Intermittent Startup Failures?

Oct 16, 2011

I recently bought a Dell Inspiron 17R (N7110) that was on sale at Costco. It arrived on Thursday, October 13. However, from the beginning it doesn't always start up correctly. About 4 times out of 12 it got up to the "Starting Windows..." screen, but the 4 lights don't come together to form the windows logo (that's the startup animation). Each time I did a hard reset, and then it would ask if I wanted to run Startup Repair.First time: I think this was before I even installed any of my own programs. Tried running Startup Repair... which failed to start up, and I reset again.

Second time: Immediately following the first, I decided to run Windows normally without Startup Repair, and it worked.Third time: I decided to try Startup Repair again. It went through this time, and when prompted to try a System Restore I did.Fourth time: ...apparently that didn't work, because it happened again. This one happened when I started it for the first time this morning, 10/16. I noticed that the Seagate Drive was attached when I started it this morning. I did another System Restore.Fifth time: 10/16. Pressed F8 and tried to start with Boot Logging. Not sure if ntbtlog.txt recorded the failure, or only the following time when I tried to boot in safe mode. (Safe Mode did work the one time I tried that)

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It's a windows 7 home premium 64 bit new build pc. Very very carefully stuck together, very very carefully installed only the right drivers, very very carefully installed software to make sure nothing starts that I don't want starting and there are no lazy apps using up memory.

Windows 7 flies, it's a lovely machine now but occasionally I get a bsod at startup. I've followed the instructions and added a zip file with all the outputs.

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- I have tried multiple Windows 7 Pro install disks built form an ISO (32 and 64 bit). I tried more than one in case my install disk was corrupted.

- I have tried an official 'Dell' Windows 7 CD...same issue

- Ran a full Hardware diagnostic...no issues

- Changed hard drive in case hard drive was corrupted...replicated issue

- Can uninstall and reinstall Windows Vista with no problem.

- I tried installing Windows XP for giggles and it bluescreens with a hardware/software error.

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OK, so fine, stuff does "fry" once in a while. So I wait for the dongle replacement. When it arrives, I plug it in. Silence. I try it on the other machines. NADA. NO REACTION, just like the first one. I try their support chat again. They finally after 4 hours of doing the same things over and over again gave me essentially the boot by telling me to unplug the router (which of course meant that I had to end the chat). Of course, no improvement. As unlikely a sit would seem, I somehow had two dead magic jack dongles, one of them brand new. That to me was borderline impossible. But wait it gets worse.

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