HP Refuses To Take Norton?
Oct 20, 2012
why does this PC refuse to take Norton this is fumb it has been this way since I got it but mylease is now done from easyhome Norton tryed to install it manually still no darn go so anyhow now got MicroSoft securrity essentials.
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Aug 31, 2011
installed new norton 360 in windows vista but cannot uninstall it. already tried add/remove programs. click on remove, nothing happens, screen flickers and wont uninstall.
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Dec 18, 2009
I got a new laptop with widows 7. I was going to install system mechanic pro 9.5. But something happened and i cant uninstall Norton. How do i reset the laptop to how it was when i first started it, where i have to enter the comp name and all?
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Jun 20, 2011
I'm trying to uninstall norton from my pc because my trial expired and i want to install avg, but when i go to uninstall it it doesn't do anything.
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Dec 20, 2012
Which is better for windows 7? free AVG or Norton Security Suite?
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Jan 29, 2013
Norton 360--This has slowed my laptop down -windows 7 and my desktop- windows xp-desktop-so slow-don't even use the desktop!
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Dec 13, 2011
When I try to run a java applet on Firefox or chrome or IE it just freezes and it ends up going to not responding and I have to force shut my browser. I uploaded a screen shot of what I get when I try to click on control panel -> Java(32-bit). I need to figure this out because I need to start school in Jan. and I need to be able to run Java apps. Please help me. I have tried uninstalling and reinstalling Java over and over. I end up getting this problem when I go to java.com and click on do I have Java then it says something about a plug-in and do I allow it, when I click yes it starts to check then it stops and freezes. I am also using Windows 7 Ultimate 64-bit. Service Pack 1
Description: A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: chrome.exe
Application Version: 15.0.874.121
Application Timestamp: 4ec1cf8b
Hang Signature: c8e4
[code]....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Jan 12, 2013
recently, my open notepad window seemed to have disappeared from my screen. couldn't bring it back, so "unpinned" from the application task bar.but now - it refused to open at all - when i try open it from the start menu, or trying to open it with the actual exe file in windows32 folder, and even doing right-click and Run as Admin
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Jul 30, 2012
The daughters laptop which runs Windows 7 and when she tries to boot up the computer it gets as far as the desktop and then a blue screen appears. This blue screen appears even if i try and boot the machine up in safe mode? I am unable to tell you what is on the bluescreen because it only appears for a few seconds and then the machine shuts down?
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May 13, 2009
am i alone in the fact that flash refuses to play nice with Windows 7. and no browser is immune to it's deadly ilk, that Windows 7 is starting to emanate. no sou gesly folks, it doesn't matter what browser i try to get flash installed on, it jus will not happen.
unless one of you geniuses figured out a way..... eh?
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Jun 24, 2010
just got a new motherboard and wanted to reinstall windows 7 64bit but the installer just keeps freezing on me , not crashing ,just after windows loads the files and then the windows 7 wallpaper comes but then nothing happens after that i can still move the mouse so is not crashed like i said.i tried installing the other way from inside windows but once it copys all the files then reboot it freezes again, but this time with the words "windows is being installed" or something along those lines
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Nov 15, 2011
A program I use frequently (VuePrint) refuses to let me change the .ini file to a particular opening directory. There is a line in the .ini "Directory=C:" I have attempted to change it to "Directory=C:User1UserDownloads" to no avail. I have changed the file logged in as "Administrator" and as the only "User" of the system. Once or twice the change worked, but at next log on, the .ini file had changed back to the original setting. I have searched the registry and no .ini file reference is there. Yes, I have saved the file using both "Save" and "Save as."
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Oct 3, 2012
Have removed Adobe Flash and Reader plus all the Java stuff (after the warnings) and have tried a fresh reinstall of the Flash player and was going to redo the Reader which was throwing up update issues.
Now i did see something about JavaScript in trouble shooting with the Adobe download
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Dec 26, 2012
I have a problem that makes me want to destroy my laptop. I use sleep mode a LOT. Until today, it used to actually enter sleep mode. Now, it turns of the screen, and HDD activity seems to stop (At least the light turns off). But it never actually sleeps. In fact, it seems to use MORE power somehow. I usually get ~5 hours on battery. My new awesome sleep mode is so good it consumes the battery in just 3 hours.
ASUS U46E
i7 2620M
8GB RAM
512GB SSD (Crucial M4)
Win7 Ultimate x64, up to date according to WU
[code]....
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Aug 16, 2011
I purchased a Windows 7 laptop that was already running Microsoft Security Essentials. Since I had a Norton 360 Premier subscription, I tried to download and install it.It won't work without uninstalling MSE, which I did. But it still doesn't work. MSE won't reinstall because it can find bits of the Norton install. I've run the Norton utilities for removal, I've spent 4 hours on the phone with Norton, and I've been going back and forth via email with the MS support guys to do a full removal of MSE and after going through registry edits, and turning off all microsoft products and hours of troubleshooting this - I *still* can't get it to work.
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Sep 4, 2012
Today I downloaded and ran Secunia PSI at BC's suggestion. Now my Norton firewall blocks Firefox. I have to turn off the firewall to access the internet. Several sites I checked said to get rid of Norton, but I wanted to check with a site I already trust.
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Feb 10, 2012
i have norton 360 5.0 i lost cd but i have the key i what to reboot it back i had fix my pc so it went off
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Nov 10, 2011
I have a laptop, Acer aspire 7001, and it runs on Windows 7. It ran fine for a year, but a couple weeks ago I dared to install windows updates. There were a lot of them, including SP1. I restarted, but suddenly windows wouldn't open. I managed to start in safe mode and found SP1 wasn't installed correctly. I removed it, ran a couple scans (antivirus, malware, register) and restarted. Still windows won't start in normal mode. A memory scan found nothing wrong. CHKSDK finds nothing. Startup Repair sometimes says "restart to finish", and sometimes "cannot repair". I have written down every startup repair error report.
I tried to use Windows Recovery, but found all restore points had been removed! Furthermore, I tried to use the windows 7 cd, but the laptop refuses to read the CD. It's not just with the windows cd (which works on other computers). The BIOS recognizes the CD reader, but it seems unable to read cd's. So I'm guessing there's a hardware problem there.
[code]...
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Oct 22, 2011
when I close the lid and open it again the screen doesn't turn on and still closed and I have to shut down from the button. also I edited the power options to do nothing when closing the lid.
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Mar 29, 2011
I'm running into a problem with an uncle's custom desktop where the wireless network is refusing to enable, even after enabling the connection.Here is a brief history;
1) Buy and install a Belkin wireless USB adapter. Wireless networks is enabled, but not picking up any SSID. Insure WLAN auto-config is enabled and no 3rd party wireless managers are installed.
2) My Uncle returns the Belkin and gets a Linksys by Cisco USB wireless adapter. Wireless network connection is disabled. Attempted to run the installation utility for the USB adapter, however it errors out stating the windows wireless manager isn't managing the wireless network. I went into services.msc, disabled WLAN auto-config, and re-enabled with the same issue. I thought something with Belkin may have hi-jacked the wireless management so I ran revo-uninstaller against the Belkin to remove the application and any related registry keys. Unfortunately the issue persists.
3) Even after telling him that it isn't an issue with with the USB adapters, he returned it for a NETGEAR PCI adapter. Again same issue, wireless networks show disabled, enabling the connection says it is successful, but the connection never enabled.
One thing I didn't mention is that the devices are seen in device manager, so its not an issue with the devices not being detected.I'm currently doing a System restore(taking a little while) to make sure there was nothing missed between the Belkin where Wireless network connection was enabled. I'll of course be updating with my results when it is done.I know this has to be something stupid that is causing it(When isn't it something stupid). The only thing that I can conclude at this time is either the 32 bit OS running on 64 bit capable equipment or something is really screwed with the OS; luckily my uncle is willing to format and reinstall if all else fails
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Oct 4, 2011
I recently upgraded my computer by adding a pair of kingston 64GB SSDs in raid 0 and reinstalled win7. This worked fine and the computer was working without any issues.I then upgraded the ram going from 4 to 8GB and initially windows refused to boot. I discovered I'd reset the bios and lost the raid settings. Having reset the raid I tried to see if the machine would boot into windows and win 7 said it had to do a system repair as the data was corrupted.I tried this and from thern on the real problems started.What happens now is that when booting from the Cd (so I can reinstall win7),the system starts fine, runs the post and then says windows is loading files. Once the starting windows appears in the middle of screen and the animation is just about to start running, the screen changes, the computer crashes and a thick red line appears across the top of the monitor.
Current system config:
Asus P5N-E Sli motherboard
Intel Q6600 CPU (not overclocked) 2.4GHz
8GB Kingston HyperX dual channel 800MHz CL 4-4-4-12
Nvidia 8800GT graphics card
Creative Audigy 2 sound card
Vantec PCi-E Sata card
Asus/ViXS TV tuner card
2x Kingston 64GB SSD
1x 500GB Seagate
1x 2TB Seagate
2x DVD burners
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Oct 18, 2011
When i put a Windows 7 installation Cd in my Hp laptop,the notice i get is Hard drive not found
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May 10, 2012
So when I try to turn on my computer it goes right to startup repair. Now after a while it says windows cannot repair your computer automatically. So I went to advanced options to try and do a restore point. Now when that is done running and it says complete it goes to a screen that says system restore did not complete successfully. Your computers files and settings were not changed.
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Nov 27, 2012
W7, Norton 360, All of a sudden my confuzer is blocking all download files. No error message just a note in the DL bar at the bottom saying 'file name' 0 bytes Download Error. The files are tiny txt files from a trusted 3rd party site through a secured connection. Disable the Norton firewall and get the same error.
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Mar 2, 2011
I had some kind of problem with my Ghost 15 installation. I kept giving me this message that it couldn't communicate with my computer? Probably had something to do with getting a new external hard drive for my backlups.
I finally decided to just reinstall it, to reset everything. It told me that I had to uninstall it first. I did that and it still kept telling my I had to uninstall.
I ran Revo Uninstaller. It still kept telling me I had to uninstall it before I could reinstall it.
I finally found the Norton Removal Tool and after running that it would let my reinstall.
When I started it, it said I didn't have permission to run it, even when I logged in as Administrator. I found the instructions that said I had to uninstall it again, run the reset permissions tool, and then reinstall it again.
I think I did that, (it's weird takes me to a page with no active buttons and I have to click at the top of the screen giving permission to install something, then nothing) now it still tells me that I don't have permission to configure Ghost when I start it.
I'm about ready to give up and switch to another program, I've run Ghost for years, but this is crazy. I'm running Windows 7 Home Premium, I have the UAC turned off, I don't know what else I can do.
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Jun 4, 2011
Windows 7 premium came with Norton Antivirus on the laptop i bought well over a year ago. Still says im fully protected and runs its updates and scans.. question is - do i permanently have Norton now or is it due to expire? every site i've been to says about renewing a subscription which i never had to buy in the first place?
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Feb 6, 2012
Alright, so this is kind of complicated. I really hope someone can help me. This weekend, I was unable to login to Windows. When it got to the login page, I got no response from my keyboard or mouse. I tried 3 system restore points, none of which worked, so I had to go with a full system recovery which returned my computer to factory settings. I use Norton 360 so I had all of my files backed up to their online storage. When I went through the computer set-up, it set up a profile for me under the name jmdunn2. When I recovered my files from Norton, it said that it restored them to the original location, but that location was now under the C:/Users/owner tab. I want to just be able to move these files into the C:/Users/jmdunn2 tab, but when I right-click, I am not given the "Move to" or "Copy to" options. It seems like they're all locked into place somehow.
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Feb 5, 2011
after reading that I should have an external backup, I bought a Nexstar 3 USB 3.0. compatible with USB 2.0. This in part as I lost my last Computer during an electrical storm about thirty miles away. I just want to back up about once a week.I also bought Norton Ghost. Norton Ghost seeming to be working ok. Question: why do I need it? Apparently with Windows 7 I can just transfer Data to the external disc. I have to ask this question as the instructions coming with Norton Ghost don't seem to have been written by a human being. I should like to uninstall Norton Ghost , reformat the external and start again. Is this OK?
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Jun 23, 2012
I just used CCleaner to remove Norton 360 (trial) from my hp desktop. After deletion it asked me to restart, which I did. Upon restart the PC will not reboot. It gets to the initial screen showing boot options for less than a second and then goes blank, with a cursor flashing in the top left corner. No inputs are being accepted, so I cannot boot to safe mode or the recovery console.
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Apr 13, 2012
I have Windows 7 home 64bit and I use the 2012 version of Norton Internet Security.Over the last few days the Action Center keeps telling me that NIS has been switched off and raising issues about antispyware, antivirus and the firewall. NIS is sitting there telling me that everything is secure.
I don't think there is a major issue but it is very irritating. I can resolve it for today by going into NIS, switching everything off and then back on again. So it looks like something has gone wrong with the communication between Windows and NIS at start up.
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Sep 20, 2011
Computer Lagging. Believed to be from norton failed install. Deleted keys from registry not sure what else to do.
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