Windows 7 Install Failures
Jan 20, 2013
I am trying to install Windows 7 Professional Edition onto a Doctor's machine (currently Vista) and the machine absolutely will not allow for a Windows 7 install, 32 or 64 bit.When I either do a clean install, or an upgrade...the machine will error out or go to a black screen with a blinking cursor and will not progress any farther. Windows Vista however will install without an issue. The Windows 7 install will not complete so I can't boot into a safe mode and see if it is a driver issue.
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- I have tried multiple Windows 7 Pro install disks built form an ISO (32 and 64 bit). I tried more than one in case my install disk was corrupted.
- I have tried an official 'Dell' Windows 7 CD...same issue
- Ran a full Hardware diagnostic...no issues
- Changed hard drive in case hard drive was corrupted...replicated issue
- Can uninstall and reinstall Windows Vista with no problem.
- I tried installing Windows XP for giggles and it bluescreens with a hardware/software error.
- The doctor had a Windows 7 upgrade CD...so I reinstalled Vista and tried to upgrade...same issue.
- There is a hardware warranty on the machine, but Dell wants he doctor to upgrade to software warranty before they will address. Ran hardware diagnostics with Dell on the phone, they concur it isn't hardware related.
Sata drive in the machine, so I have read for 'compatibility' settings...but the bios version this machine has...I do not see an option for that.
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Apr 2, 2012
Our laptop is using 7 and commonly fails to make links on a site. The desktop we have runs XP and easily allows us to move around within URLs. We need the ability to use 7 to conduct our business but something is amiss.
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May 4, 2011
Everyday Windows tries to run 4 updates and they all fail, including this morning.So far, 13 updates have failed beginning on 4/27. They are; KB2515325, KB2522422, KB2492386 and KB982018. Anyone else having this problem? I am running Windows 7 x(64) Professional. I have no idea how to proceed, is there an MS contact available
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Apr 26, 2012
I have been building my own PCs for 20 years. Just upgraded my main home office PC to Win7 64 bit a few months ago - no major issues until now. About 2 weeks ago, I noticed my Magic Jack USB dongle was dead. No blue light, no nothing, just a brick. The weird part is that I first plugged it into my wifes PC (also a win7 desktop) and also a win7 laptop sitting in my office room. Same behavior. No reaction at all, windows didnt make a peep (it should have launched the magic jack installer, which is built into the dongle) and no blue light.
OK, so fine, stuff does "fry" once in a while. So I wait for the dongle replacement. When it arrives, I plug it in. Silence. I try it on the other machines. NADA. NO REACTION, just like the first one. I try their support chat again. They finally after 4 hours of doing the same things over and over again gave me essentially the boot by telling me to unplug the router (which of course meant that I had to end the chat). Of course, no improvement. As unlikely a sit would seem, I somehow had two dead magic jack dongles, one of them brand new. That to me was borderline impossible. But wait it gets worse.
I then notice that ONE of the 2 external HDDs I have is dead as well. But all of them still works fine. Also, a couple other USB devices work fine still. and of course I have tried every permutation of USB port and hub or not and try all the ports and on and on. So again, I have a situation where SOME of my USB devices dont work (so far 2 magic jack dongles and an HDD). No power, they are not detected at all by win 7. And this is on 4 PCs in the home. All win7. But how could 3 devices fail for no reason at once?
Finally, I also then noticed when trying to do a skype call that my logitech webcam is dead. Same behavior, and it had been working fine. Without even thinking, I order a new webcam. I am now up to 4 "dead" USB devices, and remember these are all "dead" and have the same completely lifeless behavior on all 4 home PCs (all are win 7, 2 desktops, 2 laptops), and again all of the PCs do have working USB devices attached also, so it isnt a complete USB failure. The final straw was today when the new webcam came (a MS lifecam-500). I ran the software and plugged in the cam wehn it told me to and voila - said I didnt have a camera attached. Again, tried it on my other PCs - same thing.
Now I know something is wrong beyond the devices, because the odds that 5 devices all failed all of a sudden (2 of them brand new out of the box) is beyond measure. So I have been on the forums for about 8 hours now trying every variant of deleting/reinstalling USB drivers, because win 7 and drivers are all that I think these issues have in common, they all exhibit the same behavior on the same OS (on multiple machines). I have seen several other post the same issue, but many seem to be able to resolve it via a hard power cycle with removal of power cord/battery. I have tried all of this of course, no joy.
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Dec 28, 2012
HPE-400f Pavilion has been crashing to black screen with cursor with problems booting windows 7. Was getting BIOHD4 error code, then BIOHD3 -- Warning: No Active Partition. Installed 2 spare hard drives to alleviate crowding but problem continues. In troubleshooting have noticed the boot-up priority order keeps changing, so that the HDD group is not first, and also so the main - OS C: - hard drive is not on top of the list. Correcting these problems allows windows to boot up just fine, but then random crashes or bootup failures continue (constantly).Have taken everything out and reconnected, done a clean install from HP disks (reformatting and wiping the HD), system repair, virus scans, etc., yet problem continues. How can I fix the boot-up routines so the computer keeps them as they should be and doesn't keep rearranging them on its own thereby causing Windows to hang up?
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Dec 29, 2012
HPE-400f Pavilion has been crashing to black screen with cursor with problems booting windows 7. Was getting BIOHD4 error code, then BIOHD3 -- Warning: No Active Partition. Installed 2 spare hard drives to alleviate crowding but problem continues. In troubleshooting have noticed the boot-up priority order keeps changing, so that the HDD group is not first, and also so the main - OS C: - hard drive is not on top of the list. Correcting these problems allows windows to boot up just fine, but then random crashes or bootup failures continue (constantly). Have taken everything out and reconnected, done a clean install from HP disks (reformatting and wiping the HD), system repair, virus scans, etc., yet problem continues. How can I fix the boot-up routines so the computer keeps them as they should be and doesn't keep rearranging them on its own thereby causing Windows to hang up?
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Oct 16, 2011
I recently bought a Dell Inspiron 17R (N7110) that was on sale at Costco. It arrived on Thursday, October 13. However, from the beginning it doesn't always start up correctly. About 4 times out of 12 it got up to the "Starting Windows..." screen, but the 4 lights don't come together to form the windows logo (that's the startup animation). Each time I did a hard reset, and then it would ask if I wanted to run Startup Repair.First time: I think this was before I even installed any of my own programs. Tried running Startup Repair... which failed to start up, and I reset again.
Second time: Immediately following the first, I decided to run Windows normally without Startup Repair, and it worked.Third time: I decided to try Startup Repair again. It went through this time, and when prompted to try a System Restore I did.Fourth time: ...apparently that didn't work, because it happened again. This one happened when I started it for the first time this morning, 10/16. I noticed that the Seagate Drive was attached when I started it this morning. I did another System Restore.Fifth time: 10/16. Pressed F8 and tried to start with Boot Logging. Not sure if ntbtlog.txt recorded the failure, or only the following time when I tried to boot in safe mode. (Safe Mode did work the one time I tried that)
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Oct 19, 2012
So I've just got myself a Crucial M4 256GB and want to move my existing Win 7 x64 installation off my HDD and on to my SSD.I've done all the preliminaries in Diskpart and have the drive marked as active. The last step is to copy all the files across (rather than use cloning software) with Robocopy.However, even in an elevated command prompt I'm getting 'Access is denied' errors on the important stuff.I've tried this using the Windows 7 install DVD and within Windows Vista x86 (the HDD is a dual boot with 2 partitions; one containing 7 x64 and the other Vista x86).
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Apr 11, 2012
Computer clock moves 2 hours ahead almost every weekend. I changed it back to correct time but it is consistent in moving ahead 2 hours each week.
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Aug 4, 2012
Following power failure, my HP Pavilian tried rebooting, but was interrupted due to multiple power failures. On next full reboot, it went to BSOD when I logged into my Windows profile. On subsequent reboot, Windows offered to do a system restore. I restored it to a previous date. After that restore, the computer would allow me to open my profile, but went to BSOD when I tried to open Outlook. I am now operating in "safe mode with networking" but perepherals (e.g., scanner) and some applications (e.g., Outlook) do not work. Files from SF Diagnostic are attached.
System Info:
HP p6240f
CPU Intel Core 2 Quad CPU Q8300 @ 2.50GHz 2.49GHz; 64 Bit.
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Nov 13, 2011
I have been having random crashes after setting up a new computer. At first the computer crashed when an external hdd was connected to the pc, but now it happens at random. When the computer restarts I get this error: chainloader/Bootmgr - error 15: file not found and my hdd is missing in bios. Also i have seen this error at startup: The system has experienced boot failures because of overclocking, but i haven�t done any overclocking. To make matters worse my net browser sometimes crashes and i get this message: Display driver nvlddmkm stopped responding and was recovered.
I have windows 7 x64 OEM OS installation is two months old and i haven�t reinstalled Hardware is brand new.
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Jul 18, 2012
Having BSOD, which seems to happen when browsing using Chrome. Also, when Windows restarts, seems to take forever (15min) to get past something before finally coming back.
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6GB Ram
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Feb 13, 2013
I am getting an error "cannot install" 0x80070714 when I try to install windows 7 into a clean disk and the installation just stops..
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Apr 6, 2012
After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical). Ubuntu 11.10 can boot fine.
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Feb 20, 2011
Per microsoft I need to do try a repair install from original disk. Is there a difference between running repair install from Windows or booting from original disk then selecting upgrade install? Is one or the other preferred? Directions say both attempt to preserve installed programs, but not all drivers, and both require reinstalling all the 60 or so windows updates released after my disk. so no differences there.
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Jan 2, 2011
I've built a brand new PC and decided that I would like to install windows 7 64 bit on my SSD, I got a disk+key from my university before christmas so that'd i'd be ready once i'd built it.
I built the PC yesterday and realised that I'd left my external DVD drive at my university accommodation, I'm at my parents house for christmas break so that's a few weeks left. I can't really wait that long so I used my parents laptop (which I'm posting from now) to turn the disk into an .iso and use the microsoft USB utility to make a USB stick that i could install from.
However when I tried the install gets to 'installing features' and gives 'windows cannot install required files' error code 0x80070570 I looked the code up on google which sent me to a lot of threads here, so far I've tried:
Taking all but 1 stick of ram out and the graphics card. Reseting the bios to default Installing again without rebooting after error. using cmd to select the right partition
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Sep 7, 2012
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Jan 30, 2012
I'm working on a re-install of all components following a complete corruption of the boot sector on my drive which could not be fixed with repairs. The last time I installed everything fresh, I had no issues. Between then and now, there have been no hardware changes on my system, but now I am having issues installing the IDT Codecs. I keep getting an error along the following lines: Quote: ExitError: Error=Device Object not present, restart the system and run setup again. Running under compatibility mode, and running drivers from both the motherboard CD and the manufacturer website both have the same effect. The CD, when booted, says "This OS not support!" and only contains 32-bit vista codecs. ECS' website download indicates the IDT drivers as being compatible with Windows 7. Both do not work. It is almost as if the hardware "disappeared," despite the fact that I was using the drivers quite successfully till just 2 days ago, when the boot sector went kaput.
Windows has installed its own default set, which do nothing to power the 8mm jacks which I use with my speakers, but instead put sound through the HDMI, which is useless because I use a dedicated graphics card. I have tried uninstalling this codec and re-installing IDT, to no effect. Windows replaces with its own default codec.I have referenced this thread here, but offered solutions do not seem to work for me: Intel IDT Audio Driver will not install
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Nov 24, 2011
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Feb 3, 2010
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May 28, 2012
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Feb 6, 2013
Install LG Super multi drive install disc for windows
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Feb 13, 2013
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Jun 7, 2011
you will need VISTA install disc and a windows 7 install disk..first upgrade XP to vista then upgrade XP to windows 7
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Jun 29, 2010
I have seen a lot on clean installs but all guides are from like 2009. Is clean install still a way to install windows 7 with upgrade disc on a new hdd? since i have a hdd with vista on it and i have the licence how do i install 7 with the licence and a black hdd?
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Jan 9, 2012
I get as far as connecting USB - Windows acknowledges the connection but then never finishes the installation. Downloading and installing a driver from HP site didn't help.Know that I had originally following HP's instructions and attempted install w/o CD and with the printer USB connected during first installation. This failed same as all subsequent installs. I'm also running XP mode on this machine but had not started XP at the time of printer install.
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Sep 14, 2012
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Jan 10, 2011
I have recently finished building my computer and brought a copy of windows 7 (home premium) 64bit to go with it. But when I try to install I never get past "collecting information" where I am being asked to "Select A Driver To Install" as a driver for my "DVD Device" is missing (apparently). I assumed that the driver I needed would be on my motherboard driver disk. I clicked the disk and told it to "rescan" and it only said "There's no device drivers were found. Make sure that the installation media contains the correct drivers". When I navigate directly to the sata,raid & ide drivers sometimes I get a: nVidia nForce Serial ATA Controller on the screen but when I click on that it says the same thing after about 10 seconds or tells me it cannot install and I need to get a new driver from my distributor (I have tried the drivers of the Asus website but the same result). What do I do?
PC:
AMD Phemon X4 965 @ 3.4ghz (black edition)
2gb RAM
250gb HD (sata)
DVD-ROM (IDE)
Note: it's brand new and doesn't have an existing windows installation.
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Jan 10, 2012
During the installation process of Windows 7 it is possible to load drivers, e.g. the downloaded SATA, LAN and Graphics drivers for a specific motherboard (MoBo ASUS P7P55D).However, these files are compressed zip files and Unzipping delivers a set of folders with in each a number of files. Which are the device drivers?
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Aug 30, 2010
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Dec 28, 2010
My Acer 7736Z-4809 laptop (pre-installed w/ Windows 7 Home Premium 64bit, so I don't have the Windows 7 CD) was recently hit with a virus. I constantly got the BSOD "iaStor.sys" and a black screen. Startup Repair at first couldn't complete repair, but when I tried again, it found no errors. Tried System Restore to no avail. Was able to do a System Image Recovery using a backup on an external HD, but none of the programs worked (wanted to use Ad-Aware and Spybot to eliminate the virus). When I clicked on programs on the desktop or Start menu, nothing happened, didn't even get an "Open with." Even in Safe Mode, none of the programs worked. I checked the Task Mgr, and explorer.exe was still there, but RAID wasn't. Went to Control Panel Programs to uninstall/repair programs, but got message that programs seemed to be already uninstalled...it was like the programs weren't even recognized. Once in awhile when I clicked on IE8 in Windows Explorer (not via desktop shortcut or Start menu), IE8 actually opened, so I downloaded Hijack This and Avast anti-virus, but when I tried to install them, I got the msg: "Installation must be on a local hard drive."
Continued to get the "iaStor.sys" BSOD. I read to run Verifier and disable it, so I tried that (not sure if that made things worse). Tried to do another System Image Recovery, but this time it couldn't recognize the backup on the ext HD. Tried Startup Repair, and it couldn't complete repair. Went to Recovery Management to reset the OS, but my User ID(?) couldn't be found. Decided to do a Factory Install - during "Setup is preparing your computer for first use" I got the error msg: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, and then restart the installation." Every time I try to restart it, I get the same error msg.
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