DVD ROM Drive Failure - Insert Disk Error

Mar 3, 2012

My system is a Hewlett Packard CQ 1040UK
AMD E350 1.60 GHZ
3.00 RAM
64 bit OS.

It is six weeks from new. When I load a dvd rom into the drive bay at the front of the computer the dvd is taken into the machine. When I try to play the disc I get the message 'insert disc'.Watching DVDs worked perfectly until a few days ago.

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System Specs:

Mainboard: MSI 970A-G54
Processor: AMD FX 8120 8 Core Processor
Ram: Patriot DDR3 8GB
Kingston DDR3 4GB
Graphics: 2x MSI N210's

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