BSOD After Obtaining 3 Recovery Discs From HP
Dec 14, 2011
I am running a HP G62 435DX Laptop with AMD Turion II P540 dual core processor, have received multiple blues screens and lockups so i did a reinstall to factory condition, still got blue screens, HP said that my extra recovery D Drive was probably infected with malware which i disagreed with so they sent me the 3 dvds to reinstall everything and it was running good for a day then 2 freezes and tonight first BSOD, no message but i am gonna include the dump file, I have a feeling that my memory may have dust in there or is not seated right but I have not opened the laptop yet. HP says if I open it they will not replace it if it is bad. Its windows 7 64 bit OS and i just installed all the windows updates available, I probably shouldnt have installed the optional ones, but i did.
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Apr 5, 2011
will packard bell provide factory settings recovery discs - mine do not work and the only answer i have received so far is to buy windows 7 operating system from Microsoft AGAIN for $199 - this hardly seems fair as i bought my packard bell with a legal copy of windows 7?
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Dec 29, 2011
I'm helping a friend with her windows 7 emachine (64 bit) and when its all back in working order, I'd like to make her a set of recovery discs but I have a few questions before proceeding. I read that you only get the option of doing it once - so it better be right the first time.I've found instructions for making a repair disc, also instructions for creating recovery discs - would those be the same? The computer did not come with any os disc at all, so I'm wondering if making repair/recovery disc is possible without an os disc?
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Mar 28, 2012
I bought a refurbished dell laptop with windows 7 on it the other day but I'm normally a linux user. I am trying to make a disc image but it is behaving a bit weirdly. I follow the steps but after it made the first disc, it tells me to insert another disc and also label it newuser pc with the date and the number 1. Not long ago, I made back up discs for a friends windows 7 desktop and it did not behave this way, it instructed to use 2, 3, etc for the next discs. I'm not sure if this thing is making any progress or not.
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May 22, 2011
I have been trying to make recovery discs for the Toshiba Satellite laptop. I went throught the Recovery Disc Creator Wizard which informed me to have five DVD discs ready. By following the onboard instructions I completed three discs on Verbatim DVD-R 8.5 GB: Recovery Disc 1 and 2, and a 3rd Windows Recovery Environment disc. However, when I was starting the 4th disc the computer fist failed to acknowledge it and then opened the drawer requiring another disc. The disc was empty as far as I know but I went back to the shop and bought five more discs and the system also rejects these although they are identical. However, the applications disc requirement states either a 4.5 or flashmedia to be inserted to make only one disc. I think I will buy the 4.5 disc and see if it works.
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Jul 1, 2012
Just picked up my first Win7 computer, and it came with no discs. No surprise there, but I'd like to make some recovery discs, but not the kind that Windows says you can make. I don't want access to tools for recovery, I want access to a physical install of the OS and the drivers.
Like the discs enterprise people get when they buy their machines. I must be googling wrong, because all I'm finding are results that teach me how to create a recovery tools disc, which isn't quite what I'm looking for.
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Dec 17, 2012
I'm about to help my mom reinstall her computer. She has a nasty virus that is preventing her from her job as a reservation agent (she works from home), and I need to make sure I can fully reinstall correctly before diving in. Whenever I have needed to reinstall my own computer, all I have to do is restore directly from the hard drive. Her computer isn't quite built like this. Initially, she had to create recovery discs to restore from instead, and I have never dealt with recovery discs before. Is it done the same exact way as restoring from the hard drive? I have found 4 DVDs. She initially created 2 but they failed and apparently she had to start over and create the 4 I found. I'm slightly worried about installing this wrong.. I'm afraid there might be a 5th disc, although she insists there are 4. Are there any precautions I should take before going through with it?
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Jul 4, 2010
When do you burn your System Recovering Discs (SRD)?The manufacturers of PCs all seem to recommend you burn your own recovery media shortly after you perform the initial Win 7 chores, thus providing one more return path to heaven when catastrophe strikes, e.g.total loss of your primary drive and the hidden recovery partition (HRP), or some incredible error on the part of the sys-admin who one day flunks his IQ test and tries something bold and exciting. The preferred or required medium for these discs is either DVD-R or DVD+R type, something hard and physical and large enough not to get lost but also readable under most circumstances. Note that Windows 7 only lets you perform ONE SRD burn. So far all is simple. Burn a DVD. Well, not so fast. I�m getting two HP systems, one laptop (LT) and one desktop (DT). The LT will have a Blu-Ray/ DVD reader but not a burner. The DT will have a full burner. Both systems will be on a LAN so on some versions of Windows 7-64 I will be able to burn the LT SRD on the DT burner. On some other versions of Windows 7 that may not be possible.
Now here is the tricky part. Since I�m getting in two new systems I opted to get the multi-system license for Office 2010. The multi-system license gives you three installs and is much more economical than buying several separate Office vendor installs. HP does not install that pre-ship so if I make the SRD immediately after Windows 7 install it will not reflect the later Office install. Notice that with the multi-system Office license each install eats one of the allowed installs hence you don�t want to do a repeat during system recovery. So it would seem that a possible strategy might be to postpone the SRD burn, which you only get one chance to do, until after the core applications are installed. The SRD burn is like old marriage; until system death do you not part. The above questions and strategy raises the more fundamental questions: What exactly is contained on the SRD and HRP the when the SRD is burned? Does the SRD contain and recover any changes made as a result of pre-burn installs and other system activity? Should you install all your critical and trusted applications that have limited licenses before you burn the SRD thus allowing an almost pain free restore from backups?
Note: Some context. In this configuration the intent is that the LT be an almost mirror of the DT, just on a smaller scale. When both systems are linked directly on the LAN, or via a VPN link, then resources will be shared. Else work can proceed on the either with all facilities possible. Both LT and DT will have Windows 7-64 Pro. Exactly how data synchronization will occur is still an open issue.
Note: Some retailers discourage buyers who ask about recovery media. They of course want to sell a plan where they do the recovery and will do so forever � promise, cross their heart and hope to die -- or until the U.S. Bankruptcy Court settles their affairs. HP on their Web sites strongly recommends you make the SRDs but also offers to provide them in the event of need with the caveat that they may not have the SRD for your model at some future date. Consider � your system dies Monday, you decide by Tuesday morning you have no choice but to recover from scratch. You order SRD�s FedEx next-day and by Wednesday or Thursday they arrive.
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Nov 7, 2009
i want to order recovery disc. Call or email Toshiba support? Have product model number and credit card ready.
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Apr 4, 2012
Where can I get the recovery discs for a Sony Vaio PCV-6603, the Sony tech support site does not even recognise the number, also where can I get a replacement ethernet adapter?
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Aug 14, 2012
are there recovery discs that i can buy from gateway for DX4860 UB32P?
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Sep 2, 2012
I have alienware aurora custom built pc
it keeps saying boot prority no medium i have tried putting several boot discs in but it still says no medium :/
There is no OS on the hard drives i have been trying to install windows 7
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Oct 18, 2011
Did a fix there recently on a HP pavilion. it suffered a hard drive failure and there was no recovery discs in situ. I purchased a replacement hd and purchased recovery discs from hp. So the build went fine and everything installed ok. Then it asked me for the product key. Now I have several Windows 7 discs but the only reason I had purchased the recovery discs is because the key sticker had faded and was illegible. So after spending 38 bucks on these discs I cant get past the activation issue. I was able to read an xp key before in the OS but when i googled this procedure for Windows 7 I ran into all kinds of key finding tools etc. I tried 4 but none of them worked, they gave me keys but activation rejected them as default keys.
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Aug 15, 2011
I am receiving side by side errors when trying to open windows office and Quickbooks. When searching these errors, I was told I need to reinstall windows 7. I don't mind doing this, but where can I get the program without purchasing it or will a set of recovery discs work? If so, how do I get the recovery disc. No discs came with my laptop.
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Oct 18, 2012
did not make a disc for satellite L7750-S7222 and had a crash. replaced hard drive now need a recovery disc.[url]...
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Nov 23, 2012
i need a set of recovery discs for a toshiba satellite l655d-13l
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Oct 29, 2010
The hard disk of my Gateway NV78 notebook pre-installed with Windows 7 HP has crashed. I have made the recovery discs in 3 DVDs . I will be buying a new hard disk. I would like to know whether it is possible to install Windows 7 HP on the new hard disc from the recovery discs or I have to go in for a new installation disc.
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Dec 5, 2011
I changed the hard drive in my Sony Vaio FW51ZF from a 500gb to a 750gb and when I try to restore from the recovery discs I made when I purchased the machine (I made 3 sets just in case!) it restores the recovery partition and I think drive C but when it says remove disc and restart to restore programs to drive C, I get a recurring error message saying "Windows could not complete the installation. To install Windows on this computer , restart the installation". The only thing that is different is the hard drive size, but I kept the C drive partition to the factory default size.
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Sep 13, 2012
I deleted my restore settings by mistake and don't have a disc to restore from. I ordered discs from hp but that wont work, its a hp compaq cq57 that came with windows home premium which I installed ultimate on myself. I have loads of issues and would like it back to how it was when new.
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Sep 12, 2011
I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.
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Nov 3, 2012
So I made a mistake while taking on a friend's problematic sony vaio laptop. They were wanting to install a newly purchased Kaspersky av, but after uninstalling the old version of Kaspersky there was a problem with an unresponsive usb mouse & mouse pad. I wasn't able to resolve the issue through various repair programs and manually reinstalling the driver, which was giving off the error code of not being properly installed or functioning. With owners consent, I decided to let Vaio Care to bring the computer back to factory condition. (I wish the owner had the owners manual to this thing.)I made sure to backup all of the files that the owner needed saved, but failed to make any sort of backup recovery disk for the computer. Not sure if it's too late to do so, but the computer will not boot to windows any longer. I get a white blinking cursor on a black background immediately after Vaio disappears from the screen upon bootup, but cannot do anything with it. I made a windows 7 home premium iso dvd, and when booting from it I reinstalled windows onto one of the 3 partitions on the hd (the largest of the 3 which was labeled "Primary" type). Of the other two partitions, one was labeled "Primary" and was named "System Reserved" but only 101MB, and the other was labeled "System" and was named "Recovery" and is 7.7GB. When installing, the computer does a restart but then boots up from the disk again starting the entire process over again. So I changed it to boot from the HDD, but still get the same problem of a blank cursor and windows not booting up.When attempting the System Recovery Options on the Windows 7 dvd I'm given 3 different partitions (2 of which are 400+GB, labled windows 7 operating system, and located on (D: ) Local Disk). I'm guessing this might stand for the old windows 7 from the factory, and the one I installed. The other partition is 7.7GB and labeled Start VAIO Recovery Center located on (Unknown) Recovery.System Restore, System Image Recovery, and windows Memory Diagnostic aren't doing any good. Startup Repair only gives me an issue for one of the 3 Partitions, the (Recovery Partition), and states that Startup Repair cannot repair this computer automatically, saying that the "Problem Event Name: StartupRepairOffline".
When going through command prompt I see that old data & drivers are still on the disc, but was wondering if it was too late to make some sort of a recovery disc for it? My concerns are that when I do a wipe of the drive and a clean install of Windows 7, I'm going to have many issues without having sony's factoryware installed. Am I able to make my own disk to reinstall Sony's factoryware? What's the best way of getting this computer back to fully functioning?I have access to the drivers on Sony's support site: Sony eSupport - VGN-FW510F - Support
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Oct 29, 2012
I'm planning on building a new PC myself for the first time and I'm not sure how to go about getting the proper disks to install Windows with. I have a genuine product key for a copy of Windows 7 Professional 64bit which I downloaded from Microsoft directly. If I recall, I had to purchase a clean install version because I could not upgrade to 7 Professional from Vista Home Premium.Is there a way I can use my product key to obtain the disks I need to install Windows on a new system, or will I have to purchase another copy entirely?
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Feb 8, 2011
I have a few users now on windows 7 enterprise 32 bit and when the applications they are using are obtaining data from server locations the applications go into a not repoding mode.
This is causing the user to log numerous helpdesk calls becuase they think there is a fault and by the time we have took the details the error has cleared due to the fact it was obtaining data. I have looked at numerous things on google such as removing reg items but most of the items were not present.
I have tried the re indexing but this does not work i basically want to stop the not responding appearing, but i cannot find how to do this!3 The pc is brand new, with a build from cd, all drivers upto date and the pc has 3GB ram, core2 duo processor
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Jan 4, 2013
So it all started when I was playing swtor. I walked away from my computer to have a smoke. When I got back swtor had closed. I tried launching it again with no success. I used the fixlauncher.exe, again with no success. My computer then bsod's and restarts to windows error recovery. Attempted to launch startup repair, it restarts. Try to start windows normally,get a glint of hope from windows loading then got bsod flash then restarts. I've tried to start in safe mode, last good config, etc. no matter what I tried it didnt start. So I put th hdd in a different pc put a fresh windows 7 on it and still the same problem.
Psu:cooler master gx-750w rs-750-acaa
Cpu: amd athlon II 651k
Ram: corsair vengeance 2x8gb 240 pin 1600mhz
Vid card: nvidia geforce 550ti 2gb
Mobo:asus f1a75-m
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Mar 9, 2012
I'm frankly not that familiar with Windows 7. Also, this isn't a computer that I used, so I'm not familiar with what exactly was happening, if anything, before the situation it's in now.My friend has the following system:Gateway NV7915uIntel Core i3 330M 2.13Ghz500 GB SATA HDD4 GB DDR3 SDRAMWindows 7 Home Premium 64 BitOn Start Windows Normally, it just freezes on "Starting Windows" I have left it like this for days with no progress.On Launch Startup Repair, "Windows is loading files..." OK Then when "Starting Windows" appears, BSOD:DRIVE_IRQL_NOT_LESS_OR_EQUALSTOP: 0x000000D1On Safe Mode, BSOD at classpnp.sys:PAGE_FAULT_IN_NONPAGED_AREASTOP: 0x00000050On Debug Kernel, freezes on "Starting Windows"On Windows Home Premium 64-Bit Recovery Disc (I downloaded this, I did not make it from this system, the owner never did this), Windows Setup [EMS Enabled].... "Windows is loading files..." OK, Progress bar moves a bit and then:STOP: c00021a {Fatal System Error}The initial session process or system process terminated unexpectedly with a status of 0x00000000The system has been shut down.
If I use a Retail Windows 7 Disc, "Windows is loading files" OK, then "Starting Windows" the logo forms, and boom:STOP: 0x0000008EI took the HDD out of this system and popped it in my tower. I ran a virus scan (as expected, nothing found), ran an Advanced System Care 5 scan/cleanup. Then I ran a Check Disk (Checked - Automatically fix file system errors and Checked Scan for and attempt recovery of bad sectors), finished fine. no issues.All files are accessible and everything seems fine on the HDD when it's a slave in my tower.So at this point, since I cannot boot into any form of Windows or repair or command prompt that I am aware of, what can I do?
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Dec 25, 2012
I have Unallocated space at the very end of my hard drive, even after the 25gb Recovery Partition, this is due to copying my old hard drive onto this new one via Clonezilla, and it automatically keeping the unallocated space at the end. Can I either move the unallocated space around the Recovery Partition, or delete the Recovery Partition altogether? Sorry if I am being a little unclear.
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Jun 23, 2012
I've gotten to the point where I need to just reinstall windows completely on my Asus G74SX (too many problems, I want to start fresh.). I encounter an error 1029 with Asus's recovery disks that I made when I had windows working: it says it is recovering all the way to 100% then doesnt work. I am in the process of trying it again so I'll see if it actually managed to wipe my hard drive like it said it was doing, and maybe if it did actually work and reinstall windows.However, I'd like to be able to get into the recovery partition because I would prefer restoring it with Asus as they recommend me to. However, when I hit F9, their target to get there, it doesn't do anything and just reloads the boot screen, with the Asus logo on it. I don't have an actual Wndows recovery CD so that's not an option, and at this point since my hard drive has likely been wiped by these recovery DVDs, I don't think going into Ubuntu and fixing the MBR will do me much good anymore.It may be worth noting that before I last restarted, I marked the Windows partition as active because of a tutorial here, making it so that recovery partition isn't active anymore.
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Oct 30, 2009
i pre ordered 2 copies of win 7 full retail premium discs,The website I ordered from sent me 2 copies of win 7 premium upgrade I'm not sure how the upgrade works,Do these discs come with their own cd keys,so all I need is a previous operating system to install.Or do I need two copies of vista with vista keys or even xp before I can upgrade to windows 7?
I need to know before I send these back to get full copies.
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Nov 25, 2011
The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: 1x500GB SATA @7200rpm , 1x250GB SATA @7200rpm
Motherboard: ASUSTeK Computer INC., P5G41T-M LX
Antivirus: Norton Internet Security, Updated and Enabled
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE
To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.
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Jul 19, 2011
I have an Asus Essentio desktop and it didnt come with any Win7 discs. Is there anyway to extract Win7 and burn to a disc? I only ask because I want to rebuild my PC and wanted a fresh install without all the other software that came on my PC.
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Feb 16, 2012
OS: Windows 7 Pro
CD Drive: HL-DT-ST CDRW/DVD GCC4244 ATA
Computer recognizes the drive, but no CD or DVD is recognized. When anything is inserted, the drive is completely silent. I try to open the drive, then it ejects the CD or DVD automatically.
I have uninstalled and rebooted....it automatically reinstalled upon rebooting, but no changes. I tried the Microsoft website automatic fix, but it didn't work either. Says the driver has the latest version.
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