Laptop Sometimes Won't Sleep
Oct 13, 2012
I own an HP dv6tqe-7000 and I have a pretty annoying problem. At random times the laptop won't go to sleep when I close the lid. The HP logo light stays lit even if I leave it alone for a couple of minutes. If I open it up the screen is blank, and both the power and WiFi light are on. The mute volume LED is off even though I had left it on before. The only thing I can do is hold down the power button to reset it.
I have no idea what causes this. Sometimes the laptop takes a lot longer to sleep than usual as well, up to a minute. I don't think this was a problem when I first got it about 3 months ago. The problem has been apparent for about a month now.
I tried updating the drivers to both the dedicated and integrated GPU, but unfortunately it still showed the same result. I know I updated my BIOS awhile back, but I don't know if that's the problem. I also bought a Logitech USB mouse I bought 2 months ago where you are just supposed to leave in the USB receiver.
At times it will go to sleep within seconds. I wish it would do this all the time because since I'm on campus I always have to put my laptop back in my backpack.
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Jun 13, 2012
This has happened several times during the last few days. My laptop goes to sleep by itself randomly while I am actively using it. The model is Dell XPS L502x.
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Dec 1, 2009
Today, I installed Home Premium 32 bit (it's dual booting with Win 2K Pro) on a Dell Latitude C640. After much patience, googling and having a driver disc for this laptop, I finally finished the install. For a 2002 model laptop, it looks pretty good. The only known problem that I'm having is that it won't go into sleep mode. All of the other options are there except that. Windows 7 will install on almost anything there is, it looks like. Anyone have a suggestion for the sleep mode problem?
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Sep 22, 2012
My laptop wakes up for no reason after I put it to sleep. I unplugged my USB things and it still doesn't solve. When I do powercfg -lastwake it gives me this:
Wake History [0]
Wake Source Count - 1
Type: Fixed Feature
Power Button
This does not have to do with an outdated driver(Most likely) It happened when I decided to decrease the brightness.
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May 9, 2012
My laptop was BSODing when I put the laptop to sleep. The dump files are attached per instruction.
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Aug 6, 2009
Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.
The only way to get on to my pc is to do a hard restart.
I believe this might help:
Power Efficiency Diagnostics Report
Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results
Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_148F&PID_2573 Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCIVEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USBVID_8086&PID_27CC Port Path
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90
Battery:Last Full Charge (%) The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39
The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.
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Jul 7, 2012
On my laptop, the drive is encrypted with TrueCrypt and I don't know whether it is better to have my PC set to sleep, hibernate or hybrid sleep when I close the lid. I kind of want the fastest, but most secure option though.
Also, in the TrueCrypt options menu it says Auto dismount when entering power saving mode. Is that sleep? And is dismounting when it encrypts it again?
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Nov 7, 2011
My laptop is refusing to shutdown.
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Jul 20, 2012
I'm using my laptop (ASUS G73JW) with external monitor.The OS is Windows 7 ultimate 64. I set to "Do nothing" when the lid is closed and "Never" sleep in power settings. It never goes to sleep even if I'm doing nothing with my laptop for a long time. But it goes to sleep in random time when I start to play video with media player, even if I keep doing somethng with mouse or keyboard. I tested with various other media players, but symptom is the same. I'm not sure if this is the same on other laptop models/vendors. It seems like a bug is in Windows kernel drivers or ASUS specific drivers.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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May 23, 2011
My HP laptop shows a blank screen after loa=eaving the computer for a short time. I have tried changing settings for hybernation and sleep, as I don't know which it is, but when I click the mouse to bring it back, it shows the computer as "locked". It take quite a while to bring the screen back. I have changed the settings to "never" as it is usually on mains electricity.I don't know what happens, but it takes whatever I was working off screen and comes up with the options to "change user" but we only have one account and says it is "locked".
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Jan 31, 2012
I have had 4 BSOD events since December, which appear to occur when I close the laptop lid (where it would normally sleep it eventually goes off - I don't know this has happened until I return to it later!)I was struggling to get my computer details on my profile, so here is a rundown..Dell Vostro 3700 laptop, windows 7 professional, Intel Core i3 CPU M 370 @ 2.40GHz, 3GB RAM. I run avg anti-virus free edition.I have also noticed that windows media player is crashing a lot.
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May 8, 2012
My laptop just wakes up from Sleep, while on battery. It's soooo annoying! I have this info from a CMD command. Maybe, it's relevant?
Info: Command I entered on Command Prompt: PowerCFG -LastWake .
Result:
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
[code]...
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Dec 21, 2011
when i did the powercfg -LASTWAKE, it didn't show the wake source, same thing in event viewer, how do i know what's causing this?
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
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Jan 21, 2012
So i've recently been getting a BSOD in Windows 7 after waking my PC from Sleep. [code]
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Apr 19, 2012
I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS
The laptop is 3 years old.
Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Jul 8, 2012
EDIT: the problem has returned and the previous solution doesn't work anymore. Uploading new .ZIP file in OP and last reply.
I have been searching the Internet a bit to find a solution to this issue. Mostly this has been linked to specific programs (like iTunes), which I don't have. Someone said it might be BSOD so I did the procedure.
Basically, my laptop doesn't go to Sleep, but instead freezes. This happens when closing the lid, pressing the "power" button or doing manual Sleep from Start menu. The screen goes black, but won't "wake up" anymore - the only way out is a forced shutdown and restart. If the laptop is in this freezed state long enough it will shut itself down automatically. The machine is 2 months old with pre-installed Windows.
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Sep 18, 2010
Whenever I try to put my laptop into sleep mode, it wakes back up a few seconds later without me touching anything. Has anyone come across this before? I just reformatted my computer and this didn't happen before the reformat.
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Nov 10, 2009
whenever my laptop is in sleep it goes into hibernation after a period of time.. the only problem i have with this is that the hibernation feature freezes my comp due to a known issue that has no drivers yet.
So just give me the steps.
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Nov 16, 2009
I haven't verified this yet, but I wondered if it's a possible bug?
I bought a Dell XPS M1330 over a year ago and it came preloaded with Vista Home Premium. Since I want to keep the batteries in good condition I run the laptop with no battery connected and AC plugged in whenever it sits on my desk at home.
However, in Windows 7 it seems that Windows wants to put the laptop to sleep after 10-15 minutes if I do this. Since I have various USB devices plugged in, especially external storage, this is a problem. It goes away if I run with the battery plugged in but like I said, not verified yet.
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May 28, 2011
I've had an HP dv5t laptop for about a year and a half (see specs), and so far (knock on wood) it's been pretty much perfect EXCEPT for one problem that has been happening on and off for the last several months. It occurs about once or twice a month for no apparent reason --- and I don't know if this this is a hardware or a software problem. What happens is that all of a sudden, for no reason my keyboard and touchpad/mouse are completely non-responsive -- and the only thing I can do is use the power button to shut down. When I reboot everything seems fine, until the next time it happens, a week or two later. It can happen when the laptop is running, but more often it happens when I open the lid after the system has been in Sleep mode. (I keep the laptop in 'Sleep' mode all the time when the lid is closed, and only fully "shut down" once in a while.) Everything seems to load properly --- the Desktop looks perfect and all my apps/icons are there, but the mouse won't move and the keyboard doesn't respond.
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Sep 16, 2012
About 75% of the time, when I lift the lid to resume my laptop from sleep, the laptop will not resume immediately. The screen will remain black, the wifi light stays disabled, and while I can hear the fan, nothing else really happens.Usually after anywhere from 3 to 20 seconds, though, the laptop will eventually wake up, and I believe it tends to be when the hard drive actually starts spinning -- the hard drive light will blink and I'll hear the faint 'click' of the hard diskThe resume used to be more or less instant. I've reformatted since I first noticed this problem, yet I still have it, which makes me think it might be a hardware issue
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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Nov 11, 2012
My Samsung laptop brought couple months back keeps taking a long time to sleep. The actual time taken seems to vary greatly, sometimes a few seconds, but otherwise hours upon hours (I at that point shut it down).
The time it takes for it to sleep does not seem to always correlate to the numbers of applications I have open either, nor the RAM usage. Sometimes it sleeps fine with a lot of programs open, other times it fails to when there are only a few.
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Oct 25, 2010
Not sure this should go here; i only have "normal" sleep on my Thinkpad, hibernate or hybrid sleep doesn't work : Screen goes to sleep but if i move the mouse i see nothing happened (i'm on the lock screen).
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Oct 1, 2012
I have been trying to sync iTunes version 10.7 with my ipad in Windows 7. I have tried just about everything I can think of and it still goes to sleep or crashes where I have to restart everything when I hit the power buttion.
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Jun 13, 2012
I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
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Oct 11, 2011
i have to press the power button every time instead. all the laptop i've owned before were never like that, opening the lid would've sufficed. i checked power options settings, i don't see "lid open action", only "lid close action" which is set to "sleep" mode.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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