Random Freezing Of Screen Resulting In Hard Shut Down From Power Button

Jul 14, 2008

I have just had a mate of mine build a pc for me, from scratch, with all new parts. However, for some reason I get a random freezing of the screen resulting in a hard shut down from the Power button. This has happened a few times now, more than twice while in IE6 and once on the desktop. I originally thought it might be IE6 so I have installed IE7 and firefox just to be sure, then it froze while on the desktop straight after i logged in. The PC isn't running hot at all, as I said it froze after I logged in and there is definately no spyware or anything as its a new PC and the only thing i've installed on it is AVG & IE7.

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My notebook has had a lot of trouble shutting down lately. When I go to Start-TurnOffComputer-Restart it goes to the Windows XP screen and says Windows is shutting down, but it won't ever restart. I lose my patience and hold down the power button after waiting for over 10 minutes.I've also had trouble with my USB devices. I have a printer connected as well as a Kensington Pocket mouse. These devices randomly shut off, yet the mouse never has problems when connected to my desktop.I sent the notebook off to Circuit City's national repair center about year ago under warranty. They fixed a burnt out backlight. Ever since they touched it, I have had problems with booting up and shutting down. A tech rep told me to re-install XP and I have several times, but it never solves the problem. I've run CCleaner, Norton Anti-virus, CWShredder, Ad-aware and Fixwareout. What else can I Do?

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Dec 1, 2009

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