Does Not Load Some Drivers (intermittent)

Oct 26, 2009

I'm rather new to Windows 7 but I've done my fair share of installing versions of XP and Vista to my machines and I've never run into this issue.

I have a Dell XPS M1330 computer with 3GB ram. I chose to install the 32 version of Windows 7 Pro from Vista Home. Everything, including Aero was confirmed would work when I ran the upgrade advisor. I did a clean installation after backing up all my files and loaded the most current drivers from the Dell website that were applicable to my serial number.

My problem is that when the OS is shut down or restarted PROPERLY, some drivers don't load properly and I'm stuck with a frozen home screen. I definatly know that my trackpad and video drivers aren't loading because the cursor will not move and the screen resorts to the lowest resolution possible.

However, if I do a hard re-boot by pressing and holding the power button, effectively triggering my safe-mode prompts, everything loads properly. It seems VERY strage to me that this would happen - I would expect it to either work or fail - not a combination of both!

I'm just curious if this is something anyone else has come accross - or if I should call Dell and make sure the drivers are current for 7 and try re-installing everything.

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