Office 2010 Runs Product Configuration When Opening Word And Excel

Oct 20, 2011

Just started using a new workstation with Office 2010 installed by OEM. Everything worked fine for a few days, and then every time i attempt to open a Word file or Excel file i get the MS Office dialog box that states "please wait while windows configures Microsoft Office 2010". The dialog box stays visible for 30-45 seconds and then the program opens and works fine.

Ran a repair, four times, didn't fix it.

All of my research leads me to a solution of uninstalling and re-installing. I'm not buying that if everything worked fine for several days, that a bad install will make the program stop functioning properly.

I also noticed, while visiting help within outlook, that the product was still a trial version and not currently activated. I have entered the activation code numerous times with no luck.

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Is there some known compatibility problem between MS Office/Excel 2007 and 64-bit Windows 7 OS? Ive searched Google but can't find anything related to the problem I am having.

I've tried restarting the PC. I reinstalled Office. I've tried launching Excel in compatibility mode for XP and Vista. All to no avail.

System Specs:
CPU = Intel Core 2 Quad Q6600 2.4 GHz
Mobo = nVidia 650i Core 2 Quad (EVGA nForce 650i Ultra)
RAM = 4 gigs DDR2 Corsair at 1066 MHz dual channel
HD = Western Digital Raptor 10k RPM 16 MB cache SATA Extreme Speed
OS = 64-bit Windows 7 SP 1
MS Office = 2007 version with SP 1 (or 2, can't recall exactly).

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