Recovered Files From Norton 360 Not Working

Alright, so this is kind of complicated. I really hope someone can help me. This weekend, I was unable to login to Windows. When it got to the login page, I got no response from my keyboard or mouse. I tried 3 system restore points, none of which worked, so I had to go with a full system recovery which returned my computer to factory settings. I use Norton 360 so I had all of my files backed up to their online storage. When I went through the computer set-up, it set up a profile for me under the name jmdunn2. When I recovered my files from Norton, it said that it restored them to the original location, but that location was now under the C:/Users/owner tab. I want to just be able to move these files into the C:/Users/jmdunn2 tab, but when I right-click, I am not given the "Move to" or "Copy to" options. It seems like they're all locked into place somehow.