Won't Shut Down / Have To Hold Power Button

Oct 23, 2007

My notebook has had a lot of trouble shutting down lately. When I go to Start-TurnOffComputer-Restart it goes to the Windows XP screen and says Windows is shutting down, but it won't ever restart. I lose my patience and hold down the power button after waiting for over 10 minutes.I've also had trouble with my USB devices. I have a printer connected as well as a Kensington Pocket mouse. These devices randomly shut off, yet the mouse never has problems when connected to my desktop.I sent the notebook off to Circuit City's national repair center about year ago under warranty. They fixed a burnt out backlight. Ever since they touched it, I have had problems with booting up and shutting down. A tech rep told me to re-install XP and I have several times, but it never solves the problem. I've run CCleaner, Norton Anti-virus, CWShredder, Ad-aware and Fixwareout. What else can I Do?

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Oct 24, 2008

My computer locks on shutting down please wait. It stays on that screen. I have to hold in the power button to turn it off. The only thing I did was update video drivers from nvidia and install farcry2.

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Yesterday, I was half way through burning an ISO file to disc using [program name deleted my mod.] (have used this many times previously without a problem), when the computer froze. Nothing worked (mouse, keyboard) and the only thing I could do was turn it off at the power button. I left it for 10 minutes, started the computer up again and the (black) screen came up giving 'you need to reboot' and 'insert a bootable disc' messages. I inserted my Windows XP disc as it's the only one I have and don't have a bootable disc, and after while I was given 3 options - one was to repair, one was to escape and I can't remember what the 3rd one was. Anyway I pressed repair and after a minute or two it said it couldn't find the hard drive (or disc) so it was unable to repair and the only thing I could do was quit. After leaving the computer off for a period of time, I switched it back on and it came up with the disc scan screen details and went through the process quickly and it said one of the sectors had been repaired and it was 'back to normal' after that.

The computer is 4 years old (Intel Pentium 4/3.2gHz/1GB RAM/Hard Drive 149GB) and I've had intermittent problems with the CPU overheating due to dust etc which I've cleaned out from time to time (as you do) and all has been well.So, in total this has happened 3 times in 24 hours but on the other two occasions when it froze, after turning it off and leaving it for a couple of minutes, it came back again as normal. The computer seems OK when it's not under load (using the internet/emails/typing documents/photo editing) but the first time you ask it a big question (e.g. copy or convert a disc) it will freeze. Is this a CPU, hard drive or motherboard problem or any other ideas please.

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well i have read a lot about this problem but im dont think i really found a solution so i thought i would make a new thread. Well i was just on my computer using p2p file sharing program. and then my computer froze. first the program itself and then the whole computer just froze. So i held down the power button until it turned off and then i turned it back on and then i received this error. Disk boot failure. insert system disk and press enter.

I have my stuff backed up, i used it as a secondary and i backed up the things i needed, so i dont really care that much if i need to format. The funny thing though is that it actually froze once on my brothers computer when i was transferring files and when i restarted it wouldnt boot up and when i took out my hard drive my brothers computer booted up perfectly and after it booted up perfectly i shutted it back down and then i attached my hard drive as a slave again and then it booted up.

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I've experienced the painfulness of my comp not shutting down right. I usually have to hit the button on windows about 10 times. Then I hit the one on the computer about 10 times as well. This is getting annoying and its really agitating when you think you've turned it off and when you come back its on.

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