Sound Distortion, Crackling, Poping, And Other Abnormalities FIXED
Apr 7, 2009
i had a major issue w/ my sound, and finally just figured out what was causing the problem. i wanted to share this following information with any of you that might find themselves losing sleep, dumbfounded, and/or otherwise unable to find help elsewhere (i couldn't find anything on this particular issue!).
the issue: sound distortion, crackling, poping, and other abnormalities w/ sound.
let's break this down fast:
my system:
- windows vista premium home edition 64-bit (6.0, build 6001) service pack 1
- evga geforce gtx 260 over-clocked edition graphics card (drivers: 7.15.0011.8250)
- 640gb westren digital hard drive
- intel core i7 cpu 940mhz
- gigabyte ex58-ud4p (bios version: 6.00pg) motherboard
- soundblaster x-fi xtreme audio pci edition (driver version: 5.12.0001.2007)
background info:
i had a clean installation of windows vista (3rd installation after testing w/ another hard drive, and confirming my hardware wasn't causing my sound issues), all microsoft's recommended/critical updates installed, all motherboard drivers installed, and so forth. clean sparkling new system, sound was working great, and then as i was installing other programs .....the sound problem/issue returned (see above for details)
the resolution:
if you own a gigabyte motherboard (newer!), and have installed gigabyte's dynamic energy saver software, and have it enabled through bios + the program ....then this can cause issues w/ your sound!
immediately upon disabling the program's features (which i had previously manually enabled myself), all my sound distortion, crackling, and poping issues disappeared! gone! problem solved! once again all my music, videos, Internet.com videos, etc have returned to working/sounding flawless!
so, if you are out there, and facing similar issues with sound under the same circumstances/hardware i have, then check to see if that's what's causing it! i hope this helps others like myself!
who'd of thought that would be the issue behind a sound problem. this almost drove me insane! anyhow, good luck and happy computing everyone! *salute!*
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Application Name: rundll32.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0e1
Fault Module Name: RtkAPO.dll
Fault Module Version: 11.0.6000.38
Fault Module Timestamp: 4656a98c
Exception Code: c0000005
Exception Offset: 00074060
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Locale ID: 1033
Additional Information 1: 5991
Additional Information 2: 9a7e58d14ca03757451aa580f3cdf39e
Additional Information 3: 4a3b
Additional Information 4: 0249092b0350b2300551cf43f33bc910
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Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: PCIVEN_1106&DEV_3288&SUBSYS_08881849&REV_10
Setup class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: HDAudBus.sys
Driver version: 6.0.5750.0
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
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