Acronis True Image Home 2009 Unable To Backup

May 12, 2009

My saga with Acromis True Image continues. I have successfully installed it on my fairly new Vista PC and found a way of creating and using a rescue disc by adjusting the bootup sequence of the drives. I now find that each time I try to do a backup to my Buffalo external HDD - reformatted to NTFS - I get the error message "Failed to execute the task - Error #1364 - A specified authentication package is unknown (0xFFF0)"

Acronis web support say I should edit the registry as a registry entry is missing in the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsa. This surprised me as my PC is not on a network. This is covered in You may not be able to connect to a remote server, the Workstation service may stop, and you may receive an "Error 1364" error message in Windows Server 2003 or in Windows Small Business Server 2003........

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I made several more rescue discs and tried to run them several ways including starting up the PC with the disc in the drive. That opens up Windows in the usual way but no disc boot up! Acronis web support have sent me a link to download an ISO file of the True Image software which I have downloaded and burnt the ISO image file to CD. But this still will not boot up. Not sure where to go from here? This is the brand-leader in backup/cloning software and a near-new PC. Is there something I have overlooked? Have I got to go 'messing' with my PC's BIOS - not keen on that??

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Jun 1, 2009

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May 5, 2009

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Is it possible to clone the image of the OS I'm running currently to that D: drive? What software do I use to do that?

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Mar 26, 2008

upgrade HD from 60G to 250G without having to reinstall all files and programs. Windows Complete PC Restore cannot see DVD with backup image file

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