Backup And Restore: "Word Cannot Open The Existing File"
Mar 23, 2008
I purchased a WD 500 GB external, and used windows backup. It worked fine. I was planing to return my laptop for repairs because it was making funny sounds, so i deleted all my documents/music/pictures and so on. When i went to restore everything, I got a pretty nasty problem.
everything was restored, but stored on the F: drive, which is the external. when ever i would start up the computer, without the external plugged in, it would give me an error saying that the desktop wasn't found and that it was in different folder. there was also a problem with Microsoft office, which when ever i would open Word 2007 it would say "the office open xml file Normal.dotm cannot be opened because there are problems with the contents."
then it would give me a second error message "Word cannot open the existing file. (normal) i would also get this same error when opening up any existing word file. when i would write things up and then go to save it, it says that "word has insufficient memory. do you want to save document one as rescued document 2?" i have a similar problem with itunes
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Jun 30, 2008
I have a 720GB internal drive that I've maxed out with automated weekly backups. I have another drive with a lot of space, and my question is, can Vista backup be set to continue the existing backup onto an additional drive. In other words, the backup files would be spread over two drives?
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May 12, 2008
Trying to open a Word file, get message "Windows can't find so-and-so file". Similarly, trying to open it programmatically in Excel VBA, I get the same message. But if I right-click and select "Open with" and pick Microsoft Windows, it works.
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Nov 26, 2009
I just installed Family Tree Maker into my laptop that has Vista. Found a problem when I went to restore from the backup that was created using my desktop which created a .QIC backup file so it's not recognized. What can I do to recover these backups?
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Jul 29, 2009
I ws workin on my Acer laptop with windows vista last evenin and I ws online surfin thru websites. i clickd on an email id on the web page by mistake.. so it tried to open Outlook to send an email. I hadnt used Outlook b4 on my lap so d setup opend and said tat outlook ws gona b installed. i closd tat dialog box cz i din wan to run dat setup. iv don tat many times b4 too. i continued surfin and in anoder 2 mins i clickd on anoder email id so d same dialog box popped up n i closed it again. i had a Word document opened and was copy-pastin stuf frm it to my email msg. i needed to open anoder file so clickd on d word document on my desktop.. and it said "preparin to instal ms word". i dint understand wt hapnd cz i ws already wrkn wit word and ws wonderin y d setup file of word had opened. i closed it and tried to open anoder word document and d same thin hapnd. i ws realllly surprised and clickd on the word doc which ws already open and tried to type sumthn.. it ws wrkn. i opened a new empty doc frm d doc which ws already open and it wrkd. den i closd the docs dat were open and clickd on ms word and dat setup dialogue box opend up again and word dint wrk no matter wt i tried. i ws really surprised and shockd cz evthin ws wrkn perfectly wel n within 2 mins my ms word seemd to b uninstalld! i closed internet explorer and the oder pdfs tat were open n tried to restart my lap. aftr restartin it i clickd on word n d same installation dialogue box came up. very surprisd i tried to restart again and dis time i cudnt even get into d login page.. sum error came up which said dat dere mite b sum software or hardware problem so i cudnt even gt the login page. dere wer 2 options available-
1. windows startup repair (recommended)
2. restart windows normally
i clickd on "restart windows normally" and a blank screen came up n js sht dwn in around 30 seconds. i clickd on the power button again n got the same 2 options frm which i selectd "startup repair".. d same blank screen came n d lap sht dwn in around 20 seconds. tried again and tis time the lap sht dwn b4 i cud get dose options. totally shockd i thot i needed to giv d lap sum rest cz i had been wrkn on it for a long time. i din tuch t for d nex 20 hrs and den tried again. i cud get the two options and i clickd on start windows normally and a blank screen came up and lap sht dwn. i tried again n selectd startup repair n it went thru d repair and said dat "system files corruped".. "boot error" .. "windows explorer not wrkn" etc.
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Mar 26, 2008
upgrade HD from 60G to 250G without having to reinstall all files and programs. Windows Complete PC Restore cannot see DVD with backup image file
1. Backed up C: using Windows Complete PC Backup. (6 DVDs no errors.)
2. Removed old HD and inserted new.
3. Booted Windows Vista install DVD. (I proceeded to partition HD but did not complete the install.)
4. From Windows Recovery Environment, I chose Windows Complete PC Restore.
5. Inserted Backup image DVD disc1.
6. When it looked for the location of the image it couldn't find it so it fails.
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Sep 16, 2009
I can create and save an HTML file but can't save changes to an existing HTML file. When trying to save using Notepad, the error window says:
Cannot create the
C:UsersRoyDesktopWebPages est.html file
Make sure that the path and file name are correct.
When trying to save using Notepad++, the error window says:
Save failed Please check whether if (sic) this file is opened in another program.
What I can do with Notepad (I haven't tried any work-around with Notepad++) is to first save the .html file as a .txt file, then open the .txt file and successfully save it as a .html file. I tell you this as a possible diagnostic clue; it is by no means an acceptable fix. This problem appeared suddenly out of the blue. I can think of nothing that might have caused it. I have tried the usual stuff, such as re-booting, but nothing has worked.
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Aug 28, 2008
I've been facing issues with backup / restore / system restore
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Feb 16, 2009
Word 2007 (on vista 32 bit) crashed this morning. It won't open again without crashing. It opens the window, I can see that it is asking me to open the recued document, on the left side, but then it crashes... looks for a problem... nothing... then it says "An Unknown error has occured" - but the litle window has "Endnote x1" in the header. - I have Endnote X1, obviously, and they don't work wonderfully together, but never this kind of problem. I've installed all the recent service packs, in the last few days. Word updates itself I'm pretty sure. Explorer crashes all the time, I think that it adobe related though *sigh*.
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Mar 23, 2008
When I receive a Word document as an attachment in an email Windows Mail will not let me open it. The file is in the email and has the proper icon and file extension. When I try to open it it asks if I want to Save or Open the document; I choose Open. The I get an error message: "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." I can save the attachment to my desktop and then open it no problem but I don't think that I should have to do that. I should be able to double click on any attachment and it should open with the proper program, right?
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Aug 26, 2008
I'm unable to open old word documents (i.e. Word 2000, Word 2003) on Vista's Word V. 9.
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Apr 3, 2008
I use word 2007 and have recently installed Vista. Since doing this people can't open my word attachments.
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Apr 15, 2008
I reinstalled Vista and then updated with SP1 when I try to open an email attachment that is a Word .doc file it will not open and gives an error message that the file type does not have an application associated with it. The .doc file extension is associated with Word and I have re-associated it several times. The file will open if I save it elsewhere or drag it to my desktop and then open it. Is there something in the registry or elsewhere.
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Nov 7, 2008
I cannot open any email attachments no matter the format (word, jpg, etc.).
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Jun 9, 2008
I have received several word docs and I am not able to open them. I have windows vista and just installed microsoft office home & student. I have tried several things but nothing is working.
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Jun 20, 2008
When trying to open standard Word documents in Windows Mail I am getting a message 'this file does not have a program associated with it for performing this action. Create an assocition in Set Associations Control Panel'.
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Mar 26, 2009
I am unable to to open any office apps or pdf. I get the error 'file can not be found'. I never used to have this problem. The only thing I have changed is
downloading Internet Explorer 8 - would this effect windows mail?
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Jan 18, 2010
I am running a hp pavilion dv9730 with vista home prem. 32. I need to restore my system but the restore program quits do to a virus in the restore files. As it is restoring Norton sees the virus and removes it from my system but Norton can not see the virus inside the restore files. Right now my system is fine (virus wise) but I need to restore from an earlier restore point because I deleted some files and now my cd/dvd drive is not recognized. But like I said, I can not restore do to the fact that I have a virus buried inside my restore files. I could care less about the virus in the restore files, my main goal is to get my cd/dvd drive working again so I can install my business software.
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Jul 3, 2008
I have installed Works Suite 2006 in my Vista Home Premium computer. Everything works fine apart from Word 2002. I am unable to open Word by clicking on document files. If I double click on a document file in Explorer nothing happens. If I right click and select Open With, and then click on wordicon, nothing happens. I am also unable to launch Word from the Works Suite program launcher. I can open Word, no problem, and it appears to work fine, but to edit a document I have to search for it from within Word, which is often inconvient. I have un-installed the suite, and re-installed it, but the problem still persists.
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Sep 29, 2009
i, being a bit new to pc and being more comfortable with macs managed to mess up my machine so bad i had to re-install windows.
I am now wishing to restore one of my backups to restore my system to its original state.
When i go to the backup and restore section in the cp i am not able to restore from a backup and am told the bacup disk cannot be found.
I really need that backup cos i had all my music, photos, programs(i hope) in that backup.
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Feb 14, 2008
1)I have Vista Ultimate 32bit and i use often the backup/restore computer to restore my computer. Is there any way to do this without using the vista cd? Like booting from partition or something?
2)Is my cpu is core 2 duo quad q6600 4cpus 64bit compatible? 3)Which os is better to install 32 0r 64bit?
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Feb 20, 2009
How do i reset the restore points so as far as vista is concered no backups have ever been made on this machine, then i can try a restore by saying i made the backup on another pc, its the only way i can think of to let me restore my folder!
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Jun 14, 2008
"I am running Vista 32bit. My PC has two hard disks and I backup to the second one driveD.I have had a problem that resulted in reloading Vista.When I now try to restore the backup it says "files made on a different computer - there are no backups on this computer".
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May 26, 2008
I want to build a PC. I've browsed around the 'net looking for information on Complete PC Backup. The only thing that I've found on the 'net explains how to do a backup & restore. I've browsed around the Microsoft Vista discussion groups & found out that it is possible to do incremental (I wish that it would do differential instead of incremental backups.) as well as full backups.
Can I give the backup files names or does Windows? For example, before I install certain software can I give the backup a file name such as "before installijng XYZ software"? The way I understand it with incremental backups, the full backup has to be restored first & then the incremental backups are restored next starting with the oldest & proceeding to the latest. Since the Complete PC Backup does incremental backups, does the Restore wizard restore the incremental backups in order?
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Feb 11, 2009
I have been placing my backup on an external USB 500GB drive. My computer with Windows Vista Ultimate melted down. I have been attempting to restore my documents from the USB Drive. I have restored some folders and now have 89,378 files mostly unrecognizable, such as: 7D6a3B81-0000DD52.nws. Isn't there a reasonable way to see the folders in the back up files so that one knows what to restore?
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Feb 27, 2009
My vista machine is in repair. Is there anyway to restore the vista backup to another laptop I use that runs XP?
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Feb 16, 2008
I just recently got a new motherboard processor etc, and so i had to reinstall vista, well, i decided to go ahead and up to x64 so i backed up my hard drive under my current ultimate32bit and then formatted and installed ultimate64. So i thought i'd do a restore of my drive's backup, so i popped in my install disc, clicked repair comp, clicked restore a backup, chose the backup i wanted, confirmed, then a box popped that said basically, "The windows restore has failed. This backup can be restored on this computer. Please use the correct Windows Recovery Envirnment (x64) WinRE."
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Dec 15, 2009
I just used Microsoft Backup for the first time. I have an external USB hard drive G: with 70GB free pace and 10GB already used. This was the first time I have run Backup START > CONTROL PANEL > BACKUP AND RESTORE I selected the option to backup everything. It ran for almost 80 minutes. I thought it was running because all the while, it was displaying the file that it was currently processing and then periodically, it would show the message writing to (G When it was finished, it wrote the following three lines
Last backup: 12/15/2009 9:49 PM
Next backup: 12/20/2009 11:00 PM
Where to save files: Local Disk (G So when I looked at G:, I could not find anything new. When I checked properties for G:, it was still 10GB used and 70GB free. Properties for (C were 30GB used 75GB free before and after backup. How can I tell if backup really happened? Did backup leave a log file?
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Jun 3, 2008
I have a strange problem trying to account for the space usage on my disk. The disk capacity is 186 GB, and there is about 12.5 GB of available space. However, when I look at file sizes using ShowSize, TreeSize, or just manually looking at folder sizes in the explorer, I can only account for 99 GB of space. I have backup/restore turned off. Where's the rest of the disk space?
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Oct 4, 2008
I recently downloaded a cleanup program that had good reviews from download.com. After using it, I saw that most of my programs in Accessories folder have disappeared!! For example, the System Tools folder is there but Cleanup and Defragmentar are not there, similarly, I have lost Calculator and many other programs. Besides, I somehow cannot use the backup restore that came with the cleanup program. I have uninstalled the cleanup program but how to get my accessories programs back? I am using Windows Vista Home Premium 32bit.
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Oct 15, 2009
Running Vista Home 64 going to upgrade to 7 professional. I understand that I will have to reinstall everything. My question is if I am using the vista backup and restore once I have completed the 7 install will I be able to restore my files with 7 even though it was originally backup up with vista or do I need to manually copy all my files onto an external drive instead of relying on the vista backup?
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