Acer S3 Ultrabook Restore Went Wrong?
Sep 22, 2012
I have an Acer S3 Ultrabook that I have had for over a year now. i backed it up as soon as I got it using the Acer Backup Manager to an external usb drive its a 1tb drive that I keep multiple computer backups on. Now I usually use Acronis to back up my systems because it is simple to use.Anyway, Thursday of last week I found i was unable to boot windows and the startup repair wasnt working either, which was followed by a blue screen. no problem I thought. I plugged in the external drive to the usb port, then attatched the usb dvdrw, inserted the acronis recovery disc then went through the process of recovering my hd. once the pc rebooted I realized my mistake. I had used the wrong image to recover my disc. I also remembered too late that I had indeed used Acer back up manager and NOT acronis to back up the acer hd originally.
I now had a glitchy windows 7 OS working but no Acer Back up manager to recover the files. Also the OS I had on my Acer now, wasnt working and kept crashing. by now it was 2am and I was very tired but I wanted to get this sorted. So in desperation I took a windows 7 home premium disc and decided to install a fresh copy of windows.Things went from bad to worse, I somehow managed to format the wrong drive wiping the ssd that I believe holds the start up files, again once i realized it was too late. so I went ahead and installed the fresh copy of windows on my C drive successfully. At 4am I finally had a working ultrabook again, although the files that should have been on the ssd drive were now all together on the cdrive.
1. What files or programs should be on the SSD?
2. If I found someone who had a back up image of both drives would they work on my PC?
3. Does anyone have a backup image of both the SSD and HD for the Acer Aspire S3 951?
4. Does using the SSD make any real difference?
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Oct 25, 2012
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Our HP died, so we found a Acer Aspire X1430g on clearance at Walmart for $240 so we snatched it up. It was purchased on Friday 6.1.12 and I still do not have it up and running.
When I got it set up I tried activating the Anti virus software that came with it. It just kept saying activating and sat there forever. I tried to visit some websites and some wouldn't load, others would take forever, windows live messenger would not sign in. I did the Acer E recovery since I didn't have a reboot disk made yet. It got all the way to step 29 of 29 and sat there and sat there, not going any further so I shut the computer down. Tried it again, and the same thing happened, it got to step 29 and that's as far as it got. I left the computer alone for 6+ hours while it was on step 29. I'm no expert but I am sure it does not take that long to restore a computer. Frustrated, I chatted with Acer and provided them with the serial number off the side of the unit. He told me that I would have to purchase the recovery disk off their website since the unit was purchased in November 2011. I told him again that it was a brand new unit and he said I would have to fax proof of purchase and serial numbers to prove we just bought it. I asked if there was any way we could check to see if it was installed properly at the factory and he said no, the E recovery was the only way to fix this problem. So, I am really frustrated at why this brand new computer will not work. Is there any other way to get the computer to restore? Should I try it in safe mode? Should I just take the unit back to Walmart?
Walmart's return policy is 15 days with receipt and all paperwork that came with computer.
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