Cannot Open Word .doc From Email Attachments
Apr 15, 2008
I reinstalled Vista and then updated with SP1 when I try to open an email attachment that is a Word .doc file it will not open and gives an error message that the file type does not have an application associated with it. The .doc file extension is associated with Word and I have re-associated it several times. The file will open if I save it elsewhere or drag it to my desktop and then open it. Is there something in the registry or elsewhere.
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Apr 3, 2008
I use word 2007 and have recently installed Vista. Since doing this people can't open my word attachments.
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Nov 7, 2008
I cannot open any email attachments no matter the format (word, jpg, etc.).
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Jun 20, 2008
When trying to open standard Word documents in Windows Mail I am getting a message 'this file does not have a program associated with it for performing this action. Create an assocition in Set Associations Control Panel'.
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Mar 26, 2009
I am unable to to open any office apps or pdf. I get the error 'file can not be found'. I never used to have this problem. The only thing I have changed is
downloading Internet Explorer 8 - would this effect windows mail?
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May 10, 2009
I have vista home premium and use Windows Mail. I have 3 users on my computer. One of the users can't open email attachments, any type. He can save attachments and open them from the folder, but can't just click and open. I have the same problem as the administrator occasionally. When it happens, I exit the email, re-open and it works fine. No error messages, just nothing happens when I click on the attachment. I have Internet Explorer 8, any chance that has something to do with it? I've downloaded
updates, checked settings, everything is in order as far as I can tell. In security, attachements are allowed and it's set for Internet Zone.
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Oct 30, 2007
why I can't open attachments that are sent to me or why no one can open the attachment that I send them.
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Feb 28, 2009
I set my partner up with a live.com.au email address and he has been unable to open the attachments. they are word / excel 97-2003 documents and spreadsheets and also some photos - jpg files. He currently has office 2007 trial on the laptop and I have downloaded word & excel viewer 2003 but most of them are still not opening. I had a couple open and then the next day when I tried to open them again to save them well they wouldn't.
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Apr 21, 2008
Recently started using vista on a new computer. When receiving email in vista mail I cannot open attachments with .pps file. It will open if I save it. The file extension is correct in the directory for vista to open it. I noticed a similar problem in the forum for .doc files but the fix for that did not seem to address the .pps files.
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Jun 8, 2008
I am using a Acer Aspire laptop and using aol webmail for my email. I am not able to open or save attachments from my email. a window will open up and ask to save or open, but when I click open it will save as if it is going to open the attachment but never shows the attachment. when I "save as" an attachment it supposedly sends it to my computer, but I can never find the file. If I go to recent downloads and select the file that I downloaded it says it is missing the shortcut. I am up to date with Adobe Reader for pdf files.
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Feb 22, 2009
I am suddenly unable to open attachments to my email in Windows mail without saving them I only want to open and view them without saving them. This problem started inexplicably as I could previously open attachments without a problem.
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Apr 14, 2008
Since migrating to Windows Mail a year ago on a new PC running Vista, I've been unable to open, or to save and open, email attachments received in .pdf or .jpg format. When I try to open .pdf attachments, I get an error message reading, "This
file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." If I save a .pdf attachment in Adobe Reader and then try to open it, I get a message saying, "Adobe Reader could not open [file] because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I run Adobe Reader 8. Where do I look to find a solution to this problem? Is it related to the similar problem with JPEG's?
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Jun 11, 2009
When I open word attachments they are all gobbly gook. How do I get them to revert to English?
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Mar 23, 2008
XP machine died. Am a newbie with Vista Home Premium and the bundled 'Windows Mail" Email client, (WinMail). Have used OE in the past on an XP machine before opted for OUTLOOK. Now evaluating WinMail before deciding on Windows Live OUTLOOK 2007 or Thunderbird, Eudora etc.
Am experiencing a problem with WinMail opening MSFT WORD attachments. When double clicking the attachment, am getting message "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." When I go to check the default file association, it is already associating file type "DOC" with Microsoft Office Word. (I have WORD2007.) If I save the attachment with "save as", it defaults the file type to "DOC", (sender probably using WORD 97 - 2003), then I can then open it with WORD2007. Have not experienced the same problem with opening attached "JPG" or "PDF" or AOL Email messages; that is, it will open just by double clicking on the icon/label.
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Feb 10, 2010
was reading others problems, i have a free trail of norton on computer, could this be the problem? and if so is there away to change setting so i can have full use of my computer with out loseing protection?
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Feb 16, 2009
Word 2007 (on vista 32 bit) crashed this morning. It won't open again without crashing. It opens the window, I can see that it is asking me to open the recued document, on the left side, but then it crashes... looks for a problem... nothing... then it says "An Unknown error has occured" - but the litle window has "Endnote x1" in the header. - I have Endnote X1, obviously, and they don't work wonderfully together, but never this kind of problem. I've installed all the recent service packs, in the last few days. Word updates itself I'm pretty sure. Explorer crashes all the time, I think that it adobe related though *sigh*.
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Mar 23, 2008
When I receive a Word document as an attachment in an email Windows Mail will not let me open it. The file is in the email and has the proper icon and file extension. When I try to open it it asks if I want to Save or Open the document; I choose Open. The I get an error message: "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." I can save the attachment to my desktop and then open it no problem but I don't think that I should have to do that. I should be able to double click on any attachment and it should open with the proper program, right?
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Aug 26, 2008
I'm unable to open old word documents (i.e. Word 2000, Word 2003) on Vista's Word V. 9.
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Jun 9, 2008
I have received several word docs and I am not able to open them. I have windows vista and just installed microsoft office home & student. I have tried several things but nothing is working.
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Jul 3, 2008
I have installed Works Suite 2006 in my Vista Home Premium computer. Everything works fine apart from Word 2002. I am unable to open Word by clicking on document files. If I double click on a document file in Explorer nothing happens. If I right click and select Open With, and then click on wordicon, nothing happens. I am also unable to launch Word from the Works Suite program launcher. I can open Word, no problem, and it appears to work fine, but to edit a document I have to search for it from within Word, which is often inconvient. I have un-installed the suite, and re-installed it, but the problem still persists.
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Feb 19, 2010
I can't get attachments to open and I have looked under options to see if there is something blocking them but can't see anything there.
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Jun 23, 2009
I am not able to open any attachments at all. When I try to open a PDF file, I receive an error message "There was an error opening this document. This file can not be found. Yet, if I save the file attachment and open it through another means I can open the document. Cannot open jpeg files or Internet Explorer pages
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May 16, 2009
cannot open any attachments....the command failed to execute......I've changed nothing, one day I can, the next I cant.......
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May 4, 2009
After updating to IE8 through normal Windows Update, I can no longer open PDF attachments in Acrobat as I could before. Message states it cannot find the file. I can save the attachment and then open with Acrobat. I have removed the IE8 update and hence reverted to original IE7. The problem is hence resolved. My guess is IE8 has somehow changed the temp file location, and hence the file cannot be found. There must be a registry pointer change that caused this. I'll keep IE7 until the group can come up with a simple fix or recommendation.
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Apr 29, 2008
i'm using windows vista and windows live mail. Some attatchments i'm sent in emails i can open but some i can't, even if i know the sender. What do i do to change this? Trying to open an important attatched doc.
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Apr 17, 2009
i am using windows mail all of a sudden i can't open my attachments. using norton antivirus. i have also went to tools>options>security and unchecked DONOT ALLOW ATTACHMENTS to be saved or opened but it still is checked when i go back in.
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Jul 29, 2009
I get a message that "this file could not be found" when i try to open an attachment from a sender. However, if i save it to my documents it will then open.
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Jun 9, 2009
After I installed IE8 on my Windows Vista Ultimate 32 bit computer, I had a problem with it conflicting with my Windows Mail program and I could not open attachments unless I saved them to the desktop first, so I had to uninstall.
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May 28, 2008
When i send an attachment to people they can't open them. I've got vista when the others havn't. It's the same the other way as well i can't open some attachments people send me. Its mainly spreadsheets that are the problem
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Mar 23, 2008
can not open attachments...this program is window vista....new to me...also sometimes the pictures are not included in any of my e-mails.
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Jun 17, 2008
being told set association control panel.
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