Can't Get Online; Windows 7 Pro Setup A Public Network & Lost LAN

Apr 9, 2012

I can�t get online. Icon in taskbar says I don�t have a network connection. Upon exploring, I find that Windows 7 Pro has me setup for a �public network��which has a yellow exclamation mark on the left side between my PC and the network, and a red X on the right side between the network and the Internet.

DETAILS:Dell desktop PC. Was running Windows 7 Home, now running Windows 7 Pro (full install; not upgrade). I had a malware problem (images on webpages and links, etc. were not visible to me) with W7Home; cleaned it and went to W7Pro. However, now I have this whole new and far worse problem with W7Pro. (See �problem� above.) NOTE: I am the only person in my house and the only person using the computer. So I never had it set up for a network. I only own the desktop PC and don�t need a network. The �network� that is now set up on my computer was set up by W7Pro by itself as part of the problem. My IP is not static so I can�t input my IP manually�it�s set to automatically detect. Called cable modem service provider; they made the assumption my operating system came with my PC and told me to call Dell for support. When I explained my OS didn�t come with the PC, they then said �You need to talk to Microsoft.� Uh---no. The cable modem service provider said their server is talking to my PC�my PC is unable to get to them. (Makes sense, as that matches the pictures I�m seeing with the exclamation mark and red X.)

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