Computer Won't Start After Norton Antivirus
May 10, 2012
So when I try to turn on my computer it goes right to startup repair. Now after a while it says windows cannot repair your computer automatically. So I went to advanced options to try and do a restore point. Now when that is done running and it says complete it goes to a screen that says system restore did not complete successfully. Your computers files and settings were not changed.
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Apr 22, 2011
I bought my computer last October a Dell latitude e5410 core i5 4gb mem. with only onboard graphics. also came with win7 and xp downgrade. unfortunately xp was installed. so I installed win7 myself and immediately installed norton NIS2011 then I connected to the Internet updated. installed drivers etc. from the very beginning I had problems with computer hanging. screen would simply freeze to no avail requiring restart. freezes seemed random could happen twice a day or not happen for a week.
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Jun 24, 2012
My window home premium 7 laptop turns on fine but when i get into my account and click on my music it will load but when i click on it to play it will play and freeze and do both things at the same time. then a message will pop up saying that the problem can't be resolved and will notify me when it has found a solution. also my norton antivirus software has just expired. anything i try to open on my laptop in my account will take a long time loading and then freeze, but i can still move the pointer.
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Nov 16, 2011
I followed instructions to remove a malware off my computer using software from this site and now my computer doesn't boot up.
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Jun 23, 2012
I just used CCleaner to remove Norton 360 (trial) from my hp desktop. After deletion it asked me to restart, which I did. Upon restart the PC will not reboot. It gets to the initial screen showing boot options for less than a second and then goes blank, with a cursor flashing in the top left corner. No inputs are being accepted, so I cannot boot to safe mode or the recovery console.
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Jun 20, 2011
I'm trying to uninstall norton from my pc because my trial expired and i want to install avg, but when i go to uninstall it it doesn't do anything.
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Aug 7, 2012
is there a way to view computers with no Antivirus on the Antivirus Administrative Console?
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Sep 17, 2012
When i got home today didn't my computer work, my girlfriend has been the last one using it. So don't know how things were just before the shutdown or anything.when i turn on the computer i get to the screen where "touch bios" is and where i can see the options like Bios settings, boot menu, xpress recovery.but i cant press anything, and after about two seconds on that screen the PC shuts down again.The keyword lights up so there is a responds on it, but just doesn't work to press anything before it shuts down.I've got BSOD upto several times a day for a few months time.believe that my computer is affected by some virus or something is delaying my computer. might be an combination of several things.I got no external things hugged up to the stationeer computer right now.it is a windows 7 x64 machine.
usually when i get issues i can access advanced boot up or bios, but can neither in this case..I wonder if it might be a hardware issue.
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Aug 31, 2011
installed new norton 360 in windows vista but cannot uninstall it. already tried add/remove programs. click on remove, nothing happens, screen flickers and wont uninstall.
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Dec 18, 2009
I got a new laptop with widows 7. I was going to install system mechanic pro 9.5. But something happened and i cant uninstall Norton. How do i reset the laptop to how it was when i first started it, where i have to enter the comp name and all?
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Oct 20, 2012
why does this PC refuse to take Norton this is fumb it has been this way since I got it but mylease is now done from easyhome Norton tryed to install it manually still no darn go so anyhow now got MicroSoft securrity essentials.
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Dec 20, 2012
Which is better for windows 7? free AVG or Norton Security Suite?
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Jan 29, 2013
Norton 360--This has slowed my laptop down -windows 7 and my desktop- windows xp-desktop-so slow-don't even use the desktop!
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Aug 16, 2011
I purchased a Windows 7 laptop that was already running Microsoft Security Essentials. Since I had a Norton 360 Premier subscription, I tried to download and install it.It won't work without uninstalling MSE, which I did. But it still doesn't work. MSE won't reinstall because it can find bits of the Norton install. I've run the Norton utilities for removal, I've spent 4 hours on the phone with Norton, and I've been going back and forth via email with the MS support guys to do a full removal of MSE and after going through registry edits, and turning off all microsoft products and hours of troubleshooting this - I *still* can't get it to work.
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Sep 4, 2012
Today I downloaded and ran Secunia PSI at BC's suggestion. Now my Norton firewall blocks Firefox. I have to turn off the firewall to access the internet. Several sites I checked said to get rid of Norton, but I wanted to check with a site I already trust.
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Feb 10, 2012
i have norton 360 5.0 i lost cd but i have the key i what to reboot it back i had fix my pc so it went off
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Nov 27, 2012
W7, Norton 360, All of a sudden my confuzer is blocking all download files. No error message just a note in the DL bar at the bottom saying 'file name' 0 bytes Download Error. The files are tiny txt files from a trusted 3rd party site through a secured connection. Disable the Norton firewall and get the same error.
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Mar 2, 2011
I had some kind of problem with my Ghost 15 installation. I kept giving me this message that it couldn't communicate with my computer? Probably had something to do with getting a new external hard drive for my backlups.
I finally decided to just reinstall it, to reset everything. It told me that I had to uninstall it first. I did that and it still kept telling my I had to uninstall.
I ran Revo Uninstaller. It still kept telling me I had to uninstall it before I could reinstall it.
I finally found the Norton Removal Tool and after running that it would let my reinstall.
When I started it, it said I didn't have permission to run it, even when I logged in as Administrator. I found the instructions that said I had to uninstall it again, run the reset permissions tool, and then reinstall it again.
I think I did that, (it's weird takes me to a page with no active buttons and I have to click at the top of the screen giving permission to install something, then nothing) now it still tells me that I don't have permission to configure Ghost when I start it.
I'm about ready to give up and switch to another program, I've run Ghost for years, but this is crazy. I'm running Windows 7 Home Premium, I have the UAC turned off, I don't know what else I can do.
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Jun 4, 2011
Windows 7 premium came with Norton Antivirus on the laptop i bought well over a year ago. Still says im fully protected and runs its updates and scans.. question is - do i permanently have Norton now or is it due to expire? every site i've been to says about renewing a subscription which i never had to buy in the first place?
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Feb 6, 2012
Alright, so this is kind of complicated. I really hope someone can help me. This weekend, I was unable to login to Windows. When it got to the login page, I got no response from my keyboard or mouse. I tried 3 system restore points, none of which worked, so I had to go with a full system recovery which returned my computer to factory settings. I use Norton 360 so I had all of my files backed up to their online storage. When I went through the computer set-up, it set up a profile for me under the name jmdunn2. When I recovered my files from Norton, it said that it restored them to the original location, but that location was now under the C:/Users/owner tab. I want to just be able to move these files into the C:/Users/jmdunn2 tab, but when I right-click, I am not given the "Move to" or "Copy to" options. It seems like they're all locked into place somehow.
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Feb 5, 2011
after reading that I should have an external backup, I bought a Nexstar 3 USB 3.0. compatible with USB 2.0. This in part as I lost my last Computer during an electrical storm about thirty miles away. I just want to back up about once a week.I also bought Norton Ghost. Norton Ghost seeming to be working ok. Question: why do I need it? Apparently with Windows 7 I can just transfer Data to the external disc. I have to ask this question as the instructions coming with Norton Ghost don't seem to have been written by a human being. I should like to uninstall Norton Ghost , reformat the external and start again. Is this OK?
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Apr 13, 2012
I have Windows 7 home 64bit and I use the 2012 version of Norton Internet Security.Over the last few days the Action Center keeps telling me that NIS has been switched off and raising issues about antispyware, antivirus and the firewall. NIS is sitting there telling me that everything is secure.
I don't think there is a major issue but it is very irritating. I can resolve it for today by going into NIS, switching everything off and then back on again. So it looks like something has gone wrong with the communication between Windows and NIS at start up.
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Sep 20, 2011
Computer Lagging. Believed to be from norton failed install. Deleted keys from registry not sure what else to do.
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Sep 3, 2011
is it possible to remove norton antivirus from recovery disk created by HP recovery manager? it's cussing trouble recovering hard drive since it doesnt give access to it's folder to other applications including recovery manager
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Nov 7, 2009
I just installed Norton 360 trial and setup a backup on my second partion(D)
of my WD 640 GB.
But when i access the Norton Backup Drive through My computer the window disappears and the drive vanishes!
So am i doing something wrong or should i try Norton Internet Security?
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Apr 5, 2011
I am on windows 7 and am attempting to download "icall" phone service. There seems to be a firewall problem. I am using Norton.
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Jul 26, 2012
How do i remove norton internet security from hidden icon which show in icons and notification area on taskbar
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Jan 17, 2012
I have an hp laptop, windows 7 ......should I run both windows defender and Norton internet security? Would running both slow my computer? If I should only run one program, which is the best?
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Aug 9, 2012
I ran a Norton NPE on my Windows Professional x32, and now after i tried to restart it, it won't boot at all. I have ran AutoFix, but it did not help.
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Sep 20, 2010
#1 (by far) over everything recently, including Kapersky, Avast, Avira, AVG, etc..
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Feb 10, 2013
on 8th Feb 2013, I noticed my norton security pane was missing from its usual place . It was instead replaced with window defender. When I checked norton , it was turned off but turning it on failed. I have never experienced something like this before. I have tried system restore but this has also failed .
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