Unable To Do Update
Jul 14, 2005
I have windows XP SP2. When I try to do windows update, it gave a message that says "files required for windows update were not installed or registered." Then it give you the box to click to install it. And after installing it, it still bring up the same message. I tried several times but no luck. Why is this happening?
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Mar 4, 2010
After installing and running MSE I have been unable to update definitions either manually or automatically. At the same time I noticed that microsoft automatic updates are getting to around 28 percent and then stopping - not fully downloading or installing. I cannot get through to any microsoft websites now - but all other sites are fine. wuauserv and bits are missing from services also. Have I been sneakily virused by something which MSE hasnt picked up. I tried to run malicious software removal tool - it downloads alright but wont install - says its not a valid win32 application. I correctly downloaded the 32bit app. Can anyone shed some light on any of this. I dont want to rebuild again and again.
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Mar 9, 2007
I use a toshiba satellite R/15 series and for some reason I have been unable to install any of the Windows updates that were downloaded on my computer. The installer just tries to install for about 5 minutes, is unable to, and then just says it is unable to be successfully installed.
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Aug 29, 2005
When I try to update windows xp (home edition) I receive the following message --The website has encounted a problem and can not display the page you are trying to view. The options provide below might help you to solve the problem. (tried all options no sucess)There are few (only) websites I cannot open (unable to display page come up).
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Jan 31, 2008
I am running on Windows XP, few years old. Having a problem with Windows Update where it is not downloading the updates. The webpage loads with this message: “Checking if your computer has the latest version of Windows updating software for use with the website…The website uses ActiveX controls to determine which version of the software your computer is running. If you see an ActiveX warning, make sure the control is digitally signed by Microsoft before installing it or allowing it to run
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Dec 18, 2005
Ad-Aware wont let me updates defintions?
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Aug 13, 2005
i have a downloaded update that keeps failing. I am trying to fix the problem, but I want to get the download off of my computer. How do I do this?
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Jun 17, 2010
I now think a problem, that may have been a bug, could now be a winsock problem. What is happening, is I cannot connect to windows update. It is only anything having to do with and url dealing with windows update. When I get the screen, "unable to connect" and select to have I.E. run diagnostics, it doesn't come up with anything. I've run serveral virus/malware scans and nothing comes up. I have XP, a legal copy, but it does not have the diagnostics software. I have downloaded some sort of winsock "fix" software, but do not want to run this, in fear of totally messing something up.
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Sep 19, 2008
A few days ago I was browsing the internet (wink), and randomly my desktop background changed to an image of a fake virus alert. Also, many security-related sites were blocked, and clicking on any google results redirected me to various advertising sites. Only a couple weeks prior I had this same virus, which I believe to be Smitfraud, and resolved it by running the MalwareBytes program. When I tried to do this this time, however, the program froze immediately upon starting the scan.An additional symptom I had was when I would start up Windows, If I started up in safe mode I would get the same problem, only the problematic file would be services.exe. Also I had no taskbar in safe mode. The only attempt at fixing this I really made was downloading and running SmitFraudFix.exe, but all that seemed to do was delete my Firefox bookmarks which I promptly restored.
At any rate, I could not solve this problem, so I repaired(not reinstalled) windows. Upon completing repair I ran a windows update like any sane person would, but it was unable to connect. I downloaded the manual SP3 installer and ran it, but got an access denied error. I ran AdAware & MalwareBytes successfully(both were still fully updated definitions) and they removed stuff, and I was able to connect to Windows Update, but after attempting to download the WindowsUpdate file(not the actual windows updates, but the updated WindowsUpdate if you catch my drift) I got an "Access is Denied" error, with error code 0x80070005. I repaired windows again, but the same exact pattern happened.
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Apr 28, 2010
Hi i am unable to install update KB979683. I am getting a response of failed time after time.Is anybody able to help me please?I have had no other issues when installing updates previously.
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Aug 16, 2005
I want windows to automatically download the updates for me. For some
reason, the Windows update was corrupted so I had to go to
C:windowsDownload Program Files to update the damage files.
Right now, Windows downloads the files and lets me decide when to
install them. I want Windows to download and install automatically.
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Nov 7, 2008
I have a problem that I can't figure out. When I go to windows update on the start menu I get sent to www.msn.com.Also when I click on Microsoft update it just grinds and grinds.Also when I go to the windows updates web page and try to download something manually it validates my machine and presents a clickable download button. When I click on it I get a very small windows pop up that says page not found.I can not download anything off of Microsoft's site.When I go to update superantivirus I get an error that says "There is an error trying to retrieve definitions" "Make sure your firewall is not blocking superantispyware.exe from accessing Internet"When I go to update adaware I get can' find Internet connection.
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Jun 25, 2008
I am a newbie and would apreciate any help/advice with my enquiry. I have a problem with the Windows XP Pro Sp2 I recently purchased. I am unable to update/validate it as it states that it is not genuine for home use, & only has a VLK licence.
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Jun 28, 2006
notification KB905474 hi, i keep getting a notification that i need to download this....when i try to download it my computer blocks it and now i can't get any updates from microsoft. what is going on? and what can/should i do?
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Jan 5, 2005
I have a Dell inspiron 2650, it is screwed up and I dont know what to do about it. I am running windows and office xp. Whenever I try to open IE, it will open about 50 times. I cannot access my internet at all. I can log onto messanger and anything else but IE. I have run "sfc /scannow", ad-aware, I am unable to update my mcafee because this laptop was given to me and I dont have access to update it and I cant access the internet, I obviously cannot do an online virus scan, I have just completed a disk cleanup. I don't know where to go from here,
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Aug 4, 2007
I'm trying to install the Microsoft Update Icon onto my start menu but It doesn't seem to work. I got muweb.dll and the other data one, but I can't run them as an app.
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Oct 2, 2007
Everytime, when I try to update my java, mcacfee, or my HP, I get this message that says cannot access windows updating system, please contact administrator I dont know what this means, or how to fix it. When I go under services, it shows updater there, and running, and the settings are on manual. I also went to microsoft and tried to download the installer 3.1, and that seemed to have went through, but I'm having the same problem. Also when I go to microsoft, and try to do their troubleshooting, It wont let me get some files which I cannot remember to get to. msexic/restart..something like that...
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Jul 8, 2010
I have recently done a clean Windows XP Install followed by installing Service Pack 1 then 3.Everything was running smoothly and I was able to log into the desktop.However when I tried to check for updates via Windows update, in Internet explorer however it always says the 'Internet Explorer cannot display this webpage'After diagnosing the issue, it found no problems.I can browse any other website but sometimes when I click on an item through doing a google search, it sometimes sends me to a random search engine page!!
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Mar 27, 2007
Suddenly, I noticed that Windows update no longer works. I still get automatic updates, but for some reason I can't manually update things. Anyone else seen this? If you note, they're asking to install an Active-X control, but the information bar doesn't popup to allow me to continue.
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Oct 13, 2008
i have an icon from microsoft.saids it has updates to install for microsoft office, update service pack 3.the only thing is it won't update.and the icon won't go away until it gets updated .plus norton keeps giving me a box saids norton can't update feature.to uninstall norton than reinstall.now my son did up my whole computer so i am afraid to really touch anything.
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Jan 3, 2009
"Install the ActiveX control required to view the website," but I don't get the bar saying to install it. None of the troubleshooting tips were relevant.
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Sep 1, 2010
wen i turn on my laptop it keeps goin on 3 of 3 updates but does not install updates .then turns of an repeats all over again .an wont recignise cd/reboot factory instalationhelp
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Apr 7, 2005
I recently formated and restored windows to how it was when I bought it. Everything was ok except for updating using the Windows Update feature. I have it on, but when I go to the updating windows its not doing anything. Its suposte to scan, but its not scanning since it takes forever. On my other computer, it works in seconds.
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Nov 23, 2006
My computer has automatic update on it but it hasent been updateing lately so i went to windows update and found all the new updates for my computer and clicked "install New Updates" and it went to the download screen and said "Error Download Failure"
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Jul 19, 2005
I would like to know how to uninstall an update that was performed by Windows Update.The update itself was in the "Hardware, Optional" Type list (ie. not
the"High Priority"or the"Software,Optional" list)The update that was installed shows up in the History log correctly I believe that Microsoft incorrectly scanned the computer and assigned a hardware update that pertained to a different type of hardware ... specifically, the update pertained to an "IBM Thinkpad UltraNav Pointing Device" whereas the actual hardware is a Toshiba Satellite with a Synaptics Touchpad".
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Jun 28, 2005
I have run live update and installed all updates OK except .NET Framework SP1.1 update.This will not install and there is no reason given why - it just says installation failed
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Aug 28, 2006
Windows Update keeps trying to update Office 2003.I have a trial version of Office 2003 that came with my computer.I do not want it at this time, but I may want it at some point in the future.I don't know if it can be hidden from the Windows update but if not, I am not sure how to fully get rid of it.
It has never been "installed."Windows update fails every time, of course, because it isn't now nor has it ever been installed.The biggest problem is that it keeps trying to apply the same updates over and over and over. It slows down the shutdown as it repeats the attempt(s) 3 times before each shutdown and also it keeps downloading the same and or other Windows Updates for Office 2003
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Apr 21, 2009
I am using a Dell, Windows XP Professional laptop computer. It has a non- wireless connection to the internet via my LAN.Last week, the yellow update "shield" icon appeared in my systray and I updated Windows - the update was completed. Since then, the update shield icon has appeared in my systray four times. I installed the update each time, but it seems to have been the same update each time ("KB 967715"). If it is the same update each time, which it seems to be, why would the update "shield" appear in my systray four times within a week and a half to install the same update
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Dec 30, 2007
I have a hp laptop with winxp pro media center Edition service pack 2. Windows update keeps redirecting me to mac update site any ideals why it would be doing this?
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Apr 14, 2008
Windows update keeps asking to install kb949044 outlook junk e mail filter update. it says its is successful after installing. but a minute later its back. I have gone to windows update and looked at history and its says it installed good. but it keeps asking. I tried the windows update troubeshoot and downloaded update to desktop and installed it. but I get a message that says. Expected version of the product not found on system. outlook 2003 junk-e- mail filter. How can I get the filter back?
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Aug 29, 2006
in my start menu -> all programs there is windows update and another called microsoft update. the icon for the windows update is the usual blue globe with the windows (4 colours emblem, its the one on your "start" button) and the icon for microsoft update is an image of a computer and an arrow pointing downwards.
in IE service pack 1, i clicked on the windows update on the tools tab on the menu bar. this loaded an empty page of the browser. this is the same when i click on windows update on the start menu -> all programs.
however when i click microsoft update, it takes me to the update page where i could download my service packs and 'express' and 'custom' installations. i traced the application which triggers the windows update and its from the system32 = wupdmgr.exe. i traced the application which triggers the microsoft update and its also from the system 32 = muweb.dll,LaunchMUSite. is the windows update now obsolete, unusable and just but a dead-end function. and is microsoft update now the site that replaces the what-used-to-be windows update?
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