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Jun 27, 2012

We are currently looking for a solution to re-image a Dell laptop, with a custom Windows 7 image, to an employee in the field. Most of our employees work from home or are out of state in small, temporary offices. Currently, if a user gets a virus or has a BSOD (or any other issue), and I can't remote to the laptop over the Internet, I have to setup a new laptop at headquarters and ship it to their location. I need a solution that will allow me to re-install our custom image to the laptop, with no CDs or thumb drives. Possible a hidden partition on the laptop that contains a WIM file. Then I can walk the user through a couple simple .bat command that would initiate the re-install of the OS (we have the user's data backed up so that is not an issue).

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