"Open Containing Folder" And "Copy" Greyed

Jan 8, 2012

I am running Firefox 3.6.17 on Windows 7 Pro 64x. When downloading files from the Internet I am unable to "Open" or "Open the containing folder", in other words I can't get to the download. I am running the free version of Zone Alarm and use free AVG anti-virus. I don't recall changing anything in those programs recently. It seems like all the sudden I am not able to download content any longer. It has worked fine in the past. This is a homebuilt machine. What would be the things to try, either in the antivirus or firewall if there were setting changes made there? Barring that are there any other things I could try?

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Jul 10, 2012

In one particular network drive I cannot open any PDFs.

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* JPG/TIFF/etc - opens fine
* DOC - opens fine
* XLS - opens fine
* ACCDB - opens fine
* PDF - Acrobat Reader opens and then I get a pop-up "Error: Access denied."

To open any PDF I have to drag it from the network folder onto my desktop and open it from there. I can open PDFs from any OTHER network folder; it's just one specific path and subdirectories thereof where they won't open. Doesn't matter which office computer I use, I get the same error anywhere. I have R/RX/W/M (everything but full control) on the network folder. Same permissions as everyone else in my office.

I have:
* Reinstalled Acrobat reader (no luck).
* Disabled offline files (no luck because I didn't even know what that feature was for and never used it.)
* Double-checked permissions on the directory.

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The screen I used to type in the coding was black, with white text. I think I remember typing in dmnt.mgt (Not exactly it but kind of like that??) Either way.. how can I open up my usb?

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