After Upgrade To Windows 7 CD-ROM Not Recognized?
Dec 6, 2012
I've purchased a used Dell Precision 490 'born' June 2006 and 'driven only on Sundays.' The seller upgraded it for me from XP to 7 before shipping. (The genuine Windows 7 DVD was sent along with it.) The CD-ROM (TSSTcorp CD-RW TS-H292C ATA Device) is not recognized.The DVD drive works fine. The seller says the CD drive worked fine before with XP. When the computer boots up and also when restarted, the CD drive is listed as E: under "Computer" and also in the Device Manager. It does respond to a right click on E: to open the tray. When any of several CDs are run, the 'doughnut' spins for 5-8 minutes resulting with "E: refers to a location that is unavailable..." Or using the Task Manager to exit causes a gray out with "Computer not Responding." Then E: is no longer listed under Computer or in the Device Manger. The CD tray will not open.
With the CD inside it takes 5-8 minutes for the computer to shut down or restart. The CD tray can only be opened when the computer is first (re)starting. Without the CD inside start up is within 60 seconds. Using the Device Manager to update, the response is 'The best driver for your device is already installed.' Following Windows 7 troubleshooting, I've also uninstalled and rebooted to reload the driver. Checked the cables disconnecting and reconnecting the CD drive and mother board. Checked the registry for upper and lower filters (none were listed so none needed to be removed) and followed the numerous other measures listed in a thread, November 2, 2010... missing upper/lower filters registry cd/DVD - Microsoft Community Still unrecognized as above
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Sep 12, 2010
Bought an Windows 7 home premium upgrade disc for my Vista home premium pc, duly went and downloaded the upgrade advisor program before opening the package and it told me that my computer was a-ok to run windows 7 and upgrade, so I opened the package and put the dvd in my laptop's drive.It makes a whirring noise, then sticks, if I click on the drive it tells me to insert a disc and ejects the windows 7 dvd.This is the first and only DVD that has ever behaved like this, all others work.
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Oct 13, 2011
I previously had an 80gb IDE and 200GB IDE drive and a 1TB Hitachi SATA drive running XP. I decided to upgrade to Win7 and at the same time replace the old IDE drives with a WD Black 750GB Sata 3. I put all my data on the Hitachi 1TB, installed Win7 on the WD, it seems fine, but My Computer won't recognize the Hitachi with all my backed up data. Device Mgr sees it, BIOS sees it, the WD HDD support software sees it, but I can't access it. I removed the drive via Device Manager, rebooted and again it was correctly identified by Windows and installed, but still not visible in My Computer. What am I missing? I did use a SATA 3 cable on the Hitachi (its a Sata 2), but I thought that was ok to do.
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Oct 13, 2011
I previously had an 80gb IDE and 200GB IDE drive and a 1TB Hitachi SATA drive running XP. I decided to upgrade to Win7 and at the same time replace the old IDE drives with a WD Black 750GB Sata 3. I put all my data on the Hitachi 1TB, installed Win7 on the WD, it seems fine, but My Computer won't recognize the Hitachi with all my backed up data. Device Mgr sees it, BIOS sees it, the WD HDD support software sees it, but I can't access it. I removed the drive via Device Manager, rebooted and again it was correctly identified by Windows and installed, but still not visible in My Computer. What am I missing? I did use a SATA 3 cable on the Hitachi (its a Sata 2), but I thought that was ok to do.
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Oct 27, 2009
I'm currently running Windows XP (SP3)and am trying to run the Windows 7 Home Premium upgrade. Each time the installation gets to the point of starting to erase the XP program files and load the Win 7 files and stops with a statement that it doesn't recognize the C partition where XP is installed. The PC has a single SATA HD with only a single partition. Is there some step that's left of the installation instructions that I could be missing?
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Sep 29, 2012
I have a Zotac 570 gtx connected via HDMI cable to my Asus VE258 LED monitor.I've had this video card and monitor setup working before with the exact cable, card and monitor.Something changed in my system where the monitor is no longer recognized for what it is. When i go into my Nvidia control panel under change resolution 1.Digital Display, 2. DVI-PC Display - Resolution 1080p 59 Hz. There is no DVI cable plugged into the computer and the monitor is set on HDMI input. When i go to my Audio playback devices, the HDMI connection does not show up at all, even as disabled or disconnected.When i go to play a game (Diablo 3, Skyrim, Farcry2) The game either doesn't open (skyrim) giving me the error that resolution is not recognized (but then does not give me any resolutions to choose from in the options menu) or will play (Diablo 3) but is stuck on extremely low resolutions with only 2 options.
Here's what i've done. Contacted Zotac and had them send me the most recent drivers for the video card. Uninstalled originals and re-installed the new ones. Contacted Asus (they say its not the monitor as long as its set on HDMI input) I am unable to find a driver that will make my computer (Windows 7) recognize the monitor for what it is. Zotac failed after their attempt with the driver and told me to RMA the card. So i did... i waited a month.
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Aug 7, 2009
I ordered the 50$ Windows 7 upgrade disk. I realize that Windows 7 will need vista or XP already installed for the upgrade version of Windows 7. But if I want to upgrade my Vista 32-bit to Windows 7 64-bit, Will I be able to do it with this upgrade disk? after all I will need a fresh install (because 32 to 64) and this is the upgrade version...
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Dec 24, 2012
I have a pc with Windows XP pro 32bit retail version. First I have made an image, just in case. Then I have upgraded it to windows 8, 64bit by using the retail upgrade DVD and clean install. However, I found out that my motherboard is so old (5 years old) that there are no drivers for win8 and after asking ASUS they said that the motherboard is not supported any more and that there will be no new drivers for it. I tried using win7 drivers but it did not work and without correct drivers a lot of things does not work (in particularly hdmi port).What I want to do now is to revert to my image (windows xp), buy a Windows 7, 64bit upgrade retail DVD and upgrade windows xp to windows 7 for which there are drivers for my motherboard.
1) Can I use windows xp retail (whose product key has already been used to upgrade to win8) image to upgrade to windows 7 retail? will the activation of windows 7 succeed? I want to use clean install again since i upgrade from 32bit to 64bit
2) If the answer to question 1 is a yes, how does microsoft prevent users from using the same windows image file to upgrade different pc's? I mean, theoretically, I can make an image of pc1, copy it to a hard drive of pc2 (even if it will result in erroneous installation due to different specs) and upgrade both systems by using two VUP product keys which are cheaper than one VUP + one retail product keys
3) Can I use windows 8 upgrade DVD which is not used any more to upgrade another PC?
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Aug 26, 2011
can i use the windows 7 professional student upgrade to upgrade from windows 7 home premium?
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May 24, 2012
I am trying to connect a Blue Snowball USB Microphone to record stuff with but when I plug it into the USB port it doesn't work. Windows recognizes the device and starts trying to install the drivers but then it fails and gives no explanation. In Device Manager it shows up as "Blue Snowball" but has a yellow exclamation point next to it. When I click on it and try to install drivers it says that there are no drivers available. The light is on the device so it's getting power. I checked their troubleshooting guide and turned the USB cord in the other direction. I've restarted my computer a few times, all to no avail. I am using USB 2.0 ports and my OS is Windows 7 - Professional 32-bit.
I consider the sound card but I can play music and use skype (if I connect a 3.5mm POS microphone to the back) just fine.
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Sep 13, 2011
Recently purchased a xai mouse from steelseries. I plugged it in and windows stared to automatically install the drivers. When it's done I try to use it, it won't track and none of the buttons work, but all the lights are on. I then downloaded the software from the steelseries website for this mouse, it could tell whether the mouse was connected or not. After changing a few settings I tried to use it and the mouse would still not track, but the buttons worked. I can't find this mouse in device manager.
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Feb 23, 2011
So I just finished building a computer..got everything running on it, and now im sitting at my windows 7 desktop...my issue here is I can't get access to the internet...I am wondering if I need specific drivers or something..I thought, perhaps, it would be a simple "plug and play" procedure where windows would recognize it right away...however, that's not the case...I have tried removing the cord from the back of the computer into both ethernet ports ..I see an orange led to indicate that the cord is being acknowledged and there is probably some communication...but windows tells me there are no connections
I am using an Asus p8p67 deluxe motherboard with two ports at the back for the internet.. PS: its a bell 2wire modem/router
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Sep 20, 2011
Windows 7 doesn't show the card in device manager or anywhere.
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Jan 24, 2012
I'm currently looking to replace XP with windows 7 on my old PC, one so I can use it as a media centre for my TV and it should improve the performance of my machine a little.
The problem I have is, I bought a copy of windows from my local computer store, they've given me an OEM copy (not sure if this matters) and when I put it into the DVD drive it accesses for a coupe of minutes then nothing happens.
I have read that there's a lot of issues out there with windows 7 & installs and I guess I want the easiest way to get around ths issue.
What I've tried:
1. restarting the PC with the disc in it but it just booted XP from the hard drive
2. changed my bios setting to boot from DVD and restarted. The couple then hangs on a black screen for around 20 minutes and then boots XP.
3. tried opening disc in "my computer" but no files are visable, so I can't select the setup file
4. I have checked the DVD drive is working fine and it will even recognise my other copy of windows that was provided with my new PC, however I get an error along the lines of "incorrect installation disc select correct installation disc and select custom install".
5. I tried the OEM disc in my new PC and its recognised, so disc is fine
6. I checked compatibility using windows upgrade advisor it seems to say I have no conflicts and can either use 32bit or 64bit
7. I also download CPU-Z and checked that the processor is 64bit compatible and supposedly it is.
The only thing I can think of is to do a full clean install so format my harddrive and install, I'm happy to format the drive as I've backed everything up, however I've installed operating systems for years and never had this many issues. I'd prefer not to have to disconnect harddrives but if I have to then I will. I just don't see a reason why I should have to go that far to install an OS.
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Apr 18, 2012
I have a 32-bit lenovo laptop, and i installed a 4gb ram memory into but windows doesnt recognise it and it wont let me get past the post.
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Jun 4, 2012
My camcorder is not recognized by my Win 7. Sony told to get RCA to USB cable. Just received the cable but no connection.
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Jul 21, 2012
I have windows 7 on a CD (and USB as well) which does not get recognized on my laptop (Samsung NP RV520). I can boot from both successfully on 2 other machines.My boot order is cd, usb, hdd .When I insert windows7 cd, it is ignored and I get the choice to start the existing win7 installation in normal or safe mode or repair. (I have succesfully booted XP and I'll try Ubuntu tomorrow as well.)When I insert windows7 usb, computer freezes on the "Starting Windows" screen with logo.The existing installation of windows 7 freezes on the login screen, no matter what mode I use. It takes about 15-30 minutes for it to get to the login screen (and then it freezes) or it freezes before and shows a blank black screen, for hours.I did install UBCD (Ultimate Boot CD) and tried to use boot managers from there, but all of them gave errors when I tried to boot from the windows 7 cd/usb, or the cd/dvd/usb did not get detected at all. [code] I also booted miniXP from Hiren CD successfully and ran a bunch of diagnostics tools. GMER showed 5 results in rootkit/malware, but I'm not sure how to interpret them.Do these issues sound like something a virus in boot sector or MBR could do? That's a hunch I have, but I'm not a techie so I don't know.windows 7 was reinstalled at a service, and same problems started after a few days again.
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Jul 15, 2012
To start off, I've been having massive problems with my current laptop. Mainly just the OS which started going wonky after a Microsoft update about a month back. Ever since, I've had to deal with slowness, lagginess and many errors. After trying to fix these things manually, such as updating, removing old files I don't need as well as programs, I had to eventually give in and do a system restore. And this is where my other problem begins. For one reason or another, the previous restore points I had are mysteriously gone. I only had one from around 2 days ago. All the ones I had from as far back as a month are history. Why I do not know. I usually check up on that to make sure I have one from way back. Perhaps I may have deleted them without knowing. So much to that.
I really want to do a complete reformatting or system installation. A clean one. However, my DVD drive doesn't recognize or acknowledges any of my OS discs. None of them. And they're all purchased from Microsoft. Not even the ones that came with my laptop are working. All other discs work. Such as DVD's as well as regular CD's. I updated the DVD drivers and still nothing. I tried Fixit and still nothing. I don't get why it only does this with the Microsoft installation discs.Currently, I am using Windows 7 Ultimate on a Dell Precision M4400. 32bit. The DVD/CD is a Toshiba TSST corp DVD+RW TS-U633A. I already tried cleaning the DVD drive as well as making sure all the installation CD's have no signs of damage. And they don't.
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Jan 31, 2009
I did a fresh install just now... my MS Intellimouse Explorer 2.0 mouse is not working. I tried re-syncing it with the dongle to no avail. It gives me a warning saying that some functions may not work until a USB or bluetooth mouse is installed.I downloaded the Win7 beta drivers (both keyboard and mouse) from MS.com, no dice.. I uninstalled them both and tried the vista drivers with the same result. Odd thing is, it doesn't even show up in the devices menu under my computer, nor in the mouse profile under the hardware tab.I'm dual booting with my XP machine and the mouse works perfectly.
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Feb 9, 2010
I have an HP laptop which I recently upgraded from Windows XP Pro to Windows 7.
The flash drive (Lexar Firelfy 2GB) I was using on the XP OS can no longer be read under the Windows 7 OS. Information are stored in it (I am able to access it with computers other than mine), but my computer does not see them.
I have also tried different flash drives with the same results. Under disk management, my computer detects the flash drive but is unable to read it.
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Jul 23, 2010
I've been encountering error Code 43.I've tried a lot and I am running out of options.I'm working on an Acer Aspire 5542G.My operating system is Windows 7.The USB device not being recognized is my Wacom Intuos 4 PTK.
- I've de-installed and re-installed my tablet driver.
- I've shut down and turned on the laptop.
- I've returned the laptop to original factory settings.
- I've taken the battery out, and put it back in again.
- I've de-installed and re-installed universal serial bus controllers.
- I've used CCleaner to clear up my register.
- I've used my google-fu to it's full extent, but I haven't found a fix.
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Jan 29, 2013
USB keyboard is not recognized while booting with windows 7 DVD,
I wanted to format my machine by booting from Windows 7 DVD. At that moment, my USB keyboard is not recognized and I wasn�t able to press and character. As a workaround, I managed to plug a PS2 keyboard and it is recognized and worked fine!
What settings in the BIOS might be related to this issue?
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Nov 23, 2011
I have recently had some video issues with my HP Probook 6550b.
Basically, I have recently had the heat sink, motherboard and monitor all replaced. My ongoing issue is that now Windows does now not recognize my on board ATI graphics card. If I install the drivers from the ATI website it does not acknowledge that the adaptor exists at all. Conversely, under Device Manager, no display adaptor is listed.
I have also installed the 64 bit BIOS update and graphics drivers from the HP website with no success. Interestingly, If I attach an external monitor, reboot and enter BIOS. I can close the lid, and the external VGA monitor works. However, when I then log into Windows and then try to use the secondary monitor, it does not work.
HP have informed me that as the external VGA out does work, it is not a hardware problem with the graphics adaptor. How do I go about getting this issue resolved? Currently, all video is jittery and the brightness is sub-standard.
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Mar 21, 2011
I recently installed Windows 7 Professional 32 bit on my computer. I actually installed it clean, because I had Ultimate on it; unfortunately, the copy I obtained was not genuine, so I got a genuine Professional in its stead. This problem started in, but I figured when I got a genuine copy of Windows, it would be fixed. No such luck.n is pressed; I have to stick a paperclip in the manual eject hole. The Device Manager doesn't even show that a CD Drive is installed, neither does any other program. I tried editing the registry myself and deleting the "upper filters" line, or whatever it is, but that didn't work. I have been attempting to find drivers, tools, or anything else that could help with this, but nothing seems to be working.Here are the specs for my computer: Product Specifications HP Pavilion dv2945se Entertainment Notebook PC - HP Customer Care (United States - English)
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Feb 2, 2012
I plugged it into my pc, but I cannot see it either in Windows or in the BIOS. I want to run a diagnostic of it to see what is wrong with it, but since I can't access it I can't do anything with it.
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Jul 19, 2012
I installed an old 160GB Seagate Barracuda into my Win7Pro64 machine for some extra storage room. At first it worked fine. I cleaned it out and did a quick format in Windows.
Now Windows does recognize it at all. I see it in the BIOS but it won't show up in Windows.
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Jul 25, 2012
I have recently took a HP 4250 off of a network that was using a static IP address.I put it in an office to be used by just one user. I found an older USB line to use on a new imaged Dell 390 Windows 7 32bit machine. When the USB is connected, I get a "USB Device Not Recognized." Under Devices and Printers, it shows up under Unspecified as an Unknown Device. When I network the exact same model via IP, it installs automatically.
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Jul 27, 2012
I can offload my pictures to an old WinXP computer, it isn't possible to lug that with us on vacation. I'm bringing my laptop.What can I do to get pictures on to my computer? The camera has only a 1GB CF Card, and I don't want to blow $30 on another card, or a card reader if it can be avoided.
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Jan 21, 2013
It's a hp pavilion elite m9652uk. Getting really frustrated. I'm installing from USB with Sata drivers on them but they don't help!
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May 1, 2010
I have a Dell Studio 1569 with Windows 7 Professional x64, 4GB RAM, Intel i5 Core.
When I plug my iPhone into the USB port and open iTunes, iTunes says "An iPhone has been previously synced with this computer." Then I'm asked if I want to "Set up as a new iPhone" or "Restore from the backup of:"
I've already connected this phone in the past. However, each time I reconnect, I have to either restore or create a new phone, both of with require deleted and losing info and media on my iPhone.
I've read about the Gigabyte P55 BIOS update. My computer doesn't have a Gigabyte Motherboard. I tried that fix anyway and the program wouldn't let me run it because it's not a Gigabyte product. I've read in some places that on some Dell laptops, the USB ports don't work well with iPhones. That's absurd and I can't imagine that would be the proble; I hope that's not the issue.
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Jul 16, 2012
To start off, I've been having massive problems with my current laptop. Mainly just the OS which started going wonky after a Microsoft update about a month back. Ever since, I've had to deal with slowness, lagginess and many errors. After trying to fix these things manually, such as updating, removing old files I don't need as well as programs, I had to eventually give in and do a system restore. And this is where my other problem begins. For one reason or another, the previous restore points I had are mysteriously gone. I only had one from around 2 days ago. All the ones I had from as far back as a month are history. Why I do not know. I usually check up on that to make sure I have one from way back. Perhaps I may have deleted them without knowing. So much to that.
Next problem:I really want to do a complete reformatting or system installation. A clean one. However, my DVD drive doesn't recognize or acknowledges any of my OS discs. None of them. And they're all purchased from Microsoft. Not even the ones that came with my laptop are working. All other discs work. Such as DVD's as well as regular CD's. I updated the DVD drivers and still nothing. I tried Fixit and still nothing. I don't get why it only does this with the Microsoft installation discs.
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