Samsung recovery menu. I figured I'd just backup my data and do system restore or clean reinstall. After hours of backup, I looked to see the details on a popup dialogue and apparently, nothing was backed up because it was unable to access the files on my C: drive and transfer onto an external hard drive. I also tried to backup an image, but that also fails.
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Oct 13, 2012
Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked. A few other things have been happening over the last week so I am worried I might have a virus.
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Sep 28, 2010
Recently my XP machine bite the dirt and on one of its IDE NTFS HD contained a few folders with hidden and encrypted files. Thinking this was a decent way to keep family members from touching my work, I never excepted them to become inaccessible after I installed Win 7 Pro 64bit.
My problem is that I am unable to open, or move any of the encrypted and hidden files within the folders, yet I am able to only copy the folders, but without the files contained within, as I receive permissions errors.
When I try to move one of the files, I get a File Access denied error stating "You'll need to provide administrator permission to copy this file", I press continue, and I get another error "Your require permission from Administrators to make changes to this file".
My user account "Mark" is an Administrator within the Administrators group, and I have set User Acccount Control to it's default setting. I have also enabled the hidden default Administrator account, logged in as it, and receive the same errors. If it makes any difference, the username of my XP machine was PHOENIX/Administrator
When I view the file attributes, Read-only, and Hidden are not selected, but under Advanced "Encrypt Contents" is selected. If I click details, I receive an EFS error "Unable to find the user information for the file", and another window appears called User Access with all of its options grayed out.
If I took at the Security Tab of one of the files, it says "You must be an administrative user with permissions to view this objects security properties", I click continue, and it shows the Administrators group (PHOENIX Administrators) with allow full control selected. After pressing ok, I click on Advanced, I click on the Owner Tab, and current Owner says "Unable to display current Owner", so I click on Edit, and I have the option to change owner to PHOENIX Administrators or PHOENIXMark, I chose Mark, press Apply and close and reopen the windows. I then try to move the file again, but this time the error says "I need permission from PHOENIXMark to make changes to the file"
I've had no problems accessing the other files from the XP HD, but I've spent weeks now combing forums for solutions, and I just can't access the hidden and encrypted files from the XP hard drive. I was able to access one encrypted and hidden spreadsheet without a problem, so I don't understand why I cannot access these two groups of folders and the files within their subfolders.
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May 13, 2011
I do not have the new laptop on, it is an expensive paper weight at the moment. None of my XP software works. I loaded MS XP Mode, I was able to load Office 2000, neither Outlook or outlook express work and I dispise MS Mail and all web based mail. None of my CAD programs worked in XP mode. Note: Acer does not have the hardware support. I removed MS XP Mode. Loaded VMware Player with XP Pro,loaded all my programs, copied my old HDD to new files in virtual machine. Setup Office 2000 Outlook and outlook express work perfect as does all office 2000. Cad programs work (or so I thought) I wasted 3 hours designing a generator room in one of my cad programs and all was well till I tried to create a new file on the virtual drive and was unable to. Tried to save my drawing to any file, was not allowed.
Spent the rest of the day re-drawing the generator room on old laptop. Tried all of the things on setting up networking the drives and folders, was still unable to create new file folders or save any new cad files. There is nothing wrong with this old laptop, it is just 6 years old and found a great deal on the Acer. Tried to load XP on a new HDD, that failed (somewhat) after loading and looking at the properties, many drivers were not working. It seems all MFG's are looking to MS to develop their drivers.What else can I try to get XP Mode to work like XPI can not afford to upgrade all my programs and with that, none of my old files would be usable.I use several cad programs daily at the same time as I work on several projects at the same time, plus I do all my own quotes and PO's and send to vendors, plus receive in everything. I have to be able to create new files and save everything I do where I want toThis is also the first time I have used a new OS so soon. I usually give it a few years.I went from 95 2nd Ed to XP all was smooth. Stayed away from ME and Vista like the plague
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Aug 15, 2010
how could I open outlook 2007 for my OS Windows7. the err shown 'cannot start outlook 2007. unable to run outlook for window 7'
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Nov 28, 2011
I have a new Dell Inspiron 14Z running windows 7 pro 64bit and i'm using Microsoft office 2010. I'm trying to retrieve archived emails that i backed up on an external hard drive from a previous computer, the files are .pst which is an outlook format but i keep on getting an error message saying the file is not an Outlook data file (.pst). i dont have any other way to retrieve these emails since they were deleted from the server and its about 1.5 years of work emails. Not sure what to do? should i move the files from the external driver to a different location on the computer and open them, or are they corrupted and need to be fixed?
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Sep 1, 2010
I have imported my Outlook Express files into Live Mail (from an XP machine to a laptop running windows 7) using the import function in Live Mail. When I look in the Storage Folders there are no files to view. In the Quick Views I am able to read and see unread emails from Outlook Express but not emails that I have read on my XP machine.To do the import I copied the files from the XP machine to a USB stick and then on the laptop browsed to find the files on the stick. The folder containing the OE files in not read only.
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Nov 10, 2011
Last night I was on the internet at home absolutely fine and my laptop automatically downloaded an update, since then I have been unable to connect to my wi-fi. I deleted the updates and was still unable to connect, so I tried to used a system recovery restore point and every one I use starts but fails to complete.So, I did a factory reset after around 8 hours of trying to sort it out today and I STILL have the same problem. I can plug in the cable to connect and my housemate is having absolutely no issues connecting and neither is my phone so now I am at a total loss what I should do to resolve this. Prior to the factory reset I was able to connect to the wi-fi but it was stating no network access/limited access and now it simply won't connect to my internet at all. It finds my full strength signal but will not connect.My drivers for the Broadcom 4313 802.11b/g/n card are the most up to date and the laptop (HP G62) says it is working fine.
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Dec 20, 2011
how to change eml files to mht files in microsoft outlook
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Mar 9, 2011
I have installed SP1,I have tried to run a repair because I cannot run Backup!! but it says "your current version of windows is more recent than the version you are trying to upgrade to!Is this another mess by created by Microsoft ?
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May 24, 2011
Right, i'll try to explain it not to detailed; -Was multitasking between online videos and facebook, when suddenly one of those 'Do you trust 'such and such'' windows came up (with the dimed background). -I cannot remember what it said but it wouldnt let me press 'No'. -So I had to trust it (but I would have pressed 'Yes' anyway). -So when it went away, displayed on my screen was a new window, and again I didn't really look at it, but I defintely remember that it was an error window. Again I pressed yes, and this was because I didn't understand a word of it.This is where my problem comes in; -After pressing 'yes' the computer restarts and comes up with a 'System Repair' screen, tells me that its looking for the problem. -When finished it says 'Unable to repair' or something along those lines, and then followed by 'remove all external hardware (mp3s, controllers etc) and try again' -I do this, doesnt work same screen. -And now i'm stuck. EDIT: Its the 'Startup Repair' option/window in the 'System Recovery Options' window.
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Jan 26, 2010
Two weeks ago my computer came down with a blue screen of death. I was running Windows 7 at the time on a fairly new system (little over a year old). Great gaming PC, never had any real issues. I was unable to get past the Windows loading screen, I was unable to load up in safe mode, I was unable to start up from the last known configuration, and I was unable to run a Windows repair. All options failed. I tested the memory to see if my RAM was messed up; RAM was fine.
So I installed a brand new hard drive in today, fresh and clean. I popped in my Windows Vista DVD (I don't have a DVD for my 7) and started installing Windows Vista on the new hard drive. All was going fine. Then it finished installing and immediately I was struck by the BSoD in the same spot as before; couldn't even log in. So apparently it's not a Windows problem, there's a serious issue with my PC itself. What is wrong?
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Nov 7, 2009
I have recently migrated to window7 from XP via clean install. Touch wood I was up and running in less than 40 mins. I am still finding my way in the world of Windows 7. I need to copy my outlook files (pst) to new installed MS office on Windows 7. Despite with admin privileges and ownership I cannot access outlook folder on Windows 7 to copy the files.
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Oct 27, 2012
Some of the Office 2010 applications (access, outlook, etc.) cannot be opened. I get a message saying that I need to install IE 3.00/4.00 or later, although I have IE 9 installed.
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Aug 3, 2011
I've installed Windows 7 alongside Ubuntu and was using grub2 bootloader, after changing my graphics card and moving removing some old hard disks when I try to boot the Windows partition I get the blinking underscore screen indefinitely.I tried recovery from the DVD, the Windows install is not recognised in the list, it's just empty, clicking load drivers I can navigate to the drive - it's there as D:, I can see the Windows directory and files, the C drive is another NTFS partition without a Windows install. As it doesn't recognise the install, startup recovery doesn't work.I then tried bootrec and bcdedit from the command line, eventually I hit a wall with an error that there is no recognised file system - despite it being available in the Load Drivers dialog earlier.
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Aug 8, 2010
I recently took my pc in for repair of the raid drive. The service center used a software which allowed them to change my password, so that they could access the pc. however I believe it damaged my profile because now, I can not change the password from password and outlook no longer remembers any of my email passwords, I must reenter them all each time I run outlook. I am trying to avoid creating a new profile.I am running Windows 7 Professional 64x with a mirrored 2TB drive. Simple peer to peer workgroup
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Apr 1, 2011
Today while listening to a song. My computer restarted with a BSOD. It then asked me to repair my computer saying that some boot record is corrupt. I repaired my computer from the cd. It works fine but now i can only see my C: and no other drives are being shown though the data is still there. I cant see the remaining three partitions in my computer
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Aug 22, 2010
I was trying to reclaim some unallocated space on the drive and in the process seem to have lost boot manager, so it won't load Windows. If I put the disc in, it's not able to automatically able to repair because it says the repair disc I'm using is not compatible with the OS I have installed. This is the same disc I used to install Win 7 in the first place. Tried using cmd prompt to reload boot manager manually,and it completes the operation successfully but still says bootmgr is missing at start up.What's scaring me is that if I try to just install Win 7 again (onto the unallocated space), the hard drive just turns off and the hdd light comes on solid. This is when I choose 'Install Now' from the opening screen before selecting partitions etc. I'm typing this post from a spare hdd. The only thing I can think off at this point is the get an enclosure and recover my files; then wipe the hdd in question and reinstall Win 7.
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Sep 10, 2012
I have windows 7 pro version installed on my desktop, 500 GB seagate 7200 rpm HDD, intel i5 4 GB RAM. This is not required, but I am posting the hardware details. My query is that previously I used to be able to access the hidden files on my C drive, now I am not able to access them. I need to access the data files of microsoft outlook ( I have microsoft outlook 2010) installed, so that I could run synch pst for outlook. I have long back put a check mark in the folder options to allow me to see the hidden system files, but yet i am not able to access the. My user account is an administrative account. However these files are accessible by goodsync software which synchronises these files to another drive on the same HDD. I wonder if goodsync have locked these folders. I don't think so because I was able to access them previously. I also created the default administrative account in windows if that works, and logging in under that account also did not help.
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Oct 22, 2012
I set up Outlook and my email account details, and Outlook's test message was received successfully (by Windows Live Mail).
But then when I tried to start Outlook, I got this error message: Microsoft Office Outlook Unable to open your default e-mail folders. "Outlook could not start because a data file to send and receive mail could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel".
I tried this but the only options open to me were modifying the mail settings I'd just set, or Change settings for the files Outlook uses to store e-mail messages and documents.
When I tried this by clicking the Data Files button there was no pst file listed. When I clicked Add, it is empty.
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Nov 2, 2012
Recently I had an issue with Chrome (which is now solved), But during solving the error I done an SFC Scan as it was a windows .DLL that was reporting to be in error and the scan found a few files that were un-repairable.I also downloaded a Windows 7 Installation Disc from Digital River; Here.After extracting the required files from the .iso files with 7-Zip, I changed the ownership of them and 'Moved and Replaced' the old files with the new files.
These are the files I replaced;
autochk.exe
blbres.dll
netcfgx.dll.mui
icardres.dll
winshfhc.dll
I then re-booted in safe mode with CMD Prompt and re-scanned with SFC, but the same files are reporting they are in error. Are they important? Is there another way to repair them? I am running Windows 7 Home Premium, I have attached the most recent SFC Scan.
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Dec 17, 2012
When I recently tried to boot up my system all I could get is a blank screen. Tried to boot up using Windows 7 repair disk but it goes into a loop at the "starting windows" screen consequently won't boot up for me.
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Jan 15, 2012
I recently downloaded a damaged file, which caused my computer (not this one) to be unable to start up normally. The computer now boots up in Startup repair, which is unable to repair my computer "automatically" and when I then click "View advanced options for system recovery and support" and go to the "System restore" tab and choose a Date and time for the restoration, it tells me that "There is not enough free space to restore the disk". I seem to have no options to try and sort out the missing space on the harddisk, which should be unnecessary because I am pretty sure there is still alot of disk space on the C.
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Feb 16, 2012
i got a hp pavillion running windows 7 i was installing the windows update and pressed restart now, after this the force restart thing came up but i pressed cancel and it didnt like this, after 2 minutes of program errors it restarted and went straight into startup repair. running it on normal mode doesnt work and safe mode is not available. when it runs startip repair it wont fix anything and tells me to restore, i can get to the windows restore part and have restore points but they do not work and an error is shown, x8000xffff if i remember correctly.
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Jan 11, 2012
I am having a bit of an odd issue with my Alienware MX11 laptop. I just restored it to a previous "checkpoint" after just having the error "Failed to save all the components for the file \System32\000052af. This file is corrupted or unreadable This error may be cause by a PC hardware problem." After restoring via Control Panel it is running generally fine. However, my issue is wanting to reset it to factory default settings. I've reset to the Factory Image before with previous Dell laptops, but for some reason the repair menu will not load past the black screen with the grey bar on the bottom with the words "Windows is loading files..." After the bar fills white (very quickly might I add) it returns to being gray and sits there.
Is there another way to return to factory image or a way to fix this?
This laptop is still fairly young (got it last month) and the warrenty is still good.
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Feb 28, 2012
I have recently purchased a new laptop with Windows 7 Home Premium x64. I installed Office 2007, which has updated to SP3.Using XP I used to be able to successfully use Outlook 2007 for my office email, which uses a microsoft exchange server. I have not been able to get this to connect using Windows 7 despite using exactly the same settings. I have also tried a number of other combinations as advised from other sites but I can't get anything to work?This microsoft fix was also of no help... Error messages when you try to connect Outlook 2007 to Exchange Server: "The action cannot be completed" or "Your Microsoft Exchange Server is unavailable" or "Cannot start Microsoft Office Outlook".I have tried various username combinations: username or domainusername.I have tried various password security options.This is the error message I get: Outlook cannot logon. Verify you are connected to the network and are using the proper server and mailbox name. The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
I use the following setting:
Use Cached Exchange Mode - unchecked
Encrypt data between MicroSoft Office Outlook and MicroSoft Exchange
Server - checked
Connect to my Exchange mailbox using HTTP - checked
Proxy authentication settings: Basic Authentication
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Jan 4, 2013
So lately my computer's firewall has decided to not work so I searched around and eventually concluded on doing a upgrade reinstall. As I didn't want to lose any of my files, drivers or programs. All seemed like it went well until the computer rebooted for the last time before it reaches the " Setting up for first use " dialog Though before this was able to happen the computer went into a reboot loop with bsod 0x0000001E
After a large amount of reluctant clicking The computer NOW only boots to the System Recovery Options window and the ONLY option is Startup Repair ; There is NO command prompt no diagnostics, nothing, Just Startup Repair, in which start up repair is unable to do anything and continues to loop itself with a Don't send dialog
I have tried inserting the installation disk and accessing the Repair Computer but it presents an incompatibility error.
I have no F8 menu at all, (no safe mode, which I can't access anyway because the computer can't set up for first use).
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Jan 21, 2013
I have a Samsung netbook (n145) which has had a few issues starting up over the past couple months - it would prompt to run chkdsk before booting, I would let it run, and it would boot. However, yesterday I got the 'windows failed to start - a recent hardware change may be responsible' error message, and giving the option to try starting windows normally (which fails: there is a flash of BSOD and then screen goes black, and computer restarts, arriving at same 'failed to start' error). The other option is to run system repair, which also does not work: it takes ages to bring up a dialog box that searches for errors, but I have let this run for hours and it remains stuck. Tapping f4 to bring up samsung recovery also results in a stuck screen. Tapping f8 to boot to safe mode does not work either.
My main concern is having a working computer, and I can't really afford costly repairs or a new netbook. I got this one used about 1 1/2 years ago and it has no cd drive/OS boot disk (windows 7 starter came already installed). What should I do? Can I fix the hard drive, or should I replace? I am not at all technically skilled and have limited knowledge but an endless capacity to learn. I called samsung and they suggested I replace the hard drive to the tune of $100-$300 for parts alone, which is too expensive for a $100 netbook.
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Mar 25, 2011
My old pc finally died. i had everything backed up on line. I bought a new computer with windows 7(which i hate already!) and now i have Windows live mail. I'm trying to import Outllook express in and i keep getting this access denyed message! I don't know what to do. Is there anything i can do that wouldn't be greek to understand. I'm ready to chuck this thing out the window!
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