Bluetooth, "base System Device" And Fails
Mar 22, 2008
I recently bought the Microsoft Wireless Desktop 7000 keyboard/mouse combo. It is bluetooth driven and comes with a bluetooth dongle that plugs in via USB. When I plug it in, it detects the hardware and beings a 4 step 'new device software installation'. The first 2 pass, then it comes to installing a "base system device" and fails. I do not believe it is recognizing the dongle correctly and this is where my problem sits. I can manually install the driver through device manager for "microsoft tranceiver v3.0 for bluetooth" which is what it is stickered as, but even doing this does not get it working properly.
I am running Vista x64 Ultimate, I have all the latest MS software for this media package installed, and it also links to a Vista hotfix -- KB925528. When I try to install this it says "this update does not apply to your system". It's possible I have previously installed this via windows update, but if not then I don't know why it says that.
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Sep 30, 2008
i have installed the correct driver for this belkin bluetooth usb dongle model: F8T012XX1 but in device manager, it has the belkin device and microsoft bluetooth enumerator, which is great. but when u get further down the list. it has a tab named "other devices" and then a subtab with "bluetooth peripheral device" which has an exclemation mark on it. i have searched for driver software using the update service but it cant find no update. i have looked for the name of the manufacturer but found nothing.i then disabled the unknown device, and sent a picture to my mobile phone. which confirmed that it was not the belkin bluetooth device. so i uninstalled the unknown device, restarted the computer. then when i logged in, it said that it had found a new device and wanted me to find the CD that came with it.
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Sep 26, 2009
I have a Dell XPS M1330 laptop with Dell TrueMobile 355 Bluetooth. Recently my computer has had problems with detecting any Bluetooth device I've tried to connect. I was wondering if anyone knew what I should do. The only thing I've tried is uninstalling and reinstalling all the drivers
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Nov 3, 2009
I have a HP Compaq 6715b notebook with Vista Business, the OS preinstalled from HP. For some time ago I connected my Sony Ericsson mobile to the PC as a new Bluetooth device. During the installation, I was prompted to install missing drivers for devices named "Bluetooth Peripheral Device". I never found any drivers, and finally I ignored it. The installation was successful as far as I can see, I have never noticed special problems. However, when I look into My Computer > Device Manager, there is a listing under Other Devices, 2 "Bluetooth Peripheral Device" and 2 "Unknown Device", in total 4 devices, all missing drivers. A quick look at Google tells me that there are many others with HP machines in the same situation, HP obviously does not install these drivers for some reason. I contacted HP support in Scandinavia, but they didn't know anything about Bluetooth Peripheral Device. I see further in Device Manager that there is a HP Integrated Bluetooth module (together with Microsoft Bluetooth Enumerator), maybe these are substitute for the "Bluetooth Peripheral Device"? Can anybody tell me more about this? Do these missing drivers exist, are they important, or should they just be ignored?
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Jun 28, 2009
Following some of your threads and digging more, I have now conquered my problem. The issue was USB wireless interface would not work after waking from S3. I was able to restore functionality by disabling the device and re-enabling (key part of diagnosis). That was a pain, and certainly not something I want to tolerate over time.
This problem is nicely discussed A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation I know MS gets blamed for lots of PC issues which sometimes are BIOS, 3rd party drivers, and unresolved PC architecture issues. This work around forces an HCI reset after sleep/hibernation, much like how removing and replacing a notebook to a docking station would do. I expect this will evolve over time with more use of S3. New drivers, hotfixes, maybe BIOS... but for now this brute force workaround works and makes total sense.
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Mar 1, 2009
I have a new Dell Vostro 1510 laptop running 32-bit Vista. When I open BlueTooth Settings > Options Even though the Show the Bluetooth icon in the notification area is unchecked, it still shows up. Is there another way to hide it in the system tray?
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May 24, 2008
at the moment my base score is 4.8 on ram every thing else is 5.9 my question is that if i add 4gb of ram more as that is what my computer can take will it up my score to more than 4.8
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Jul 29, 2009
A friend's Vista SP1 PC is failing to install Windows Updates and also some other updates such as those for Itunes. The symptom is that the updates get downloaded but the installation phase never finishes (he's left it for 12 hours!). In the case of the Windows Updates, there are several updates that try to install themselves as the PC is shutdown or even restarted, but the message "Installing 1 of 6" never advances: the only recourse is to switch the PC off.
As I was looking at the PC, I noticed one thing which may have a bearing on this and may even be the cause: the System Restore applet (windowssystem32 strui.exe) fails to run. It displays an initial User Account Control window but the "Restore System Files and Settings - choose a restore point" window never appears. No error message is displayed and there are no entries in any of the Event Log logs.
It occurred to me that if System Restore is buggered, this might prevent any updates working if the first thing they try to do is to create a restore point before installation begins. I can't find any reference to System Restore failing to open its initial Window - I've looked on support.microsoft.com and done a general Google search for "Vista System Restore fails". All the info seems to describe possible problems if you get slightly further and select a restore point which then fails to install properly.
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Feb 14, 2009
I would like to uninstall PICASA, but save my data base, of the folders and the albums I have created. Some other systems appear to let you do this. however my problem is that the path goes Start/all programs/PICASA/uninstall. I don't seem to be able to keep my database of holiday pictures - which I've spent so long on sorting. I was wondering if there is a way around this
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Jun 14, 2008
Windows base score is not showing up at all
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Apr 8, 2009
I have a friend who asked me to look at his HPA1737C desktop running Vista Home Premium tonight and most, if not all of his System32 processes, are no longer accessible. System Restore, Device Manager, MSCONFIG. etc cannot be opened and seemingly also anything System32 file related. Even the Volume icon in Taskbar has a Red X on it. I placed computer in SafeMode and selected Restore To Last Known Good Configuration and it had no affect on restoring. I could access the internet with IE7 and he can send email with no problems. Cannot uninstall or install any applications. He did install some Windows Updates KB867812, KB959772, KB960225, and KB958690 a few days back, but I see nothing in the Vista Newsgroup that would make these possibly related to his problem. Has Norton AV with latest definitions and full scan indicates no problems. I have set up a few Vista systems, but my expertise is XP related.
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Jun 30, 2009
I'm running 32 bit Vista Ultimate with Service Pack One. I have a problem that is driving me batty. When I open Windows security center and try to turn on Windows Firewall I get a message stating: "Windows Security Center can't turn on Windows Firewall."
I attempt to turn on Windows Firewall manually but get the message: "Windows cannot start the Windows Firewall service." As per advice I saw on another thread on this forum (i believe) I opened a command prompt as an administrator and ran "SFC /scannow" several times. Each time I get the message:.........
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Sep 21, 2008
Now lets get this straight, I am a grown man of 44, i have three children 7, 6, and 4, and I have been playing with computers since i was inputing binary on the switches of my 2650 SCMP kit microprocessor back in the 70's. I LOVE VISTA, yes i shouted it! Vista works, Vista runs nicely, Vista looks nice, Vista is the end of XP. And I still remember, like going back to an ex girlfriend, wanting to run back to Win98SE when i took my first faltering steps with the new shiny XP Pro. Now that indexing has had time to settle in, i have a steady processor resting rate of around 10-20% with DreamScene and Sidebar running and the usual 7-15% i have experienced since XP when DreamScene is paused or stopped, but with all the sweet (neccessary!) dressing of Aero and all its trimmings. Except for the MotoGP series games needing directinput and not liking XInput I have all my games running at least as well, and I do believe in some cases better than under XP. I have updated all my usual apps and have now alcohol runs better than XP, and after getting the latest WinRar I have a comfortable workspace enough to enjoy the journey into this brave new Vista world.
for the Linux naysayers, i have been compiling my own kernel since Version 1.something, and as nice as Linux has become, it still isn't Windows, and doesnt have the software base that is the forgiver of all Microsofts trespasses, so after my long journey through the wilderness, here we rest at this lovely place called Vista.
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Mar 23, 2008
Can not get my HP 7400 scanner to work after upgrading to Vista Ultimate 32 bit. Not the hardware - works fine under XP pro using same hardware configuration. Did a clean install, installed motherboard BIOS updates, scanner BIOS updates, Vista updates and the correct driver from HP. The scanner installed and Device Manager says device is working properly. When I try to scan, scanner initializes, starts to scan then locks up. Then can no longer be seen. ASUS M2N-E motherboard with AMD dual core. Other than that Vista works OK with the rest of my system
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Jun 9, 2008
I just purchased a USB hard drive to use for backup purposes. Ran complete image backups on the internal hard drive, no problems. Now when I try to use the "safely remove hardware" icon in the system tray, it keeps telling me that the device is in use. I checked Device Manager and the option "optimize for quick removal" is checked. Indexing is turned off. I can't figure out what's using it.
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Oct 26, 2008
I am trying to open jpeg image files from a CD on my new Vista PC laptop and it is not working. I think I burned them on a Mac - there is a small red Apple icon on the disc drive icon. I can see the jpeg files in the disc folder but can't open them by double-clicking the jpeg icons - nothing happens. I can't import them into Windows Photo Gallery. When I drag and drop them into Photoshop, it just opens blank white jpeg of the same dimensions. If I try to open them from within Photoshop, I get the error message: "A device attached to the system is not functioning". I can't copy the files onto my computer. I can open the images in Windows XP and Windows 2000, just not Vista. I assume the problem is because the discs were burned on a Mac (I could be wrong).
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Jun 1, 2009
I know this is a repetitive topic, but I can not seem to figure this one out. It is a HP Laptop DV9815nr. I do not know much about it as it is not mine, but the problem is the audio was cutting out and now there is nothing. The computer is not recognizing any type of audio device installed. Even in Device Manager, there is no option for Sound, game and controllers. I have tried downloading the driver and installing, but no luck there.
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May 1, 2009
I'm running Home Premium 64 on a Sony Vaio Laptop (CS170F). I'm having a curious problem: Yesterday I plugged into the machine the dongle of my wireless logitech mouse, and for some reason the machine said "Your unknown device is ready to use" (my OS is in spanish, the messages may not be accurately translated). Since then, an annoying message pops every few seconds warning about an "unrecognized USB device", that "didn't work as expected". The best part is this, if I click on the tray icon, sometimes the informative dialog window is emply, an other times shows all the USB ports in the system plus one extra with a "unknown UBS device", even without any device plugged into the system. I've tryed removing the unknown device from the device manager, but it shows up again.
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May 21, 2008
I had been running Vista Ultimate x64 for a few months and recently found that I can only use the original USB mouse?! Installation of any USB mouse would show a new "USB Human Interface Device" in Device Manager but it just won't work. Installation of the very same model of my original mouse didn't work neither. So basically I am stick with the current mouse?
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Jan 1, 2009
I went to turn it on this morning, I just had a black screen showing the following words;
Press F2 to run
Press F11 to boot menu
Auto detecting PRI Master Atapai CDROM.
It then went to reboot and select proper boot device or insert boot media in selected boot device and press a key. I went into the BIOS to change the boot order and inserted my Vista home premium 32bit. I then got windows is loading in files. After a short while I got the black start up screen with Microsoft Corporation but after a few seconds it just froze. Moments later it went to a blue screen with white writing part of which said the following; A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TI YOUR COMPUTER.
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Jun 14, 2009
Is any one having any problems with Bluetooth(HP9000 notebook) connecting to the Motorola RAZR v3i cell phone? Is there a new driver for Vista SP2. Do I need a new driver? Until recently(SP2 or update for Motorola phone tools) it all worked fine. I have gotten new software, uninstalled and reinstalled several times and still when the notebook boots the cell phone go's crazy(The bluetooth on the cell phone should not activate until I start the controlling software which is Motorola phone tools).
Even with the problems the connection still allow me to transfer data and manage the phone directory using the notebook/cell phone bluetooth connection. On the cell phone the bluetooth earpiece works fine. Is any one else experiencing such a problem??
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Jun 4, 2008
if there is a reliable 64 bit vista driver for bluetooth 2.0 EDR? I seem to find information on > problems with bluetooth and vista 64 bit, but cannot find a clear answer if there is actually a Vista 64 bit driver.
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Dec 23, 2008
I have read some of the add ons that sp2 will have. One of which is bluetooth capabilities. If my pc does not have bluetooth will it have bluetooth when sp2 is released. Will I still need to buy a 3rd party device that will allow me to use bluetooth. I am having a hard time figuring this one out.
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Mar 13, 2009
laptop has bluetooth on it. i guess so as its in me control panel. i clicked on it comes up as nothing. do i have to get bluetooth dongle for this to work?
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Mar 23, 2008
I have an Acer Laptop with Windows Vista Home Premium installed. how bluetooth works? I am trying to understand how to connect it with other devices like my mobile (Nokia 6131). Please notice that i am just now trying to understand what bluetooth means.
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Mar 23, 2008
I can't get WFS to successfully use the fax modem on my mobile phone over Bluetooth. The modem and Bluetooth connection are working fine outside WFS and I can successfully connect to a VPN over the internet using the mobile phone's modem via Bluetooth. I just can't think what could possibly be the problem. Has anyone else tried to set up their mobile phone as a fax modem over Bluetooth?
By the way, my carrier is T-mobile. I have already called them and they have confirmed that fax and data is enabled on my account. I'm using a Nokia 6233 but I don't think that should be relevant because I can already us the modem over Bluetooth to connect to the internet.
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Mar 23, 2008
How do I find how to enable or even if my computer has bluetooth?
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Apr 24, 2009
I m getting the bluetooth icon in the notification area(system tray) back. I right-clicked on it and said 'remove' thinking it would hide it but now I can't get it back even when i customize the show/hide icons menu. I'm using a bluetooth usb dongle.
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May 27, 2009
The update to Bluetooth in SP2 fixes it: now it does not work. Networking has been improved as well: I have been staring at the spinning circle for more than 5 minutes while trying to change sharing permissions on a folder. Actually I am not changing sharing, because according to Vista the file is already shared with everyone. The problem is that no one else on the network can see the file.
Microsoft has also addressed shutdown: now my laptop hangs and will not shut down unless I manually kill the power. I have migrated one of my main machines to Windows 7 already: Win7 appears to be the real deal. How, after all these years, can Microsoft still turn the offal that is Vista into an ever worse compilation of woe and misery? I sure hope the uninstall works: if I have to reformat and reinstall I am moving to the Win 7 RC.
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Dec 18, 2008
Gateway P6860 FX laptop with Vista Home Premium 64 installed. Trying to find a way to disable the Bluetooth at start up. There is no option within the Bluetooth settings and it doesn't show up under MSCONFIG. how to keep it from loading at startup? I don't use it and don't plan on using it, however I do not want to delete it from the system.
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Nov 21, 2009
I currently use a Sony Vaio VGN-SZ56GN/B laptop. It comes with an integrated Bluetooth v2.0+EDR connection. It worked for the 1st year just fine but recently i have absolutely no connection with my bluetooth headphones. The only change that i have initiated on my laptop since then was installing some software for my Sony Ericsson mobile phone.. i think after that i lost connectivity with my bluetooth headphones. I have ensured that i am using an up to date driver (RFCOMM) and the device is enabled.
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